Retail TouchPoints

JANUARY 24, 2024

As the lines between physical and digital retail blur, an omnichannel approach emerges as a key strategy, creating a dynamic and engaging shopping and leisure experience for Generations X, Z and Alpha. This omnichannel approach bridges the convenience of online shopping and the desire for in-person connections.

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Retail Leisure Omnichannel Department Stores 335

Retail TouchPoints

NOVEMBER 27, 2023

I always say I’m the CEO and Chief Marketing Officer of the business because I love branding and spending time navigating through social networks to see what’s trending and what’s shifting in the industry,” Lisbona said in an interview with Retail TouchPoints. Everyone comes to the table with ideas and backs them with data.

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Social Media Gifts Omnichannel Consumer 296

Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

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Fashion Accessories Arts Clothing 272

Fabric

DECEMBER 15, 2023

In this blog post, we’ve compiled a list of key takeaways from this insightful discussion, focusing on how retailers can navigate the instant gratification economy, deliver true omnichannel experiences, and leverage innovative solutions like real-time inventory, order management and fulfillment, and dropshipping. 5 Key Takeaways 1.

eCommerce 130

eCommerce Omnichannel Fulfillment eCommerce Platforms 130

Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Returns are a major cost of doing retail business of any kind, but especially online.

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Customer Experience Shipping Costs eCommerce Improvements 289

Retail TouchPoints

DECEMBER 10, 2021

Open Air Shopping Centers Enable Easy Omnichannel Services. One thing that’s unlikely to change in 2022 is the importance of omnichannel offerings. That means open air shopping centers have become even more attractive due to how they can make curbside and BOPIS fulfillment easier to handle.

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Shipping Costs Travel Omnichannel Leisure 328

Retail TouchPoints

NOVEMBER 23, 2020

Companies with strong online and omnichannel offerings were once again rewarded for their efforts, while those that have fallen behind in these areas continued to struggle — though their catch-up ecommerce efforts are starting to pay off. Long-Term Investments in Omnichannel and Supply Chains Pay Dividends at Big Box Retailers.

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Omnichannel Department Stores eCommerce Fulfillment 257

Retail TouchPoints

JUNE 22, 2021

The department store retailer took a similar route by dividing Saks Fifth Avenue into distinct ecommerce and brick-and-mortar companies — a move that could become a trend among apparel and specialty retailers. Saks OFF 5TH provides a compelling assortment of brands to fashion-seeking customers at the best prices.

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Specialty Retailers Other Apparel Department Stores 216

Retalon

APRIL 21, 2021

Omnichannel order fulfillment that drives customer experience (and boosts profits). Although the trend towards omnichannel fulfillment is not new, the pandemic changed many retailers’ business models almost overnight, and these changes are not going away. What is omnichannel order fulfillment in retail?

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Order Fulfillment Fulfillment Omnichannel Shipping Costs 41

Retail TouchPoints

SEPTEMBER 28, 2020

Across a wide range of retailers, three trends are driving the industry’s holiday hiring strategies: The race is on for same-day delivery. Ecommerce execution will lean more heavily on store-based fulfillment. Fulfillment Crunch Will Affect Delivery Cutoff Dates.

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Fulfillment Department Stores Shipping Costs eCommerce 306

Retail TouchPoints

APRIL 12, 2023

In November 2022 alone, for example, Leap opened multiple stores at Simon properties in California and Florida: True Classic Tees in Los Angeles’ Del Amo Fashion Center and ThirdLove , Sugarfina and Goodlife in Florida’s Town Center at Boca Raton. “We And then maybe in the winter, a coat brand can come in for six months.”

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Operations Omnichannel Customer Experience Consumer 334

Retail TouchPoints

FEBRUARY 23, 2021

Digital accounted for 44% of net sales in Q4 2020, and the retailer also highlighted the fact that 25% of its digital sales were fulfilled from its brick-and-mortar stores via curbside pickup and same-day delivery. The increasing prominence of digital reflects the company’s “Polaris” omnichannel transformation strategy.

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Department Stores Apparel Jewelry Omnichannel 211

Retail TouchPoints

OCTOBER 6, 2022

The 18 sessions also charted the impact of fast-changing consumer trends with new research and offered real-world case studies and use cases to show these solutions in action. If your data’s not up-to-date enough to jump on a trend, you’re missing out on opportunities to prevent lost sales and disappointed customers,” said Wolf. “I

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Shipping Costs Payment Services Merchant Services Payments 287

Retail TouchPoints

SEPTEMBER 16, 2022

“Gen Z has been involved with every aspect of the brand, from packaging to branding to experience,” said Shai Eisenman, Founder and CEO of Bubble, a skincare brand that recently shifted from DTC to omnichannel. With fashion being the biggest perpetrator of waste, retailers like Forever 21 are focused on taking action.

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Social Media Retail Games Consumer 328

Retail TouchPoints

SEPTEMBER 1, 2023

JCPenney is upgrading merchandising tools and supply chain operations to improve product availability as well as the overall fulfillment experience. Enhanced tools will also scale JCPenney’s ability to provide customized and localized product assortments in tune with local community preferences and trends.

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POS Merchant Services Supplies Improvements 260

OrderDynamics

SEPTEMBER 29, 2017

Do You Know About These Emerging Retail Trends? Of course, if we never take a moment to look up and consider the emerging retail trends that are set to disrupt our world tomorrow, we can’t prepare for them. To that end, lets explore three major technology retail trends that can shake the foundations of shopping.

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Food and Beverages Retail Games Channel 100

Retail TouchPoints

JULY 14, 2021

Traditionally, inconsistent data sharing and a lack of full alignment on trends and goals have hindered most demand forecasting processes. In addition to basket-level data, new, alternative data sets, including trend data and local community events, offer a lot of potential. Is this flawed in an omnichannel era?

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Shipping Costs Omnichannel Channel Recommendation 264

Fabric Blog

APRIL 22, 2024

In the previous post, Never Miss A Sale , we announced the availability of order fulfillment logic (OFL) which allows retailers to orchestrate and optimize how your distributed order management (DOM) system works across the order fulfillment process, as part of fabric OMS.

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Social Media Merchant Services Order Fulfillment Webinar 52

Steve Dennis

FEBRUARY 1, 2021

They join other fashion focused public companies like Poshmark (which also IPO-ed this month), Farfetch, TheRealReal and Yoox-Net-a-Porter, all of which sport multi-billion dollar valuations, despite continuing to lose money. The long-term profitable growth prospects for high-end fashion pure-plays are far from certain.

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Multi-channel eCommerce Books Department Stores 174

Retail TouchPoints

JANUARY 11, 2022

IRI also continues to see outsized growth in attributes like “non-GMO,” said Levin, adding “I think those trends will continue, especially as we see more retailers focused on [the whole sustainability agenda], whether it be Amazon or Sephora.”. Consumer Demands Accelerate Sustainability Priorities.

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Shipping Costs Fashion Consumer Definition 317

Retail TouchPoints

JUNE 4, 2020

These priorities fall under five key areas : Store safety and sanitation ; In-store service and engagement ; Flexible fulfillment and last mile experiences ; Cross-functional and team-based communication and collaboration ; and Empathy- and community-based culture creation. This will ultimately add time and tasks to their already busy day.”.

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Management Fulfillment Omnichannel Consumer 241

Fabric

MAY 17, 2023

The company has also embraced omnichannel commerce with its efforts to streamline the customer journey across sales channels and create an unparalleled online shopping experience. However, fashion evolves quickly, especially in niche and specialty markets. To seize on the enormous growth opportunity in the U.S.,

eCommerce 130

eCommerce eCommerce Platforms Shipping Costs EDI 130

Fabric

MAY 17, 2023

The company has also embraced omnichannel commerce with its efforts to streamline the customer journey across sales channels and create an unparalleled online shopping experience. However, fashion evolves quickly, especially in niche and specialty markets. To seize on the enormous growth opportunity in the U.S.,

eCommerce 130

eCommerce eCommerce Platforms Shipping Costs EDI 130

Fabric

MAY 17, 2023

The company has also embraced omnichannel commerce with its efforts to streamline the customer journey across sales channels and create an unparalleled online shopping experience. However, fashion evolves quickly, especially in niche and specialty markets. To seize on the enormous growth opportunity in the U.S.,

eCommerce 130

eCommerce eCommerce Platforms Shipping Costs EDI 130

Kibo

FEBRUARY 24, 2022

Microservices enable Ecommerce businesses to move away from the rigid all-in-one monolithic systems that make it difficult—if not impossible—to keep up with changing trends in consumer shopping behaviors, expectations, and the need for seamless omnichannel experiences. are linked to the frontend user interface (e.g.,

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Payment Services eCommerce Omnichannel eCommerce Platforms 118

Omnisend

JANUARY 9, 2024

They simplify inventory management and enable entrepreneurs to fulfill orders seamlessly. Identify market trends : Follow successful Shopify clothing stores and other trendy businesses. Keeping up with the latest in fashion ensures continued relevance and appeal. It fosters brand awareness and customer engagement.

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Social Media Payment Services Shipping Costs eCommerce 88

Fabric

JULY 13, 2023

During the COVID-19 pandemic, enterprise omnichannel retailers faced notable challenges (and opportunities) due to disruptions in the supply chain. As a result, providing customers with omnichannel retail experiences became a requirement for survival. What is Omnichannel Fulfillment? Let’s dive in!

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Omnichannel Fulfillment Payment Services Shipping Costs 100

Kissmetrics

APRIL 20, 2021

The BOPUS (Buy Online, Pick Up In-Store) has been attracting hype for both retailers and customers, and this trend is expected to stay. BOPUS lets retailers leverage omnichannel experiences to boost online and in-store profits when done well. You may also need employees in charge of double-checking and fulfilling orders.

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eCommerce Shipping Multi-channel Mobile 282

RTP blog

MAY 12, 2017

The omnichannel consumer is tech-savvy and looking for unique shopping experiences. They can also ship and fulfill all orders while tracking consumer feedback for future reference. This actually gives them an edge over other players in the market because they are much more effective at satisfying the omnichannel consumers’ needs.

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Payment Services Drop Ship Retail Shipping Costs 150

Kibo

FEBRUARY 2, 2022

shipping, fulfillment, inventory management, etc.). Microservices-based architecture means that you use only the products, services, and capabilities you need, easily evolving your capabilities based on customer needs and industry trends. You cannot be modular without being headless. Why choose headless over monolithic commerce?

eCommerce 62

eCommerce Shipping Costs eCommerce Platforms Order Fulfillment 62

365 Retail

JULY 19, 2022

The growth of omnichannel shopping is causing the retail landscape to evolve, and there’s no one-size-fits-all solution. They should prepare plan Bs, Cs, and even Ds to ensure they can always access the required raw materials to respond to market trends, or even pivot to different products if suppliers can’t deliver on usual goods.

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Consumer Shipping Costs Retail Supplies 57

Retail TouchPoints

DECEMBER 29, 2023

With the growing popularity of the ‘athleisure’ trend, brought on by a renewed focus on both comfort and style, sneakers and sportswear look set to dominate retail for years to come.

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Apparel eCommerce Fulfillment Order Fulfillment 284

PFS

MAY 25, 2018

Omni-channel fulfillment has become a consumer expectation. 1 The demand for omni-channel fulfillment is here to stay. Our last post, Fulfillment Technologies Changing the Game , addresses technology trends within distribution centers resulting from this new reality. Is your business ready to get in the game?

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Channel Consumer Vend Fulfillment 40

Retail TouchPoints

OCTOBER 20, 2020

Frans Johansson, CEO, The Medici Group “It’s not that obvious what you’re supposed to do with the trends. If the trends are clear, everyone’s moving in the same direction. Question 1: What’s happening in retail now, and what does the future hold? It’s the unexpected that sets us apart. ”. “If

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Merchant Services BigCommerce Clothing eCommerce 164

Retail TouchPoints

DECEMBER 3, 2021

Technological innovations have optimized and enhanced almost all areas of the retail organization, from marketing to fulfillment, but the process of bringing products to market has been markedly slower to advance. We can even drill down into the city level with zip codes to inform the assortment we apply to each of our stores.”.

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Consumer Merchant Services Retail Social Media 264

Retalon

AUGUST 14, 2023

Modern furniture inventory software provides the insights and automation needed to manage stock for omni-channel fulfillment. This allows you to respond nimbly to sudden changes in market trends or unplanned events. Boosting Customer Satisfaction Consumers increasingly expect omnichannel inventory availability. The bottom line?

Management 41

Management Multi-channel Supplies Demo 41

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

billion on clothing and fashion apparel (20 %), $2.4 In fact 21 per cent of respondents to the survey have intentions to spend an average $5.8 billion on jewelry related products, $4.3 billion on fancy dining (34 %), $2.9 billion on sweets (52%), $2.3 billion on flowers (37%), $2 billion on gift cards (19%) and $1.3

Jewelry 52

Jewelry eCommerce Platforms Point of Sale Gifts 52