Retail TouchPoints

MARCH 16, 2023

According to Hofstede Insights, Brazil’s national culture tends toward collectivism (loyalty to a group, such as extended family) and indulgence (prioritizing leisure time). Taobao’s convenient peer-to-peer instant messaging support gave it a competitive edge because the company’s customer experience was better suited to the target market.

Consumer 277

Consumer Leisure Technology Travel 277

Retail TouchPoints

JULY 28, 2023

For example, a shopper may visit a grocery store to get core staples and still visit the farmers market every week to get high-quality produce that also supports local farms. Leisure travel, luxury products and eating out were among the discretionary categories that saw the biggest bump year over year.

Consumer 214

Consumer Leisure Multi-channel Retail 214

Retail TouchPoints

DECEMBER 2, 2020

Traditionally, sport/leisure apparel and footwear brand FILA relied primarily on retailers to get its products on the bodies and feet of consumers. To make up for the loss of in-person sales — and to reap the benefits of a planned marketing tie-in with the estate of the Notorious B.I.G.

Apparel 179

Apparel Customer Experience B2B Leisure 179

365 Retail

OCTOBER 20, 2023

It’s not only retail-centric; representatives from the hospitality and leisure industries will also find tremendous value. Think of this as a two-day intensive course on enhancing physical spaces to attract and retain customers, a must-attend event for businesses involved in crafting consumer experiences in any physical space.

Leisure 52

Leisure Seminar Events Retail 52

365 Retail

NOVEMBER 15, 2023

It also features a refreshed Beauty department and a Foodhall that echoes a fresh-market ambience. Lakeside Shopping Centre is a prominent retail and leisure destination spanning 1.6 The location of this new store in Lakeside, Essex, is strategic. million square feet and attracting millions of visitors annually.

Leisure 98

Leisure Clothing Events Beauty and Health 98

Wiser

SEPTEMBER 18, 2023

This transition, coupled with the ongoing impact of the global pandemic, has necessitated a re-evaluation of strategies and approaches for businesses seeking to thrive in this evolving market. Parents and students alike can browse and compare a vast array of products at their leisure from the comfort of their homes.

Electronics 148

Electronics Retail Shipping Costs Leisure 148

Retail TouchPoints

MARCH 8, 2022

This allowed us to bring some first-to-market products into the experience and then create content around those items,” said Grant. The entire experience, which spans two levels and nine rooms, features more than 650 products. The entire experience, which spans two levels and nine rooms, features more than 650 products.

Social Media 295

Social Media Leisure Consumer Toys 295

365 Retail

OCTOBER 11, 2022

Unsurprisingly, six in 10 (60%) respondents say a convenient shopping experience remains a high priority when spending with a retailer. But with two thirds (65%) valuing businesses that accommodate last-minute purchases and quick delivery, retailers need to keep a positive customer experience front of mind to stay ahead of competitors. .

Leisure 98

Leisure Merchant Services Customer Experience Consumer 98

Omnisend

JUNE 15, 2021

Customer lifecycle marketing is frequently hailed as the way to find success when targeting customers. Not only does it boost marketing efforts for merchants, but it also makes that marketing much more relevant for customers. . By doing so, merchants can reach out to customers with much more precision.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

Retail TouchPoints

JULY 21, 2021

In today’s tech-driven world, retail leaders are focused on using online media and marketing to drive customer engagement. To stand out and scale in an increasingly competitive environment, marketing and CX leaders believe that having a comprehensive digital strategy is key.

Arts 236

Arts Toys Leisure Workshop 236

Retail TouchPoints

AUGUST 17, 2020

In today’s rapidly changing world driven by technology innovation and customer behaviour change, the competition is tougher, margins are tighter and every penny counts. It’s essential if you’re going to deliver a consistently good customer experience and is the springboard to exploit opportunities.

Retail 183

Retail Operations Travel Leisure 183

Retail TouchPoints

APRIL 17, 2024

If they choose the first path, we recommend turning their stores into stripped-down warehouses of commodity products and cutting their staff and marketing costs to the bone to compete with online entities. Both options offer a path to success, but each requires a different business model.

Consumer 130

Consumer Leisure Customer Books 130

Retail TouchPoints

NOVEMBER 17, 2021

consumers rarely or never go shopping as a leisure activity; A Shopify survey of North American consumers revealed that 40% used a curbside pickup service during COVID, and nearly as many — 38% — plan to continue using these services even after the pandemic passes. Hoyler noted that: 94% of U.S.

Consumer 300

Consumer Omnichannel Leisure Supplies 300

RTP blog

JANUARY 4, 2019

The same report found that 59% of consumers feel companies have lost touch with the human element of customer experience. The problem is that High Street stores clearly aren’t getting this right at the moment.

Leisure 150

Leisure Technology Mobile Information 150

365 Retail

JULY 26, 2023

Store Associates : whether customers are picking out a gift, looking for the latest set, or bringing a LEGO fan in for a special treat, the LEGO team can help find the perfect set for everyone. Creating unique customer experiences is increasingly important – and this interactive, fully-immersive store speaks directly to that.

Leisure 52

Leisure Gifts Events Accessories 52

RTP blog

APRIL 12, 2019

As co-founder and co-CEO Dave Gilboa told the Vancouver Sun : “We’ve always thought that shopping for eyewear should feel a little like browsing at a library — leisurely, filled with pleasant surprises, and better with friends alongside.” It’s about getting to know your customer and offering them a deeply personalized service.

Retail 150

Retail Leisure Technology Recommendation 150

RTP blog

JUNE 16, 2017

By leveraging actionable insights to reach customers in precise moments of their pre-store, in-store and post-store journey, retailers take the reins of customer experience and engagement to draw customers to the store and keep them coming back — the ultimate apocalypse survival skill.

Retail 150

Retail Leisure eCommerce Arts 150

Optimizely

NOVEMBER 29, 2018

Whether you’re welcoming an influx of new customers from Black Friday and Cyber Monday or planning for growth next quarter, it’s always a good time to assess how new customers fit into your ecommerce brand’s overall marketing goals. Does your message stand out in a noisy ecommerce market? Pre-purchase engagements.

eCommerce 252

eCommerce Customer Social Media Customer Loyalty 252

365 Retail

AUGUST 16, 2021

Ian Watson, CEO of Hotter Shoes , said: “There’s been an ongoing shift in footwear trends and corresponding sales during recent years which have been amplified by the pandemic as outdoor leisure and staycations surged and office working, which typically fuels the formal wear market, declined.

Outdoor 65

Outdoor Leisure Fashion Technology 65

lateshipment

FEBRUARY 12, 2024

Not just post-purchase or even e-commerce, but most blogs that you sit down to read, either in your leisure time or on the go — tell you two things. Additionally, you can consider offering free shipping and return shipping as a marketing tool to attract customers and boost conversion rates.

eCommerce 130

eCommerce Shipping Costs Merchant Services Shipping 130

Ecommerce Platforms

MAY 30, 2023

With so many fulfillment options on the market, how can businesses decide which offers the best overall service? Their unique selling point is combining fulfillment marketing with their order fulfillment services, which works wonders for businesses looking to build brand awareness. From there, Shipmonk can handle things for you.

Fulfillment 104

Fulfillment Shipping Costs Merchant Services Order Fulfillment 104

Omnisend

MAY 5, 2021

BOPIS works particularly well within an omnichannel strategy , so after choosing the right ecommerce platform to host your store, you can look into a marketing platform that offers advanced omnichannel capabilities. Omnichannel marketing puts customer data front and center to provide an immersive, seamless customer experience.

Shipping Costs 148

Shipping Costs Shipping Omnichannel Fulfillment 148

Retail TouchPoints

JUNE 24, 2021

This indicates an enduring demand for physical stores, but the reshuffling of brand loyalty can be concerning to established brands — and conversely, a boon for entrepreneurs who have a renewed opportunity to obtain market share.

Retail 151

Retail Social Media Leisure Multichannel 151

iVend

AUGUST 27, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Provide seamless customer experiences anywhere with a digital solution.

Omnichannel 105

Omnichannel Leisure Technology Channel 105

RTP blog

APRIL 4, 2018

I do have one caveat, however: there’s only so far you can go in monetizing consumers’ interactions — particularly when you’re intruding on other experiences. When I travel, for leisure or business, my hotel room is the last place where I want to be “sold” something (except perhaps from the minibar. Mmmm, Toblerone and macadamia nuts.)

Events 150

Events Technology Food and Beverages Retail 150

365 Retail

NOVEMBER 30, 2021

We are consistently evolving to address changing consumer shopping habits and have therefore invested in enhanced services and facilities, including digital shopping capabilities, sustainability initiatives and elevated leisure offerings.”. One year of Designer Outlet Málaga. In the first 12 months the centre welcomed nearly 3.5M

Leisure 65

Leisure Books Arts Multi-channel 65

365 Retail

JUNE 29, 2023

Customers can now shop the brand’s innovative apparel and accessories for yoga, running, training, and most other sports activities on Zalando’s Fashion Store in several markets. Today, global athletic apparel brand lululemon launches on Zalando, a leading European online platform for fashion and lifestyle.

Apparel 73

Apparel Fashion Accessories Clothing 73

BigCommerce

APRIL 3, 2018

We’re on a mission to provide businesses like yours marketing and sales tips, tricks and industry leading knowledge to build the next house-hold name brand. While not a mobile-first approach, it’s definitely a step closer to giving mobile visitors the custom experience they need. Let’s dive in. Don’t miss a post.

Mobile 419

Mobile SEO Mobile eCommerce eCommerce 419

Retail TouchPoints

APRIL 5, 2024

If an iGaming company doesn’t respond to a gamer’s quirks, likes or dislikes in a matter of moments, that “customer” will move to an iGaming company that does respond. There is no leisurely browsing as in retail. In retail, like in iGaming, marketers have only seconds to influence the prospective customer.

Retail 295

Retail Games Leisure Multi-channel 295

iVend

SEPTEMBER 10, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Provide seamless customer experiences anywhere with a digital solution.

Omnichannel 58

Omnichannel Leisure Technology Channel 58

Retail TouchPoints

DECEMBER 22, 2023

Bridging Physical and Digital Retail Experiences with the Power of QR Codes In order to win over consumers in an increasingly competitive landscape, retailers are turning to technology like QR codes to help bridge in-store experiences with the digital world. Tara Robertson is the Chief Marketing Officer at Bitly.

Retail 281

Retail Leisure Consumer Information 281

365 Retail

MAY 30, 2023

This will allow Frasers Group to restructure its data to make it more accessible and scalable, unlocking additional value for customers. SADA recently announced it had activated its presence in the UK market in early March.

Retail 69

Retail Games Technology Fulfillment 69

Retail TouchPoints

DECEMBER 29, 2023

The consistent appeal of sneakers and sportswear has grown in recent times with customers, particularly from the Gen Z demographic , continuing to favor them as everyday items for leisure and now work. Yet stock is nothing without the right infrastructure in place.

Apparel 233

Apparel eCommerce Fulfillment Order Fulfillment 233

iVend

AUGUST 27, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Provide seamless customer experiences anywhere with a digital solution.

Omnichannel 52

Omnichannel Leisure Technology Channel 52

Retail TouchPoints

OCTOBER 21, 2020

Athleisure: Brands offering workout and leisure apparel have seen a surge in sales as many households continue to work and learn from home. So if both of those things turn out to happen, then the pandemic could actually increase the longer-term market share opportunity for off-price.”. The retailer plans to open 11 new U.S.

Sporting Goods 164

Sporting Goods Retail Omnichannel Consumer 164

Smile.io

JANUARY 26, 2023

This makes it easy for customers to decide to purchase their products as a way of strengthening their connection with the fitness community. Gymshark’s strong value-add marketing strategy is also evident through its team of athletes and influencers. Unsurprisingly, the brand community surrounding Itzy Ritzy is no different.

Beauty and Health 103

Beauty and Health Events Clothing Customer 103

365 Retail

MARCH 17, 2023

These shoppers are more likely than ever to do this with friends and combine shopping with other leisure pursuits. These are some of the findings of a new research report commissioned by creative customer experience marketing agency Gekko and carried out by YouGov.

Banking 95

Banking Home Furnishings Leisure Retail 95