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Introducing The Financial Services CRM Landscape, Q2 2023

Forrester eCommerce

Industry CRM is a clear choice in economic downturns for companies that are looking to get sustainable value from their tech investments. At Forrester, we see financial services firms […]

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Financial Service Firms Need To Stop Thinking Like Retailers On Personalization

Forrester eCommerce

Many financial services firms say that they are already delivering on personalization and view improving their personalization capabilities and technology further as a top priority. And most are thinking like retailers when it comes to personalization — […].

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Exploring Retail Revolution: The Correlation Between Technological Advancements In Financial Services And Online Retail Success

RTP blog

By Carter Hunt, Western Union Technological advancements in the financial services industry are evolving through complex tools like AI-powered analytics and voice-activated capabilities, offering added levels of insight and convenience. Customers also are becoming more comfortable with digital financial services.

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How to Improve Digital Privacy and Trust Between Consumers and Companies

Retail TouchPoints

is weighing national data privacy and security regulation to help companies keep up with the patchwork of state laws. Consumers are quickly losing trust, and companies must act swiftly and responsibly to restore it. Companies’ use of consumer data should be helpful instead of harmful or untrustworthy. The tide is turning.

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SAP’s Newly Independent Financial Services Entity Could Bring Lots Of Benefits To The Industry, But Will It?

Forrester eCommerce

Today, SAP announced a strategic shift: Its financial services entity will become a separate firm. German investment company Dediq and SAP will form a separate financial services firm, which will be jointly owned by the two companies.

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Stopping Ecommerce Fraud: How Technology can Help

Retail TouchPoints

Fraud resulting from relationship, product and service scams combined represented 22% of total fraud. Fraudsters especially targeted credit cards, with nearly two-thirds of financial companies reporting an increase in fraud attacks using them, according to the report.

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13 Top Fintech Companies for Ecommerce Businesses

eCommerce CEO

Financial technology, or fintech, is the digital products and services disrupting traditional financing processes across many industries, including ecommerce. What is Financial Technology – Fintech? See how fintech is now part of our daily lives and helping advance online selling.

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