Retail TouchPoints

JUNE 20, 2023

Indeed, Amazon takes search seriously and has an entire subsidiary called A9, referring to the nine letters in the word ‘algorithm,’ focused on building leading ecommerce search technology. ChatGPT needs access to proprietary platform data from retailers in order to make product-level personalized recommendations.

Books 284

Books Recommendation Toys eCommerce 284

Retail TouchPoints

NOVEMBER 27, 2023

During the holiday season, the brand remains true to this core strategy, but the team also listens and engages with consumers to get valuable insights that lead to timely content around holiday gifting moments — moments that are incredibly lucrative for the brand. “I These insights then guide Touchland’s content creation and resharing.

Social Media 240

Social Media Gifts Omnichannel Consumer 240

Retail TouchPoints

AUGUST 18, 2023

Gen Z and their younger counterparts in Gen Alpha are often referred to as “digital natives.” And more importantly, how does this “native” status impact the methods brands use to engage these current and future consumers? But what exactly does that mean? What Defines a ‘Digital Native’?

Mobile 216

Mobile PayPal Consumer Customer Loyalty 216

Kissmetrics

JUNE 21, 2021

From a potential buyer’s perspective, if your existing customers are happy enough with your company to recommend it, that speaks volumes about your business. Ninety-two percent of customers say they’d buy based on the recommendations of their friends and family. How to Target Word-of-Mouth Referred Customers in Paid Ads.

Social Media 285

Social Media Reference Recommendation Books 285

Groove

AUGUST 27, 2020

We often recommend Smile.io Most eCommerce businesses and consumers are familiar with points programs. All business owners love when their existing customers refer friends and family to their store. A tiered VIP program to create a sense of exclusivity. A referral program to reward brand advocates. Referral Program.

Customer Loyalty 370

Customer Loyalty Customer BigCommerce PPC 370

Groove

JANUARY 3, 2020

It only takes a vague amount of consumer behavior knowledge to understand that shoppers critique product images and base their purchase decisions off of these images. As consumers, we’ve all judged products based on the images we’ve seen online before making a purchase decision. Natural light refers to - you guessed it - sunlight.

Reference 351

Reference Jewelry eCommerce Recommendation 351

Retail TouchPoints

JULY 16, 2021

This refers to the uncertainty many consumers feel shopping for fashion items as they try to determine which size is best for them. Depending on the brand, materials and how items are cut, they can either be true to size or require consumers to size up or down. That’s a lot of room for error. Take 1822 Denim as an example.

Technology 264

Technology Apparel Mobile Customer Experience 264

Retail TouchPoints

OCTOBER 2, 2023

Marketers had better figure out a plan fast, because Google has announced that, come January 2024, marketers will no longer be able to track browsing data via third-party cookies on the browser Chrome, by far the world’s most popular consumer browser option, with almost two-thirds of the market share.

Marketing 301

Marketing Information Consumer Reference 301

Retail TouchPoints

JULY 24, 2023

illuminates how brands can more effectively harness the social behavior of what they have dubbed “Gen Next,” the combination of Gen Z and millennials encompassing consumers aged 13 to 34. The partners surveyed 28,500 of this desirable consumer set from across the U.S.,

Social Media 215

Social Media Payments Payment Services Consumer 215

Groove

FEBRUARY 11, 2022

In 2022, with almost every consumer owning a smartphone of some type, you’re guaranteed to fall behind if you have a challenging mobile website experience. When building your mobile site, we recommend implementing various breakpoints for all content pieces. Source: Appleinsider.

Mobile 370

Mobile Web Design eCommerce Recommendation 370

Groove

FEBRUARY 21, 2019

Modern consumers are constantly bombarded with advertisements, promotions and information. In this post, we review factors you should consider when choosing a customer loyalty program platform, as well as recommendations based on our client experience. In this scenario, you can encourage referred customers to join your program.

Customer Loyalty 264

Customer Loyalty Customer Shipping Costs Reference 264

Fabric

MARCH 7, 2024

The post-purchase experience refers to what happens after a customer has made a purchase. According to PwC, businesses that reduce friction for consumers and empower all employees to “make things right”—whether through returns, price adjustments, or other policies—bring higher customer satisfaction, and more forgiveness.

Customer Loyalty 130

Customer Loyalty Customer Merchant Services Shipping Costs 130

Email Audience

JUNE 21, 2023

So, you’ve probably heard the terms “consumer” and “customer” thrown around a lot, right? In this article, we’re going to help clear up any confusion you might have about consumers and customers, and why it’s crucial for businesses to treat them differently. ” Well, not always!

Consumer 59

Consumer Customer Toys Article 59

Retail TouchPoints

OCTOBER 6, 2021

But today’s consumers want what’s commonly referred to as “experiential retail,” where they can go to a store and do more than just buy goods. Drawing Consumers Back Into Stores. In the brick-and-mortar space, fixturing offers a unique chance to work more closely with brands and elevate the retail experience for consumers.

Events 232

Events Retail Technology Consumer 232

Groove

OCTOBER 27, 2020

Consumers lack patience, and they want to know immediately how a brand will benefit them. This refers to the top 600-800 pixels of a page ? We recommend keeping the most important content above the fold. Optimize your design for mobile. Show Your UVP On The Home Page. Keep The Most Important Content Above The Fold.

Improvements 363

Improvements Mobile Web Design Shopping Carts 363

Retail TouchPoints

JULY 1, 2021

Yet despite this upward movement towards acceptance, something still feels off, and we are not referring to the stench of a good Sativa. No, of course not; we still need them in place for various legitimate reasons, i.e., ensuring drug companies do not take advantage or lie to their customers or overstep consumer privacy civil rights.

Customer Loyalty 178

Customer Loyalty Customer X-cart Customer Retention 178

Retail TouchPoints

AUGUST 18, 2022

As younger consumers gain greater spending power, once notoriously inaccessible brands are now expanding from exclusive boutiques into virtual worlds and experiences. 5, 2022, which included physical counterparts — pendants referred to as NFTiffs. In an effort to refresh its image, iconic jeweler Tiffany & Co.

Cryptocurrencies 246

Cryptocurrencies Payments Payment Services Fashion 246

Omnisend

MARCH 22, 2023

There are different types of rewards and recognition programs that businesses can offer their consumers, but the challenge lies in how well the loyalty program objectives are met—such as helping the business grow or raising brand awareness. This can help not only with purchasing behavior, but also with customer retention.

Customer Loyalty 155

Customer Loyalty Customer Customer Retention Recommendation 155

Groove

JULY 2, 2019

We recommend button sizes no smaller than 44 pixels by 44 pixels to accommodate finger tap on mobile devices. If you're interested in learning more, we recommend our related blog about eCommerce checkout best practices. With online scams on the rise, many consumers are still concerned with cyber security issues and identity theft.

Shopping Carts 284

Shopping Carts Payments Live Chat Shipping Costs 284

Groove

JANUARY 28, 2019

We recommend compressing images or using different images for mobile breakpoints to speed up your site and improve mobile experience. In fact, BigCommerce found that 40% of consumers will leave a site completely if it takes longer than 3 seconds to load. As a result, you should consider images sizes when optimizing your breakpoints.

Mobile eCommerce 270

Mobile eCommerce Mobile eCommerce Social Media 270

Groove

FEBRUARY 27, 2019

Guest checkout offers a simple benefit for consumers: it takes less time. Overall, guest checkouts make the process simple for consumers and help them get what they're looking to purchase, faster. Guest checkout primarily introduces challenges for companies more than consumers. Benefits of Guest Checkout. Limited Information.

Customer 253

Customer BigCommerce Information Customer Loyalty 253

lateshipment

FEBRUARY 6, 2024

But when it comes to an e-commerce business where product values and consumer spending differ, there is no actual guarantee on the specific amount or time of the customer’s next spending. In a report by Salesforce, 52% of the consumers said they would switch to a different business if the CX was not personalized.

eCommerce 130

eCommerce Customer Customer Retention Merchant Services 130

Smile.io

JANUARY 5, 2023

Some of our favorite products that we buy often come from being referred to us by friends or family. Implementing a world-class referral rewards program gives your customers the nudge they need to start recommending your store to their friends. By referring a friend to ride with Lyft, they get a discount while you earn $10 in credits.

Reference 70

Reference Social Media Mobile Channel 70

Smile.io

MARCH 17, 2023

Whether it’s asking a friend for a recommendation or using a referral code from your favorite micro-influencer, referrals happen even when we don’t think about it. Some of our favorite products that we buy come from being referred to us by friends or family, but why do we do that? This goes for brand recommendations, too!

Reference 69

Reference Social Media Recommendation Blog 69

Kissmetrics

SEPTEMBER 3, 2021

Marketing technology, or MarTech, as it is more commonly known, refers to software and platforms that help individuals or organizations achieve marketing goals. MarTech tools that allow marketers to dive deep into these data sets are invaluable, as they provide never-before-seen maps of how consumers operate online. What Is MarTech?

Marketing 278

Marketing Leisure Reference Consumer 278

Groove

JUNE 9, 2021

We recommend building various lists to segment subscribers based on their interests and demographics. Another great way to personalize messages for each subscriber is to remind customers when they abandoned their shopping cart and to offer product recommendations based on their past purchase history. Engaging Subscribers.

Marketing 367

Marketing Social Media Customer Loyalty Shopping Carts 367

ecomdash

JANUARY 22, 2019

We took a look at the latest data on consumer habits, spending trends, and shopping behavior to predict what will be the strongest influences on ecommerce in 2019. Consumer Spending is Up. Here are the specific stats: Consumer spending increased 3.5% Let’s start with some good news: Americans are spending more money. in Q3 2018.

Consumer 76

Consumer eCommerce Retail Reference 76

Retail TouchPoints

JULY 12, 2023

In other words, AIOps refers to the broader infrastructure managed by the information and operations (I&O) teams, while AI networking is specific to wired, wireless and WAN networking. Because of this, Gartner recently introduced AI Networking , which is a subset of AIOps defined as more efficient way to manage Day 2 network operations.

Retail 213

Retail Operations Management POS 213

Groove

JANUARY 5, 2022

Here are some platforms we recommend exploring and implementing as part of your eCommerce advertising strategy this year! One simple search term or phrase enables access to a variety of related shoppable products; these ads are referred to as Google Product Ads, Google Shopping Ads or Google Product Listing Ads. Google Product Ads.

Merchant Services 370

Merchant Services PPC Social Media Shipping Costs 370

Optimizely

OCTOBER 29, 2020

Leverage Browsing History for Personalized Recommendations. Here’s a useful statistic: Forty-five percent of consumers are more likely to buy from a site that provides personalized recommendations. This includes a shopper’s email address, which takes us to our next point. Enable Guest Checkout.

Merchant Services 284

Merchant Services eCommerce Shipping Costs Shipping 284

Groove

APRIL 4, 2019

User-generated content (UGC) refers to written or multimedia content related to your brand that's created by someone unofficially affiliated with your business. Best of all, it builds trust with consumers and ultimately translates into business success and scalable growth. What is User Generated Content? Customer Reviews.

eCommerce 250

eCommerce Social Media Consumer Improvements 250

GetElastic

AUGUST 24, 2016

These systems are referred to as the industrial Internet of Things (IoT). While the industrial IoT got an earlier start, the consumer IoT is not far behind and it is going to be big. Manufacturers are Doing it Already Samsung’s new Family Hub refrigerator is one of the early entrants in the consumer IoT. Really big.

Consumer 113

Consumer Multi-channel Channel Point of Sale 113

Kissmetrics

JANUARY 22, 2021

Even consumers are familiar with the power of personalization. Gladly’s 2020 Customer Expectation report found that 84 percent of consumers will spend more with a brand that offers personalized customer service. In the end, personalization isn’t about using someone’s name or including recommended products. Conclusion.

Marketing 363

Marketing Recommendation Other Customer 363

Kissmetrics

DECEMBER 11, 2022

The Recommendation Email. Oftentimes, great customer service from a company is enough to get you to recommend them. Behavioral marketing refers to the response to each lead’s behavior with the kind of engagement that boosts conversion rates, revenues, and customer retention. But what if the brand sweetened the deal?

Marketing 275

Marketing Customer Retention White Paper Download 275

Retail TouchPoints

JANUARY 12, 2024

Source: Statista This forecast highlights the tremendous potential and increasing influence of social media platforms as key drivers of consumer purchasing behavior. It has a strong presence among Gen Z , which typically refers to individuals born between the mid-1990s and early 2010s. of active users aged 10 to 29.

Social Media 268

Social Media Beauty and Health Multichannel eCommerce 268

Kissmetrics

DECEMBER 15, 2020

This tactic has been dubbed behavioral advertising , and while it offers marketers incredible insights into consumer habits, it can be problematic when used improperly. On the consumer side, they are useful for things like online shopping, where your cart information will be stored even if you exit your web browser. Still unsure?

eCommerce 320

eCommerce Information Improvements Reference 320

GetElastic

NOVEMBER 8, 2022

With so many mixed economic signals, as well as consumer shopping patterns and 2022 eCommerce trends falling back in line with pre-COVID norms, how do eCommerce retailers prepare for the future? consumers (75%) have been researching and making purchases in both online and brick-and-mortar stores. Per McKinsey’s research, most U.S.

eCommerce 78

eCommerce Payment Services Retail Omnichannel 78