Groove

DECEMBER 3, 2020

If you're not using an automated workflow to streamline your marketing efforts, continue reading to discover how eCommerce automation can be used to attract, engage and delight customers at any stage of the buyer's journey. Customize, automate, schedule and compose messages to as large or as small of a group as you'd like.

X-cart 221

X-cart Customer Retention Shopping Carts eCommerce 221

UpSellIt

AUGUST 23, 2023

Personalization has become a key element for ecommerce brands to stand out and create meaningful connections with their customers. Ecommerce personalization tailors the online shopping experience to individual customers based on their preferences, behaviors, and characteristics.

eCommerce 126

eCommerce Recommendation Omnichannel Customer Data 126

Smile.io

OCTOBER 18, 2019

Will this program revamp keep Indigo’s customers turning to the next page or have them shutting the cover for good? With all the change that Indigo’s rewards program underwent, there are a lot of new benefits that customers new and old alike will get to experience. The PLUS side. Low barriers to entry. Do I need to sign up again?”

Books 36

Books Shipping Costs Subscription Shipping 36

UpSellIt

JULY 13, 2023

By seamlessly integrating multiple channels, retailers can provide a cohesive and personalized shopping experience for their customers. An omnichannel retail strategy connects numerous channels and touchpoints to provide customers with a seamless shopping experience. What is Omnichannel Retailing?

Omnichannel 101

Omnichannel Multichannel Payment Services Retail 101

Kissmetrics

OCTOBER 5, 2020

You want to use social media to plant the seeds of interest and encourage potential customers to enter your sales funnel. This boosts customer loyalty and makes people feel more of an affinity with your brand. Provide Great Customer Service. They Offer a Customized Service. Generate Leads. Boost Sales.

Social Media 363

Social Media B2B Document Information 363

UpSellIt

MARCH 3, 2023

Once your product pages are optimized, you’ll encounter fewer returns and increased customer satisfaction. 4 Ways to Optimize your Product Page Take a look at the four ways to optimize your ecommerce product pages for increased conversions, AOV, and customer lifetime value. You can also use these recommendations to upsell.

Conversion Optimization 78

Conversion Optimization Recommendation Shipping Costs Clothing 78

UpSellIt

MARCH 3, 2023

Once your product pages are optimized, you’ll encounter fewer returns and increased customer satisfaction. 4 Ways to Optimize your Product Page Take a look at the four ways to optimize your ecommerce product pages for increased conversions, AOV, and customer lifetime value. You can also use these recommendations to upsell.

Conversion Optimization 78

Conversion Optimization Recommendation Shipping Costs Clothing 78

Smile.io

MARCH 20, 2024

Customers no longer simply appreciate being rewarded for their business—they expect it. In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.

Shipping Costs 77

Shipping Costs Shopify Customer Loyalty Merchant Services 77

Kissmetrics

SEPTEMBER 17, 2021

People love the personal touch, and the ability to send automatic responses helps me build customer loyalty and further establish myself on Instagram. Automated Direct Messaging (ADM) can be used for various purposes such as customer service, account management, and marketing campaigns. Want to see it in action?

Social Media 359

Social Media Marketing Customer Loyalty Other 359

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 76

Customer Loyalty Customer Jewelry Social Media 76

ChannelSale

DECEMBER 1, 2023

By comprehending and utilizing each phase, businesses can sell their products more successfully, increasing sales and customer retention. Awareness The Awareness stage of the consumer experience is when potential customers first become aware of their needs, problems, or both. They learn about your value and how it meets their needs.

Consumer 52

Consumer Management Demo SEO 52

Wiser

NOVEMBER 6, 2023

It acts as a virtual storefront, enticing visitors to become customers by showcasing your products effectively. Limited influence over product descriptions, images, and pricing can result in inconsistencies in brand messaging and customer experience. A successful eCommerce business relies heavily on a well-crafted retail product page.

Payment Services 78

Payment Services eCommerce Retail Games 78

BigCommerce

FEBRUARY 1, 2018

Let’s say that you are a solopreneur that has to handle emails from customers, packaging and shipping products, and marketing via your social media networks. So, I went out to the ecommerce experts and influencers and asked them: what blogs and publications do you recommend? meditation, which Krista Tippett would also recommend!).

Social Media 374

Social Media BigCommerce Blog Shipping Costs 374

Retalon

FEBRUARY 14, 2024

This pivot focuses on optimizing key areas such as inventory management, refining customer experiences, and predicting sales trends, all leading to an enhanced overall business performance. Through the critical lens of data analysis, businesses are steering towards a more informed and strategic approach.

Retail 41

Retail Operations Management Improvements 41

Optimizely

JULY 31, 2018

Where to start: Using Customer Lifetime Value to Grow Your Business — Andrew looks at how to calculate one of our favorite metrics, then gives tips for putting it to good use. Come for the thought-provoking journalism that highlights customer experiences, stay for the clever British humor… or should we say, humour? Shopify Masters.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

Kissmetrics

SEPTEMBER 30, 2020

Whether it’s targeting employee collaboration and performance or better delivery to customers and clients – everything counts. As a result, you can build long-lasting relationships by giving customers higher value for their investment. If there’s one thing that companies want, it’s consistent improvement in efficiency.

Social Media 265

Social Media SEO Technology Marketing 265

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. Why is customer retention so important?

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Smile.io

JANUARY 23, 2023

The food and beverage industry is extremely competitive, but once you can lock in a customer to pledge loyalty to your products, you can start building brand loyalty. The food and beverage industry within DTC sees about 1/3 of customers shop for the same brand repeatedly. “Customers are stoked, to say the least.

Food and Beverages 85

Food and Beverages Social Media Customer Loyalty Reference 85

Smile.io

AUGUST 2, 2023

Have you ever thought about the best way to reward your customers for their loyalty? The difference between transactional and experiential rewards Understanding the difference between transactional and experiential rewards is the key to deciding which type is most valuable to your customers.

Shipping Costs 48

Shipping Costs Events Social Media Fashion 48

Smile.io

SEPTEMBER 10, 2020

We can all agree that the payoff of gaining a new customer is worth it in the end, but moving shoppers through the buyer’s journey can take a lot of time, money and resources. Value-add marketing focuses on exceeding customer expectations by delivering more than they asked for with every interaction.

Consumer 46

Consumer Social Media SEO Webinar 46

Ecommerce Platforms

FEBRUARY 25, 2019

Subscriptions work well if you provide products that customers need to reorder regularly. It also comes in handy when you offer a service that customers use repeatedly. This new way of selling helps to increase your customer’s average lifetime value through repeat sales. How often the customer is charged. Sounds good?

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

Smile.io

OCTOBER 22, 2021

With extremely high purchase frequency and an ever-broadening line of products, customers have more options than ever before. With rewards, these brands have been able to encourage customers to join, engage with, and share their community with others, helping them retain more customers and increase customer lifetime value.

Social Media 77

Social Media Customer Loyalty Subscription Blog 77

BigCommerce

FEBRUARY 23, 2018

Costco is willing to go to great lengths to keep their customers satisfied. The Net Promoter Score is a tool that can be used to gauge the loyalty of a firm’s customer relationships and can be related to a firm’s revenue growth. So, how can you increase retention and customer lifetime loyalty? Let’s dive in.

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Smile.io

APRIL 13, 2022

That’s because a rewards program is an extension of your brand, one that transforms your relationship with customers into something that isn’t purely transactional. Old Navy complicates their program Customers love Old Navy for their fashionable staples at low prices. Seems like a great idea at first, right?

Shipping Costs 83

Shipping Costs Department Stores Payment Services Customer 83

Smile.io

SEPTEMBER 2, 2021

Tiered programs are becoming an increasingly effective tool for encouraging customer engagement and participation. This is because they drive both acquisition and retention results by making their best customers feel special. Sephora’s use of personalized recommendations further helps set it apart.

Fashion 58

Fashion Recommendation Customer Customer Retention 58

Smile.io

JUNE 16, 2020

Did you know that out of every type of advertising, 92% of consumers trust recommendations from friends and family the most? For the nutrition brand, Jimmy Joy, they saw this as an opportunity to introduce a loyalty program as a way to increase their customer acquisition and retention through the proven value of word-of-mouth marketing.

Travel 47

Travel Merchant Services Social Media Customer Loyalty 47

Kissmetrics

JULY 28, 2021

In the past, it was word-of-mouth recommendations from friends or family. In other words, getting your business’s website optimized for local search is one of the best ways to get more customers without any aggressive marketing campaigns. Every successful business relies on reviews. How do you get onto Google My Business?

Customer 321

Customer Consumer Social Media Customer Loyalty 321

Kissmetrics

MARCH 10, 2021

Entrepreneurs make decisions for themselves, realize their creative visions, and develop lasting relationships with other entrepreneurs, customers, and vendors. When I recommend that entrepreneurs visualize their goals, I don’t intend for them to close their eyes and see the goal in front of them. Who’s Your Customer?

Books 364

Books Social Media Recommendation Information 364

Creating a Website Today

FEBRUARY 24, 2018

Customers are urged to submit a request for a quote. Reward your customers for making referrals to your store. Reward repeat purchases, customer loyalty, and referrals. This app also helps you gain customer insights. Automated series capture customers at every point of the purchase. Shopify API Tutorial.

Shopify 36

Shopify Merchant Services Magento Multi-channel 36

Retail TouchPoints

MAY 26, 2022

Personalization is a moving target because the customers are a moving target. As a result, personalization involves constant experimentation because there are many variables for both new and returning customers. With that in mind, the first step is to gather customer data. How does the personalization journey begin?

Customer Loyalty 162

Customer Loyalty Technology Improvements Channel 162

BigCommerce

MAY 25, 2018

A/B testing is the only way to find out what your customers are looking to see before they hit the checkout and make a purchase. Once you hone in on the copy, images, and call to actions that convert you’ll quickly see a direct correlation between understanding what your customers want and return on ad spend. Listing products.

eCommerce 338

eCommerce Shipping Costs Improvements Conversion Optimization 338

Smile.io

FEBRUARY 16, 2023

In the past few years, customers are changing their habits from only shopping in-store to purchasing online with 76% of Americans shopping online for clothing. As the cost of acquiring new customers continues to climb, many online fashion retailers are turning to loyalty programs and customer retention.

Fashion 60

Fashion Social Media Events Small Business Retail 60

Smile.io

MAY 2, 2023

Follow our 7 simple steps and you’ll be getting more repeat customers than ever with your own brand new points program. Step 1: Set the goals for your loyalty program A ship with no compass will end up going in circles. This is because repeat customers are more profitable in the long run.

Social Media 67

Social Media Shipping Costs Events Blog 67

SellBrite

FEBRUARY 26, 2017

You can even go so far as to build a test to see how interested prospective customers are in your business and products. “To There are hundreds of case studies, blog posts, and podcasts you can subscribe to that will provide you with the stories, tips, and motivation you need to get moving on your own business idea.

eCommerce 141

eCommerce Multi-channel Payments Channel 141

Kissmetrics

AUGUST 5, 2021

With the short attention spans of Gen Z and millennials, Snapchat recommends writing copy that’s easy to understand, is localized for your audience, and has an offer message within the first two seconds of the ad. Snapchat Shoppable AR Resources: Snapchat Lens Web Builder Nielsen Catalina Solutions Snapchat Lens Campaign Case Study.

Social Media 348

Social Media eCommerce Download White Paper 348

SellBrite

SEPTEMBER 17, 2019

If you’ve ever looked at an item on Amazon and seen products listed below “Customers also bought,” that’s cross-selling. Sure, burgers and fries go together, but there’s much more to the iconic phrase than simply asking customers if they’d like a side to go with their meal. you’ve encountered it as well. What is cross-selling?

Shipping Costs 101

Shipping Costs eCommerce Toys Books 101

BigCommerce

DECEMBER 5, 2017

You can’t – so you better do everything in your power to keep the customers coming. As we approach crunch time in the world of online shopping, now seems like as good a time as any to review the best tools and techniques for acquiring new customers, increasing repeat business, and minimizing loss. What is cost of customer acquisition?

Customer 381

Customer Live Chat Social Media BigCommerce 381