Retail TouchPoints

MAY 22, 2024

But when consumers cannot quickly find the products they’re looking for or easily get answers to their questions, they are more likely to abandon the ecommerce site altogether. Each agent has access to Copilot Panel , which gives them a personal AI to research products, search knowledge articles and find the optimal answer for every customer.

eCommerce 278

eCommerce Payments Payment Services Article 278

Ecommerce Platforms

AUGUST 10, 2021

The free virtual conference will be held from September 14 to 15, 2021, and will offer participants proven expert tips and tactics, strategies, and actionable real-world success stories. Make it Big is the biggest virtual ecommerce conference of its nature that's on-demand and free. How to Attract, Convert and Retain Your Customers.

eCommerce 211

eCommerce Merchant Services BigCommerce Payment Services 211

Retail TouchPoints

NOVEMBER 17, 2021

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? Opening day of the 2021 virtual Retail Innovation Conference , which continues today, Nov. Consumers Want Retailers to Catch Up With Their Omnichannel Shopping Behaviors.

Consumer 325

Consumer Omnichannel Leisure Supplies 325

Retail TouchPoints

APRIL 11, 2024

But while AI is already delivering big changes to retailers’ bottom lines, it hasn’t yet truly transformed the way consumers shop. Retailers come to us to brainstorm and create AI-enabled products and services that won’t just deliver new revenue and reduce costs, but instead will fully transform the customer experience.

Retail 290

Retail Mobile Consumer Operations 290

RetailMinded

FEBRUARY 15, 2023

Denver, CO (February 15, 2023) – The Independent Retailers & Sellers Conference is proud to return to ASD Market Week at their upcoming Las Vegas trade show, which will be held February 26 to March 1, 2023.

Marketing 98

Marketing eCommerce Retail Presentation 98

Retail TouchPoints

MAY 28, 2024

Last week Google announced a sweeping slate of product updates across its search, shopping and marketing interfaces at Google Marketing Live (GML), which followed an equally expansive set of updates from the Google I/O conference for developers the previous week. with more countries to be added soon. “For

Merchant Services 264

Merchant Services Clothing Information Consumer 264

Retail TouchPoints

MAY 16, 2024

However, new research from CI&T , developed in partnership with Retail TouchPoints , reveals that most consumers ( 64% ) believe there is a distinct difference between these two types of programs. Register now to dig deeper into the research and learn how Ipsy is elevating its membership model to address some of these findings.

Subscription 264

Subscription Consumer Supplies Retail 264

Retail TouchPoints

APRIL 19, 2024

But inspiration struck while she was working for a retail-focused hedge fund and realized the lack of safe piercing options for consumers. Schneider started Rowan to create a safe yet joyful space for consumers to get pierced, celebrate life’s big moments and, perhaps most importantly, express themselves.

Retail 263

Retail Consumer Events Marketing 263

Forrester eCommerce

MAY 3, 2019

Among a series of updates unveiled at Facebook’s F8 Developer Conference on Tuesday, Mark Zuckerberg echoed a common refrain: The future is privacy.

Consumer 306

Consumer Social Media Customer 306

Retail TouchPoints

APRIL 22, 2022

Good news: you can satisfy your curiosity on these and dozens of other topics in one place, the 2022 Retail Innovation Conference & Expo , coming up May 10-12 at McCormick Place in Chicago. Register for the Retail Innovation Conference & Expo here.

Workshop 327

Workshop Omnichannel Arts Fulfillment 327

Ecommerce Platforms

AUGUST 15, 2022

Save the date for the “Make it Big” Conference, to connect with thought leaders, ecommerce industry experts, and other merchants interested in growing their online businesses. Read below for all the Make it Big Conference details for 2022, including: What is Make it Big? What can conference participants expect to learn this year?

BigCommerce 104

BigCommerce Workshop eCommerce Platforms Small Business Retail 104

Forrester eCommerce

DECEMBER 5, 2018

The theme was “It’s Consumer First in TV Land,” which I really hoped the conference would pay off. Well, we know that consumer attitudes about advertising are not […]. I’ve just returned from a few days in the sun, having once again participated in Beet.TV’s annual BeetRetreat.

Customer 363

Customer Consumer Omnichannel Marketing 363

Retail TouchPoints

AUGUST 2, 2023

Since 2021, states and the federal government have been pushing to provide consumers with more information about the parties with whom they transact. To help retail businesses and online marketplaces better understand the requirements of these laws, we provide more information regarding their application and compliance requirements.

Information 243

Information Customer Retail Electronics 243

RetailMinded

SEPTEMBER 19, 2022

. – As the retail industry gears up for the 2022 holiday shopping season and looks ahead to another new year, the Kentucky Retail Federation (KRF) will host its inaugural Retail Recharge Conference presented by Yelp in Lexington on Tuesday, October 25, 2022. . Financial Savvy Biz Tips 101: What Every Business Needs to Know.

Small Business Retail 98

Small Business Retail Retail Social Media Presentation 98

Retail TouchPoints

MAY 16, 2022

The key to a consumer’s heart involves much more than offering convenience or an appealing product assortment, according to Retail Innovation Conference and Expo keynote speaker Ken Hughes. To really reach today’s customers, retailers need to create loving relationships with them. Next Steps in Customer Engagement.

Improvements 278

Improvements Customer Retail Consumer 278

Forrester eCommerce

MAY 10, 2023

The relentless focus on new technologies such as generative AI and ChatGPT in the news media, at conferences, and in vendor pitches obscures the bigger picture: Technology plays a supporting, not leading, role in enabling certain consumer experiences or marketing execution.

Technology 322

Technology Consumer Marketing B2C 322

Retail TouchPoints

NOVEMBER 18, 2021

Retailers certainly need to know what consumers want , but perhaps an even more important question is: How do I provide it to my shoppers? Fortunately the 2021 Retail Innovation Conference, which wrapped up Nov. Share granular consumer data with suppliers to create more appealing products.

Consumer 264

Consumer Merchant Services Social Media Technology 264

Retail TouchPoints

FEBRUARY 20, 2024

The result of his work and analysis is the best-selling book, For the Culture: The Power Behind What We Buy, What We Do, and Who We Want to Be , which argues that true cultural engagement is the most powerful vehicle for influencing consumer behavior. Registration is now open for the 2024 Retail Innovation Conference & Expo.

Subscription 262

Subscription Consumer Gifts Books 262

Retail TouchPoints

OCTOBER 17, 2023

Customer reviews are an important part of the shopping experience, and the goal of this coalition is to ensure every review reflects customers’ actual experiences,” said Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon in a statement.

Definition 278

Definition Games Information Operations 278

RTP blog

APRIL 26, 2018

By Glenn Taylor, Senior Editor While the Retail TouchPoints team is gearing up for next week’s 2018 Retail Innovation Conference in New York City, I had the opportunity to attend two user conferences this week in Las Vegas — Magento Imagine and NetSuite SuiteWorld. Although RTP.

B2B 150

B2B B2C Magento eCommerce 150

Retail TouchPoints

MAY 15, 2024

At the company’s annual Explore conference, Expedia partners got an inside scoop on more than 40 new offerings, including its new travel media network , a shoppable storefront for content creators and new AI-powered solutions. Expedia Group has unveiled a series of new products and services designed to make travel planning stress free.

Travel 249

Travel Social Media Books Recommendation 249

Retail TouchPoints

FEBRUARY 27, 2024

However, Boisson is differentiating itself by helping drive and fulfill consumer demand with a robust omnichannel strategy that creates a flywheel effect not just for the business, but for NA collectively. Bodkins will dig deeper into this vision during the Retail Innovation Conference & Expo , taking place June 4-6, 2024, in Chicago.

Food and Beverages 264

Food and Beverages Fulfillment Omnichannel Specialty Retailers 264

365 Retail

JUNE 8, 2023

Accelerating Digital Transformation In recent years, the automotive industry has transformed, and consumers have changed the way they shop for vehicles, no longer following a linear process of researching vehicles before visiting dealerships to finalize their purchases.

Automotive 118

Automotive Customer Experience eCommerce Customer 118

Pivotree Blog

OCTOBER 18, 2023

Fresh from the 2023 MEMA Technology Conference , I feel re-energized and even more passionate about my love for this industry, if that is even possible! With consumers becoming increasingly tech-savvy and younger generations entering the market, the way products are discovered and purchased is evolving rapidly.

eCommerce 69

eCommerce Technology eCommerce Platforms EDI 69

Retail TouchPoints

AUGUST 17, 2022

Raymond has been with Kohl’s since 2017, beginning as SVP, Media and Personalization and promoted to EVP, Customer Engagement, Analytics and Insights in June 2020. Kohl’s will announce its Q2 financial results in a conference call scheduled for Aug. 18, 2022.

Marketing 304

Marketing Omnichannel Consumer Customer 304

Retail TouchPoints

APRIL 19, 2023

According to its website, PAVE Global focuses on “illuminating the diverse range of pathways available to students in the creation of consumer environments,” and offers a range of mentorship opportunities to help these emerging leaders acquire the skills they need to be successful.

Retail 268

Retail Events Technology Presentation 268

Retail TouchPoints

JUNE 3, 2022

Albertsons has introduced consumer-generated ratings and review functionality on 11 of its banners’ sites, including Safeway , Vons , Jewel-Osco and Shaw’s. Customer-generated ratings and reviews empower purchase decisions,” said Jill Pavlovich, SVP of Digital Customer Experience at Albertsons Cos. in a statement.

Customer Experience 304

Customer Experience Technology Customer Consumer 304

Sailthru

MARCH 18, 2019

Shiny Object Syndrome is all too common in marketers, who are always on the lookout for new ways to engage consumers and new places to do so. It’s where most consumers prefer to receive promotional content and the ROI is roughly 4300%, according to the Data & Marketing Association. Here are three reasons why you should attend: 1.

Workshop 106

Workshop Marketing Events Recommendation 106

Retail TouchPoints

MARCH 13, 2024

Consumers, especially younger ones, have moved on to places like Netflix , YouTube and TikTok. Enter Sune , a shopping app founded by Beitler under the Qurate banner that is the company’s answer to the demands of the “Gen Zennial” consumer (as Beitler calls them). He has his own built-in focus group right at home. “

Home Shopping 278

Home Shopping Consumer Toys Social Media 278

Forrester eCommerce

JUNE 6, 2023

As has been the trend in recent years, the Apple World Wide Developer Conference (WWDC 2023) keynote has kept its focus centered on consumers — read about that here.

Mobile 195

Mobile Management Consumer Technology 195

Retail TouchPoints

APRIL 13, 2022

During a session at the 2021 Retail Innovation Conference , titled How AR and Virtual Try-On Are Redefining Retail, Abbruzzese and Matt Maher, Founder of Bollé technology partner M7 Innovations , discussed the eyewear and helmet brand’s journey to successfully leverage AR capabilities to win with its customers through their smartphones or tablets.

Omnichannel 288

Omnichannel Technology Consumer Retail 288

Retail TouchPoints

SEPTEMBER 8, 2020

Olivela , a digitally native, mission-based retail platform, is emphasizing its key differentiators as a way to forge stronger relationships with customers and reach new audiences across channels. Olivela IRL successfully meets consumers’ content cravings. Customers love content,” Alland said.

Consumer 130

Consumer Beauty and Health Social Media eCommerce 130

Retail TouchPoints

SEPTEMBER 8, 2020

Olivela , a digitally native, mission-based retail platform, is emphasizing its key differentiators as a way to forge stronger relationships with customers and reach new audiences across channels. Olivela IRL successfully meets consumers’ content cravings. Customers love content,” Alland said.

Consumer 130

Consumer Beauty and Health Social Media eCommerce 130

Retail TouchPoints

JANUARY 27, 2022

A lot has changed since the Neiman Marcus Group (NMG) was founded back in 1907, but one thing that hasn’t changed is the company’s relentless focus on customer service and style. Hear from more of the top leaders in retail at the Retail Innovation Conference & Expo May 10-12 in Chicago. REGISTER NOW. “

Recommendation 299

Recommendation Technology Mobile Customer Experience 299

Retail TouchPoints

JUNE 8, 2023

The D2 Summit: Retail Edition is a co-located conference at the Retail Innovation Conference & Expo , which is taking place June 13-15, 2023 in Chicago. The key to CX success is seamlessness, and different metaverse platforms and Web3 technologies may ultimately make consumer interactions feel clunky or disjointed.

Technology 287

Technology Customer Loyalty Omnichannel Consumer 287

Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. Practical ways to harness the enthusiasm of values-driven consumers. The ins and outs of livestreaming.

Merchant Services 342

Merchant Services Cryptocurrencies Payments Payment Services 342

Retail TouchPoints

JUNE 7, 2023

Sensory design is now recognized as a powerful sales tool — the senses play a critical role in human perceptions and can create positive experiences that delight and engage customers. Today, it is possible to stimulate all consumer senses online. augmented reality) to fully virtual (e.g. virtual reality). virtual reality).

Technology 279

Technology Retail Customer Experience Presentation 279