Retail TouchPoints

JUNE 13, 2024

However, it is the depth of programming planned that validates HOKA’s commitment to its core demographic of outdoor enthusiasts — from novices to specialists. As in any community-driven store, the goal is to build relationships and foster loyalty.

Demo 202

Demo Sporting Goods Workshop Technology 202

Retail TouchPoints

AUGUST 15, 2022

Customer acquisition costs online have reached unprecedented levels, which means marketing leaders are trying to diversify their toolkits. Considering the headlines surrounding the “Great Resignation,” it should come as no surprise that employee turnover is impacting customer experiences and overall loyalty efforts.

Customer Loyalty 219

Customer Loyalty Customer Retail Shipping Costs 219

Retail TouchPoints

MARCH 17, 2022

134% more likely to anticipate making a garden or outdoor purchase. In terms of social media, these consumers are scrolling through Pinterest more than others, so it might make sense to work with influencers to create sponsored content while also placing paid ads. 65% more likely to pick up their order in-store.

Improvements 295

Improvements Home Furnishings Shipping Costs Customer 295

Kissmetrics

AUGUST 13, 2020

Digital marketing covers everything from SEO and content marketing to email campaigns, social media strategy, and video marketing too. They’ve designed high-end customer experiences for companies like Red Bull, Microsoft, IBM, and Hilton but they also work with smaller boutique brands as well.

Marketing 361

Marketing Social Media SEO Workshop 361

Sailthru

JUNE 26, 2018

To thrive in the age of Amazon, sporting goods and outdoor brands brands must recognize that they have an edge. outdoor and sporting goods market is a big one, worth $120 billion. Sporting and outdoor brands can stay ahead. Contextualize Your Customers Like RevZilla. Amazon accounts for less than 5% of those sales.

Outdoor 68

Outdoor Sporting Goods Shipping Costs Seminar 68

Retail TouchPoints

JULY 11, 2023

As the retail industry introduces modern shopping experiences underpinned with new technologies like AI, retailers can take a page from the NFL’s playbook and adapt those learnings to their unique environments. Data analytics is a powerful tool retailers can use to deliver better shopping experiences.

Payments 197

Payments Payment Services Retail Social Media 197

Optimizely

DECEMBER 12, 2017

It’s not just for outdoors enthusiasts and fitness gurus: it’s for a mechanic during his work day, a chef who needs a ring that can stand up to the dirtiest kitchens, a firefighter who can’t wear metal on the job. How do you create a more personalized and custom experience for your buyers?

eCommerce 300

eCommerce Outdoor B2C Social Media 300

Retail TouchPoints

MAY 12, 2021

More than 800 customers completed the survey, which was designed to gauge confidence and overall satisfaction in the grocery shopping experience thus far during the pandemic — 97% of those surveyed had visited one of T&C’s stores within the previous month. What We Learned. Communication was increased across all channels.

Social Media 236

Social Media Improvements Information Outdoor 236

Retail TouchPoints

NOVEMBER 11, 2022

The participants in Path Ahead Ventures have launched a wide variety of outdoors-focused products, from apparel to experiences, and so it makes sense that each company has its own needs. OYA’s efforts extend to social media, where Gilbert is working to normalize discussion of feminine hygiene issues.

Apparel 218

Apparel Marketing Retail Outdoor 218

Retail TouchPoints

APRIL 6, 2022

Retailers today are searching for the perfect blend of brick-and-mortar retail and ecommerce synergies, yet this formula is different for every brand, location and customer. These traditional retail anchors are being replaced in order to enhance and personalize the shopping experiences.

eCommerce 298

eCommerce Arts Department Stores Shipping Costs 298

Optimizely

JUNE 10, 2020

Sending your customers a thank you note for shopping or replying to a social media post thanking your customers goes a long way. It makes customers feel appreciated and gives them another reason to consider your brand for another purchase in the future. A brand that does this particularly well is Outdoor Voices.

Customer Loyalty 195

Customer Loyalty eCommerce X-cart Outdoor 195

MakeWebBetter

JULY 30, 2020

Cities are under lockdown, social distancing is followed, many businesses are shut, outdoor gatherings are prohibited. The first rule of the eCommerce business is to adapt to the current happenings of the industry. The world has already declared COVID as a global pandemic.

eCommerce 183

eCommerce Outdoor Shipping Costs Drop Ship 183

Retail TouchPoints

JUNE 24, 2021

Outlet centers, which historically tend to be outdoors (great for COVID-19), can build on the concept by mapping out events and other activities that make them even more of a destination than before. These interactive brand experiences from the home can also be used as a draw to get customers into stores.

Retail 152

Retail Social Media Leisure Multichannel 152

GetElastic

JANUARY 7, 2020

The True Value Company is one of the world’s leading hardline wholesalers with a globally recognized brand providing its customers in over 60 countries an expansive product set with market-customized assortments at highly competitive prices, superior product availability, innovative marketing programs and a la carte value-added services.

Improvements 158

Improvements Social Media Hobbies Outdoor 158

Smile.io

JULY 25, 2023

Effective omnichannel loyalty strategies With today’s interconnected ecosystem, it’s important to deliver a seamless, united customer experience across channels. The outdoors brand, Solo Stove , was made popular by its portable stainless steel wood-burning stoves and fire pits designed for any adventure.

eCommerce 61

eCommerce Jewelry Omnichannel Social Media 61

Optimizely

DECEMBER 12, 2017

It’s not just for outdoors enthusiasts and fitness gurus: it’s for a mechanic during his work day, a chef who needs a ring that can stand up to the dirtiest kitchens, a firefighter who can’t wear metal on the job. How do you create a more personalized and custom experience for your buyers?

eCommerce 150

eCommerce Outdoor B2C Social Media 150

Retail TouchPoints

MAY 8, 2023

Generative AI can help with content creation that can be augmented with real-time personalization information, so that the retailer can help explain the product in a way that better fits what the customer is looking for. For example, say the customer’s use case is “I want to go camping.”

Channel 249

Channel Merchant Services Payment Services Recommendation 249

Korona

NOVEMBER 10, 2022

By considering your customers’ needs, you build their trust and make the experience as pleasant as possible. Personalize your customer experience. Customers expect companies to understand their unique tastes and preferences and to engage them as individuals rather than as customer types or segments.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Optimizely

SEPTEMBER 18, 2018

They eagerly wait for your newest launch; they follow you on all your social media channels; they like your posts; and they enter your giveaways. These are the loyal customers your brand relies on. These are the people who love your brand and your products so much they can’t wait to tell their friends.

B2C 261

B2C Fashion Magazine Jewelry 261

OrderDynamics

MAY 29, 2018

It has to resonate on your app, on your social media presence, and definitely in your physical stores. Even if they aren’t outdoors enthusiasts. The physical experience is an adventure. Even the non-outdoor adventurists end up buying something! Omni-channel brand intimacy has many points of experience.

Channel 50

Channel Social Media eCommerce Outdoor 50

365 Retail

MAY 30, 2024

Sculptures, being tangible and visually attractive, can create a unique ambiance that elevates customer experience. The right artwork can subtly steer emotions and decisions, enhancing the overall customer experience. Durability and longevity are key considerations, especially for outdoor installations.

Arts 52

Arts Customer Customer Experience Leisure 52

Smile.io

MARCH 5, 2020

Utilize your social channels. Any sale you’re having should be promoted on all your social media channels. Social media is where the majority of your customers live, so it’s the best medium to update them on your brand and products. Focus on the customer experience rather than the point of sale.

Customer Retention 46

Customer Retention eCommerce Social Media Apparel 46

Smile.io

FEBRUARY 1, 2023

Beyond that, they’ve created a virtual happy place for their customers through a blog, social media communities, their Brown Sugar Mini Magazine, curated playlists, and entertaining quizzes. They even have a custom app to allow their customers to access all of their spiritual needs at their fingertips.

Food and Beverages 129

Food and Beverages Beauty and Health Gifts Accessories 129

Omnisend

DECEMBER 15, 2023

Product advertising is a marketing strategy that attempts to create product demand through promotions across channels, such as email, SMS, television, print, ads, radio, and social media. Digital channels like emails, SMS, SEO, and social media have made this much-needed perspective shift possible.

Outdoor 145

Outdoor Social Media X-cart Channel 145

eCommerceFuel

OCTOBER 1, 2020

Being a retailer of outdoor gear, the rewards include travel opportunities like adventure trips, group hikes, and even mountain climbing experiences. The Net Promoter Score shows how likely a customer is to recommend your business to others. Conduct a survey of your customers, divided them into three categories.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

Optimizely

JUNE 14, 2018

If you have data spread out across your ecommerce platform, marketing automation system, and social media marketing platforms, it will be difficult to create a seamless experience across all channels. The language used across both its website and social media accounts is always consistent and has a clear style.

Marketing 249

Marketing B2C Clothing Outdoor 249

BigCommerce

NOVEMBER 28, 2017

Automotive retailers saw the highest average order value ($235.10) , followed by retailers within the Sports & Outdoors ($143.50) and Home & Garden ($103.60) categories. Influencer Marketing & Social Media Engagement. Sports & Outdoors. Sports & Outdoors Cyber Week 2017 YoY GMV. Desktop: 57%.

BigCommerce 415

BigCommerce Merchant Services Food and Beverages Small Business Retail 415

MagentoBrain

MAY 9, 2023

These themes can be modified using a WYSIWYG editor, allowing store owners to easily customize the look and feel of their online store without the need for technical expertise. It also offers integration with a range of payment gateways and social media platforms, as well as the ability to create custom integrations using its API.

eCommerce Platforms 52

eCommerce Platforms eCommerce Magento Payment Services 52

Retail TouchPoints

JANUARY 13, 2021

If you want to incorporate discovery shopping into your ecommerce experience, you have to embrace the idea that browsing is almost as important as checking out. It’s no surprise that’s a challenge for an industry that has an efficient customer funnel down to a science. In many ways, retailers need to think like social media companies.

Customer 210

Customer Social Media Mobile eCommerce 210

Omnisend

MARCH 16, 2023

If you’re wondering why you need to put in the extra work to gather customer data when you can send common promotional emails, let’s look over the benefits of dynamic emails to put things into perspective: 1. But this is not restricted to how quickly you respond to their queries on live chat or social media.

Definition 78

Definition Social Media Payment Services Recommendation 78

Optimizely

JUNE 13, 2019

The way you market to customer base – the type of campaigns you send them and the content these contain – should differ according to these specific affinities in order to create a better customer experience. The second way to collect the necessary information is to ask customers for it. First-party data.

Customer 270

Customer Outdoor Social Media Customer Loyalty 270

BigCommerce

MAY 4, 2018

UX Case Study: Modern Ecommerce Design with Exxel Outdoors. Selling sports and outdoors goods online isn’t easy – especially with a small team competing against the likes of the goliaths in the vertical. Leveraging a modern SaaS technology stack is how Skullcandy saves time, money and innovatives quickly. Read how he hit those numbers.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Retail TouchPoints

AUGUST 22, 2022

Indeed, the SPO brand drives most of the marketing, which in addition to all the typical digital channels also includes promotion to Simon’s Premium Outlets store customer database and outdoor advertising at Premium Outlets locations. SPO isn’t Stingy with its Data.

Shipping Costs 246

Shipping Costs Fulfillment eCommerce Consumer 246

Optimizely

JANUARY 30, 2018

That’s despite the fact that research from the CMO Council and Netsertive revealed that 94% of marketers think that providing an omnichannel customer experience is crucial to business success. It then attempted to communicate with, inform and sell to customers across all these channels.

Omnichannel 191

Omnichannel eCommerce Marketing Marketing eCommerce 191

Smile.io

DECEMBER 14, 2021

This outdoor brand sells small portable fire stoves for camping and fittingly named their loyalty program, Firestarter Rewards. The point of any loyalty program is to make your customers feel special and let them know you appreciate them. This lets customers save points up for a big purchase or use just a few for a little discount.

Customer Loyalty 72

Customer Loyalty Customer Shipping Costs Outdoor 72

BigCommerce

JULY 25, 2017

After one of those Live videos hit 1,000,000 views (with a bit of social media promotion), he realized he was on to something. Photos are worth millions of dollars: Don’t skip the most important part of your customer experience, showing them exactly how to style and put together an entire look.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Retail TouchPoints

MARCH 4, 2024

.” Takeaway 2: Understand their Sources of Influence Gen Alpha’s parents (who are largely millennials) had early access to social media and the broader internet. What they didn’t have, however, was real-time access to social media creators and professional influencers who monetize their reach and influence over their audiences.

Social Media 299

Social Media Beauty and Health Games Merchant Services 299