Retail TouchPoints

SEPTEMBER 16, 2022

to fortify its brick-and-mortar traffic was implemented following initiatives such as the August 2022 announcement that the retailer would roll out 200 fast electric vehicle (EV) chargers at locations across the country by the end of 2023. billion ) to open new locations and renovate existing stores by the end of 2023. .

Home Furnishings 239

Home Furnishings Workshop Customer Loyalty Events 239

ESW

APRIL 3, 2023

ShopTalk 2023 is in the books. Customer Loyalty Winning new customers costs much more than keeping current customers. Couple high acquisition costs with economic uncertainty and it’s no wonder that brands and retailers are focused on customer loyalty. Contact us to talk about your brand’s goals.

Channel 78

Channel Customer Loyalty Social Media Customer Experience 78

365 Retail

MAY 5, 2023

New data from Scurri , the next-generation delivery management platform, reveals nearly 9 in 10 (88%) UK retailers believe a branded post-purchase tracking solutions built into the delivery experience improves customer shopping journeys, leading to an increase in repeat purchasing (44%) and loyalty and retention (44%).

Customer Loyalty 52

Customer Loyalty Customer Retail Omnichannel 52

UpSellIt

AUGUST 23, 2023

In this blog, we present ten innovative ecommerce targeted tactics that will dominate the landscape in 2023 and 2024, helping businesses thrive in the competitive digital marketplace. Ecommerce personalization tailors the online shopping experience to individual customers based on their preferences, behaviors, and characteristics.

eCommerce 126

eCommerce Recommendation Omnichannel Customer Data 126

Omnisend

OCTOBER 4, 2023

This retains customer interest while increasing the value of the order. An order cancellation email can help you collect data and improve your business. Include a survey to find out why customers canceled their orders. You can also rate how satisfied they were with your service and what you can do to improve.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

Retail TouchPoints

AUGUST 18, 2023

Monday through Saturday; A next working day premium delivery service ; Improved customer feedback and ratings through TikTok’s instant messaging service and dedicated customer service employees; and Improved metrics in terms of reduced delivery times. 1, 2023, multiple sources report.

Merchant Services 202

Merchant Services Fulfillment Shipping Customer Loyalty 202

ESW

DECEMBER 1, 2023

Merriam-Webster has announced that “authentic” is its 2023 word of the year , and perhaps with good reason. By being true to themselves, brands differentiate themselves from their competitors and attract a loyal customer base. Customer Loyalty When brands are authentic, they create an emotional connection with their customers.

Merchant Services 78

Merchant Services Customer Loyalty Consumer Social Media 78

Retail TouchPoints

AUGUST 24, 2023

As retailers gear up for the 2023 holiday shopping season, predicted to be another big year, expect generative AI to influence consumer shopping and buying decisions. Become a trained ally : Beyond in-the-moment opportunities, generative AI helps retailers improve the consumer experience long-after the first – or 50th – sale.

Toys 239

Toys B2C Social Media Accessories 239

Omnisend

FEBRUARY 9, 2023

Reading Time: 6 minutes 2022 was an interesting year, revealing the start of challenges that are expected to continue through 2023. Among these challenges are war, global inflation, continued threats of a recession deep into 2023, and, for marketers, increased costs of digital advertisements with lower performance than previous years.

Hobbies 88

Hobbies eCommerce Marketing Leisure 88

Forrester eCommerce

JUNE 16, 2023

The Canada CX Index 2023 shows brands backsliding on performance. Read about the results and meet two brands that beat the odds and improved their CX Index scores in a tough year.

Customer Experience 195

Customer Experience Customer Improvements Customer Loyalty 195

MagentoBrain

MAY 25, 2023

Chatbot builder software has become increasingly popular in recent years as businesses seek to automate customer interactions and improve customer experience. In 2023, there are several chatbot builder software options available, each with its own unique features and capabilities.

Multi-channel 72

Multi-channel Payment Services eCommerce Social Media 72

Digital Doughnut

FEBRUARY 6, 2023

The goal of omnichannel retailing is to create a consistent brand experience and make it easy for customers to shop whenever and wherever they want. This approach allows retailers to better connect with their customers, increase sales, and improve customer loyalty.

Omnichannel 98

Omnichannel Social Media Customer Loyalty Retail 98

365 Retail

MARCH 8, 2023

Roland Palmer, General Manager, UK, Benelux & Nordics, Alibaba Group Looking to 2023, here are the top five emerging e-commerce trends that are likely to gain traction. Market research firm Forrester predicts a fifth of B2C brands in China will use digital idols to improve consumers’ shopping experiences in 2023.

eCommerce 73

eCommerce Outdoor eCommerce Marketing Hobbies 73

Retail TouchPoints

APRIL 25, 2024

However, there is a growing need for technological advancement in this market, particularly in terms of improved targeting and data strategy. The unique advantage of retail media, which includes access to customer transaction data, provides advertisers with reliable data, closed-loop measurement and proven performance for their ad spend.

Retail 212

Retail Customer Loyalty Technology Marketing 212

Retail TouchPoints

JANUARY 3, 2024

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 billion in 2023, a significant 20% to 30% of online purchases end up being returned. Speed-to-restock is key in the returns cycle.

Retail 271

Retail Shipping Costs Improvements Customer Experience 271

Omnisend

JANUARY 25, 2023

Email marketing can help boost sales, enhance customer engagement, create brand awareness, acquire new customers, reward customer loyalty, and so much more. In fact, email marketing revenue is expected to hit almost $11 billion by the end of 2023. Enroll for the Omnisend Academy email marketing courses.

Marketing 157

Marketing Reference Other Customer Loyalty 157

Ecommerce Platforms

MARCH 14, 2023

Options include: EverPro : For field services, repair, remodelling, security, home improvement, alarms, landscaping, and disaster mitigation and management EverHealth : Health services solutions for behavioral health, medical specialists, and general practitioners in a range of environments.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

Omnisend

OCTOBER 4, 2023

This retains customer interest while increasing the value of the order. An order cancellation email can help you collect data and improve your business. Include a survey to find out why customers canceled their orders. You can also rate how satisfied they were with your service and what you can do to improve.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

Smile.io

FEBRUARY 2, 2024

has the world’s largest loyalty dataset, with 100,000 merchants.    For this report, we analyzed over 100,000 merchants in 148 countries over two years and compared various metrics from 2023 to the previous year in 2022.  Our goal is enterprise loyalty made easy Loyalty & Reward Program Insights from Smile.io

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Retail TouchPoints

JANUARY 24, 2023

How will shoppable ads impact ad spending and CPM pricing as we head into 2023? Zooming in on social media as a channel for retail media activation, transitioning from simply advertising on these apps to powering real commerce activities helps forge a direct path to purchase, build brand awareness and grow customer loyalty.

Social Media 245

Social Media Channel Customer Loyalty Banking 245

Ecommerce Platforms

DECEMBER 12, 2022

Compatible with most Shopify themes, the solution allows business owners to rapidly enable subscriptions programs in a matter of seconds, and improve customer lifetime value. You can even create a customer portal where customers can manage their subscriptions, and get updates on their purchases via SMS.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118

Smile.io

FEBRUARY 12, 2024

Let’s explore five steps for using email to nurture interest and win customer loyalty.    The State of Ecommerce Customer Loyalty in 2023 Discover key loyalty and retention findings from Smile Rewards’ dataset with this report on the state of ecommerce customer loyalty in 2023.

eCommerce 79

eCommerce Marketing Customer Loyalty Multi-channel 79

Retail TouchPoints

SEPTEMBER 7, 2023

Retailers are tackling pressing issues, from wavering customer loyalty to finding the next channel or platform they need to sell on. To juggle long- and short-term priorities, executives must address key questions, including: How can we prepare for shifts in customer behaviors?

Supplies 236

Supplies Arts Customer Loyalty Fulfillment 236

Algopix

JULY 16, 2023

By leveraging the power of the best email marketing software, businesses can engage with their target audience, drive conversions, and boost customer loyalty. The post Best 20 Email Marketing Software for eCommerce in 2023 appeared first on | Algopix. Effective email marketing is a game-changer for eCommerce businesses.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. Marketing: In-built marketing integrations for tools like Google Ads improve your chances of getting your grocery store in front of the right people.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. Marketing: In-built marketing integrations for tools like Google Ads improve your chances of getting your grocery store in front of the right people.

POS 104

POS Payment Services lightspeed Shopify 104

Smile.io

MARCH 8, 2024

billion in 2023. When using live commerce and ecommerce sites, customers can choose from a range of delivery options or even curbside pickup.   Advertising revenue from TikTok was expected to rise by 55% in 2023. Loyalty & Reward Program Insights from Smile.io Billion in 2023. billion visitors in 2022.

Social Media 71

Social Media Customer Loyalty Customer Retention eCommerce 71

Ecommerce Platforms

APRIL 5, 2023

Shop Pay also offers advanced fraud protection and real-time order tracking for customers. By using Shop Pay, merchants can provide a more efficient and secure checkout experience, which can increase customer loyalty and drive more sales. Shopify Review 2023 – Pros, Cons, and Is It Right for Your Business?

Merchant Services 104

Merchant Services Payment Services Shopify Shipping Costs 104

Retail TouchPoints

SEPTEMBER 28, 2022

What steps should retailers take to maintain customer loyalty? . Reasor: Consumer loyalty and engagement should be top-of-mind for retailers, especially in this environment. RTP: Should retailers engage with customers more regularly during this cycle as prices continue to rise? Reasor: In short, most definitely!

Customer Loyalty 162

Customer Loyalty Consumer Supplies Improvements 162

Smile.io

JANUARY 31, 2023

Plant-based brand Daring's redesigned website: Source The benefits of relaunching your website Improved customer experience When reworking your ecommerce experience, you can inspect your current customer experience and determine how you might make it even better. Your site design must have customer experience at its core.

SEO 70

SEO Customer Experience Blog eCommerce 70

Retail TouchPoints

MARCH 31, 2023

The key advantage is that it offers a wide range of automated capabilities such as digital card usage, points conversion, retail vouchers, loyalty programs and buy now, pay later features. Loyalty Programs Loyalty programs are a big attraction, especially if they are tiered and multi-faceted. It’s reckoned that nearly 4.5

Financial Services 259

Financial Services Payment Services Payments Small Business Retail 259

Omnisend

JUNE 7, 2023

Dive into the insights today The right email service provider can save you money, improve deliverability, and help you build better relationships with your customers. The automation and segmentation features are not as advanced as you’d expect of top SMS marketing platforms.

Live Chat 88

Live Chat Shopify BigCommerce Social Media 88

Smile.io

FEBRUARY 22, 2024

True customer loyalty is a brand for every ecommerce brand. And it’s earned through the experiences a customer has with your business over time. What makes it more valuable than short-term revenue is that a loyal customer will be your brand advocate, bring in customers, and always choose you over a competitor. 

Customer Loyalty 95

Customer Loyalty Shipping Costs Customer eCommerce 95

Retail TouchPoints

DECEMBER 13, 2023

Having an ESG focus will give companies an increased customer loyalty audience, attract and retain employees, improve their financial performance and reinforce their brand reputation, among other benefits. Aydin was named one of the Top 100 Executive Women in Tech to Watch in 2023 by WomenTech Network.

Beauty and Health 223

Beauty and Health Social Media Consumer Customer Loyalty 223

Retail TouchPoints

FEBRUARY 28, 2023

This confluence of factors makes it possible to send valuable digital offers to retail loyalty program members in highly targeted, personalized ways that also incorporate added contextual dimensions to optimize and improve redemption and engagement. In a word, relevance.

Retail 270

Retail Books Consumer Social Media 270

ESW

SEPTEMBER 1, 2023

Unfortunately, electronics rates are not exempt from the increasing return rates — and the return blitz of the 2023 holiday season is just around the corner. Then we will share how holiday shopping returns impact consumer electronics brands and offer proven solutions to minimise post-holiday returns in 2023.

Consumer Electronics 146

Consumer Electronics Electronics Consumer Live Chat 146

ESW

JUNE 6, 2023

Customers get the secure and streamlined shopping experiences they want. Brands and ecommerce businesses achieve a positive impact on conversion rates, cart abandonment, customer loyalty and international sales. This type of loyalty leads to a higher purchase frequency, which is a key driver of growth. Digital wallets.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78