Retail TouchPoints

AUGUST 16, 2021

If this dollar value were a proxy for revenues, the returns channel would be the second largest global retailer behind Walmart. That is a significant amount of capital tied up in the returns channel! By some accounts, the costs associated with returns can be over 8% of the total sales in consumer goods.

Retail 335

Retail Shipping Costs Supplies Shopify 335

Retail TouchPoints

FEBRUARY 25, 2022

“It’s much less about impressing others compared to when you think back to what was driving luxury consumption a generation or two ago in China,” said Hunter Williams, Partner in the Retail and Consumer Goods and Pricing, Sales and Marketing Practices at Oliver Wyman in an interview with Retail TouchPoints.

Social Media 257

Social Media Marketing Gifts Channel 257

Retail TouchPoints

MAY 1, 2023

So despite the slowdown, there are still opportunities for growth-minded operators in the retail and consumer goods industry to win buy-in through 2023. RevTech Ventures , an early-stage venture capital firm that invests in both retailers and retail technology, sees potential in numerous areas. “We

Retail 183

Retail Beauty and Health Omnichannel Operations 183

Retail TouchPoints

AUGUST 14, 2020

Retailer priorities have shifted slightly since the last State of Marketing report, according to panelist Megan Hostetler, a Salesforce Product Marketing Manager focused on Retail and Consumer Goods. A retailer’s web site “remains a main channel, which of course isn’t surprising,” said Hostetler. “We

Webinar 251

Webinar Consumer Payments Marketing 251

Retail TouchPoints

JULY 29, 2021

But how will Toys ‘R’ Us, a traditional retailer of a bygone age, fare in an era dominated by online channel growth and purchase journeys heavily influenced by digital touchpoints? So let’s focus first on the innovations in the brick-and-mortar channel, pandemic challenges aside, that could support a reboot of the once trusted name in toys.

Toys 301

Toys eCommerce Omnichannel Gifts 301

GetElastic

NOVEMBER 8, 2022

With so many mixed economic signals, as well as consumer shopping patterns and 2022 eCommerce trends falling back in line with pre-COVID norms, how do eCommerce retailers prepare for the future? While the channels and platforms 'of the moment' might be clear today, the digital world is a moving, ever-evolving target.

eCommerce 78

eCommerce Payment Services Retail Omnichannel 78

Retail TouchPoints

FEBRUARY 18, 2021

JRNI Appointments helps automate the BHLDN appointment scheduling process, making it easy for associates to book meetings across all channels. Consumers also have the flexibility to book virtual appointments with local stores. For example, some companies used the same technology to avoid “crowding in a line,” Buser explained.

Retail 275

Retail Beauty and Health Books Omnichannel 275

lateshipment

JUNE 5, 2020

The strategy ensures that there are no consumer goods in stock. It is up to manufacturers and wholesalers, rather than dropshippers, to ensure that customers get their goods at designated places. Saving money on one end means that it can be channeled into other aspects of the business. It Allows for Budget Repurposing.

Shipping Costs 235

Shipping Costs eCommerce Shipping Hobbies 235

Wiser

OCTOBER 19, 2021

One reason why is that there are more brands than ever, especially in consumer goods. Here’s one process we’ve seen work: First, you can take the most common planogram across your retailers by channel. Then, you can supplement those planograms with channel data to determine current space to sales.

Banking 173

Banking Management Consumer Goods Channel 173

RTP blog

MARCH 19, 2018

Well, you don’t need to care, but Charles Darwin would argue you should: “It’s not the strongest of the species that survive, nor the most intelligent, it’s the one that most adapts to change.” Technology is changing the way we live, the way consumers shop and the way retailers need to operate.

Consumer 150

Consumer Retail Multi-channel Toys 150

Wiser

MARCH 13, 2024

Understanding the structure of retail and key account teams within the Fast-Moving Consumer Goods (FMCG) industry is crucial for anyone looking to make a mark in this field. Thus priorities can be at odds.

Retail 78

Retail Multi-channel Management Document 78

Optimizely

FEBRUARY 22, 2018

This keynote session discusses the approach that mobile-first retailers must take to retain and engage their existing customers, as well as how personalized advertising can help drive cross-channel conversion. C-Level Keynote Panel Discussion: Your Big Opportunity: Tapping Into The Omni-Nature of Today’s Consumer.

Omnichannel 186

Omnichannel Mobile Shipping Costs eCommerce 186

365 Retail

MAY 13, 2022

Whether it’s a customer’s first or fiftieth brand interaction, a retailer’s ability to deliver a seamless customer service experience across channels is critical to maintaining consumer loyalty. Chris Wyper Director, Global Industry Strategy, Retail + Consumer Goods at Talkdesk.

Retail 67

Retail Consumer Goods Customer Experience Consumer 67

Ecommerce Platforms

FEBRUARY 3, 2022

The 36-year-old Viya, China's top livestream seller, has broken many sales records since her first appearance, in 2016, on Taobao Live (an Alibaba-owned live-streaming channel). for consumer goods and 10.6% billion), hitting the number two spot for GMV last year. What is livestream shopping? trillion ($189 billion) in 2020.

Merchant Services 104

Merchant Services Payment Services Social Media Multi-channel 104

RetailMinded

JANUARY 21, 2022

As well as meeting a number of companies and learning about a number of potentially groundbreaking new technological advance, I got the time to review my key takeaways too. While availability of consumer goods may present some of these hiccups, how those goods are managed should not be an issue. Live selling capabilities.

Payment Services 52

Payment Services Retail Supplies Merchant Services 52

OrderDynamics

JANUARY 8, 2019

Are you looking for new ideas, innovations in retail, new technologies to boost your abilities or to fix a nagging challenge? On the speaking circuit, Microsoft’s very own Shelley Bransten, CVP Global Retail and Consumer Goods will be speaking. Hot New Omni-Channel Research. Then this is the place to find it.

BigCommerce 87

BigCommerce eCommerce Channel POS 87

RTP blog

MARCH 11, 2019

Today’s consumer goods market is crowded, with both well-established players and new disruptors vying for greater customer share. Additionally, a retailer only has access to data from its own stores; in contrast, brands have the complete picture of consumer demand across all channels. He holds an M.A.

Retail 150

Retail Presentation Recommendation Supplies 150

OrderDynamics

APRIL 24, 2018

Retail technology has changed over the last 10 years, from having legacy in-house systems to having cloud based SaaS systems. Training store associates in the function of omni-channel retail can mean a value added service to the customer. Technology Helps Store Associates. And you cannot do this without your store associates.

Omnichannel 50

Omnichannel Management Customer Experience Channel 50

OrderDynamics

APRIL 24, 2018

Retail technology has changed over the last 10 years, from having legacy in-house systems to having cloud based SaaS systems. Training store associates in the function of omni-channel retail can mean a value added service to the customer. Technology Helps Store Associates. And you cannot do this without your store associates.

Omnichannel 48

Omnichannel Management Customer Experience Channel 48

Teamwork Retail

MAY 29, 2019

Growth in national wealth, advances in technology, and the continued exploitation of the New World led to the rise of a merchant class in Europe. Increased availability of products and wealth soon gave birth to more formalized shops and town squares, where imported and local goods could be purchased regularly side-by-side.

Merchant Services 70

Merchant Services Payment Services Retail eCommerce 70

PFS

FEBRUARY 25, 2020

We have seen a monumental shift away from brick-and-mortar towards eCommerce, as the Amazon Effect has driven a sharp change in consumer expectations. With recent technological advances, consumers have quickly become accustomed to a certain level of personalization in their commerce.

eCommerce 52

eCommerce Payment Services Channel Payments 52

GetElastic

SEPTEMBER 7, 2021

Not too long after, they transformed into a streaming service, making it even easier to consume content from the couch. Netflix tapped into consumer demands for personalization and convenience, and used technology to revolutionize subscriptions. Subscriptions Defined. So, what exactly is a subscription?

Subscription 148

Subscription eCommerce Shipping Costs B2B 148

Wiser

FEBRUARY 29, 2024

To prevent message dilution and avoid overwhelming consumers with excessive information, it’s crucial to strike a balance in the level of detail provided. By keeping the communication concise yet informative, you can engage consumers without inundating them.

Operations 78

Operations Consumer Management Customer Loyalty 78

SellBrite

DECEMBER 3, 2020

For consumers ages 26-35 that number is as high as 53%.” As Kurt Elster, host of the Unofficial Shopify Podcast , said, “The magic of voice shopping is convenience, with the ideal use case being re-orders of consumable goods, especially since smart speakers are often in or near the kitchen. Also, think of your younger customers.

eCommerce 141

eCommerce Improvements Consumer Technology 141

Teamwork Retail

MAY 29, 2019

Growth in national wealth, advances in technology, and the continued exploitation of the New World led to the rise of a merchant class in Europe. Increased availability of products and wealth soon gave birth to more formalized shops and town squares, where imported and local goods could be purchased regularly side-by-side.

Merchant Services 48

Merchant Services Payment Services Retail eCommerce 48

Teamwork Retail

MAY 29, 2019

Growth in national wealth, advances in technology, and the continued exploitation of the New World led to the rise of a merchant class in Europe. Increased availability of products and wealth soon gave birth to more formalized shops and town squares, where imported and local goods could be purchased regularly side-by-side.

Merchant Services 48

Merchant Services Payment Services Retail eCommerce 48

OrderDynamics

DECEMBER 27, 2017

Consumers are taking advantage of friction-free processes and technology to search for, buy, and attain consumer goods more easily than ever. But this easing of the product acquisition process for the consumer also brings new challenges for retailers. It All Starts in Real Time. The Future is Flexible.

Payment Services 50

Payment Services Payments Shipping Costs Fulfillment 50

OrderDynamics

JANUARY 13, 2019

Cath Brands, Global Industry Marketing Director for Retail & Consumer Goods at Microsoft, gave us a glimpse of the four foundations of the Microsoft retail strategy. Customers expect an integrated omni-channel experience. These being the power of: Cloud technology. These being: Begin, middle and end is the customer.

Events 57

Events Electronics Customer Loyalty Consumer Goods 57

Profitero

FEBRUARY 15, 2017

Previously published in Consumer Goods Technology , Nielsen’s VP Digital Measurement and Profitero’s SVP Strategy and Insights Keith Anderson identify 10 tips and insights to help consumer brands create a successful eCommerce strategy in 2017 and beyond. See beyond channels.

eCommerce 60

eCommerce White Paper Electronics Document 60

Retalon

SEPTEMBER 3, 2021

In addition, consumer values are now also very focused on sustainability with nearly 80% of shoppers believing sustainability is important. Foreign factory prices have gone up increasing the prices of consumer goods. In fact, the consumer price index is up 4.2% since last year. Leverage advanced analytics.

eCommerce 41

eCommerce Retail Multi-channel eCommerce Platforms 41

retailnext

OCTOBER 1, 2019

Amazon excels at retaining a top-of-mind position with consumers. One of the ways it does that is by continually making its services available on multiple platforms and channels. However, some of its methods don’t necessarily require the latest, greatest technologies.

Live Chat 52

Live Chat Shipping Operations eCommerce 52

Blue Acorn

MARCH 20, 2017

Consumers switch to desktop because 30% want ease of navigation, 26% want to see images on bigger screens, and 16% want to enter payment information. Experiment with more innovative technology. Consumer Research on the Impact of Declining Auto Ownership on Retail Sales. Expect that to be an important channel in the near future.

Payments 63

Payments Presentation eCommerce Mobile 63

Ecommerce Platforms

SEPTEMBER 26, 2021

Shopify Fulfillment picks, packs, and fulfills all sales completed through your Shopify store and any other channels you sell through. Integrate with other channels and ecommerce partners like Walmart, eBay, Amazon, and Happy Returns.Customers receive tracking numbers and have the ability to return your products directly to ShipBob.

Fulfillment 104

Fulfillment Shipping Costs Merchant Services eCommerce 104

Groove

SEPTEMBER 18, 2023

Today, AI-driven technologies have emerged as powerful allies, complementing and augmenting human ingenuity with their unrivaled computational prowess. intelligently crops and scales product images to optimize them for different marketing channels and platforms. Another standout feature is the Smart Cropping and Scaling tool.

Merchant Services 195

Merchant Services eCommerce Jewelry Social Media 195

ROI Revolution

JULY 25, 2019

Ecommerce + Consumer Packaged Goods. Amazon is emerging as a key player in the consumer packaged goods (CPG) ecommerce market. Still, both personalized and dynamic pricing require a heavy investment in technology, and the return on investment is questionable. The technical capabilities are there, though.

Marketing 68

Marketing Social Media Cryptocurrencies Cryptography 68

ItemMaster

AUGUST 16, 2018

CHICAGO, IL—August 16, 2018— ItemMaster , the product content and data technology leader for the CPG and retail industry, today announced a partnership with L&R Distributors , a national distributor of over 40,000 cosmetic, health & beauty care and general merchandise products. Key factors in L&R’s decision included: Flexibility.

Beauty and Health 20

Beauty and Health eCommerce Presentation Management 20

Payoneer

MAY 22, 2023

Notably, South Korea was at the forefront of 5G technology adoption. As 5G technology becomes more prevalent, it gradually gains traction, offering even greater speed and capabilities. Consumer goods prices are about 22.3% Korean consumers have embraced diversified shopping habits, purchasing from over 30 countries.

Payment Services 26

Payment Services eCommerce Payments Food and Beverages 26