Retail TouchPoints

MAY 20, 2022

The designer fashion brand launched its own ecommerce operation in 2008, at a time when many other high-end specialty labels were still turning up their noses at digital. The company’s wholesale business is still thriving, but now it’s only part of an omnichannel strategy that includes ecommerce , social commerce and marketplaces.

Omnichannel 270

Omnichannel Department Stores BigCommerce Fashion 270

Retail TouchPoints

OCTOBER 20, 2022

All backend operations will be fully managed by CaaStle through its “clothing-as-a-service” rental ecosystem, including reverse logistics and garment care. Fashion subscription service Stitch Fix is also continuing to experience declines in its business.

Fashion 311

Fashion Magazine Subscription Clothing 311

Retail TouchPoints

MAY 26, 2021

Fast fashion retailer Windsor Fashions is planning to open 150 new stores over the next two years, adding to its current fleet of 230 locations across 42 states in the U.S. The retailer refers to its model as a “Nationalized Boutique,” with each store featuring its own assortment unique to its market.

Fashion 279

Fashion Reference Omnichannel Events 279

Retail TouchPoints

SEPTEMBER 14, 2023

The youth fashion and lifestyle brand is tapping Cart.com ’s logistics expertise and order and inventory management capabilities to support all its U.S. fulfillment operations. Like many retailers, Pacsun is focusing on efficiency — and that means getting products to customers as quickly and easily as possible.

Fulfillment 261

Fulfillment POS Point of Sale Omnichannel 261

Fabric

APRIL 11, 2023

Fashion and apparel storefronts always need fresh supplies of trendy clothes. With all these factors affecting the fashion industry, it’s no surprise that Deloitte finds that only one-third of retail executives are confident about maintaining or improving profit margins in the coming years. Drop-shipping will increase substantially.

Clothing 130

Clothing Fashion eCommerce Shipping Costs 130

Fabric

MARCH 14, 2023

Welcome to Part 2 of The Modern Retailer’s Guide To Dropshipping Fashion and Apparel. In Part 1, we covered the basics of dropshipping and explored the reasons why every fashion retailer should switch from a traditional retail model to an asset-light dropship model. 5 Tips and Strategies for Dropshipping Fashion and Apparel 1.

Apparel 130

Apparel Fashion Shipping Costs Merchant Services 130

Retail TouchPoints

MARCH 5, 2021

The beverage alcohol company, which has operated as a traditional distributor-based wholesale business for decades, is currently in the process of building out standalone websites for its key brands as it moves toward becoming a customer-centric omnichannel operation. Moving from Traditional DTC to a Digital-First Approach.

Omnichannel 258

Omnichannel Channel Shopify Operations 258

Omnisend

MARCH 29, 2021

If ever any industry fully embraced ecommerce, it’s fashion. According to Shopify’s Fashion Industry Report , the fashion industry will reach a whopping $713 billion by next year. That number is largely influenced by the industry’s domineering growth, as indicated by ecommerce fashion industry statistics from Statista.

Fashion 148

Fashion eCommerce Omnichannel Clothing 148

Retail TouchPoints

MAY 31, 2022

She will leverage her experience to help advance the omnichannel fashion retailer’s plans for growth and developing a best-in-class customer experience. Her other leadership titles there include EVP of Store Operations, President of Catalog Division, Neiman Marcus Direct and President of NM Stores.

Omnichannel 278

Omnichannel Fashion Customer Experience Operations 278

Retail TouchPoints

APRIL 9, 2024

A new floral-themed streetcar has hit the streets of Toronto touting the offerings of online fashion retailer Shein as it travels around the city. By tagging @shein_ca on Instagram with #SheinIntoSpring and #SheinCanada, fans can enter to win a $100 Shein gift card.

Fashion 263

Fashion Travel Gifts Operations 263

iVend

APRIL 17, 2023

iVend for Magento ChatGPT is used by retailers to enhance their omnichannel strategy. So how does chatGPT play a role in omnichannel retail POS? Omnichannel retail is the bringing together of multiple online and offline channels in a customer-centric approach that delivers the best possible shopping experience.

POS 96

POS Omnichannel Retail Social Media 96

Retail TouchPoints

JANUARY 9, 2023

The Polaris strategy, which involves a combination of customer, operations and store footprint-based initiatives, has had mixed success. These shops, located closer to customers, can serve as omnichannel hubs. The company will offer impacted employees jobs at nearby locations or severance packages.

Department Stores 266

Department Stores Omnichannel Operations Fashion 266

Retail TouchPoints

SEPTEMBER 8, 2023

Fashion apparel retailer Express, Inc. With more than 20 years of experience in the consumer products industry and “a proven record of operating excellence, financial discipline and building high-performance teams,” Glendinning will officially join the Express leadership team and board of directors on Sept.

Consumer 246

Consumer Apparel Fashion Omnichannel 246

Retail TouchPoints

OCTOBER 26, 2020

With ecommerce traffic unlikely to wane anytime soon, retailers need to harden their operations to prepare for a potential holiday rush. Platforms such as Amazon Web Services (AWS) have been a backbone of ecommerce for years, and their operations have led to insights on how to better prepare online operations for the digital future.

Operations 336

Operations eCommerce Retail Fashion 336

Retail TouchPoints

APRIL 14, 2023

Express and owner WHP Global have entered a definitive agreement to acquire Bonobos from Walmart for a combined purchase price of $75 million , including $50 million for the Bonobos brand and $25 million for the operating assets and related liabilities of the Bonobos business. Bonobos will remain at its current headquarters in New York.

Omnichannel 269

Omnichannel Customer Loyalty Operations Definition 269

Retail TouchPoints

NOVEMBER 6, 2023

After a successful partnership with Pacsun, the fashion brand opened its first U.S. The core of this approach is “aligning our brand with the values and expectations of today’s consumers, while expanding our reach and optimizing our operations.” 2023 was a critical year in Princess Polly ’s growth story.

Fashion 262

Fashion Omnichannel Operations Consumer 262

Retail TouchPoints

FEBRUARY 14, 2022

Urban Outfitters has named retail veteran Francis Pierrel as President to lead the company’s North American operations. URBN operates a portfolio of fashions brands, including Anthropologie , BHLDN , Free People , FP Movement , Terrain , Urban Outfitters, Nuuly and Menus & Venues. and Europe.

Omnichannel 264

Omnichannel Fashion Operations eCommerce 264

Retail TouchPoints

JUNE 27, 2023

Lima-Guinehut brings more than 20 years of omnichannel experience to the role.

Fashion 278

Fashion Omnichannel Channel Operations 278

Retail TouchPoints

NOVEMBER 10, 2023

These increases were driven by lower freight expenses and operational improvements. Overall cash flow from operating activities recorded an inflow of $75 million , compared to an outflow of $170 million in the year prior. billion and 72.5% respectively. Ending inventory also decreased year-over-year, from $1.14 billion to $943 million.

Operations 273

Operations Omnichannel Fashion Improvements 273

Retail TouchPoints

JULY 26, 2021

Frazier was most recently SVP of Operations, leading GNC’s U.S. and Canada stores and operations teams. Frazier joined GNC in 2017 as VP of Franchise Operations; earlier in his career he held leadership roles at retailers including Abercrombie & Fitch , GameStop , Mattress Firm and Helzberg Diamonds.

Omnichannel 279

Omnichannel Fashion Operations Consumer 279

Retail TouchPoints

JANUARY 21, 2022

In her new role, Martin will take over responsibility for all supply chain operations. Karthik will lead a number of tech-focused functions, including omnichannel engineering, cloud platforms, operations and reliability, with the goal of driving end-to-end customer-facing IT development and architecture.

Supplies 260

Supplies Technology Omnichannel Fashion 260

Retail TouchPoints

DECEMBER 16, 2022

Warner Music Group (WMG) will partner with and invest in digital fashion retailer DressX , gaining a platform for select WMG artists to design their own virtual fashion lines. The company is committed to sustainable fashion, promoting the digital garment market as a way for consumers to showcase their style digitally.

Fashion 289

Fashion Clothing Definition Consumer 289

Retail TouchPoints

SEPTEMBER 8, 2023

Fashion retailer Rue21 is bringing a new CIO on to its revamped leadership team. He will be responsible for the strategic planning and execution of Rue21 business applications and operations, integration of ecommerce and back-office platforms, B2B and B2C initiatives and maintenance of retail.

Fashion 263

Fashion B2C B2B Customer Experience 263

Retail TouchPoints

JULY 6, 2022

Reliance Retail calls itself India’s largest fashion destination, boasting 1,900 Reliance Trends stores under various banners, and also operates the JioMart online grocery business that serves more than 200 cities. The trend of Gap working with franchisees that have local expertise was first seen in Europe.

Multi-channel 278

Multi-channel Consumer Electronics Fashion Retail 278

Retail TouchPoints

NOVEMBER 17, 2021

The newest members of the Away executive team are: Charles Liu joins as the company’s first-ever Chief Operating Officer, leading Away’s end-to-end supply chain and business technology teams. Chatelain was previously VP of Innovation and Digital Product at West Elm and most recently was Chief Digital Officer of J.

Travel 277

Travel Fashion Omnichannel Retail 277

Retail TouchPoints

DECEMBER 8, 2022

The deal includes plans to acquire “multiple” fashion brands as well as the expanded monetization of the Express brand through global licensing partnerships. operations, while the joint venture works to expand the brand into new categories and geographies through licensing deals. Taking Advantage of Retail Consolidation.

Toys 285

Toys Omnichannel Operations Fashion 285

Retail TouchPoints

MAY 18, 2023

Lisbona attributes a share of her brand’s rapid rise to its early adoption of NetSuite , which laid a “strong foundation” for more analytical business operations and real-time decision-making. “A The company implemented NetSuite ERP to create more efficient processes and establish a more integrated view of operations.

POS 277

POS Channel B2C Social Media 277

Retail TouchPoints

DECEMBER 10, 2021

Kampf and Northwood Retail, which operates shopping centers including Domain NORTHSIDE in Austin, Texas and Freshfields Village in Kiawah, S.C., Open Air Shopping Centers Enable Easy Omnichannel Services. One thing that’s unlikely to change in 2022 is the importance of omnichannel offerings. “What’s going to normalize?

Shipping Costs 328

Shipping Costs Travel Omnichannel Leisure 328

Retail TouchPoints

JANUARY 19, 2022

Prior to Paper Source, Park’s roles including a nine-year tenure at Hong Kong-based DFS , a division of LVMH , where she launched the company’s first global ecommerce site for fashion, beauty, accessories and spirits, serving China, Korea, Japan, Southeast Asia, Europe, the Middle East and the U.S.

Fashion 299

Fashion Social Media Accessories Subscription 299

Retail TouchPoints

NOVEMBER 7, 2023

WHP also will build up the brand’s presence in Mexico with IB Group and grow its brick-and-mortar footprint in Central America via its partnership with Fastco , including four new Express stores in key locations through 2026.

Toys 264

Toys Retail Accessories Apparel 264

Retail TouchPoints

DECEMBER 13, 2021

The customer doesn’t think in channels, so [the question becomes] how can the retailer stop operating in channels? That even includes no longer operating [in terms of] “properties.” And then the final bucket is optimizing operations. In the past each store’s performance depended on the quality of the operations leadership team.

Channel 182

Channel Omnichannel Retail Merchant Services 182

Retail TouchPoints

JUNE 6, 2023

Marc Fisher Footwear will take on the Hunter brand’s footwear design, wholesale and ecommerce operations. At the intersection of fashion and outdoor, Hunter introduces another elevated global brand to Authentic’s diverse Lifestyle portfolio,” said Jamie Salter, Founder, Chairman and CEO of Authentic in a statement. In the U.S.,

Outdoor 278

Outdoor Accessories Apparel Operations 278

Retail TouchPoints

OCTOBER 13, 2021

in the next five years and also has its sights set on international expansion, with plans to launch omnichannel operations in key markets in Western Europe and Asia Pacific next year as well as an innovation center in Taiwan. The company plans to add more than 100 additional stores in the U.S.

Apparel 264

Apparel Omnichannel Fashion Supplies 264

Retail TouchPoints

JANUARY 28, 2021

The Parisian fashion house has more than 350 points of sale across more than 30 countries throughout Europe, Asia and the U.S., Zadig & Voltaire is doing just that as they build a global, omnichannel-ready retail model.”. in addition to its website.

Omnichannel 242

Omnichannel Point of Sale Fashion Supplies 242

Retail TouchPoints

JANUARY 29, 2021

For Vietnamese retail management firm Au Chau Fashion and Cosmetic Company (ACFC) , the rapid adoption of online shopping spurred by COVID-19 store closures offered an opportunity to beef up the omnichannel experience across its suite of international brands. .

Payment Services 264

Payment Services Management Other Magento 264

Retail TouchPoints

MAY 8, 2023

The brand is likely seeking to gain market share after the demise of BuyBuy Baby parent company Bed Bath & Beyond , which filed for Chapter 11 bankruptcy protection and began a wind-down of its operations in April. Styles are available in multiple colors, in sizes ranging from Small to XXXL.

Fashion 302

Fashion Accessories Apparel Presentation 302

Retail TouchPoints

JULY 18, 2023

The mergers and acquisitions market remains strong for direct-to-consumer firms that operate across a spectrum of channels, but investors are now going back to the fundamentals and targeting companies with evidence of economic success.

Customer 242

Customer Specialty Retailers Supplies Banking 242