Retail TouchPoints
MAY 9, 2024
Two digital-first brands, Misen and ModCloth , are partnering with Cart.com to improve their omnichannel fulfillment and logistics operations. At Misen, we are always looking for ways to improve our customer experience and optimize our processes,” said Michael Mahoney, CEO of Misen in a statement. ”
Retail TouchPoints
NOVEMBER 8, 2023
In this role, Bacos will work to better utilize Stitch Fix’s data science capabilities and stylist expertise as a way to improve personalization efforts, forge better relationships between stylists and customers, and unlock new growth opportunities for the business. Bacos’ emphasis on growth connects to Baer’s priorities as a still-new CEO.
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Retail TouchPoints
AUGUST 24, 2023
Shein has acquired an approximately one-third interest in Forever 21’s operator SPARC Group , a joint venture that includes Authentic Brands Group and Simon Property Group , with SPARC becoming a minority shareholder in Shein. Financial terms of the deal were not disclosed.
Retail TouchPoints
MAY 30, 2022
While ecommerce was already on the rise prior to the COVID-19 pandemic, the historic shift in customer expectations and behaviors fueled the explosive growth of online shopping. A huge part of retaining customers is having a return policy that is clear and concise, giving customers the security they expect and want.
Retail TouchPoints
NOVEMBER 2, 2022
The fashion industry has been questioned a lot about its environmental impact. As new regulations are enforced and consumers develop ever-more-sophisticated expectations around a brand’s environmental impact, fashion brands have to do more than claim they are compliant. A few ways fashion brands can be more sustainable now include: 1.
Retail TouchPoints
AUGUST 3, 2021
It has been a year since the pandemic rocked a fashion industry that was already feeling the pressure of trying to keep pace with consumer shifts toward digital, ethical sourcing and eco-friendly products. Here are some of the overarching themes of the changing consumer sentiment that will shape the fashion industry’s journey ahead.
Retail TouchPoints
JUNE 9, 2023
Sustainability has become more important than ever in the retail industry, and within the supply chain, retailers now have access to technology that provides them with a 360-degree picture of their inventories and customer preferences. There is also a significant intersection of sustainability with customer preference data.
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