Retail TouchPoints

FEBRUARY 2, 2021

With the onset of the COVID-19 pandemic in 2020, paired with renewed restrictions and stay-at-home orders approaching the holidays, that steady pace of online shopping growth has gone out the window. Retailers had no options this year other than to throw their full weight behind digital sales, and it paid off.

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Mobile Customer Retention Games Omnichannel 223

Retail TouchPoints

JANUARY 3, 2022

The exponential growth happening across the ecommerce landscape translates to major gains for online retail brands. Verizon’s 2020 Data Breach Investigations Report revealed that 80% of hacking-related website breaches were linked to passwords.

Merchant Services 276

Merchant Services Customer Retail Customer Experience 276

Retail TouchPoints

APRIL 30, 2021

In March 2020, the retail (and general economic) situation looked dire, with lockdowns shuttering stores across the U.S. and retailers scrambling to scale their online offerings. consumers spent $8 billion more online than the normally projected total for that period. What a difference a year can make. In the U.S.

eCommerce 204

eCommerce Travel Books Electronics 204

Algopix

MAY 5, 2020

Best B2C marketplaces in 2020 and what can you learn from them? This is an interesting synergy for companies that operate both online and physical businesses. Wish uses a different strategy than other marketplaces – its aim is to make shopping fun by using gaming elements. Facebook Marketplace.

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B2C Shipping Costs Merchant Services Small Business Retail 78

Retail TouchPoints

JULY 22, 2021

This has increased e-commerce’s share of global retail to 17% in 2020, up from 14% in 2019. With the adoption of e-commerce on the rise, brick and mortar retail businesses face increased risks of having to shut down. Cybersecurity should be a top priority for any retail business looking to get onto the e-commerce wagon.

eCommerce 306

eCommerce Retail Payment Services Social Media 306

Retail TouchPoints

AUGUST 4, 2022

These “Grinchbots” were responsible for the gaming console shortage in 2020 and early 2021. In addition to the financial losses, online retailers’ IT teams are left scrambling to respond to these disruptions, driving up infrastructure and support costs.

Customer Experience 271

Customer Experience Customer Gifts Management 271

365 Retail

JANUARY 19, 2024

Sales volumes hit their lowest level since May 2020, with a month-on-month decline of 3.2%. Other non-food stores, including those selling sports equipment, games, toys, watches, and jewellery, saw a 4.5% The online retail sector saw its share of challenges as well. in February 2020​​. respectively.

Retail 73

Retail Department Stores Toys Clothing 73

Retail TouchPoints

JUNE 7, 2023

These are more than fancy gadgets; they are innovative systems that provide a glimpse of a new “embodied” online retail environment — one where brands provide digital customers with multisensory spatial experiences like those observed in brick-and-mortar stores. retailers could increase revenue by focusing on their ecommerce content.

Technology 273

Technology Retail Customer Experience Presentation 273

ROI Revolution

MARCH 12, 2020

Published March 12, 2020. Google transitioned its Cloud Next 2020 conference to be held online, and Adobe did the same with their annual Adobe Summit conference. At the beginning of 2020, 41% of marketers said they would be increasing their event budgets this year. January 2020 Marketing News Recap.

eCommerce 204

eCommerce Shipping Costs Events Social Media 204

Retail TouchPoints

JULY 27, 2020

Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Whether click-to-pay for e-Commerce or contactless payments for traditional commerce, efforts to improve online and offline checkout experiences did not originate with COVID-19.

Payment Services 188

Payment Services eCommerce Small Business Retail Retail 188

lateshipment

AUGUST 16, 2021

Coming to the Holiday season, which accounts for 25% of the total sales per year — 2020 saw a slight increase in sales even when experts predicted it would drop, considering the pandemic’s impact on shoppers’ spend threshold. of total sales. As a retailer, getting holiday spend insights is just one-half of the game.

Shipping Costs 130

Shipping Costs Shipping Marketing Small Business Retail 130

RTP blog

SEPTEMBER 7, 2018

By Smriti Kataria, Near The combination of digitalization and e-Commerce has exerted significant influence over the retail landscape, with online-only dealers rising in prominence and traditionally offline outlets working hard to compete in the online space. retail sales will still happen in brick-and-mortar stores.

Retail 150

Retail Telecommunications Omnichannel Online Retail 150

Profitero

JANUARY 28, 2021

Solving for both could give retail an opportunity to take search marketing to heights that Google can’t. For more on how retail media is changing up the ad game, check out Profitero CEO Bryan Wiener’s take on beet TV below: eCommerce profitability pressure. At the close of 2020, prices were still up by 1.6%.

eCommerce Analytics 78

eCommerce Analytics eCommerce Retail Search Marketing 78

Ecommerce Platforms

MAY 30, 2022

The forecasts of the pre-COVID era suggested that ecommerce would experience a steady growth in 2020 compared to 2019, and that the trend will follow into 2021 as well. However, no one was quite ready for the massive surge that came about mid-2020. Amazon experienced over 80% traffic surge throughout 2020. between 2020 and 2021.

eCommerce 104

eCommerce Electronics Other Toys 104

365 Retail

FEBRUARY 23, 2022

Subscription services really took off in 2020 thanks to a combination of lockdown driving online shopping, consumers’ desire to save money, and the innate convenience of the subscription model. Retailers should analyse the data from every marketing channel and use it to help them stay close to their consumers’ wants and needs.

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Subscription Payment Services Marketing Multi-channel 104

Algopix

JUNE 21, 2022

As the largest online retailer in the world, Amazon sells millions of products to customers all over the globe. Between 2019 and 2020 alone, third-party sellers witnessed a 45% increase in their sales on Amazon. It’s safe to say that if you’re looking to sell online, Amazon is a great place to begin. Gaming accessories.

Shipping Costs 78

Shipping Costs Games Accessories Information 78

365 Retail

AUGUST 2, 2021

As eCommerce demand grew exponentially in 2020—with online sales in the UK growing by 46% ; the largest increase in more than a decade — so too did consumer demand for slick, seamless and personalised online shopping journeys.

Customer Retention 112

Customer Retention Arts Operations eCommerce 112

Wiser

JANUARY 26, 2022

Thanks to the pandemic, 2020 and 2021 were rough years for everyone, but there is no denying that they had their advantages for certain industries. This allowed retailers to pause many competitive strategies as they focused on keeping up with the record-breaking demand. Pure-play online retailers. Whole Foods.

Retail 78

Retail Books Blog Games 78

365 Retail

NOVEMBER 23, 2021

Online Retailer. Health and beauty retailer Boots, and department store John Lewis, take joint second place this year with 22,200 searches a month each! Online Retailer. Overall, the retail giant Target was the most searched for brand with a staggering 5 million searches a month for “Target Black Friday”.

Beauty and Health 65

Beauty and Health Electronics Department Stores Clothing 65

ROI Revolution

AUGUST 11, 2021

For ROI clients, Amazon Prime Day 2021 ad sales grew 82% over 2020. billion in 2020 after being moved to mid-October due to the coronavirus pandemic, with sales from small- to mid-sized businesses accounting for $3.5 in 2020 and $58.91 In 2020, GMV grew 54% year-over-year. Prime Day 2020 ROI wins. July 1 update.

Small Business Retail 78

Small Business Retail Food and Beverages Events Beauty and Health 78

ROI Revolution

DECEMBER 8, 2022

In 2020, direct-to-consumer brands experienced a rapid burst in growth, with US digitally native D2C ecommerce sales surging 40% to $27.2 But now, the great D2C shift to retail is upon us. Direct to consumer retail is the new path forward for many D2C brands looking to improve customer acquisition costs and avoid supply chain woes.

Shipping Costs 78

Shipping Costs eCommerce Retail Shipping 78

ESW

JULY 6, 2023

billion in sales in Q3 2020.” For nearly 3 in 4 first-time ecommerce shoppers, their first (and only, to that point) online buying experience was with Amazon and its seamless checkout, fast delivery and exceptional customer support. Not only can customers buy everything they needed online, they could do it at one place – Amazon.

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

SellBrite

DECEMBER 11, 2017

In 2016, Amazon accounted for 43% of all online retail sales in the U.S. Started in 1994 as an online bookseller. 11% Toys and Games. Wal-Mart: $221.1 Combined: $291.5 Rapid Growth. Amazon accounts for 34% of U.S. e-commerce. E-commerce domination will grow. Why is Amazon so successful? Constantly innovating and adapting.

Beauty and Health 156

Beauty and Health eCommerce Merchant Services Shipping Costs 156

RetailMinded

OCTOBER 30, 2022

A month before the pandemic hit in 2020, Jes quit her secure, well-paid day job to focus on J Brooks Boutique, curating ‘chic, fabulous clothes for fashion-forward women who are tired of status quo wardrobe choices’. Inventory Planner was a game changer from the word go. Stitching Together Success. Sewing the Strands of Growth.

Fashion 52

Fashion eCommerce Clothing Merchant Services 52

Retail TouchPoints

NOVEMBER 10, 2023

Especially as offerings like social commerce (where consumers can buy products directly on social media) and in-game purchasing (as consumers increasingly do in gaming and metaverse environments) take off, some feel the term “commerce” more accurately describes the full scope of retail media capabilities. What is TV best at?

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Retail Social Media Multi-channel Channel 282

365 Retail

JANUARY 31, 2022

With the accelerated and sustained demand for ecommerce, with global digital retail sales surging 25.7% during 2020 prompted by the pandemic and rising to $4.2trillion, online retail sales worldwide are expected to climb further, reaching $5.5trillion in 2022 according to eMarketer’s data.

Customer Retention 52

Customer Retention Mobile Technology Games 52

Retail TouchPoints

APRIL 13, 2021

“That experience in the store is going to matter, as is the online [experience] and communicating with the customer across all channels — that’s what’s really going to matter.”. In 2020, 56% of retailers added phone and text chat to replicate elements of the in-store experience online. Listen to the session on demand.

Consumer 141

Consumer Payment Services Fulfillment Multi-channel 141

RetailMinded

AUGUST 27, 2022

The never-before-seen surge in online shopping. meant retailers were overwhelmed with demand. distraction, scrambled for everything from at-home fitness equipment and games consoles to. in 2020 (National Retail Federation). Retailers who overstocked during the pandemic are now stuck – hoarding a.

Shipping Costs 98

Shipping Costs eCommerce Retail Merchant Services 98

Wiser

DECEMBER 6, 2018

The rise of eCommerce is also behind the prevalence of multi-channel shoppers: folks who buy from both online and in-store channels. . Multi-channel shopping is the name of the game today. . Why will they buy from a brick-and-mortar store for one product and then buy online for another? Why Shoppers Head Online .

Multi-channel 68

Multi-channel Channel Shipping Costs eCommerce 68

Inflow Insights

AUGUST 25, 2021

For online retailers, it presents an opportunity to conquer the market, skyrocket sales, and cultivate brand loyalty through streamlined marketing. So, when you’re a retailer, it can be tempting to forgo a game plan and just jump in head-first with discounts and special offers. This is a huge mistake.

eCommerce 109

eCommerce Marketing Shipping Costs Social Media 109

ChannelAdvisor

NOVEMBER 21, 2022

It doesn’t really matter whether you’re new to the e-commerce game or you’ve been selling on marketplaces for years — the pace of change is enough to overwhelm even the most seasoned veteran. . Editor’s Note: This post was originally published in February 2020 and was updated in November 2022 for accuracy and comprehensiveness.

eCommerce 98

eCommerce Shipping Costs Fulfillment Social Media 98

ChannelAdvisor

AUGUST 28, 2019

Our e-commerce experts have identified several other resources that address some of the biggest issues facing brands and retailers today. Retail TouchPoints: E-Commerce in the Era of Amazon. Which strategies sellers plan to prioritize for investments in 2020. Looking for more insights you can use to plan ahead for 2020?

eCommerce 49

eCommerce White Paper Download Internet Retail 49

Ecommerce Platforms

MAY 1, 2020

Podia is a popular platform for selling online courses and webinars. The brand is offering free webinars, demos, product launch challenges, and much more to allow people to get into the course selling game. Coronavirus Affects Online Retailers (Digital Commerce 360). Thinkific COVID Support. Delivery delays are imminent.

eCommerce 104

eCommerce eCommerce Platforms Shopify Small Business Retail 104

ChannelAdvisor

MAY 18, 2017

David shared some interesting views and stats with the audience: Did you know global e-commerce is set to grow to $4 trillion by 2020? China is, of course, leading the field and expected to be the first nation to top $1 trillion in retail sales, while India is predicted to grow 30% over the next few years.

eCommerce 58

eCommerce Payment Services Shipping Costs Mobile 58

Ecommerce Platforms

OCTOBER 29, 2019

An online retailer gets to source the merchandise and custom- designs the graphics. That’s unquestionably a market demand to leverage on as an online retailer. This is a hint to mean that a merchant can list products on their store and use Printify to be ahead of the game when it comes to the order fulfillment process.

Merchant Services 146

Merchant Services Shipping Costs Payment Services Payments 146

SellBrite

DECEMBER 4, 2019

ecommerce retailers $550 billion by 2020. While some accounting automation tools include inventory management, there’s also software, such as that available through Sellbrite, that performs this function, and it has many other benefits for online retailers as well. They cost you money.

Shipping Costs 105

Shipping Costs eCommerce Shipping Small Business Retail 105

Payoneer

JUNE 12, 2023

million new jobs between March 2020 & March 2021 (SBA, 2022). Enter dropshipping from US suppliers – a game changer for SMBs. Dropshipping has revolutionized the game for countless entrepreneurs navigating an uncertain future. According to the Small Business Administration, US small companies generated 8.7

Small Business Retail 26

Small Business Retail Payment Services Drop Ship Shipping Costs 26