Retail TouchPoints

MARCH 25, 2024

trillion in 2024 to $1.57 Therefore, success in the ecommerce industry in 2024 and beyond requires more than great products and marketing. Today’s retailers need to focus just as much on the logistics side of their business operations to streamline processes, maintain profitability and provide the best possible customer experience.

Small Business Retail 284

Small Business Retail eCommerce Shipping Costs Retail 284

Retail TouchPoints

FEBRUARY 29, 2024

The centrality of the POS has led both retailers and solution providers to integrate it with other fundamental operational systems, from inventory and order management to customer relationship management (CRM) and, of course, payments. Large retailers in particular are interested in having a single uniform user interface.

Point of Sale 215

Point of Sale POS Payment Services Merchant Services 215

Algopix

OCTOBER 27, 2023

As we approach 2024, it’s essential for both established and aspiring eCommerce sellers to stay ahead of the curve by anticipating and preparing for the upcoming trends that will shape the industry. Augmented Reality (AR) Shopping Experiences In 2024, Augmented Reality (AR) is set to revolutionize the way consumers shop online.

eCommerce 119

eCommerce Payment Services Cryptocurrencies Shipping Costs 119

Retail TouchPoints

JANUARY 9, 2024

Pacsun will deploy the iD Cloud Store solution from Nedap as it seeks to improve inventory accuracy and gain RFID-powered operational insights to inform replenishment decisions. The chainwide rollout is expected to be completed in Q1 2024.

Omnichannel 213

Omnichannel Fulfillment Social Media Operations 213

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. In 2024, we can see the following trends are poised to reshape the retail landscape, providing insights to keep your business ahead of the curve.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

365 Retail

MARCH 27, 2024

And with nearly 90% of UK adult consumers owning a smartphone , it goes without saying that any business that prioritises their mobile shopping experience will maintain significant benefit over competitors who don’t. Consumer Expectations are Leading the Charge Customer expectations from the online shopping experience are higher than ever.

Mobile 57

Mobile Omnichannel Order Fulfillment Customer Experience 57

Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty.

Payment Services 218

Payment Services Operations Fulfillment Supplies 218

Retail TouchPoints

JUNE 1, 2023

Walmart ’s latest sustainability initiatives combine changes to its fulfillment processes as well as customer-facing options for reducing waste, including allowing online shoppers to opt out of plastic bags for store pickup orders and to request consolidation of multiple items into fewer boxes. in a statement.

Fulfillment 266

Fulfillment Shipping Shipping Products Operations 266

Fabric

JANUARY 16, 2024

NEW YORK – NRF 2024 – Jan. 16, 2024 – fabric , the creators of the next-generation commerce platform, today announced the availability of fabric Order Management System (OMS). Today’s retail landscape demands a delicate balance between innovation in customer engagement and operational efficiency.

eCommerce 130

eCommerce eCommerce Platforms Retail Fulfillment 130

Retail TouchPoints

MARCH 27, 2024

The apparel retailer currently operates 84 stores across the country. They perform exceedingly well and customers love them, which is why expanding our retail footprint is such a huge growth initiative for us as a brand.”

Apparel 220

Apparel Gifts Payment Services Recommendation 220

Retail TouchPoints

JULY 5, 2022

billion net loss, which was partially driven by $6 billion in added costs — including the cost of operating its massive fulfillment network. We have worked to protect and enhance the customer experience despite a sharp increase in costs, particularly over the past three quarters,” said Olsavsky. “We’ve

eCommerce 274

eCommerce Fulfillment Operations Customer Experience 274

Retail TouchPoints

NOVEMBER 17, 2023

“Our broad, strategic partnership should do just that, from changing the ease with which customers can buy vehicles online, to making it simple to use Alexa in Hyundai vehicles for entertainment, shopping, smart home adjustments and calendar checks, to enabling Hyundai to transform their customer experiences and business operations by moving to AWS.”

Customer Experience 209

Customer Experience Supplies Payment Services Mobile 209

Retail TouchPoints

DECEMBER 15, 2023

More practices will open through 2024, and all locations will be powered by Chewy’s custom-built open platform, which has helped the brand create a robust, customer-focused experience across all channels. Strategically, venturing into medtail isn’t a stretch for the Chewy business.

Fulfillment 235

Fulfillment Customer Channel Operations 235

Omnisend

DECEMBER 11, 2023

Shopify dropshipping apps are designed to streamline operations and improve customer satisfaction. Order fulfillment automation: From processing orders to coordinating with suppliers for shipping, these apps automate the entire fulfillment process. This automation is key for scaling your business. Rating: 5.0/5

Shopify 88

Shopify Payment Services Shipping Costs Merchant Services 88

Pivotree Blog

JANUARY 11, 2024

Experts in digital commerce, supply chain and data management demonstrate their award-winning technologies, paving the way for retail success in 2024 TORONTO–(BUSINESS WIRE)– Pivotree Inc. According to Retail Systems Research 51% of retailers are looking for real time views and insights into their operation.

Fulfillment 52

Fulfillment B2B Supplies B2C 52

Retail TouchPoints

MAY 10, 2024

These types of trade-in programs have become increasingly popular in recent months: In February 2024 New Balance announced it would accept and resell used shoes in the U.S.;

Sporting Goods 229

Sporting Goods Events Customer Retail 229

Retail TouchPoints

MARCH 20, 2024

Lore himself even added $100 million to the funding pot to support Wonder’s top three priorities: Physical expansion: The company plans to reach 35 physical locations by the end of 2024 and 90 by the end of 2025. At the top of the list are two new food hall storefronts in Teterboro and Ledgewood, N.J.,

Operations 293

Operations Technology Improvements Customer Experience 293

Smile.io

MAY 15, 2024

Scaling a commerce business is increasing revenue without a significant increase in operating costs. There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io

Payment Services 46

Payment Services Merchant Services eCommerce Payments 46

Retail TouchPoints

MARCH 14, 2024

The Home Depot plans to open four new distribution centers designed specifically for the needs of its professional customers in the first half of 2024. Over the last several years, we have been investing to deliver a faster, more convenient, differentiated experience for our pros.

Fulfillment 226

Fulfillment Supplies Management Customer 226

Retail TouchPoints

APRIL 15, 2024

Untuckit has been on a multifaceted growth path in 2024. The apparel retailer is expanding its brick-and-mortar footprint with plans to open at least 14 new stores in 2024, bringing its store count to nearly 100. Our production operated off of spreadsheets, and orders came in via Shopify.

Shipping Costs 130

Shipping Costs Operations Shipping Shopify 130

Retail TouchPoints

APRIL 5, 2024

Albertsons, which operates banners including Safeway, Shaw’s, Acme, Jewel-Osco, Randalls and Vons , has 38 million current loyalty members, but that figure doesn’t distinguish between active and inactive members. Retailers across categories have been updating their loyalty programs in recent months.

Subscription 223

Subscription Operations Retail Customer 223

Fabric

FEBRUARY 29, 2024

In this webinar, Mike Micucci, CEO at fabric, joined Kimberley Zatlyn, VP of Product Marketing at fabric, to introduce fabric OMS , a powerful order management system (OMS) that enables retailers to streamline real-time inventory and order fulfillment. It was launched with a design partner during the holidays and announced at NRF 2024.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Demo 130

Retail TouchPoints

DECEMBER 5, 2023

31, 2024) as part of its multi-year modernization plan, including the unveiling of a “Store of the Future” in Mississauga, Ontario, the debut of the first Walmart Health Hub in Canada, more than $300 million spent on store remodels and renovations, and an expansion of the retailer’s fulfillment network to enhance the ecommerce experience.

Omnichannel 192

Omnichannel Electronics Fulfillment eCommerce 192

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

Supplies 223

Supplies Beauty and Health Payment Services Fulfillment 223

Retail TouchPoints

MAY 7, 2024

In April 2024, Rite Aid expanded its Uber Eats partnership to encompass alcohol deliveries in eight states, following its January 2024 shutdown of the Drizly alcohol delivery platform that it purchased three years prior.

Technology 224

Technology Consumer Customer Retail 224

Retail TouchPoints

MAY 3, 2024

Now the retailer is focused on enriching its omnichannel strategy and experience by implementing the following solutions: Caper Carts will roll out at select Save Mart and Lucky stores in the coming months, followed by a broader rollout later in 2024.

Retail 228

Retail Omnichannel Mobile Operations 228

Retail TouchPoints

MARCH 28, 2023

John Mocadlo From a single-store debut in December 2020, the retailer now operates 17 brick-and-mortar locations along with an ecommerce site and mobile app. He projects that Impossible Kicks will operate a total of 25 stores this year and 35 by 2024. John Mocadlo: We make it an attainable luxury experience.

Banking 229

Banking Fashion Customer Experience Operations 229

Retail TouchPoints

DECEMBER 8, 2022

By the end of 2024, IWSR predicts that the NA spirit, wine and beer market will grow another 31%. Thoughtful Curation Creates Better Customer Experiences. And with our recent investment, we’re going to focus on scaling our operations. Store-Based Fulfillment Keeps Costs in Check. and high-end partnerships.

Food and Beverages 253

Food and Beverages Fulfillment Shipping Costs eCommerce 253

Retail TouchPoints

MARCH 5, 2024

The Target Circle 360 program’s annual $99 fee will be only $49 (for the first year) for customers who sign up from April 7, when the program kicks off, through May 18, 2024. Amazon pioneered the paid loyalty program with Amazon Prime, which has been in operation for nearly 20 years and has more than 200 million members worldwide.

Shipping Costs 178

Shipping Costs Payment Services Shipping Operations 178

Fabric

NOVEMBER 17, 2023

Setting a new standard for delivering seamless customer experiences Today’s retailers face a constant balancing act: providing innovative solutions to enhance the customer journey, but also streamlining back-end operations. Retailers, we’ve got you covered! We believe in being “commerce-ready” anywhere, at all times.

Merchant Services 147

Merchant Services eCommerce eCommerce Platforms Customer Loyalty 147

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

Beauty and Health 130

Beauty and Health Shipping Costs Payment Services Toys 130

Retail TouchPoints

FEBRUARY 27, 2024

In November 2023 Best Buy added DoorDash as an on-demand delivery partner, and in January 2024 DoorDash partnered with five recreation and wellness retailers including The Vitamin Shoppe, JD Sports and Finish Line.

Supplies 234

Supplies Retail Customer Experience Fulfillment 234

Retalon

MAY 17, 2024

Effective forecasting in supply chain management is crucial due to its extensive impact on a company’s operational efficiency, cost management, and customer satisfaction. Order-Fullfilment: Knowing the consumer demand enables retailers to anticipate fulfillment needs.

Supplies 41

Supplies Shipping Costs Management Operations 41

Retail TouchPoints

DECEMBER 28, 2021

And yet despite this recent huge growth in ecommerce, physical retail still maintains a firm foothold: Forrester predicts that the vast majority of retail — 72% — will still take place offline as far out as 2024. It took a pandemic to give consumers a fulfillment option it turns out they really wanted. And although [curbside] is No.

eCommerce 263

eCommerce Omnichannel Fulfillment Order Fulfillment 263

365 Retail

APRIL 4, 2024

Pricer, the leading in-store automation and communication solutions, will showcase new connected stores solutions at the Retail Technology Show , taking place at London’s Olympia on 24 & 25 April, 2024. Our customers need scalable and reliable tools to build their business for the future.

Technology 52

Technology Outdoor Retail Electronics 52

Retail TouchPoints

AUGUST 3, 2023

AEO) Chief Operations Officer Michael Rempell has announced he will step down from his role, effective early in the company’s fiscal 2024 in May. 6, 2023. The company also said that it anticipates operating income to exceed previous guidance of $25 million to $35 million due to a pickup in demand that began in June.

Operations 187

Operations Supplies Improvements Channel 187

Groove

SEPTEMBER 5, 2023

Today, businesses have access to advanced AI tools and technologies that empower them to streamline operations, personalize customer experiences, and drive growth. AI has (and will continue to) revolutionize the way businesses operate, optimize processes, and engage with customers. Setting Definitions What is AI?

Presentation 195

Presentation eCommerce Merchant Services Technology 195