Retail TouchPoints

JUNE 9, 2021

DICK’S Sporting Goods unveiled its second DICK’S House of Sport concept in Knoxville, Tenn., The new location boasts multi-sport experiences inside and outside the store, broad integration with the community, elevated customer service and enhanced technology for ease of connection with the brand.

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Sporting Goods Outdoor Technology Information 263

Retail TouchPoints

FEBRUARY 21, 2023

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. Retailers that understand the customer journey and adopt innovative strategies are looking at ways to turn their brick-and-mortar stores into experience centers. The retail industry is dynamic.

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Sporting Goods Payment Services Retail Supplies 262

Retail TouchPoints

AUGUST 23, 2023

While shrink is far from a new problem in retail, the impact of theft — particularly large-scale operations run by organized retail crime (ORC) rings — has been garnering the attention of executives at some of the country’s largest retailers, including Lowe’s , Target and Dick’s Sporting Goods.

Sporting Goods 246

Sporting Goods Technology Operations Retail 246

ChannelAdvisor

APRIL 7, 2021

The following case study features a global sporting goods brand that leverages ChannelAdvisor’s Managed Services for Marketplaces to help achieve its business goals. As a global sporting goods company offering high-performance equipment and trendy apparel, this ChannelAdvisor client has a lot of e-commerce activities to manage.

Sporting Goods 59

Sporting Goods Management eCommerce Channel 59

Retail TouchPoints

DECEMBER 13, 2023

Brands and retailers realize there is no one-size-fits-all strategy for stores — and design teams are rising to the challenge by thinking more creatively and thoughtfully about how they can innovate through new formats, technologies and collaboration methods. Cornelius: We’ve seen engagement-driven concepts with more community stores.

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Sporting Goods Technology Omnichannel Operations 322

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 9, 2021

Over the next five years towards 2025 , according to IBISWorld’s analysts’ early forecasts the sports participation was expected to spur the pent-up demand for Sporting Goods and supplies. First what do we know about the sporting goods industry and who are the main players? Industry Definition and Categories.

Sporting Goods 52

Sporting Goods Outdoor Marketing Accessories 52

ChannelAdvisor

APRIL 7, 2021

The following case study features a global sporting goods brand that leverages ChannelAdvisor’s Managed Services for Marketplaces to help achieve its business goals. As a global sporting goods company offering high-performance equipment and trendy apparel, this ChannelAdvisor client has a lot of e-commerce activities to manage.

Sporting Goods 52

Sporting Goods Management eCommerce Channel 52

Retail TouchPoints

MAY 17, 2023

This latest acquisition follows an investment by Ebay Ventures in used sporting goods marketplace SidelineSwap earlier this month and the acquisition of marketplace compliance solution 3PM Shield in February 2023. All three investments are aimed at helping enhance the Ebay experience and build customer trust.

Sporting Goods 297

Sporting Goods Apparel Fashion Accessories 297

iVend

SEPTEMBER 1, 2022

iVend Success Stories iVend’s retail technology enables retailers to build resilience. Consumers continue to spend on essentials such as food, personal care, and basic clothing, but reduce their outlay on items such as furniture, home electronics, sporting goods and accessories. Retail Technology: Efficient in-store operations.

Technology 98

Technology Retail Payment Services POS 98

Retail TouchPoints

JANUARY 26, 2023

Smaller facilities can fit into spaces closer to city centers, shortening delivery times for local customers. A sporting goods store, for example, could reconfigure its floor space so that most of its inventory resides in the back and the display space becomes an activity area with a rock climbing wall, golf simulator and cycling studio.

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Retail Sporting Goods Fulfillment Customer Experience 330

Retail TouchPoints

AUGUST 23, 2022

In its 32 locations across 12 states, outdoor specialty retailer Sun & Ski Sports can easily share customer-facing content that’s specific to the season and its stores’ individual regions, via a partnership with Carousel Digital Signage. Director of Brand Marketing at Sun & Ski Sports in a statement. “I

Specialty Retailers 243

Specialty Retailers Sporting Goods Outdoor Technology 243

Retail TouchPoints

MARCH 18, 2021

You look at ULTA Beauty or DICK’S Sporting Goods during the pandemic and they crushed it. Rising to the occasion will require careful consideration of both store layouts (to keep the experience orderly and pleasant) and customer service (to minimize frustrating friction). “It’s Look at some of the sporting goods retailers.

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Sporting Goods Fulfillment Demo Omnichannel 296

Retail TouchPoints

AUGUST 6, 2020

Retail technology solution provider Aptos has entered into a definitive agreement to acquire Revionics , a provider of cloud-based price optimization solutions. The combined customer base of Aptos and Revionics would include more than 1,000. retail brands in 65 countries.

Sporting Goods 197

Sporting Goods Banking Definition Supplies 197

Retail TouchPoints

NOVEMBER 13, 2023

However, the overall data masks some key data points that may be of concern to retailers, including data showing declines in discretionary categories such as furniture (-1.0%) and sporting goods (-1.6%). Ulta noted that 95% of its sales came from loyalty program members!

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Consumer Merchant Services Sporting Goods eCommerce 323

Retail TouchPoints

JANUARY 20, 2022

customer insights, global supply chain best practices and business planning strategies. Patent and Trademark Office in late December 2021 for the production and sale of virtual goods, including electronics, home decorations, toys, sporting goods and personal care products. And some we test, iterate and learn from.”.

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Merchant Services Cryptocurrencies eCommerce Sporting Goods 310

Retail TouchPoints

FEBRUARY 20, 2023

Digital signage looks vastly different today from my early days working for a niche hardware manufacturer developing simplistic solutions for groceries and customer-facing retail applications. For example, an apparel store specializing in athletic shoes may use RFID/NFC sensors to engage with a customer interacting with the product.

Retail 246

Retail Sporting Goods Gifts Management 246

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. Many stores, including retail giants Walmart, Target, Best Buy, DICK’S Sporting Goods and Urban Outfitters, introduced or expanded game-changing buy online, pick up in-store (BOPIS) capabilities in 2020.

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Payment Services Payments Retail Sporting Goods 246

RTP blog

AUGUST 10, 2018

By Ed Kowalski, Sutherland Every retailer knows customer experience is paramount in today’s competitive landscape. As brands vie for our business, today’s customer is increasingly informed and demanding. Today’s shoppers not only expect but demand a well-curated, highly customized shopping experience.

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Customer Clothing Customer Loyalty Sporting Goods 150

Retail TouchPoints

FEBRUARY 8, 2021

It is cutthroat, competitive and fast-moving, and that means it is also often a great showcase for other industries to see how the latest trends in technology are transforming customer expectations. Over the last decade, the relationships between customers and brands changed dramatically. Transactional convenience.

Customer 130

Customer Retail eCommerce Subscription 130

Retail TouchPoints

JULY 31, 2020

For instance, many electronics retailers are seeing results with remarketing audiences, while sporting goods is excelling at ad efficiency. Learn From: Sporting Goods. In the sporting goods sector, we’ve seen a trend toward more granular targeting as search volume has escalated around home fitness and gym equipment.

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Other Beauty and Health eCommerce Sporting Goods 251

Retail TouchPoints

OCTOBER 21, 2020

Sporting Goods & Fitness: As consumers strive to prioritize personal health and wellness, retailers such as DICK’S Sporting Goods are seeing growth opportunities. stores across its portfolio, including DICK’S Sporting Goods outlets, Golf Galaxy and DICK’S Sporting Goods Warehouse Sale outlets.

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Sporting Goods Retail Omnichannel Consumer 225

Retail TouchPoints

DECEMBER 15, 2021

For decades, we’ve been at the heart of sport, and yet we can do better. We can be more; we can give our customers more. At Wilson, we believe sport makes better people. It’s challenging to communicate that, even with all the tricks and tools and technology that we have in the digital world.

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Sporting Goods Events Games Retail 159

Retail TouchPoints

APRIL 15, 2024

Demand, social engagement and customer preferences are always evolving, together and separately. Star ratings and written testimonials from other customers are a critical deciding factor for shoppers’ journeys. It’s crucial for retail marketers to adapt accordingly. Reputation management is crucial in boosting search visibility.

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Social Media Retail Food and Beverages Sporting Goods 130

365 Retail

SEPTEMBER 29, 2023

INTERSPORT , the global sporting goods retailer, has reported a 50% reduction in product data processing time, partnering with leading (AI) artificial intelligence platform Unifai , an Akeneo company. Annually, INTERSPORT France integrates and classifies nearly 1.5

Sporting Goods 104

Sporting Goods Operations Improvements Events 104

lateshipment

NOVEMBER 14, 2021

I started my first online sporting goods auction site back in 1996. Initially, we sold sporting goods for ten or so different sports, and over time, kept focusing down and eliminating categories of work. We do much of the stuff in the house, from fulfillment to customer support. How was the market back then?

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eCommerce Sporting Goods Shipping Costs Customer Experience 100

Retail TouchPoints

MAY 17, 2022

“I remember many years ago debating inside the business whether ‘thrifting’ was a good word in the mind of the customer,” said ThredUP President Anthony Marino in an interview with Retail TouchPoints. “[In We were working to convince anybody who would listen that buying used could be as good as new.

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Apparel Fashion Retail Consumer 320

Retail TouchPoints

FEBRUARY 18, 2021

He explained: “With the ability to set up a video appointment with a salesperson, this approach allows a very immersive experience that is convenient for the customer — and a good fit with the product.”. Like any new technology investment, retailers need to think critically about the role, and potential value, of appointment setting.

Retail 309

Retail Beauty and Health Books Omnichannel 309

365 Retail

FEBRUARY 23, 2024

It incorporates the latest in technology, design, and interactive features, including seasonal in-store showcases, digital mannequins, and advanced product finders. A cornerstone of the store is the Outdoor Concept, designed to assist customers in selecting the ideal outdoor footwear through tailored recommendations.

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Outdoor Games Sporting Goods Accessories 62

Retail TouchPoints

AUGUST 31, 2020

The results also reflect the trends that will gain momentum as the pandemic continues: continued growth of online and omnichannel services, a growing appetite for alternative entertainment and new innovations in customer service. “I Retailers riding current consumer trends can make the most of the moment by investing in omnichannel services.

Consumer 162

Consumer Electronics eCommerce Outdoor 162

365 Retail

MARCH 4, 2024

According to 2024 Gartner Market Guide for Unified Commerce Platforms Anchored by POS for Tier 2 Retailers [1] : “Tier 2 Retail CIOs should consider POS unified commerce platforms to enable retailers to provide uninterrupted experiences, allowing customers to browse, transact, acquire and consume anywhere and everywhere.” “As

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POS Marketing Retail Sporting Goods 52

RTP blog

JANUARY 23, 2019

The retailers and solution providers that will succeed in 2019 will balance a focus on the technology with the human element. Additionally, decisions to implement new technology should be tied to a specific business goal; otherwise, the efforts are likely to fail.

Sporting Goods 150

Sporting Goods eCommerce Technology Mobile 150

ViiBE Blog - Retail

JUNE 22, 2020

ViiBE’s video-assistance technology dedicated to helping desk support in call centers is proud to partner with Zendesk. ViiBE’s integration with customer service powerhouse, Zendesk, promises the best remote diagnosis thanks to a live video stream combined with AR and collaborative tools. What makes this partnership so special?

Customer Experience 59

Customer Experience Customer Sporting Goods Travel 59

365 Retail

SEPTEMBER 21, 2023

The strategic acquisition is poised to revolutionise Akeneo’s Product Cloud offering , infusing intelligence and cutting-edge technology to further elevate product experiences for brands, manufacturers, retailers and distributors globally. Unifai has already made a significant impact in the industry.

eCommerce 62

eCommerce Sporting Goods B2B Information 62

Kibo

JUNE 10, 2021

These include increased sales, real-time order and inventory visibility , improved customer loyalty, streamline operations, and a 360-degree view of customers. We surveyed executives from a broad spectrum of industries, including apparel, home goods & hardware, and sporting goods.

Sporting Goods 62

Sporting Goods Download Customer Experience Document 62

RTP blog

JUNE 24, 2019

By Dana Naim, Twiggle On-site search data is a gold mine for retailers that want to keep their finger on the pulse, meet customers’ changing demands, and stay top of mind. For example, if you notice that a growing number of customers are searching for a ‘ tie-dye maxi dress ,’ you’ll know which product deserves more of your attention.

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PPC Marketing Sporting Goods eCommerce 150

lateshipment

AUGUST 7, 2020

Without a doubt. Taking advantage of content created by customers is an effective move in eCommerce. Real people, real opinions, real pictures all speak better with your prospects than marketing-crafted efforts alone. After all, one of the major strengths of UGC is that it helps to convert your potential customers into actual buyers.

eCommerce 240

eCommerce Social Media Shipping Costs Magento 240

RTP blog

APRIL 28, 2017

” As many retailers look to new technologies to spice things up in-store, Target is looking at a more fundamental element to overhaul: its floor plan. Associates in the grocery side of Target can prioritize stocking shelves, while self-checkout technology can be installed to decrease friction at checkout.

Electronics 170

Electronics Sporting Goods Consumer Technology 170