Retail TouchPoints

JULY 19, 2023

Offer leadership and soft skills training Store associates are busier than ever. While they need to always be up to date on how to do these tasks efficiently and effectively, retailers can’t lose sight of the bigger picture — and that means investing in training that expands employees’ skills and sets them on a path to progression.

Technology 185

Technology Mobile Customer Experience Download 185

Retail TouchPoints

APRIL 26, 2023

Major retailers are increasingly rolling out the red carpet to draw in small business customers: Ikea has launched a new loyalty program for SMBs called the Ikea Business Network, and Lowe’s is enhancing its business loyalty program with a suite of new mobile tools for business owners. Customer Engagement and Loyalty Manager in a statement.

Customer 296

Customer Small Business Retail Electronics Travel 296

Retail TouchPoints

DECEMBER 20, 2023

The retailer has built, tested and optimized mobile-based technology to help associates feel equipped, informed and connected to serve customers across all channels. As a result, associate training and engagement came to the forefront. Let’s begin the countdown… 5.

Retail 248

Retail Supplies Merchant Services Social Media 248

Retail TouchPoints

JANUARY 11, 2024

has announced a multi-year strategic partnership with Google Cloud to create more personalized and inclusive online shopping experiences, improve customer and associate experiences and drive operational efficiencies through the use of AI and generative AI technologies. (VS&Co.) in a statement. ’s digital platform. in a statement.

Supplies 173

Supplies Technology Recommendation Apparel 173

RTP blog

JUNE 6, 2018

But it’s time we all stopped thinking of mobile as a set of apps that support a mobile strategy, and instead focused on adopting an Enterprise Mobile Lifestyle Strategy. What do we mean by a Mobile Lifestyle Strategy? The nature of the customer’s mobile lifestyle is premised upon a mobile-first approach.

Mobile 150

Mobile Merchant Services Technology Fulfillment 150

Retail TouchPoints

OCTOBER 11, 2023

In fact, data from Legion Technologies finds that 37% of managers say they’re hiring more minors due to the shortage. Fortunately, new technologies — bolstered by rapid advancements in artificial intelligence — can make this process easier. But good communication isn’t only about technology. It’s also about culture.

Management 273

Management Technology Operations Retail 273

Retail TouchPoints

JUNE 17, 2020

The hype surrounding “experiential retail” encouraged retailers to think big and invest in technology that would keep shoppers in stores longer — touching and feeling products and having long, passionate conversations with associates. That means using technology to focus less on razzle-dazzle and more on practicality. Austin added.

Technology 164

Technology Beauty and Health Retail POS 164

Retail TouchPoints

JANUARY 18, 2024

The technology, particularly generative AI, already is powering use cases throughout the retail enterprise, and it’s still on a strong growth trajectory, even — or perhaps especially — because the technology itself is still developing. AI requires training and accurate data for peak performance.

Merchant Services 289

Merchant Services Retail Definition Technology 289

Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Here we’ll take a look at these trending technologies and how they will shape B2B businesses’ ability to deliver a frictionless experience with their digitally native buyers.

B2B 240

B2B eCommerce BigCommerce Omnichannel 240

Wiser

JANUARY 8, 2024

A prime solution for streamlining retail price checks lies in leveraging technology, specifically innovative mobile-based platforms. This technology also offers the benefit of easy integration with existing retail systems, providing shoppers an overall seamless experience.

Operations 141

Operations Technology Mobile Customer Experience 141

Retail TouchPoints

SEPTEMBER 12, 2023

Embodied by the MACH philosophy (or Microservices, API First, Cloud-native and Headless), composable architecture brings multiple benefits, from tailored solutions for unique business challenges and shorter development cycles to innovation via technology diversity and robust future-proofing.

Webinar 266

Webinar Technology Operations Mobile 266

Retail TouchPoints

JUNE 12, 2023

While AI was initially associated with big tech and multinational brands, the technology is becoming increasingly available for everyone. The technology can also enable retailers to optimize their end-to-end operations, manage pricing and organize logistics. This technology seamlessly integrates into touch points and platforms.

Retail 268

Retail Technology Games Recommendation 268

RetailMinded

NOVEMBER 14, 2022

Image recognition technology, which is in use in many different fields, is one of the most popular developments that has been on the agenda of the retail industry for the last few years. Advances in artificial intelligence also allow the potential of image recognition technology to be unleashed. What is Image Recognition Technology?

Payment Services 52

Payment Services Technology Retail Mobile 52

Korona

FEBRUARY 12, 2021

Workplace training and development has a long, complex history. The Industrial Revolution, which began in the early 1900s, was the catalyst for the creation of many of the fundamental tenets of on-the-job training—an approach that we still use today in the retail sector. When Social Distancing and Training Meet.

Retail 52

Retail POS Operations Technology 52

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

B2B 135

B2B Mobile eCommerce Shipping Costs 135

GetElastic

MAY 22, 2019

Mobile commerce apps for B2B are increasing, and with good reason — 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app. How mobile applications support B2B commerce.

B2B 146

B2B Mobile eCommerce Shipping Costs 146

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

B2B 130

B2B Mobile eCommerce Shipping Costs 130

Retail TouchPoints

SEPTEMBER 14, 2022

Starbucks is preparing for the future with Starbucks Odyssey, a new experience that will be powered by Web3 technology, and the release of its Reinvention plan, a three-year financial roadmap that aims to deliver 7% to 9% comparable store sales growth and 10% to 12% revenue growth annually. company-operated stores.

Food and Beverages 250

Food and Beverages Cryptocurrencies Technology Mobile 250

Retail TouchPoints

FEBRUARY 8, 2024

Nike’s Training Club app and L’Oréal’s Content Studio are great examples of brands that have gone beyond simply selling products and branched out into territory usually dominated by publishers. Overly complicated technology will hold these collaborations back, limiting the potential of campaigns.

Payments 299

Payments Payment Services Retail Channel 299

Retail TouchPoints

JULY 11, 2022

Each Skin Care Center location will be staffed by CVS Beauty Consultants and licensed estheticians who have been trained in diagnostics by L’Oreal experts. The locations feature diagnostic tools such as advanced LED technology from SkinScope and ModiFace ’s Derm Skin analyzer to address the specific skincare needs of each customer.

Beauty and Health 275

Beauty and Health POS Customer Experience Mobile 275

Retail TouchPoints

NOVEMBER 16, 2023

While consumers have been “trained” to type in as few words as possible when searching, SGE is designed to deliver results with highly specific multi-word queries that resemble natural phrases. The new capability will roll out on mobile in the U.S. To help with this, Google has introduced AI-powered image generation for shopping.

Gifts 240

Gifts Apparel Subscription Presentation 240

Retail TouchPoints

OCTOBER 19, 2022

Key takeaways include: Lean on mobile tools, but don’t forget associates: In-store technology is both expensive and necessary, but tapping into the technology shoppers carry in their pockets can defray some of the cost. Invest in Mobile Tools for Shoppers and Associates Alike.

Shipping Costs 271

Shipping Costs Omnichannel Webinar Operations 271

Forrester eCommerce

APRIL 7, 2020

Mixed reality experiences run the gamut from augmented reality (AR) mobile apps to try-on lipstick and shoes to completely immersive virtual reality headsets used for military and surgical training. Spectacles 3, the latest camera-equipped sunglasses from Snap, marks a large improvement from Spectacles 2 (launched in April 2018).

Mobile 285

Mobile Improvements Technology 285

Retail TouchPoints

FEBRUARY 15, 2023

Approximately 47 companies and organizations are collaborating on the Call to Action across the financial services, textiles and apparel, agriculture, technology, telecommunications and nonprofit sectors to strengthen the region’s economic security. Among the companies that announced new commitments on Feb.

Telecommunications 244

Telecommunications Financial Services Supplies Apparel 244

365 Retail

JUNE 29, 2021

The face of retail is continually changing and our sector needs to leverage technology in order to respond effectively. The answer – digitising checklists, spaces and training. One place we can start is with technology – using digital solutions and tech to monitor store conditions. Sustainable spaces. Download Now .

Technology 52

Technology Retail Operations Mobile 52

Retail TouchPoints

APRIL 10, 2024

Yes, consumers now have access to never-before-seen levels of personal technology and convenience, but the idiom “there’s no such thing as a free lunch” also has never been more true. Almost all of these major issues that we see as we doom scroll can be connected to our relationship with technology. I’m not a Luddite.

Retail 267

Retail Technology Consumer Other 267

Retail TouchPoints

APRIL 29, 2021

Enjoy , which Johnson founded in 2014, brings the store experience to consumers’ homes via a technology-powered “mobile store” operation. . “In With Enjoy, customers make an appointment with a retailer, and a trained expert shows up at their door with the store experience neatly packed up in a suitcase.

Telecommunications 175

Telecommunications Consumer Electronics Electronics Technology 175

RTP blog

NOVEMBER 7, 2018

This sixth annual Retail TouchPoints Store Operations Survey examines the top challenges omnichannel retailers face in shoring up their brick-and-mortar locations, and reveals the strategies and technology solutions they are using to meet those challenges. have increased investments in employee training/engagement this year).

Mobile 150

Mobile Fulfillment Operations Omnichannel 150

Retail TouchPoints

NOVEMBER 3, 2020

As moderators of the live roundtable titled Designing Stores That Delight Shoppers With Technology , Joé Lloyd of AVIXA and Beth Warren of CRI had the chance to dive in with an engaged group of retail executives from across the globe, to discuss some of the innovative technologies and strategies that are keeping customers coming inside.

Technology 191

Technology Mobile Consumer Customer 191

Kissmetrics

DECEMBER 23, 2021

Technology is ever-changing and, because of that, so is marketing. The evolution of the metaverse is just one recent development in the world of technology, but one that will have a huge impact on the human experience as we know it. Think of “smart glasses” or the popular mobile game Pokemon Go. Virtual Training or Classes.

Games 363

Games Arts Events eCommerce Platforms 363

Retail TouchPoints

NOVEMBER 18, 2022

Usually only a loss prevention team member, security guard or someone specifically trained and designated to stop criminal activity would attempt to stop such a crime in the act. ALPR technology has become not only more powerful but also less expensive and easier to install. Let’s not make it easy for them.

Retail 281

Retail Operations Magazine Shopping Carts 281

Korona

OCTOBER 6, 2021

Fortunately, if you use a labor management platform , there are a number of ways you can put the technology to work and improve employee retention. Technology that engages team members and simplifies tasks can make all the difference between a frustrated team with poor morale and – well, you get the idea. Recognizing hard work.

Technology 52

Technology Improvements Management POS 52

Kissmetrics

APRIL 23, 2021

There are many different ways this plays out, but as the technology develops, the opportunities explode. The technology that allows for these immersive reality experiences is constantly evolving, bringing our reality closer to the virtual experience. Mixed reality is where a lot of technology evolution is pushing right now.

Technology 264

Technology Reference Definition Other 264

Retail TouchPoints

JULY 28, 2020

There are new and innovative ways to marry personal computing devices, gesture recognition technology, merchandising creativity and inventory management to create a new world of retail that’s an inviting, engaging and safe space for thriving retail commerce — as well as the sometimes-elusive emotional connection between shoppers and brands.

Retail 202

Retail Mobile Multi-channel Technology 202

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

B2B 78

B2B Mobile eCommerce Shipping Costs 78

Retail TouchPoints

SEPTEMBER 6, 2022

Make no mistake, this is a treacherous environment for retailers, which must make complex and difficult decisions about where to invest and divest, how to train employees, which technologies to employ and so on. Building this kind of omnichannel experience revolves around a combination of data analytics and mobile devices.

Merchant Services 269

Merchant Services Payment Services Financial Services Omnichannel 269

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

Supplies 224

Supplies Beauty and Health Payment Services Fulfillment 224