365 Retail

JULY 5, 2022

The Very Group, operator of multicategory digital retailers Very and Littlewoods, has appointed former president and CEO of Walmart Japan Lionel Desclée as group CEO. Current group CEO Henry Birch will step down on 24 September 2022 after four and a half years in the role. The Very Group appoints Lionel Desclée as group CEO.

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Payment Services Payments Operations Omnichannel 121

Retail TouchPoints

AUGUST 19, 2022

Faced with an endless number of brands, product options and channels to shop through, consumers are looking for the perfect combination of “value” and “values.” Retail TouchPoints (RTP): How have shifts in consumer behaviors and expectations impacted the way retailers invest in technology? But has it changed their priorities at all?

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Retail TouchPoints

JANUARY 2, 2024

Ikea Retail (Ingka Group) has seen “game-changing” results since employing artificial intelligence-powered demand sensing technology. AI has been a game-changer for us, making our routine tasks easier with the use smart models,” explained Parag Parekh, Global Chief Digital Office (CDO) for Ikea Retail (Ingka Group) in a statement.

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Improvements Games Technology Article 259

ESW

NOVEMBER 16, 2023

Specialization enables ESW to expand its reach in unlocking global direct-to-consumer ecommerce growth for merchants New York, NY—November 16, 2023—ESW, a global direct-to-consumer (DTC) ecommerce company, today announced it is now a Gold Partner in Adobe’s Technology Partner Program.

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ESW

DECEMBER 4, 2023

ENDS Notes to Editors About ESW: ESW is the leading global and domestic direct-to-consumer (DTC) ecommerce company, empowering the world’s best-loved brands and retailers to expand their DTC channel. ESW is an Asendia Group company, a joint venture between La Poste and Swiss Post.

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Retail TouchPoints

JUNE 13, 2023

This more expansive view of digital transformation has been one of the key lessons learned by Matthieu Houle, CIO of Aldo Group , during his five-plus years working up the IT ranks within the company. Matthieu Houle: The retail landscape is becoming increasingly complex, and Aldo Group is certainly not exempt from this complexity.

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Retail TouchPoints

NOVEMBER 20, 2023

The luxury fashion house is partnering with EON , a company specializing in Digital ID technology, to embed a custom-produced song by Archive, a London-based trip-hop group, into items from the collection. Balenciaga is venturing into wearable tech with a new merchandise series that gives consumers exclusive access to media.

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Retail TouchPoints

APRIL 5, 2024

“We know the LEGO System in Play is enjoyed by neurodivergent fans of all ages and we want to support, inspire and celebrate their creativity,” said Colette Burke, Chief Commercial Officer at Lego Group in a statement. “We

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365 Retail

MARCH 19, 2024

DAC Group has been appointed by multinational retail company Kingfisher PLC to improve online visibility as it seeks to increase ecommerce sales and in-store footfall for its DIY brands in the UK and Ireland, B&Q, Screwfix and Tradepoint.

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SEO PPC Omnichannel Management 68

365 Retail

JUNE 28, 2022

Consumer touchpoints are growing exponentially, making media activation more complicated as shoppers flutter across thousands of channels and apps, making the possible combinations infinite. For the uninitiated, it’s helpful to explore the three different marketing channels and to outline the pros and cons that each can provide. .

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Retail TouchPoints

JANUARY 10, 2023

Meath brings more than 20 years’ experience in technology leadership roles, most recently as Digital CIO and Leader of Data, Digital and Ecommerce at Conair, where she provided strategic direction and tactical execution guidance for global IT operations. Prior to Conair she was the VP of IT at The Camuto Group.

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Workshop Technology Channel Operations 273

Retail TouchPoints

APRIL 16, 2024

Amazon is expanding the reach of its Amazon Live shopping content with the debut of a new interactive shoppable channel on the Prime Video and Freevee streaming TV services. Now, the new Amazon Live FAST channel aims to blend the experience of a shoppable social feed with streaming TV via 24/7 programming.

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Retail TouchPoints

MARCH 24, 2022

Discount and value retailers Schwarz Group (with its Lidl and Kaufland banners), Aldi and Costco also remained in the Top 10 this year, as did international supermarket operators Carrefour and Ahold Delhaize and furniture giant IKEA. Retailers in this channel have been replaced by cash-and-carry concepts in some markets.”.

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Retail TouchPoints

MARCH 14, 2024

The biggest player, with 60% of the $45 billion market, is Amazon, followed by the likes of Walmart and Target, which, combined with a few other large players, are expected to take a combined 25% of the space, according to Boston Consulting Group.

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365 Retail

FEBRUARY 7, 2023

Steven Bartlett, Dragon’s Den investor and founder of Social Chain, is confirmed to headline at the Retail Technology Show , retail’s golden ticket event, taking place on 26 & 27 April 2023 at London’s Olympia, as it launches its trailblazing conference programme. Come visit 365 Retail at the Retail Technology Show on stand 5B11.

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365 Retail

JUNE 13, 2023

Alibaba.com, one of the world’s leading B2B ecommerce marketplaces, announces the launch of its new UK channel partner recruitment drive to enable more SMEs to unlock global export opportunities. Alibaba.com is home to hundreds of thousands of sellers who serve more than 40 million active global buyers.

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Retail TouchPoints

SEPTEMBER 7, 2023

Retailers are tackling pressing issues, from wavering customer loyalty to finding the next channel or platform they need to sell on. Which new geographies and channels should we prioritize for long-term growth? Which new geographies and channels should we prioritize for long-term growth?

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Supplies Arts Customer Loyalty Fulfillment 250

Retail TouchPoints

AUGUST 23, 2023

Phygital retail experiences, in which physical elements and technology coexist, offer opportunities to bring customers closer to your brand. Technology in lighting, music, visual merchandising and other physical elements helps brands create immersive in-store experiences. The Lacek Group is an Ogilvy Experience company.

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Travel Clothing Technology Customer Loyalty 225

Kissmetrics

SEPTEMBER 19, 2017

When it comes to reaching engaged, relevant audiences, which marketing channels truly shine? And why has this technology suddenly re-ignited? GE leverages branded content by using its own sound technology in part of a sci-fi series known as The Message , where cryptographers attempt to decipher an alien message. Social media?

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Channel Marketing Download Social Media 226

Retail TouchPoints

JANUARY 18, 2023

Seeking to advance its Revolutionize Luxury Experiences initiative, Neiman Marcus Group has named executives to fill two new high-level positions: Chief Brand Officer and Chief Retail Officer. He knows our customer and how to create a platform for loyal engagement across channels.”.

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Food and Beverages Retail Channel Technology 287

Retail TouchPoints

JULY 12, 2021

The Flipkart Group — India’s homegrown digital commerce conglomerate that is majority-owned by Walmart — has raised U.S. The Flipkart Group includes ecommerce marketplace Flipkart , digital fashion destination Myantra , Flipkart Wholesale , online travel company Cleartrip and a majority stake in the payments app PhonePe.

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Travel Fashion Small Business Retail Supplies 268

Retail TouchPoints

JUNE 30, 2022

H&M will work with Google Cloud ’s computing services to improve its customer experience and supply chain capabilities, by leveraging data analytics and the technology provider’s secure, sustainable global infrastructure. We admire H&M Group’s commitment to innovation and are excited to move forward in our journey together.”.

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Customer Experience Omnichannel Supplies Events 262

365 Retail

DECEMBER 9, 2022

Registrations for retail’s golden ticket event, the Retail Technology Show , which brings together Europe’s most forward-thinking retailers and leading tech innovators, are now open, as it promises to bring a world of pure imagination, innovation and inspiration to the leading trade show. An unrivalled hotbed of innovation.

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Technology Retail Events Payment Services 71

Retail TouchPoints

SEPTEMBER 22, 2022

Tmall Luxury Pavilion currently features more than 200 luxury brands (up from 150 before the pandemic) from all the major luxury groups — Hermès , Chanel , Richemont , Kering and LVMH — which combined introduce more than 30,000 new products on the platform every month. Today 96% of Chinese consumers shop online-offline, or cross-channel.

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White Paper Customer Multi-channel Fashion 248

Retail TouchPoints

APRIL 20, 2022

Enter Temeka Group , a provider of design, fabrication and installation services that has deep retail expertise — and is venturing further into the cannabis space. Behind the scenes, Temeka Group assists with plans and renderings that are submitted for licenses. Greenthumb’s are putting immersive, tech-driven experiences into action.

Retail 354

Retail Social Media Technology Events 354

Retail TouchPoints

FEBRUARY 14, 2023

UK-based digital retailer Very has partnered with AI-powered product search and discovery platform Constructor to transform its product discovery experience across online and mobile channels. Very always seeks to deliver superior customer experiences,” said Paul Hornby, Digital Customer Experience Director at The Very Group in a statement. “An

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Toys Fashion Customer Experience Channel 224

Retail TouchPoints

OCTOBER 3, 2023

Wine Insider marks the second acquisition for Full Glass following the purchase of the DTC operating assets of wine and lifestyle brand Winc.com from Amass Brands Group. Amoroso previously served as President of DTC at DRINKS. However, DRINKS and Full Glass will continue to work together closely following the acquisition. ” .

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eCommerce Multi-channel Shopify Technology 147

Pivotree Blog

OCTOBER 17, 2022

But certain elements must happen behind the scenes — like product content optimized for each channel and inventory visibility to ensure you don’t promote a product that’s actually out of stock. 5: Make Social Channels a Priority. Marketplaces are also a favorite channel for product search. .

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Channel Customer eCommerce SEO 98

Sailthru

MAY 14, 2019

Back in January, Sailthru was acquired by CM Group , a family of marketing technology companies that includes Campaign Monitor, Delivra, Emma and Liveclicker. We’re thrilled to welcome cross-channel marketing platform Vuture to the family. This diverse set of offerings is part of what drew CM Group to Vuture.

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Payment Services Events Technology Management 74

Retail TouchPoints

OCTOBER 26, 2022

Simon and Shop Premium Outlets (SPO) are partnering with Alibaba Group ’s Tmall Global to launch a series of live shopping events in China. SPO, which is a joint venture between Simon and Rue Gilt Groupe , will provide the backend technology for Tmall Global to access its inventory and product information in real time.

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Events Channel Consumer Operations 239

Retail TouchPoints

NOVEMBER 3, 2023

I am honored to be leading this talented group of over 450,000 green apron partners, including this executive leadership team, to deliver human connection more broadly around the world for the benefit of us all.” said Michael Conway, Group President of International and Channel Development at Starbucks in a statement. “We

Technology 271

Technology Omnichannel Operations Marketing 271

Retail TouchPoints

SEPTEMBER 13, 2023

advertising channels in 2022, according to a study by IAB. There’s no denying the power and appeal of retail media , but RMN ad buyers also indicated a number of growing pains as this nascent channel develops, with lack of measurement standards topping the list. “In Retail media was one of the fastest-growing U.S.

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Retail Definition Channel Marketing 293

Kissmetrics

JANUARY 26, 2021

Once solely a tool for dedicated gamers, it is now a popular base for a diverse range of groups, including influencers and hobbyists. As the founders themselves say, Discord is used by various groups, including study groups, art communities, and hikers. You’ll find this feature in the voice channel. Rule screening.

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Channel Games Download Social Media 316

Retail TouchPoints

APRIL 6, 2023

Emma, one of the world’s largest direct-to-consumer brands, is reaching a record number of customers through both online and offline channels as the company tears through the mattress industry at a blistering pace. It was, however, achievable with MACH (Microservices based, API-first, cloud-native SaaS and headless) technology.

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Technology Management eCommerce eCommerce Platforms 231

Retail TouchPoints

JANUARY 27, 2022

A lot has changed since the Neiman Marcus Group (NMG) was founded back in 1907, but one thing that hasn’t changed is the company’s relentless focus on customer service and style. At last count, according to Kupbens, NMG was already working with more than 30 SaaS providers to “leverage best of breed technology to support our strategies.”

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Recommendation Technology Mobile Customer Experience 298

Retail TouchPoints

DECEMBER 13, 2023

Brands and retailers realize there is no one-size-fits-all strategy for stores — and design teams are rising to the challenge by thinking more creatively and thoughtfully about how they can innovate through new formats, technologies and collaboration methods. Technology is going to be central [to the store experience] — it has to be.

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Sporting Goods Technology Omnichannel Operations 301

Retail TouchPoints

JULY 24, 2023

According to The Small Business Blog , emails are an effective marketing channel because most U.S. Yet despite the proliferation of this channel, the average consumer receives an average of 121 emails with at least 56.6% This channel is tried and true, but retailers must take a creative and personalized approach to stand out.

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Small Business Retail Marketing Retail Social Media 240