Retail TouchPoints

FEBRUARY 7, 2024

It allows brands to create a game-like experience in a real-life setting, enhancing customer engagement and the overall shopping experience. Augmented and virtual reality (AR/VR) have entered the mainstream, creating an opportunity for a stronger brand-customer relationship that fuels ongoing loyalty and engagement. Make it fun.

Retail 266

Retail Games Clothing Customer Retention 266

Smile.io

APRIL 2, 2020

When you have a brand, it’s because you’ve retained a group of loyal customers who share your brand with their peers, engage with it online, and continue making repeat purchases. Your brand becomes a part of their personal identity, which is exactly the kind of relationship you’ll want to strive for with your customers.

Customer Retention 54

Customer Retention Customer Social Media Information 54

Kissmetrics

MARCH 29, 2018

It can be easy lose ourselves in the chronic battle of customer acquisition. However, according to the Adobe Digital Index Report , returning customers make up 40% of revenues whilst representing only 8% of visitors. This tells us there’s a huge opportunity to increase customer retention rates further to support revenue growth.

Customer Retention 205

Customer Retention Customer eCommerce Merchant Services 205

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Additionally, 82% of B2B marketers prioritize lead generation, while 43% focus on customer retention.

B2B 146

B2B eCommerce Customer SEO 146

Kissmetrics

MARCH 22, 2018

Stitch Labs is a purpose-built inventory management software to help brands improve customer experience and scale efficiency. When we talk about the future of retail, industry news is abuzz with the idea of brands creating experiences for their customers. Instead, they often put all of their eggs in the new customer acquisition basket.

Customer Experience 279

Customer Experience Customer Shipping Costs Gifts 279

Smile.io

AUGUST 25, 2023

From a branded explainer page, clever VIP tier names, and on-theme language such as “Rewards Designed For You”, customers know the loyalty program is closely aligned with the brand values. Customers not only get to show off their artwork to a like-minded community and inspire others—they get rewarded for doing so!

Customer Loyalty 78

Customer Loyalty Beauty and Health Customer Food and Beverages 78

365 Retail

JANUARY 29, 2024

In the fast-paced world of commerce, retailers are constantly seeking innovative strategies to enhance customer engagement and boost profits. All customer bases are becoming more tech-savvy these days, so showing that you are keeping up with the times is a good way to stand out from the pack.

Payment Services 52

Payment Services Social Media Retail Customer Retention 52

Omnisend

JUNE 15, 2021

Customer lifecycle marketing is frequently hailed as the way to find success when targeting customers. Not only does it boost marketing efforts for merchants, but it also makes that marketing much more relevant for customers. . Engage with customers at different stages of the lifecycle. Reading Time: 7 minutes.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

Retail TouchPoints

MAY 23, 2023

Then the brand went viral during the pandemic thanks to its eco-friendly handcrafted face masks, which helped Graf Lantz expand its customer base 14X over the past three years. Initially known for its Merino wool-crafted coasters, the brand has ventured into adjacent categories including kitchen, workspace and fashion.

Specialty Retailers 250

Specialty Retailers Consumer Social Media Accessories 250

Omnisend

APRIL 27, 2021

Fashion ecommerce is an ever-expanding industry that is not only susceptible to change, but embraces it proudly. In fact, marketers can learn a lot from the revolutionary fashion ecommerce trends driving a booming $2.5 However, with Generation Z becoming the dominant customer base, industries are modifying their practices.

eCommerce 78

eCommerce Fashion Apparel Shopify 78

Omnisend

APRIL 15, 2021

This includes how customers view and store owners use loyalty programs. Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. The answer is simple—loyalty programs are essential for improving customer retention and ROI.

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

MagentoBrain

APRIL 11, 2023

Shopify stores offer a wide range of products and services, and some of them stand out from the crowd because of their innovative ideas, unique branding, and outstanding customer service. We have selected these stores based on their exceptional performance, user-friendly interface, creative marketing strategies, and customer feedback.

Shopify 52

Shopify Beauty and Health Social Media Food and Beverages 52

Smile.io

APRIL 7, 2020

On social media, for example, Facebook gets as many as 8 billion video views per day. Did you know that you can capitalize on video to enhance your customer experience? Before we look at various ways to engage and enhance customer experience using video, let’s explore why video is crucial for your brand today.

Customer Experience 69

Customer Experience Customer eCommerce Customer Loyalty 69

Ecommerce Platforms

DECEMBER 6, 2022

Custom Store by Ecommerce Platforms. The custom plan for $899 offers a custom-made store design, 15 listed products, and a brand kit. All the suppliers assure shipping within 2-5 days to ensure better customer retention. Custom store creation starts as low as $180 per month. Interested? Let’s get started!

Shipping Costs 104

Shipping Costs Payment Services Shopify Web Design 104

Optimizely

JULY 31, 2018

Where to start: Using Customer Lifetime Value to Grow Your Business — Andrew looks at how to calculate one of our favorite metrics, then gives tips for putting it to good use. Come for the thought-provoking journalism that highlights customer experiences, stay for the clever British humor… or should we say, humour? Shopify Masters.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

Omnisend

APRIL 15, 2021

This includes how customers view and store owners use loyalty programs. Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. The answer is simple—loyalty programs are essential for improving customer retention and ROI.

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

Smile.io

APRIL 14, 2020

Whether this involves growing your revenue, your loyal customer base, or both, there are several ways to move the needle. As a small business, it can be tempting to invest a lot of money into fast-acting customer acquisition strategies that will bring in quick growth. What can you learn from Jimmy Joy?

Social Media 85

Social Media Clothing Subscription B2B 85

Smile.io

APRIL 14, 2020

Whether this involves growing your revenue, your loyal customer base, or both, there are several ways to move the needle. As a small business, it can be tempting to invest a lot of money into fast-acting customer acquisition strategies that will bring in quick growth. What can you learn from Jimmy Joy? Teal Poppy.

Social Media 85

Social Media Clothing Subscription B2B 85

Ecommerce Platforms

JUNE 20, 2022

Birchbox offers small sign-up discounts, but they have guaranteed cash flow from monthly and yearly plans, even if customers redeem the discounts. Sure, there are some outliers, but subscriptions generate this perfect balance between the customer base and company. Customer Acquisition Costs Decrease. Subscriptions Build Loyalty.

Subscription 220

Subscription Shipping Costs Merchant Services Payment Services 220

Smile.io

FEBRUARY 1, 2023

We have compiled a list of 23 Black-owned small businesses to support in 2023 from four different categories—fashion and accessories, beauty and skincare, haircare, home and lifestyle, and food and beverage. Fashion and accessories 1. We’re looking at the top 10 examples of CSR used as a customer retention tool.

Food and Beverages 129

Food and Beverages Beauty and Health Gifts Accessories 129

Korona

MARCH 2, 2023

If you’re a retailer looking to expand your online presence and reach new customers, selling on Pinterest is a great way to do so. Retail businesses should sell on Pinterest for several reasons: High conversion rates : Pinterest has higher conversion rates than other social media platforms.

POS 52

POS Food and Beverages Retail Beauty and Health 52

SellBrite

MAY 6, 2019

When Pinterest first launched back in 2010, it was the go-to place for women to browse and pin the latest fashion, decor, and meal planning trends. Although it has fewer users than other social media platforms, Pinterest is emerging as a leader for ecommerce. Why use Pinterest for ecommerce. Add ‘Shop the Look’ Pins.

eCommerce 141

eCommerce Social Media Comparison Shopping SEO 141

Smile.io

JANUARY 10, 2022

No matter what social media platform you logged onto, there were people showcasing their masterpieces. For the more experienced skaters, you can create a personalized product by customizing your own skates. These posts cover everything from how to add sleeves to one of their staple tops to basic fashion and style advice.

Hobbies 77

Hobbies eCommerce Books Arts 77

Smile.io

MARCH 1, 2023

Social responsibility means that individuals and companies have a duty to act in the best interests of their environments and society as a whole.” ” - Investopedia Social good, supporting charities, and being political are all strategies ecommerce brands are using to retain their customers.

Customer Retention 96

Customer Retention Customer Apparel Clothing 96

Smile.io

MAY 15, 2023

Often ecommerce businesses will focus solely on the acquisition of a customer. Regardless if those customers are qualified or have the intention to return for a repeat purchase. Whether you’re just starting a business or trying to grow an existing one, it’s tempting to see every customer you acquire as equally valuable.

Shipping Costs 80

Shipping Costs Arts Blog Social Media 80

Kissmetrics

MAY 24, 2018

Instead, rewards programs, brand reputation, and trustworthy online reviews have taken the place of good, old-fashioned word-of-mouth recommendations. Because bad reviews give customers a sense of the worst-case scenario. Some brands like Wendy’s are even using negative reviews as a chance to make a splash on social media and go viral.

Games 230

Games Improvements Social Media Customer 230

Smile.io

SEPTEMBER 2, 2021

Tiered programs are becoming an increasingly effective tool for encouraging customer engagement and participation. This is because they drive both acquisition and retention results by making their best customers feel special. DaVinci continues appealing to the sense of wonder in their customers through their VIP tier names.

Fashion 58

Fashion Recommendation Customer Customer Retention 58

Smile.io

FEBRUARY 16, 2023

When you look at the numbers, the fashion industry is an extremely attractive market to be in (pun fully intended). This is directly related to the fact that, as a society, we love to shop for fashion. With so much money being spent every year, the fashion industry is extremely competitive. The secret to their success?

Fashion 61

Fashion Social Media Events Small Business Retail 61

ecomdash

NOVEMBER 26, 2018

Developing an ecommerce marketing strategy for a particular group of people is much easier than marketing to the masses since you know who the customers are, what they like, and where they shop. Merchants can focus on building more personalized content and customer experiences for their target customers which leads to stronger brand loyalty.

Shipping Costs 148

Shipping Costs eCommerce Food and Beverages Fulfillment 148

ESW

MAY 23, 2018

Subscription programs can strengthen customer loyalty, reduce inventory risk, increase the lifetime value of each customer and boost ROI. Traditional eCommerce companies often receive credit card information each time a customer checks out. Custom orders and varying membership levels.

Payment Services 60

Payment Services Subscription Operations eCommerce 60

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 77

Customer Loyalty Customer Jewelry Social Media 77

Lemonstand

NOVEMBER 1, 2018

If you have an online store with a decent-sized customer base, a steady number of orders, and recurring revenue, it’s very possible that people are talking about you, and you are already acquiring new customers via word-of-mouth, even if you haven’t yet set up an eCommerce referral program.

eCommerce 54

eCommerce Social Media Reference Subscription 54

Smile.io

FEBRUARY 2, 2024

has built up the world's largest dataset of loyalty and retention data. has built up a decade of all-time data with over 700 million shoppers and over 800 million point transactions of customers earning and redeeming points with ecommerce brands. loyalty program impacts how often your customers buy from you. Adding a Smile.io

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

Payoneer

FEBRUARY 22, 2023

The market is comprised of five major categories: Electronics & Media, Fashion, Furniture & Appliances, Food & Personal Care, and Toys, Hobby & DIY. Often, these companies resort to alternative means, such as using major landmarks or seeking help from locals to locate customers. million in revenue in 2021.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Smile.io

JANUARY 17, 2023

Top 10 Customer Loyalty Programs of 2021 The wait is over - find out what the top 10 best customer loyalty programs of 2021 are. Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022. When you operate in a competitive industry, the customer experience matters more than ever.

Customer Loyalty 62

Customer Loyalty Customer Subscription Omnichannel 62

Ecommerce Platforms

FEBRUARY 13, 2020

One of the top-tier highlights is the capacity to integrate your pre-existing site or social media pages with the giant e-commerce site builder. The store owner, instead, forwards customers’ orders to the supplier who completes the fulfillment process by shipping the products directly. Customer support.

Shopify 156

Shopify Merchant Services Payment Services eCommerce 156

Ecommerce Platforms

NOVEMBER 27, 2018

Here's what I mean: That cheapest plan at Shopify gives you a “buy button” that you can place on your existing site or any other website, and on social media as well. a fully-featured online store website + the shopping cart functionality that your customers can use. customer accounts. customer accounts.

BigCommerce 192

BigCommerce Shopify Live Chat Shipping Costs 192