Retail TouchPoints

MARCH 30, 2023

The improvements will not be limited to technology. They will include improvements to our processes and ways of working. Foot Locker also is targeting simpler improvements to its digital operations. These updates will be particularly focused on mobile, which has become a major channel for the retailer.

Mobile 278

Mobile Social Media Operations Events 278

Retail TouchPoints

NOVEMBER 13, 2020

Messaging through mobile devices now represents 45%. The retailer plans to add more features to Zoey over time, including the ability to connect shoppers with event planners. The chatbot, which is powered by LivePerson , combines automated technology with live agents to give customers white-glove service through Apple Business Chat.

Management 187

Management Improvements Books Events 187

Retail TouchPoints

APRIL 11, 2024

For the most part, retailers have deployed AI to tackle low-hanging fruit such as automated customer service chatbots, personalized content for one-to-one marketing campaigns and improved store and inventory analytics. Those early use cases make sense because they deliver immediate results.

Retail 289

Retail Mobile Consumer Operations 289

Retail TouchPoints

OCTOBER 5, 2023

Additionally, shopping on mobile devices is expected to hit a major milestone this year, surpassing desktop for the first time and driving over half of all online holiday spending. Buy now, pay later in particular has become increasingly mainstream and will make it easier for shoppers to hit the ‘buy’ button, especially on mobile devices.”

Toys 263

Toys Apparel Electronics Mobile 263

Retail TouchPoints

JULY 27, 2021

In fact, analysis of Google mobility data by CoStar Advisory Services revealed that the number of visits to retail and recreation sites has nearly fully recovered to pre-pandemic levels as of early July 2021. Creating Differentiated Events and Activations. More than 163 million people in the U.S. Photo credit: Easton.

Events 279

Events Food and Beverages Beauty and Health Small Business Retail 279

lateshipment

SEPTEMBER 4, 2020

Given this reality of modern eCommerce, let’s go over a few ways to improve your website experience in order to satisfy potential customers. Prioritize Mobile Friendliness. It is clearly in any eCommerce platform’s best interest to make a good on-site experience extend to mobile use.

Customer Experience 130

Customer Experience Improvements eCommerce Customer 130

Retail TouchPoints

JANUARY 11, 2024

has announced a multi-year strategic partnership with Google Cloud to create more personalized and inclusive online shopping experiences, improve customer and associate experiences and drive operational efficiencies through the use of AI and generative AI technologies. (VS&Co.) in a statement. ’s digital platform.

Supplies 173

Supplies Technology Recommendation Apparel 173

Blue Acorn

MAY 19, 2017

Earlier this year, Google drew a line in the sand, officially marking 2017 as the year of mobile first. Between indexes focusing on mobile experiences and mobile traffic accounting for more than half of all users on average, some brands are adapting to this change; however, many still lag behind. Where: Webinar. Register Now.

Webinar 56

Webinar Mobile Improvements Consumer 56

SellBrite

JANUARY 17, 2018

But in recent years, buyers are getting even more flexibility and accessibility with online shopping—thanks to the rise of mobile shopping. Mobile commerce is growing in popularity as technology improves. To help sellers prep for “m-commerce” in the coming year, this guide will walk through how much mobile shopping has grown.

Merchant Services 145

Merchant Services Mobile Social Media Payment Services 145

Retail TouchPoints

AUGUST 7, 2023

The trade-off is long shipping times, another thing Wish is working hard to improve. To help its merchants boost sales, Wish held its first major sales event in March 2023, dubbed “Wishmas.” Temu also operates as a manufacturer-to-consumer marketplace and offers a wide range of merchandise, from homewares to apparel.

Shipping Costs 243

Shipping Costs Merchant Services Payment Services Shipping 243

Retail TouchPoints

APRIL 5, 2023

Each store will continue to operate in its traditional retail capacity but also will empower associates to enhance the digital experience through the introduction of a new selling tool and mobile POS system. The devices will be available in every GNC district to enable associates to sell beyond the store, including at external events.

Omnichannel 264

Omnichannel POS Mobile Operations 264

Retail TouchPoints

MARCH 31, 2023

Now the platform is launching its first major sales event , dubbed “330” or “Wishmas.” And this is just the first of in a series of shopping events Wish has planned for 2023. Joe Yan: Our strategic focus right now is to to keep improving the customer experience.

Shipping Costs 338

Shipping Costs Consumer Supplies Shipping 338

Retail TouchPoints

DECEMBER 13, 2023

Technology also is significantly enhancing the checkout process, with more retailers adopting self-service kiosks, integrated RFID, mobile POS systems, scan-and-go integrations and frictionless checkout options. Retailers using cashier-based systems also are focusing on updating hardware and software to improve the checkout experience.

Retail 312

Retail Customer Loyalty Social Media POS 312

Retail TouchPoints

OCTOBER 7, 2021

The retailer will engage with shoppers through weekly live shopping events, roll out a new mobile app and add new omnichannel features. The online experience will be rounded out by Macy’s updated mobile app, which includes new design and navigation features.

Payment Services 277

Payment Services eCommerce Omnichannel Toys 277

Retail TouchPoints

JUNE 16, 2022

Petco’s strategy to carve out greater market share has been to meet consumers where they are through its omnichannel services and a shop-in-shop partnership with home improvement retailer Lowe’s that launched earlier this year.

Supplies 287

Supplies Omnichannel Events Mobile 287

Kissmetrics

NOVEMBER 25, 2020

These are sent to the prospects’ mobile device when they enter your selected boundary and perform an action that sets off your triggers. Ensure Your Local Search and Mobile Optimization is On Point. Research by Google shows that “near me” searches on mobile have increased by over 500% over the last few years. People love events.

Events 363

Events Mobile SEO Marketing 363

Retail TouchPoints

AUGUST 9, 2023

By embracing innovative solutions like autonomous vehicle (AV) technology, repurposing existing spaces and utilizing Building Information Modeling (BIM), cities can foster engaging shopping experiences while addressing mobility and parking challenges.

Retail 246

Retail Arts Events Technology 246

Retail TouchPoints

OCTOBER 6, 2022

This means a shift in promotional calendars,” noted Kroner, “and a bounce back to some promotional events we saw prior to the COVID period that are going to be core components of what happens this holiday season.” The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

Shipping Costs 285

Shipping Costs Payment Services Merchant Services Payments 285

Retail TouchPoints

JANUARY 25, 2021

The new format “blends the editorial strength of lifestyle magazines with the sensory energy of live events,” according to a release. Additionally, the Westfield store will have two VR experience lounges where consumers can try out Facebook’s Oculus Quest 2 VR tech as part of the launch.

Magazine 264

Magazine Retail Presentation Events 264

Retail TouchPoints

JULY 10, 2020

eBay has enhanced its mobile app’s Local Pickup option with more convenient tracking and security features. The updated Local Pickup feature now secures the transaction with a formal “tracking event,” using the mobile device’s camera application and QR code scan capability to confirm and finalize the transaction.

Mobile 164

Mobile Fulfillment Events Shipping 164

Retail TouchPoints

APRIL 6, 2022

Let’s take a look at how these solutions can provide insight needed for stronger shopping center lease negotiations, more effective events and more significant visitor engagement. Making Events More Effective. These events can generate additional interest in these stores, subsequently increasing foot traffic and store revenues.

Omnichannel 314

Omnichannel Events Operations Technology 314

ROI Revolution

APRIL 17, 2019

You know your site could be improved, and you know that improving it can increase your website conversion rate. What can be done to improve the user experience on your site? We have broken down how to think about (and perform) each of these in order to find quick wins that can improve your website conversion rate.

Improvements 60

Improvements Mobile Events Reference 60

UpSellIt

MARCH 13, 2024

From traditional spring holidays to niche events, ecommerce brands must pinpoint these peak seasons to align their marketing efforts accordingly. By analyzing these metrics across different seasonal marketing campaigns and initiatives, ecommerce brands can identify areas for improvement and optimize the customer experience.

Marketing 128

Marketing Gifts Recommendation Clothing 128

ROI Revolution

JUNE 7, 2018

The first step they outlined was how to develop your strategy around customer events and define opportunities by making some educated assumptions as to why those events occurred (ie, abandonment, purchases, subscriptions, etc). Once you know the events that are email triggers, it’s time to personalize.

Mobile 100

Mobile Shipping Costs Multi-channel Presentation 100

Pivotree Blog

APRIL 26, 2024

The past three years have seen more innovation and disruption than the previous three decades combined and the events of 2020 only served to accelerate this momentum, pushing the industry into overdrive. That said, the present state of the automotive industry indicates that there’s a lot of room for improvement.

Automotive 52

Automotive Arts Events Mobile 52

Retail TouchPoints

NOVEMBER 18, 2021

This enables a robust omnichannel retail strategy that delivers a unified, seamless and consistent customer experience across all physical stores, websites and mobile apps. However, faster responses for mobile apps and websites is only the beginning. The key is investing in real-time inventory.

Shipping Costs 264

Shipping Costs Retail Omnichannel Supplies 264

Groove

MAY 8, 2023

Feature in-store promotions, events, or exclusive products on your website to create a sense of continuity between your online and offline presence. Customer journey mapping: Outline the various stages and touchpoints of a customer's journey on your website, identifying areas where design improvements can enhance the user experience.

eCommerce 195

eCommerce Payment Services BigCommerce Shopify 195

Sailthru

SEPTEMBER 26, 2018

Personalization is about using the data from every channel to improve the experience in any channel. Emails remind you of your points balance and store events. Mobile: The Centerpiece of In-Store Personalization. Mobile apps are how beacons transmit messages to us in real time, such as Sephora’s push notification strategy.

Mobile 94

Mobile Recommendation Channel Shopping Carts 94

Kissmetrics

DECEMBER 23, 2021

Of course, it’s improved leaps in bounds in recent years, and it will continue to do so in the years to come. Think of “smart glasses” or the popular mobile game Pokemon Go. Metaverse Events. A recent example of such an event was the Lil Nas X concert that took place within the virtual world of Roblox. Virtual Reality.

Games 363

Games Arts Events eCommerce Platforms 363

Retail TouchPoints

NOVEMBER 18, 2021

Digital apparel retailers are adopting fit technology to help shoppers find the right items, improve satisfaction and reduce returns, but data collected from these programs can be further analyzed to get a better understanding of who your customer base is and what they really want from your products.

Consumer 264

Consumer Merchant Services Social Media Technology 264

ChannelSale

MARCH 13, 2024

Mobile shopping continues its rapid rise to constitute over 63% of e-commerce sales. In 2023, there was a continuous rise in social commerce and personalized e-commerce experience for customers, apart from improved logistics to deliver goods on schedule to boost the sector. All of it added to the rise of e-commerce sales from 5.7

eCommerce 103

eCommerce Payment Services Social Media Comparison Shopping 103

Kissmetrics

SEPTEMBER 24, 2021

This article details ten SEO best practices that can improve your Wix website rankings. Wix has worked to improve SEO and offers advice to website owners who want to work on this aspect of website promotion. The SEO Wiz consists of a step-by-step plan detailing areas of improvement and giving advice for enhancing SEO.

SEO 290

SEO Mobile Blog Improvements 290

365 Retail

JANUARY 29, 2024

The post Redesigned Trolleys, Mounts, Custom dvLED, Kiosk and EV Charging Solutions – see all on the Peerless-AV® Booth ISE 2024 appeared first on Retail News and Events. For more information on the full range of Peerless-AV mounts and solutions visit www.peerless-av.com.

Outdoor 73

Outdoor Customer Events Presentation 73

Retail TouchPoints

AUGUST 23, 2022

I’m especially excited to underscore that a key differentiator from other loyalty programs is that our members can redeem their rewards for free full-size products, not just sample sizes.”.

Gifts 325

Gifts Events Channel Improvements 325

Groove

APRIL 26, 2022

HubSpot mobile app. Mobile optimization. Marketing events object. Mailchimp mobile app. Compared to HubSpot, Mailchimp’s integrations require merchants to manually complete more steps like sync contacts, sync eCommerce data, connect your website, sync events and sync tags. Email templates. Canned snippets.

Merchant Services 195

Merchant Services Mobile eCommerce Marketing eCommerce 195

Kissmetrics

MARCH 3, 2021

Consider this geotargeted Uber ad for arriving tourists: Geotargeted ads may be useful when you want to: Boost foot traffic: Brands can send mobile ads, coupons, or notifications to attract customers to their brick-and-mortar locations. to $15 CPM (cost per mile) for desktop and mobile campaigns. Know Your Audience. Know Your Audience.

Marketing 315

Marketing Outdoor Consumer Mobile 315

Canadian Special Events

NOVEMBER 14, 2023

We are throwing it back to one of the most incredible events we have ever seen. This conference, produced by e=mc² events in partnership with Energy Disruptors, took place way back in September 2022 and won Best Conference at the 2023 Canadian Event Awards.

Food and Beverages 94

Food and Beverages Events Games Presentation 94