Retail TouchPoints

DECEMBER 3, 2021

Consumers have changed, they are less willing to be dictated to, they are harder to predict and they’re moving faster — now more than ever we’re seeing merchants and planners and designers looking for ways to be more attuned, more regularly, with what their consumers want.”. Distribution is No Longer Destiny.

Consumer 261

Consumer Merchant Services Retail Social Media 261

Retail TouchPoints

NOVEMBER 27, 2023

During the holiday season, the brand remains true to this core strategy, but the team also listens and engages with consumers to get valuable insights that lead to timely content around holiday gifting moments — moments that are incredibly lucrative for the brand. “I These insights then guide Touchland’s content creation and resharing.

Social Media 232

Social Media Gifts Omnichannel Consumer 232

Retail TouchPoints

MAY 16, 2024

The pop-up is scheduled to close this summer, in time for the flagship’s official opening. Located on Broadway, GU’s 10,225-square-foot SoHo flagship will span two floors, offering apparel, shoes, bags and accessories for men and women. The online store will make the same product lineup available to consumers nationwide.

Fashion 217

Fashion Accessories Apparel Consumer 217

Retail TouchPoints

NOVEMBER 9, 2021

As product scarcity issues continue to dominate this holiday shopping season, consumers are increasingly turning to resale to get the goods — and platform operators are taking notice. The auction-based website is now available to consumers in Arizona.

Supplies 265

Supplies Accessories Sporting Goods Shipping Costs 265

Retail TouchPoints

OCTOBER 26, 2023

Claire’s is adding to its growing retail presence through a new partnership with Kohl’s that will see an assortment of the brand’s jewelry, accessories and cosmetics featured in Kohl’s stores nationwide in time for the holiday season.

Jewelry 209

Jewelry Accessories Magazine Toys 209

Retail TouchPoints

APRIL 25, 2023

Consumers expect convenient, interactive shopping experiences, from online to in-store and everything in between. As a result, more brands need to look for ways to incorporate 3D and AR tech into their omnichannel strategy. Retailers that prioritize ecommerce recognize that the end-to-end user experience is more important than ever.

Technology 223

Technology eCommerce Shipping Costs Games 223

Retail TouchPoints

JULY 18, 2023

The mergers and acquisitions market remains strong for direct-to-consumer firms that operate across a spectrum of channels, but investors are now going back to the fundamentals and targeting companies with evidence of economic success.

Customer 189

Customer Specialty Retailers Supplies Banking 189

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. Omnichannel now means not just offering services across channels, but also providing seamless communication that connects all touch points. “As

Consumer 135

Consumer Payment Services Fulfillment Multi-channel 135

ROI Revolution

JUNE 6, 2022

Direct to consumer (D2C or DTC) refers to brands that bypass third-party retailers and wholesalers to sell products directly to customers. As an online-centric business type, D2C has experienced tremendous growth over the course of the coronavirus pandemic as consumers have reduced their in-store shopping. of all D2C sales.

eCommerce 78

eCommerce Consumer Marketing Shipping Costs 78

Retail TouchPoints

DECEMBER 15, 2023

As purveyors of intellectual property across the products in our stores, original content, platforms and experiences, we are continuing to build on the love our Gen Zalpha consumers have for us as a powerful brand force in partnership with Audio Up.”

Accessories 233

Accessories Consumer Marketing Other 233

Retail Technology Review

AUGUST 31, 2021

Körber is working with Toolstation, one of Britain’s fastest growing suppliers of tools, accessories and building supplies to the trade, home improvers and self-builders, to evolve its multichannel capabilities to meet consumer demands.

Omnichannel 70

Omnichannel Multichannel Accessories Supplies 70

Retail TouchPoints

JANUARY 19, 2022

Prior to Paper Source, Park’s roles including a nine-year tenure at Hong Kong-based DFS , a division of LVMH , where she launched the company’s first global ecommerce site for fashion, beauty, accessories and spirits, serving China, Korea, Japan, Southeast Asia, Europe, the Middle East and the U.S.

Fashion 272

Fashion Social Media Accessories Subscription 272

Retail TouchPoints

DECEMBER 17, 2020

The 180-square-foot Rebag Bar integrates Rebag’s signature physical store environment with a seamless, on-the-go experience, and will focus on sourcing bags, watches, fine jewelry and accessories via a convenient drop-off point. Despite COVID-19, luxury resale has been moving steadily upward, especially at Rebag,” said Gorra.

Jewelry 222

Jewelry Accessories Omnichannel Channel 222

Retail TouchPoints

AUGUST 23, 2023

But while they still can add elements of creativity and context to visual displays, they are no longer the hero of the brick-and-mortar experience — largely because they do not fully or accurately reflect the needs of today’s in-store consumers.

Apparel 228

Apparel Accessories Omnichannel Consumer 228

Retail TouchPoints

APRIL 11, 2022

“At Designer Brands, we have truly taken control of our destiny as we have transformed into a brand builder, marrying our world-class design and sourcing capabilities to our industry leading direct-to-consumer infrastructure,” said Rawlins. “We

Sporting Goods 271

Sporting Goods Accessories Supplies Apparel 271

Retail TouchPoints

SEPTEMBER 6, 2023

After consulting for the company in early 2023, Varvatos is coming on full-time to “work in partnership with our product team to bring apparel, footwear and accessories from concept to commercialization, blending performance and style,” said Stephanie Linnartz, Under Armour President and CEO in a statement.

Accessories 231

Accessories Apparel Clothing Fashion 231

Retail TouchPoints

MAY 9, 2023

Today, most shopping in virtual worlds is enabled through virtual currencies and is usually limited to in-game digital items, as with the Robux players use to buy apparel and accessories for their avatars in Roblox. Screenshot from Niantic’s new game, Peridot.

Games 253

Games Consumer Electronics Accessories Shipping Costs 253

Retail TouchPoints

SEPTEMBER 16, 2022

While some brands claim to completely understand what these consumers really want, there are many times when Gen Z shoppers’ thoughts and behaviors don’t quite match up. The day-long event hit on various hot topics closely linked to these digitally native consumers, including authenticity, sustainability, mental health and wellness.

Social Media 306

Social Media Retail Games Consumer 306

Retail TouchPoints

JUNE 13, 2023

This involved creating a seamless omnichannel experience that allowed customers to interact with us both in-store and online without friction.” RTP: What key consumer behaviors are you aiming to respond to as a brand? Unified commerce: Consumers today expect a seamless shopping experience across channels.

Supplies 212

Supplies Customer Experience Technology Omnichannel 212

Retail TouchPoints

SEPTEMBER 22, 2021

Jewelry and accessories retailer Claire’s is tapping into “drop” culture with its newest offering, a subscription box service called cDrop. A multi-dimensional approach will almost certainly be the winning strategy for most retailers going forward, particularly those like Claire’s looking to connect with younger, digital-first consumers.

Subscription 198

Subscription Jewelry Accessories Toys 198

Retail TouchPoints

SEPTEMBER 6, 2023

Consortium Brand Partners (CBP), a consumer-focused investment manager, has acquired a majority ownership stake in Draper James , the fashion and lifestyle retail brand founded by actress Reese Witherspoon. Financial terms of the deal have not been disclosed. ” Founded in 2015, Draper James is focused on its next era of growth.

Social Media 215

Social Media Accessories Clothing Fashion 215

Retail TouchPoints

FEBRUARY 9, 2021

An Astound Commerce survey conducted in May found that 60% of consumers made online purchases weekly or more often since the onset of the pandemic. Bolstering that finding is research by eMarketer which indicates that direct-to-consumer (D2C) ecommerce sales will expand to $18 billion in 2021. Elevate your omnichannel strategy.

Food and Beverages 278

Food and Beverages Omnichannel Social Media Consumer 278

Retail TouchPoints

JULY 12, 2022

Walmart is also on that list, but it stands out because Walmart has the ability to introduce the power of AR to more consumers than almost any other retailer given its massive global reach. What’s more, while most users today still see AR as a “toy,” the study found that 76% of consumers want AR tools they can use in their everyday lives.

Apparel 357

Apparel eCommerce Toys Omnichannel 357

Retail TouchPoints

OCTOBER 25, 2021

The network’s rollout will play a vital role in supporting retailers in their quest to deliver a frictionless omnichannel experience. Immersive shopping experiences: 5G supports a range of augmented reality (AR) and virtual reality (VR) solutions that will deliver immersive experiences, changing how consumers interact with products.

Payment Services 293

Payment Services Retail Mobile Accessories 293

Retail TouchPoints

FEBRUARY 18, 2021

And as COVID-19 volatility continues to put retailers and consumers in a frustrating holding pattern, more retail brands are turning to appointments to minimize store traffic and keep social distancing guidelines in place. consumer health concerns still loom, according to survey data from Shopkick.

Retail 262

Retail Beauty and Health Books Omnichannel 262

365 Retail

DECEMBER 21, 2022

Retail consumers love customized products that are made just for them. In 2023, we’ll see more retail brands capitalizing on this growing demand for unique and personalized products that reflect consumers’ personalities, sense of style, and other needs. Omnichannel Retail. Personalized Products and Customer Journeys.

Retail 132

Retail Clothing Technology Accessories 132

Retail TouchPoints

DECEMBER 5, 2022

In tandem with the release of the real-world collection, Forever 21 Shop City will also offer a limited-edition tradeable Roblox accessory collection for the first time ever — one new virtual item will debut each day for just six hours from Dec. 5 through Dec.

Fashion 236

Fashion Accessories Games Consumer 236

Retail TouchPoints

MARCH 6, 2023

Two dedicated ear-piercing studios in the Paris store also showcase the service, and an in-store content creation studio invites consumers to get creative. Full of immersive experiences and innovative touches, we’re inviting consumers to have fun, experiment and co-create with Claire’s.”

Magazine 273

Magazine Fashion Department Stores Jewelry 273

Retail TouchPoints

JUNE 10, 2020

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. Furthermore, 56% of consumers report buy online/return in-store (BORIS) options to be very important, while 72% of consumers report the ability to initiate returns online to be very important to their purchasing decision.

Shipping Costs 146

Shipping Costs Merchant Services eCommerce Accessories 146

Omnisend

DECEMBER 14, 2023

Reading Time: 8 minutes Do you avoid promotions for Boxing Day because you think consumers have had enough of the sales between Black Friday to Christmas? Choose the right products Clothes and shoes are the go-to shopping option for many consumers on Boxing Day. TJC TJC sells jewelry and fashion accessories. If so, think again!

Marketing 88

Marketing Social Media Events Clothing 88

Salsify

MARCH 10, 2020

For nearly 110 years, the brand has been the dominant force behind luggage and travel accessories.

Information 78

Information Operations Accessories Travel 78

Retail TouchPoints

DECEMBER 6, 2021

Haute couture brand Elie Saab has its sights set on a new generation of digital-first luxury shoppers with the launch of its new direct-to-consumer (DTC) website. A number of technology integrations provide equivalents to a high-touch in-store experience, including: Stockist.co

Customer Experience 259

Customer Experience Customer Shopify Accessories 259

UpSellIt

AUGUST 23, 2023

With ever-evolving technologies and shifting consumer behaviors, it’s crucial to implement effective targeting tactics to maximize your sales potential. For instance, if a consumer has kitchen mixer in their cart, the algorithm can suggest upgrading to the better, customizable version.

eCommerce 129

eCommerce Recommendation Omnichannel Customer Data 129

Retail TouchPoints

NOVEMBER 7, 2023

Claire’s relevance was waning in the late 2010s as the shopping malls where so many of its stores were located became less of a destination among young consumers. But no matter where the Claire’s brand grows, and which bleeding-edge technologies it employs, consumer insights will be at the center.

Jewelry 217

Jewelry Consumer Accessories Technology 217

Retail TouchPoints

DECEMBER 14, 2023

They are historically accurate toys and accessories that feature elaborate and immersive backstories uniquely suited to bring to the screen. I had Kirsten, and she had Molly,” Beer shared in a statement. They didn’t feel like dolls to play with, rather real people whose worlds we got to imagine ourselves in.

Toys 221

Toys Accessories Books Customer Experience 221

Retail TouchPoints

NOVEMBER 18, 2022

Natalie Gordon, Founder and CEO of Babylist, noted that consumers are buying for more people this year, which means they’re eager to be savvier as they browse and buy. I think the overall dollar spent will be less or the same but [consumers] will care more about value. Parents Redefine Value with Values-Driven Purchases.

Gifts 247

Gifts Jewelry Toys Consumer 247

Retail TouchPoints

MAY 23, 2023

Our founders are not consumers in context of the ‘consumerist culture,’” Gopinath explained. A Path to Retention and Expansion Graf Lantz’s collection of handbags, accessories and homeware items are designed so that people don’t have to buy them again within a year. It’s useful and it has a purpose, but it’s also beautiful.

Specialty Retailers 208

Specialty Retailers Consumer Social Media Accessories 208