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MAPIC 2023 Preview: Why Cannes is the Destination for the Retail, Leisure, and Hospitality Industry this November

365 Retail

As the year approaches its end, excitement is mounting across the retail, leisure, and hospitality industries for the upcoming MAPIC 2023 event, scheduled to take place from November 28 to 30 in Cannes. For stakeholders across various sectors—be it retail property, leisure , food, or tech—MAPIC serves as a global stage.

Leisure 69
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Voice Technology is Changing the Rules of Ecommerce and Customer Experience

GetElastic

Customers will talk to their devices, skipping the “tedious” process of typing or scrolling through information. It sounds like a scene from Star Trek, but voice recognition is already being used by some brands to transform the customer experience. Voice technology in banking.

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Moss Chooses Gloucester Quays for New Store Amidst Retail Expansion

365 Retail

Peel Retail & Leisure has revealed that Moss , a notable UK menswear retailer, has selected Gloucester Quays for its newest store location, which will open its doors on Saturday, 4th May 2024. We’re eager to introduce this new concept to our customers in the southwest.”

Leisure 73
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Retail Design Trend Forecast: Mixed-Use Spaces and the ‘15-Minute City’

Retail TouchPoints

The CallisonRTKL 2022 Forecast reveals how shopping trends favoring convenience and technologies that ease decision-making for purchases are shaping the future of physical retail spaces — including retail’s role in the “15-minute city” concept and the repurposing of mall spaces.

Leisure 265
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O2 Business launches new AI technology to improve customer experiences in stores

365 Retail

O2 Business has launched Spatial Insights, a new technology that uses video analytics and Artificial Intelligence to provide a slick and efficient experience for customers in retail stores and other public spaces. Understanding how customers interact with different services.

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The Value of Localization as a Competitive Advantage in Accessing Multicultural Consumers

Retail TouchPoints

To succeed in reaching potential customers where they are, your team must employ a culturally competent localization strategy to establish a competitive advantage. Culture shapes consumer motivations, deliberation styles and decision-making, affecting every stage of the customer journey.

Consumer 260
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Dive Into Moments-Based Marketing At CX North America

Forrester eCommerce

Take Netflix, for example: its investor FAQ page explains that its competition is not merely other streaming services, but also other leisure activities like reading a book. When it comes to vying for consumers’ attention and share of wallet, brands face an increasingly varied mix of competitors.

Leisure 303