iVend

APRIL 20, 2023

The point of sale is the engine room of every store, where the transactional business of retail takes place. It’s also often the only point at which there is any direct engagement with the shopper. iVend Mobile POS iVend helps retailers to reap the benefits of mobile POS. trillion by 2027.

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POS Mobile Point of Sale Payment Services 98

iVend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle. Mobile POS System iVend mobile POS takes service to customers in the aisle.

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POS Mobile Payment Services Point of Sale 52

iVend

APRIL 22, 2024

For retailers, thrift stores have become part of the ‘mainstream’, managed with many of the key disciplines of ‘regular’ retail. But thrift retail also has its own unique characteristics and store performance indicators. iVend offers specialist POS software designed for thrift stores.

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POS Electronics Consumer Electronics Mobile 52

Retail TouchPoints

DECEMBER 13, 2023

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. A well-designed store can create a memorable brand experience that strengthens customer loyalty.

Retail 312

Retail Customer Loyalty Social Media POS 312

iVend

APRIL 5, 2023

iVend Point of Sale (POS) iVend are leading experts in retail point of sale. Retailers worldwide benefit from our POS retail software. Read more A point of sale (POS) system is the nerve centre of any retail operation. The global mobile POS market is forecast to grow at a CAGR of 11.1%

Customer Experience 52

Customer Experience Payment Services POS Improvements 52

Retail TouchPoints

NOVEMBER 18, 2022

Deliveries from more than 2,000 Rite Aid stores in 16 states will be powered by the Grubhub Marketplace , making thousands of the retailer’s OTC, wellness products and snacks more accessible to consumers. Uber Direct, part of Uber Eats, is designed to allow businesses to own the end-to-end customer experience for on-demand deliveries.

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POS Point of Sale Customer Experience Supplies 267

Retail TouchPoints

JUNE 2, 2023

Retailers need to handle inventory in stores and distribution centers, keep an eye on both digital and physical shelves and keep costs down with efficient logistics and routing. For Hot Topic’s Young Customers, ‘It’s All About Breadth’ At Hot Topic, two factors put additional pressure on an already complicated supply chain.

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Management POS Shipping Costs Supplies 247

Retail TouchPoints

FEBRUARY 6, 2023

A full 50% of respondents said they plan to spend more on digitally transforming their stores this year, while 39% said they plan to maintain digital transformation budgets. In fact, just 11% of the executives surveyed said they are actually delivering a frictionless omnichannel experience today.

Payment Services 249

Payment Services POS Omnichannel Retail 249

iVend

JANUARY 13, 2022

Check out our flexible POS, loyalty program and inventory visibility systems. Returns Management: Returns drives sales and satisfaction Returns management is an integral part of the overall customer experience and your returns policy is therefore an important element. In-store vs DC – the pros and cons.

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Customer Experience Management Customer POS 98

Retail TouchPoints

FEBRUARY 21, 2023

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can increase shopper repurchase intent by nearly 60% by delivering a great experience.

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Sporting Goods Payment Services Retail Supplies 231

Retail TouchPoints

AUGUST 18, 2022

Also known as pay-over-time or pay-in-4 installment plans, BNPL offers consumers the chance to split up the cost of major purchases directly at the point of sale. Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. White Spaces Still Exist for BNPL.

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Merchant Services Payment Services POS Consumer 253

Retail TouchPoints

APRIL 3, 2024

The retailer will instead rely more heavily on its smart Amazon Dash Carts , which have been deployed at Fresh stores since 2020 as well as at Amazon subsidiary Whole Foods. The retailing giant will continue to use the JWO technology in its Amazon Go stores and license the solution to other retailers.

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Gifts Technology Retail Customer 249

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems. Food Menus.

POS 52

POS Payment Services Point of Sale Events 52

Retail TouchPoints

MAY 23, 2022

The next step for the 112-year-old floral and gift brand is offering its partner florists updated features within its new MercuryOnline (MOL) platform, powered by Shopify , which FTD CTO Matt Powell describes as “ how digital commerce interfaces with store operations.”.

Payment Services 243

Payment Services Small Business Retail Shopify Gifts 243

RTP blog

JANUARY 26, 2018

By Luis Artiz, Epson America Most retailers understand that their success depends heavily on their ability to provide a positive customer experience (CX). By taking a closer look at the loyalty program lessons learned by Starbucks and Woolworths, retailers can learn a few lessons about winning repeat customers in today’s environment.

Customer Experience 150

Customer Experience Customer Mobile Article 150

Teamwork Retail

SEPTEMBER 18, 2018

A modern point-of-sale (POS) system is more than just a cashwrap with a register and a card reader. Options that provide connectivity, payment processing, and customer engagement are just the beginning. Here are five revolutionary improvements that a new POS system can bring to a retail store.

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POS Payment Services Retail Point of Sale 54

Retail TouchPoints

MAY 27, 2022

H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in the U.S., The first store to pilot the new suite of solutions is the Beverly Hills, Calif., On the store floor, other types of smart mirrors are available for virtual try-on and styling.

Payment Services 277

Payment Services Fashion Recommendation Customer Experience 277

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Retail TouchPoints asked experts across the store design, experience and technology realms to share the trends they believe will drive brick-and-mortar innovation.

Sporting Goods 268

Sporting Goods Technology Omnichannel Operations 268

Teamwork Retail

SEPTEMBER 18, 2018

A modern point-of-sale (POS) system is more than just a cashwrap with a register and a card reader. Options that provide connectivity, payment processing, and customer engagement are just the beginning. Here are five revolutionary improvements that a new POS system can bring to a retail store.

POS 48

POS Payment Services Retail Point of Sale 48

Retail TouchPoints

JANUARY 26, 2022

For those not familiar, it’s an enormous structure, and like most auto-centric suburban shopping centers, it’s surrounded by acres of parking spaces. It’s also an outgrowth of the fact that many malls already had large spaces sitting empty because the traditional anchor stores had left.

Outdoor 297

Outdoor Events Technology Customer Experience 297

Retail TouchPoints

MAY 17, 2024

This month Retail TouchPoints has been exploring the state of autonomous checkout experiences in our series From Self-Checkout to Just Walk Out. Smart cards don’t supplant any of the traditional shopping experiences, they’re just an addition to it.” So, What’s it Like to Actually Shop with a Smart Cart?

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Shopping Carts Definition Technology Travel 180

Retail TouchPoints

APRIL 16, 2024

“It’s exciting to see a checkout-free capability live in one of our stores,” said Eric Traxler, VP of IT at Aldi in a statement. Aldi is continuously looking for new ways to be innovative and provide a best-in-class experience for our shoppers, and ALDIgo is a great example of that in action.”

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Technology Consumer Retail Point of Sale 130

Retail TouchPoints

OCTOBER 29, 2021

There was a time when automation in the retail space meant autonomous point-of-sale checkouts, and chatbots were reserved solely for the ecommerce ecosystem. Before the dot-com boom, shopping was an activity that took place physically at brick-and-mortar stores. But what about physical retail stores?

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Customer Loyalty Recommendation Supplies POS 200

Retail TouchPoints

NOVEMBER 3, 2021

To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it. He noted that retailers offering a pickup locker option have 25% more satisfied customers.

Payment Services 335

Payment Services Shipping Costs Electronics Fulfillment 335

Retail TouchPoints

JUNE 15, 2022

The chatter of the store “being dead” is evolving from belief that the physical store is fading amid the shift to digital, to seeing that it’s the role of the store that is changing — and a vital one at that. Still, many retailers are opening fewer and often smaller stores with increasing expectations for top-notch experiences.

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Payment Services Books Live Chat Fashion 254

Retail TouchPoints

SEPTEMBER 19, 2023

RFID tags placed on jerseys, hats and other items allow customers to carry out (and even wear out) their purchases without standing in line to check out. Consumers select their items and then leave the store via an exit gate that they unlock either with their credit or debit card or by hovering their palm over an Amazon One device.

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Apparel Technology Payment Services Games 245

Retail TouchPoints

AUGUST 15, 2023

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores).

Merchant Services 177

Merchant Services Payment Services Customer Experience Outdoor 177

Retail TouchPoints

JUNE 28, 2023

As a result, store design teams are thinking more critically, and intentionally, about their new physical experiences — especially if technology plays a supporting role. Store design teams need to determine what exactly they’re trying to accomplish within their spaces and how they will ascertain whether these goals are met.

Technology 245

Technology Consumer Mobile Operations 245

Omnisend

DECEMBER 15, 2023

Outdoor advertising Outdoor advertising intends to reach vast audiences and is strategically displayed in high-traffic public spaces. There are three major forms of outdoor advertising: Billboards and posters These are displayed in public spaces and occupy a larger space than other product ads, for example, on highways, popular hangouts, etc.

Outdoor 145

Outdoor Social Media X-cart Channel 145

Korona

FEBRUARY 27, 2023

Finally, we’ll examine why using a POS system, which can automate parts of their job, can be a great way to maximize employee efficiency and ensure everything runs smoothly in the shop. Coffee shops employees and POS system How to motivate your coffee shop team?

Payment Services 52

Payment Services POS Point of Sale Operations 52

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. Increasingly, consumers want to browse and buy with the ease of click, or find products faster using in-store location technologies.

Payment Services 183

Payment Services Payments Retail Social Media 183

iVend

MAY 11, 2022

Used by retailers across all segments, there are multiple promotion types, which deliver a range of benefits in sales, customer experience, loyalty and market share. iVend POS iVend’s Retailer POS includes a sophisticated promotions engine.

Retail 52

Retail POS Technology Customer Data 52

Retail TouchPoints

AUGUST 17, 2020

In today’s rapidly changing world driven by technology innovation and customer behaviour change, the competition is tougher, margins are tighter and every penny counts. It’s essential if you’re going to deliver a consistently good customer experience and is the springboard to exploit opportunities. Small changes matter.

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Retail Operations Travel Leisure 183

Korona

SEPTEMBER 6, 2022

Evolve the offer to the customers. Technology at the heart of store management. Companies with successful retail concepts tend to have a strong vision that connects them to a core group of customers. . Companies with successful retail concepts tend to have a strong vision that connects them to a core group of customers. .

Payment Services 52

Payment Services Merchant Services Small Business Retail POS 52

Korona

JANUARY 3, 2023

Coffee shops and cafés with KORONA POS. Coffee shops are typically more casual spaces. Certainly, there are no restrictions on conversation, but you will often find customers visiting the place alone with their laptops, books, or newspapers. See related : Coffee Shop Designs for Small Spaces: 7 Ingenious Ideas.

Food and Beverages 52

Food and Beverages POS Payment Services Beauty and Health 52

Retail TouchPoints

JULY 27, 2020

Nowadays, the experience of browsing virtual re-creations of physical stores couldn’t be more important for consumers. But it’s worth remembering that those virtual environments are modeled on physical stores for a reason, and the future will see consumers flitting comfortably between both. Cybersecurity Finds Its Cheat Code.

Payment Services 176

Payment Services eCommerce Small Business Retail Retail 176

Retail TouchPoints

NOVEMBER 2, 2020

The convenience store experience just got more convenient at Chartw ells , a division of Compass Group that operates thousands of stores on college and corporate campuses. The retailer recently debuted its first store to be retrofitted with checkout-free technology at the University of Houston campus.

Payment Services 237

Payment Services Mobile Operations Technology 237