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Sephora, Poshmark, REI Double Down on Sustainability Efforts for Earth Month

Retail TouchPoints

REI and Trex have worked together since 2020 to divert plastic film waste from the retailer’s stores and fulfillment centers, using it to make Trex’s eco-friendly composite decking. Since 2011, Poshmark shoppers have kept over 300 million items in circulation and out of landfills.

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Has Online Grocery Delivery Plateaued?

Retail TouchPoints

In 2011, less than 1% of grocery shopping was done online. While fulfillment and delivery took center stage during the pandemic, it’s the experience of shopping that now matters. Both these fulfillment experiences represent big opportunities for both brands and retailers to create incremental basket and growth.

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DICK’S Promotes New CEO as Retailer Reports Strong Q3 Results

Retail TouchPoints

She joined DICK’s in 2011 as Chief Marketing Officer and was named President in 2017. Stores will still be an important part of the company’s future — they were responsible for fulfilling 70% of online sales during the quarter, and generated a 6% same-store sales increase despite the pandemic.

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ShipStation Alternatives for 3PL and Shipping Success

Ecommerce Platforms

As one of the most popular shipping apps for ecommerce order fulfillment, ShipStation often gets recommended for managing shipments, finding great deals from carriers, and sending tracking codes. Headquartered in Austin, Texas, ShipStation has been around since 2011. Integrations with popular marketplaces like Amazon, eBay, and more.

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FedEx Plans $1 Billion in Cuts as Demand Falls

Retail TouchPoints

That’s the highest level we’ve recorded since 2011. Economic uncertainty is affecting shoppers across the income spectrum, which could be causing a slowdown in overall purchases. It’s not limited, and this is the interesting part, to lower income Americans. It’s across the income spectrum.

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Customers are Tired of Empty Shelves, and it’s Time for a Fix

Retail TouchPoints

If your availability monitoring tool builds an accurate picture in-store — where most online grocery orders are picked from — you will improve online fulfillment. Paul Boyle has served as the CEO of Retail Insight since 2011; he was previously the company’s COO since its founding in 2005.

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Exclusive Q&A: Marketplaces Large and Small Benefited from COVID Ecommerce Surge

Retail TouchPoints

Census Bureau Quarterly Retail E-Commerce Sales data going all the way back to 2011, ecommerce sales as a percentage of total retail sales increases relatively linearly through the beginning of 2020. It may seem odd to say this, but for brands or retailers with local stores, I think these will become more important as fulfillment nodes.

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