FastSpring

MAY 19, 2020

While this information allows ecommerce merchants to further customize the consumer buying experience, it does come with quite a bit of responsibility for merchants to ensure the privacy and security of this personal data. How an ecommerce partner can help you navigate the future of data privacy. That’s where our guide can help.

Merchant Services 147

Merchant Services eCommerce Information Consumer 147

365 Retail

JUNE 9, 2023

By collecting and analysing customer data, brands can create personalised experiences that engage consumers across all channels from direct-to-consumer (D2C) to indirect channels. Making privacy a priority Before retailers and CPGs can dive into best practices, they must have a crystal clear understanding of privacy internally.

Retail 86

Retail Customer Data Channel Social Media 86

Retail TouchPoints

JULY 28, 2022

Online shopping has come a long way in providing consumers with a vision of how products might look on them. In a 2019 (read, pre-pandemic) NielsenIQ global survey , 51% of consumers expressed willingness to use AR/VR to assess products. Retailers can license AR software to build their own virtual try-on features.

Retail 231

Retail Customer Data Information Consumer 231

Retail TouchPoints

MARCH 14, 2024

These retailers harness the power of consumer data to create detailed buyer personas, identifying the preferences, behaviors and demographics of target audiences. This knowledge will not only facilitate more effective advertising but will also enable personalized messaging that resonates with individual consumers.

Retail 270

Retail Omnichannel Consumer Channel 270

Retail TouchPoints

APRIL 17, 2024

Within the world of B2B and B2C commerce, where understanding consumer behavior is key, this change has spurred a quest for innovative solutions. It’s pushing businesses to pivot from traditional methods of tracking and understanding user behavior to more ethical and privacy-centric approaches.

Social Media 266

Social Media B2C B2B Customer Data 266

FastSpring

AUGUST 13, 2020

Companies selling software, SaaS, and digital products have had to handle evolving consumer habits, emerging privacy regulations combined with an unprecedented global pandemic and economic uncertainty. Take a look at the infographic below to learn more about these key software ecommerce trends: The increased demand for software.

eCommerce 113

eCommerce Customer Retention Demo B2B 113

Retail TouchPoints

JANUARY 25, 2021

These concerns are fueling consumer expectations for more contactless experiences everywhere they go, including the retail environment. Preference for voice technology is not surprising considering consumers have been interacting with this technology in voice assistants for at least the last 10 years. The industry, valued at $5.2

Technology 149

Technology Consumer Retail Other 149

365 Retail

JUNE 9, 2023

By collecting and analysing customer data, brands can create personalised experiences that engage consumers across all channels from direct-to-consumer (D2C) to indirect channels. Making privacy a priority Before retailers and CPGs can dive into best practices, they must have a crystal clear understanding of privacy internally.

Retail 52

Retail Customer Data Channel Social Media 52

Sailthru

JULY 11, 2019

Nearing the end of the first year of its enforcement though, our focus is being turned to a new privacy legislation: the California Consumer Protection Act. Through this privacy program, we are in the process of assessing CCPA’s requirements and reviewing any gaps in our current standards.

Information 60

Information Blog Consumer Operations 60

FastSpring

JANUARY 5, 2021

To help you find the right billing software for your online business, we’re covering the ten features your billing software needs to have: 1. Keep reading to learn more about these essential billing software features. Good billing and invoice software will simplify your life by automatically doing all this math for you.

Payment Services 95

Payment Services Payments Subscription Document 95

Ecommerce Platforms

APRIL 7, 2022

Consumers aren’t happy. 75% of internet users in the US are more concerned with their online privacy than they’ve ever been. As a business owner, you need to find the balance between gathering data to support your business, complying with the law, aligning with your moral values, and respecting your customers’ privacy.

Payment Services 211

Payment Services Small Business Retail Recommendation Customer 211

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. Sustainable and Ethical Practices: As environmental awareness continues to grow, consumers are placing increased importance on sustainability and ethical practices.

Payment Services 99

Payment Services Retail Supplies Omnichannel 99

Retail TouchPoints

MARCH 29, 2021

Ecommerce first promised consumers convenience, but in the last decade it has also brought increasing value to market by combining its transactional data with shopper journey data — offering manufacturers near-real-time metrics on campaign performance. Do I have a strategy that will stay compliant with the changing privacy laws like the CCPA?

eCommerce 296

eCommerce Payments Retail POS 296

Retail TouchPoints

DECEMBER 18, 2023

Data Quality is Critical Successfully selling products online requires that companies produce, consume and make sense of a massive amount of data. And they have to do it quickly and accurately to meet consumers’ expectations. Here are some key insights that can be applied to any industry building with AI.

Recommendation 246

Recommendation eCommerce Jewelry Document 246

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. How FastSpring Simplifies Selling Around the World Automated Localized Checkout Consumers often prefer to pay in their local currency or using payment methods that are popular in their region.

Marketing 78

Marketing Payment Services Merchant Services Payments 78

Retail TouchPoints

JUNE 22, 2020

With the California attorney general on track to enforce the California Consumer Privacy Act (CCPA) in July 2020, retailers will continue to face challenges in meeting CCPA compliance. According to the recent PwC Consumer Intelligence Series survey of more than 5,000 consumers, 83% want more control over their data.

eCommerce 165

eCommerce Retail Technology Customer Data 165

Retail TouchPoints

JANUARY 6, 2022

We’re well past the point of personalized consumer experiences simply being “nice to have.” Consumers don’t just want personalized experiences — they expect them. In fact, most brands aren’t able to produce highly personalized consumer experiences at scale. Stage 2: Optimize the consumer journey with simple personalization.

Consumer 287

Consumer Magazine Information Channel 287

Retail TouchPoints

MARCH 22, 2021

The company’s software also tracks store performance to help these locations, which often have little backroom space, to efficiently manage inventory and ordering. Currently, human intervention is only needed for checking and refilling shelves, and even that process is largely guided by the software. “We

Payment Services 300

Payment Services Operations Technology Information 300

Kissmetrics

SEPTEMBER 3, 2021

Marketing technology, or MarTech, as it is more commonly known, refers to software and platforms that help individuals or organizations achieve marketing goals. MarTech tools that allow marketers to dive deep into these data sets are invaluable, as they provide never-before-seen maps of how consumers operate online. What Is MarTech?

Marketing 278

Marketing Leisure Reference Consumer 278

Kissmetrics

NOVEMBER 3, 2021

The good news is data labeling is scalable when you work with the right data labeling software. Data labeling is the process of analyzing raw data and labeling it to provide context to machine learning software, algorithms, and end-users. The task is usually completed by a combination of software, processes, and people.

Marketing 266

Marketing eCommerce Social Media Automotive 266

Retail TouchPoints

MAY 16, 2023

If well built, they provide advertisers with a channel to engage with consumers for both near-term return on ad spend (a.k.a. Both of these models are done in a way that protects consumer data and privacy. To frame this, let’s level-set on what retail and commerce media properties are delivering. but all commerce marketplaces.

Retail 263

Retail Consumer Electronics Definition Merchant Services 263

Retail TouchPoints

JUNE 22, 2023

Our software allowed for absolute privacy — no facial recognition, nothing invasive — but it also allowed us to observe the decisions shoppers were making IRL, as the kids say, in real life. During her time there, she studied gaps in consumer understanding and in static research such as surveys and market research.

Magazine 250

Magazine Clothing Games Consumer 250

Retail TouchPoints

JUNE 3, 2021

Retargeting consumers via ads has been at the front lines of retail marketing for a while now. However, privacy issues have forced tech giants Apple and Google to make major changes that prevent surreptitious tracking of users. Apple’s new App Tracking Transparency framework, which is being released in iOS 14.5

Marketing 174

Marketing White Paper Social Media Mobile 174

Retail TouchPoints

FEBRUARY 16, 2023

Instead of the typical time-consuming payment process in stores, facial recognition technology can identify the customer and automatically charge their account for a fast, secure self-service checkout experience. Concern has been expressed about potential privacy violations through undue tracking of individuals.

Payment Services 219

Payment Services Banking Customer Experience Technology 219

Retail TouchPoints

MAY 24, 2021

The COVID-19 pandemic conditions not only provided consumers access to products they couldn’t buy at locked-down physical retailers — online shopping also enabled them a safer way to procure both essential and non-essential items. This all happens while preserving visitor privacy, which is critical for legal purposes.

Retail 156

Retail Customer Experience Presentation Improvements 156

FastSpring

JANUARY 22, 2024

Warn consumers using a “scare screen” if they click a link pointing them to an alternate payment system, stating that Apple is not responsible for those purchases regarding privacy or security.

Merchant Services 88

Merchant Services Payment Services Games Document 88

Retail TouchPoints

SEPTEMBER 8, 2021

De Datta calls this “seeker-centricity” — creating digital experiences centered on what consumers are seeking, not what a company is selling. The Amazon playbook is to make it super easy for somebody to find anything, but it’s going to be the consumer’s problem to figure out what they need in the first place.

eCommerce 172

eCommerce Customer Books Payment Services 172

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Ecommerce Platforms

JANUARY 26, 2023

Many entrepreneurs are weighed down by time-consuming tasks that take them away from what they need to do to expand their brands. Here, we’ll walk you through what to consider when investing in this kind of software. This uses a mix of on-premise CRM software, hardware, and cloud services. But, first: What’s a CRM?

Live Chat 104

Live Chat Social Media Management Mobile 104

Sailthru

SEPTEMBER 25, 2018

While privacy advocates are concerned about users providing so much information to commercial entities (like Google), this article looks at the different ways tech businesses transform billions of data points into something extremely useful—perhaps revolutionary. We’re talking about predictive data analytics. Google Play Music.

Consumer 108

Consumer Recommendation Article Demo 108

365 Retail

SEPTEMBER 5, 2022

The result comes from the latest report carried out by business software advisory company, Capterra UK. This report, which surveyed 1023 British online shoppers, dives into the eCommerce industry in the UK to investigate how data privacy fears affect consumer behaviour. Customers believe guest checkout can help build trust.

Online Retail 63

Online Retail Consumer Technology Information 63

365 Retail

APRIL 20, 2024

A New Approach to Customer Relationships for Brick-and-Mortar Customer retention is fundamental to profitability, demanding deep, meaningful relationships with consumers. Compliant with GDPR guidelines, refive ensures that all customer data is collected with full consent and maintained with utmost privacy.

Technology 58

Technology Retail Customer Retention Customer Data 58

365 Retail

FEBRUARY 1, 2022

From this week, customers in Asda’s Pudsey and Stevenage stores can use privacy preserving age estimation technology when purchasing alcohol, which works via a camera in the self-checkout screen to accurately estimate a customer’s age. View this post on Instagram. A post shared by Retail Front End – Asda (@asda.retail.front.end).

Payment Services 91

Payment Services Technology Document Mobile 91

365 Retail

MAY 7, 2021

2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. Data Privacy : Various studies suggest that consumers are accepting of emails and messages that provide them offer and discounts, provided they have consented to it.

eCommerce 96

eCommerce Payment Services Merchant Services eCommerce Platforms 96

FastSpring

MAY 14, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. Did you recently install new software or update your settings? Need FastSpring support? Visit our Support page. Classic or Contextual).

Document 78

Document Payment Services Customer B2B 78

Forrester eCommerce

JUNE 11, 2020

In a letter to Congress this week, IBM’s CEO announced that it will sunset its general-purpose facial recognition and analysis software products.

Technology 389

Technology Customer Experience Consumer Customer 389