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Inside the Online Bookstore Building a ‘Model for Small Businesses to Compete with Amazon’

Retail TouchPoints

“Right before we launched, I had a panic attack when I did the math of how many customers we would need to survive,” recounted Andy Hunter, Founder and CEO of Bookshop.org in an interview with Retail TouchPoints. “It But then, “from the years of like 2009 to 2018, I just watched Amazon start eating everybody’s lunch,” he said.

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NYC Unveils Plan to Combat both Organized and Individual Retail Theft

Retail TouchPoints

With the exception of 2020, the total number of shoplifting complaints across New York City’s five boroughs has increased every year since 2018 — although there are signs that this tide is turning in 2023. Retail theft has increased citywide and nationwide since the pandemic, and we must continue to work together to drive down shoplifting.

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Amazon Boosts Total India Investment to $26 Billion

Retail TouchPoints

While the latest investment wasn’t given a breakdown, Jassy and Modi reportedly discussed supporting Indian startups, creating jobs, enabling exports, digitization and empowering individuals and small businesses to compete globally, according to Reuters. Amazon has reportedly planned to invest $12.9 and Europe.

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Contactless Voice Payment Technology: A Retail Strategy for Bringing Customers Back In-Store

Retail TouchPoints

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. in April 2020, but online retailers saw an 8.4%

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CommentSold Moves into DTC Sales with Popshoplive Acquisition

Retail TouchPoints

The newly named platform — Popshoplive, powered by CS — will allow creators to sell products directly to their followers via their own branded storefronts rather than referring them to brands and retailers. CommentSold has sold more than 147 million items from over 7,000 small to enterprise-sized retailers on its platform.

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3 Reasons Why E-Retailers Need to Address Digital Accessibility Now

Retail TouchPoints

retail industry, as many consumers now solely rely on online shopping. Nearly one in five retailers were dependent on 2020’s holiday sales, and many of those sales came from online rather than in-store. While retail ecommerce sales grew 27.6% In 2020, 69% of lawsuits were against retail companies, up 11% since 2019.

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You’ll Like Us When We’re Green: How Retailers Demonstrate Sustainability Through Track and Trace

Retail TouchPoints

Research from New York University found sustainable products delivered $114 billion in sales in 2018, up 29% from 2013 , and delivered 50% of consumer packaged goods growth during that same time period — despite representing only 16.6% So how do retailers stay ahead of the pack regarding sustainability? of the category.