Retail TouchPoints

SEPTEMBER 27, 2023

It started with COVID, and it hasn’t stopped — consumer shopping behaviors continue to rapidly shift even as the pandemic moves into the realm of memory. For brands and marketers, it’s hard, nigh impossible, to keep up with how and where consumers are shopping today, but media planning and buying platform Infillion tried.

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Retail TouchPoints

SEPTEMBER 2, 2022

A recent Europe Ecommerce report highlighted that 94% of Chinese, 76% of Europeans and 69% of Americans surveyed said they would boycott carbon negative companies. The acceleration of the digital economy has led to technological innovation in many aspects of retail operations. Based on social media analysis on consumer sentiment.

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Online Retail Shipping Costs Retail Supplies 211

ESW

JUNE 23, 2023

trillion by 2026, making up 27% of all retail sales. And as the number of ecommerce consumers continues to grow, new markets and segments are emerging along with it. But keeping up with consumer behaviour around the world can be overwhelming for even the biggest ecommerce brands.

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Retail TouchPoints

JANUARY 5, 2023

Although there are signs that inflation is easing, higher prices and an uncertain economy continue to impact consumer behavior. Although many customers are “brand loyal,” given the economic environment, stressed consumers nowadays will most often make retailer and product choices with price as the main factor.

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Shipping Costs Merchant Services Channel Consumer 276

Wiser

APRIL 30, 2020

and Canada has significantly affected both brick-and-mortar and online retailers. To find out how much, Wiser Solutions surveyed more than 2,200 consumers in the U.S. Furthermore, 90 percent of the survey respondents noted that COVID-19 has caused them to spend more time at home. Here is what they said. and Canada.

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Food and Beverages Consumer Sporting Goods Consumer Electronics 109

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

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Retail TouchPoints

JANUARY 3, 2024

Online retailers that currently use the Pitney Bowes return service and its platform partners will gain immediate access to the new network, with no additional integration required. “By These new returns locations augment the existing network of 30,000 postal locations where Pitney Bowes currently offers no-label returns.

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Mi9

NOVEMBER 7, 2023

FORT LAUDERDALE, FLORIDA, November 7 , 2023 – Mi9 Retail, a leading provider of end-to-end retail solutions, is proud to announce that a trusted leader in the refurbished electronics market, has been ranked fourth in Newsweek’s prestigious “America’s Best Online Shops 2024” survey (in the electronics category).

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Retail TouchPoints

JUNE 14, 2021

As they do, corporate responsibility is expected to once again take the spotlight, according to panelists on the State of Retail and the Consumer 2021 webinar. In our recent survey, we see that 50% to 60% of consumers are still moderately trusting of independent retailers, online retailers and consumer product brands.

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Retail TouchPoints

JANUARY 3, 2022

The exponential growth happening across the ecommerce landscape translates to major gains for online retail brands. Transmit Security’s own research found that 55% of consumers have left a website because the login process was too complicated.

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Wiser

DECEMBER 20, 2023

Analyzing the holiday retail trends of 2023 can illuminate the path forward for brands and retailers and clarify the steps they need to take to stay competitive. Data can help identify the promotional strategies that resonated with consumers, the products that flew off the virtual shelves, and the ones that didn’t.

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Retail TouchPoints

MAY 21, 2021

consumer now pays for four different video streaming subscriptions. Subscription is a great model because it builds a relationship between the consumer and vendor — or the service provider in some cases. Consumers grow to rely on their subscription service providers. But the pandemic took these trends to a whole new level.

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ESW

JANUARY 8, 2020

When consumers think of a luxury shopping experience, they’ll likely picture a private dressing room, a glass of champagne and their own personal stylist. It’s an image rooted in traditional (and physical) retail. That’s because luxury shopping is moving online. These consumers are HENRYs, or “High Earners, Not Rich Yet.”

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RTP blog

NOVEMBER 25, 2019

By Brian Byer, Blue Fountain Media It’s no question that consumers have embraced online holiday shopping. This year, for the first time, they’re expected to do more shopping online than at the mall and other brick-and-mortar retailers. of those polled indicated sustainability would not be part of their seasonal strategy.

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Kissmetrics

SEPTEMBER 21, 2021

BNPL allows consumers to split large purchases into several monthly payments, interest-free. percent of US consumers choosing the option as of July 2020. In fact, 44 percent of consumers say the use of BNPL is somewhat or very important to determining how much they spend. This can help drive sales, especially for online stores.

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Merchant Services PayPal Payments Payment Services 279

Forrester eCommerce

JULY 18, 2017

"The State of Retail eCommerce in Brazil" series gave us an intereting look at eCommerce in Brazil during a difficult economic situation in the country. What are your insights about Brazilian retailers in this study? Online business leaders are feeling the pain of the recession.

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Retail TouchPoints

MARCH 6, 2023

It is widely regarded as the first formal theory of marketing and, as an idea, it precedes the invention of TV, cinema, the internet and mobile phones — each of which has added to the range of options available to marketers and indeed to consumers today.

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Retail TouchPoints

JUNE 21, 2021

With 75% of ecommerce credibility stemming from design, creative cannot be overlooked for retailers building their brand across the channels where their customers frequent. . The same is true for branding consistency: 74% of consumers are more likely to be loyal to a company with consistent, high-quality branding in creative content.

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Retail TouchPoints

JANUARY 5, 2021

We can all agree that stopping fraud is important, because every dollar of fraud now costs online retailers $3.73 ClearSale commissioned a consumer attitudes survey from Sapio Research in March 2020, among 1,000 online shoppers each in the U.S., How Can no Fraud be Bad News for Merchants? in related costs.

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Merchant Services Shipping Costs eCommerce Gifts 244

Retail TouchPoints

JULY 25, 2022

Consumers can either pay via a check or bank transfer, or have payments deducted from their credit or debit card automatically. Some services will even suspend consumers from accessing their accounts for additional loans until their existing debt is cleared. By giving consumers a new way to pay, you are opening the door for more sales.

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Retail TouchPoints

NOVEMBER 9, 2020

The rapid growth of ecommerce and proliferation of subscription services is changing the retail landscape for good. Deloitte Digital estimates that online retail is growing at more than twice the rate of brick-and-mortar sales. Many retailers have been quick to action in today’s new normal. CPG: A Sector Ripe for Change.

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Retail TouchPoints

JUNE 16, 2022

This year’s annual Amazon Prime Day event will officially take place July 12 and 13, but the online retailer is kicking of some members-only deals and events as early June 21. Consumers are ready, with 88% of American adults surveyed in a RetailMeNot poll saying they plan to shop during Prime Day this year.

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PFS

AUGUST 14, 2019

But are online retailers achieving this for their customers? A new white paper from PFS, titled ‘ Are online retailers delivering for customers? ’, highlights the areas where retailers aren’t meeting customer expectations and what shoppers expect them to be doing more of to improve the online shopping experience.

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ESW

FEBRUARY 1, 2024

And while German shoppers are similar to those in other Western retail markets, there are a few differences that brands should be mindful of when entering the market. To identify and evaluate consumer preferences, ESW conducts an annual, large-scale survey of global ecommerce consumers.

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Retail TouchPoints

SEPTEMBER 17, 2021

The company said its new plan is based on competitive benchmarking and anticipated regulatory changes as well as “extensive consumer insight” showing increasing demand for more choice in sustainable shopping. and Germany. and Germany. department chain Nordstrom to drive global growth of the brands.

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Retail TouchPoints

APRIL 6, 2021

Online retailer Zulily (part of Qurate Retail Group ) has launched a Sustainability Shop in honor of Earth Month featuring a collection of “Earth-friendly” products. The survey, conducted by Engine Insights in February 2021, asked 1,002 parents of children aged 0 to 17 about the environmental issues that were important to them.

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RetailMinded

JULY 17, 2020

However, these consumer shopping behaviors vary from shopper to shopper and even between retail segments. For example, millennials and baby boomers have exhibited far different shopping activities, and the channel preferences for shoppers buying groceries versus consumer electronics also varies. Consumer Electronics.

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Retail TouchPoints

OCTOBER 23, 2020

The “Clicks to Bricks” (C2B) movement is disrupting retail, and it’s here to stay. Several years ago, a handful of direct-to-consumer (DTC) brands expanded into the physical retail space. An Emerging Retail Trend. Today’s consumers are digital experts and gravitate toward online platforms where they can shop 24/7.

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Retail TouchPoints

MAY 30, 2023

In 2022, a National Retail Federation/Prosper Insights and Analytics survey indicated that 56% of consumers had started their BTS shopping by early July, with 81% planning to shop sales the week of July 11. Perhaps more worrisome for retailers, 2022 saw a leveling-off of household spending on education-related purchases.

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Books Electronics Consumer Arts 227

Retail Technology Review

JULY 21, 2020

Macfarlane Packaging, the supplier of protective packaging, launched its fifth annual ‘unboxing’* survey to UK consumers on 13 July. The results are expected to further help online retailers to tailor their packaging to meet the needs of their customers.

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BigCommerce

DECEMBER 19, 2017

Digital commerce continues to be top of mind for online retailers. Consumers shop more and more across a variety of devices and channels. Retailers continually optimize their sales channels to deliver more seamless consumer experiences. According to a recent survey of North American digital enablers (e.g.,

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Merchant Services Presentation Payments Payment Services 337

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Consumers in every age bracket are in fraudsters’ sights. The youngest group of consumers is Generation Z. Federal data indicates that impostor scams and ecommerce fraud topped the list.

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Merchant Services Customer Payment Services Social Media 249

Retail TouchPoints

SEPTEMBER 21, 2021

For decades, retailers have focused on creating immersive experiences, understanding the importance of using multiple senses to attract and engage consumers in physical retail settings. As consumers, our eyes are very discerning.

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Retail TouchPoints

JANUARY 24, 2022

This is especially important for ecommerce businesses, because consumers have thousands of online retailers available at their fingertips. You can’t neglect the importance of what your employees say and do during consumer interactions. Ecommerce employees serve as the bridge between corporations and customers.

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Retail TouchPoints

AUGUST 5, 2022

Traditional retailers with digital commerce operations compete head-to-head with online retailers for demanding customers. Media articles abound about the skyrocketing marketing dollars required to woo new consumers. This level of complexity often signals fraud to traditional detection tools.

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Merchant Services Shipping Costs Payments Payment Services 232

365 Retail

DECEMBER 12, 2023

However, in recent years, they have faced unprecedented challenges, from COVID, the cost-of-living crisis to the rise of online retail. In light of this, Legal & General conducted a survey of 2,015 UK adults to understand how the British public feels about the past, present, and future of the Great British High Street.

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365 Retail

SEPTEMBER 5, 2022

As many as 56% of online shoppers prefer to checkout as a guest when making a purchase with a new online retailer. This report, which surveyed 1023 British online shoppers, dives into the eCommerce industry in the UK to investigate how data privacy fears affect consumer behaviour.

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Online Retail Consumer Technology Information 65