Retail TouchPoints

MARCH 8, 2023

This search for sustainable practices scales up from a product or service’s initial messaging to the built environment, and it filters through every space in between. With greater transparency comes greater responsibility to reduce the carbon footprints of brick-and-mortar retail spaces.

Retail 252

Retail Operations Consumer Technology 252

Retail TouchPoints

APRIL 5, 2024

To mark Autism Acceptance Month, all Lego stores in the U.S. Associates will be trained to understand how sensory needs vary and how they can best help neurodivergent children and adults in the store. The certification serves as a reassurance to neurodivergent visitors and their families that the store environment will be welcoming. “We

Channel 262

Channel Technology Retail Other 262

Retail TouchPoints

JUNE 29, 2022

A successful retail space uses the art of design to provide a clean, aesthetically pleasing and accessible storefront and property. But businesses should also take into consideration how their security comes into play in the space. Evaluate Your Retail Store’s Location. Maximize the Visibility and Power of Your Security Cameras.

Small Business Retail 261

Small Business Retail Payment Services Retail POS 261

Retail TouchPoints

JANUARY 13, 2022

This has created opportunity for real estate owners and operators everywhere, whose empty strip malls and warehouses now represent a new and steady source of rental income. Extraction and cultivation sites, where growers use potentially dangerous chemicals, will need proper sprinkler systems. Sounds like a win-win? Think again.

Retail 272

Retail Operations Supplies Management 272

Retail TouchPoints

DECEMBER 4, 2023

However, achieving full automation in the retail space is often not feasible or desirable. As a result, the industry is witnessing the swift ascent of partially automated systems such as Autonomous Guided Vehicles (AGVs), Autonomous Mobile Robots (AMRs) and Collaborative Robots (Cobots).

Retail 237

Retail Shipping Costs Travel Operations 237

Retail TouchPoints

MARCH 11, 2021

Smart lighting company Juganu has launched a network technology-powered connected lighting system called “The Foam.” The Foam was designed to make retail locations “smart” by providing retailers with suggestions to improve operations, and creating more personalized shopping experiences for their customers.

Customer 252

Customer Department Stores Operations Technology 252

Retail TouchPoints

OCTOBER 19, 2023

For retailers relying on critical IT systems to support both in-store and ecommerce sales, outages from significant weather events can have a big impact on business. Taking steps to implement an integrated backup power strategy can help retailers safeguard their operations even in the face of extreme events: Start with the foundation.

Events 217

Events Retail Telecommunications Point of Sale 217

Retail TouchPoints

JANUARY 30, 2024

Generative AI (Gen AI) has brought about a seismic shift that’s reshaping customer interactions and business operations. Retailers should strive for their AI systems to cater to diverse customer bases without bias. Moreover, ethical AI training in retail should also focus on inclusivity.

Retail 322

Retail Customer Experience Technology Customer Data 322

Retail TouchPoints

OCTOBER 18, 2023

Today’s consumers seek immersive experiences that transcend the digital realm and come alive in physical spaces. Creating a retail space that is visually captivating, adaptable, sustainable and cost-effective is no small feat. Other eco-friendly options include reclaimed timber, which adds a layer of history to retail spaces.

Retail 240

Retail Consumer Games Technology 240

Retail TouchPoints

SEPTEMBER 19, 2023

Consumers select their items and then leave the store via an exit gate that they unlock either with their credit or debit card or by hovering their palm over an Amazon One device. We are seeing great traction for this new store, and our fans are enjoying the experience.”

Apparel 253

Apparel Technology Payment Services Games 253

RetailMinded

JANUARY 15, 2024

We’re diving into the art of finessing your client scheduling system so it works like a dream. And of course there are niche-specific tools in this space which cater to the needs of your particular operation. Automated reminder systems are the game changers here. And when they swing by? Wrapping Up So that’s it!

Books 52

Books Outdoor Arts Games 52

Retail TouchPoints

MAY 25, 2021

Timothy Oulton , a British luxury furniture brand, has signed a 10-year lease for a 7,170-square-foot retail space at 901 Broadway at 20th Street in New York’s popular Flatiron District. The store will serve as the retailer’s East Coast flagship, and will be the brand’s largest retail presence in the region.

Department Stores 299

Department Stores Retail Operations Other 299

Retail TouchPoints

OCTOBER 24, 2023

To succeed in the face of this latest set of macroeconomic challenges, leaders in the retail and CPG industries now need to step back and evaluate what’s next for their business operations. For example, with the growth of omnichannel orders, retail employees have needed to pick and pack items at the store level.

Retail 268

Retail Supplies Operations Technology 268

Retail TouchPoints

APRIL 5, 2023

GNC will revamp its brick-and-mortar stores to make them into “home bases” where its tech-driven omnichannel experience will be launched. GNC has partnered with Salesfloor to bridge GNC.com with in-store associate coaching to create an omnichannel social selling experience. From there, the entire transaction can be completed virtually.

Omnichannel 250

Omnichannel POS Mobile Operations 250

Groove

DECEMBER 18, 2023

This level of customization demanded a solution that was both dynamic and reliable, capable of handling intricate details without compromising on user experience or operational efficiency. Each time a customer finalizes a product with their chosen specifications, the system automatically creates a unique SKU.

Toys 195

Toys Shipping Costs eCommerce BigCommerce 195

Retail TouchPoints

MAY 3, 2023

Many brands have made fundamental changes to their business and operating models and shared that progress with sophisticated branding and messaging, and they have found huge commercial success during this shift. Avoid direct adhesives and fasteners, and work on a modular grid to maximize reconfigurability.

Retail 259

Retail Supplies Omnichannel Consumer 259

Retail TouchPoints

MAY 8, 2024

Artificial intelligence has revolutionized the way businesses and individuals operate by using data to power tools that can analyze, respond, predict and create in a manner similar to the human brain. The potential for bias in these systems is clear. Bias concerns.

Payment Services 255

Payment Services Retail Outdoor Technology 255

Retail TouchPoints

DECEMBER 28, 2022

However, this doesn’t mean introducing robotics into warehouse operations and completely cutting down the labor force. The goal is to build connected, streamlined operations that allow more work to be done in a shorter amount of time. System Automation. The ever-changing retail market has made automation a necessity.

Management 270

Management Order Fulfillment Fulfillment Shipping Costs 270

Retail TouchPoints

MARCH 6, 2024

Also known as The Dolphin, this Dorset, England-based mixed-use destination combines retail, healthcare, co-working space and community-driven activations. The “sad-looking space” was about 70% occupied and “unloved” strategically. That sits along two strands: one being, how do you shift the culture internally?

Small Business Retail 249

Small Business Retail Events Merchant Services Consumer 249

Retail TouchPoints

MARCH 30, 2022

Some of the retailer’s plans include redesigning back rooms to accommodate pickup, delivery and ship- from-store orders; adjusting staging operations for orders to drop in three-hour increments to maximize space; and sending overflow delivery orders to the crowdsourced Spark Driver network.

Fulfillment 274

Fulfillment Omnichannel Shipping Costs Supplies 274

Retail TouchPoints

FEBRUARY 15, 2023

Google Cloud and Accenture are expanding their strategic partnership with a series of new initiatives to help retailers modernize their businesses and transform store operations. Current customer Albertsons Cos. and all of those have a data and analytics element, which is what we’re helping them figure out.”

Merchant Services 272

Merchant Services Supplies Retail Customer Data 272

Retail TouchPoints

JUNE 6, 2022

Expanded assortments, as in the case of Nordstrom partnering with an increasing number of brands, or new “couples” such as Petco Health and Wellness and Lowe’s partnering to open in-store pet shops at 15 locations. Miriam Molino Sánchez is Head of Global Retail Practice at Stibo Systems.

Retail 239

Retail Operations Channel Supplies 239

Retail TouchPoints

DECEMBER 21, 2021

Then COVID-19 arrived and accelerated the rate of change, challenging stores even more to keep up. Before, people came to the store, looked at and selected items, purchased them and left. Today, customers may order online, come to your store to pick up their orders and never step foot inside your store.

Customer Experience 296

Customer Experience Customer Retention Technology Customer 296

Retail TouchPoints

OCTOBER 13, 2022

The items, which will have connectivity with the Roku TV Operating system, will be available in nearly 3,500 Walmart stores beginning Oct. Roku’s new line of Smart Home devices, available exclusively in-store at Walmart, allows our customers to easily enjoy the security and convenience afforded by these new products from Roku.”.

Toys 292

Toys Electronics Operations Technology 292

Retail TouchPoints

NOVEMBER 30, 2022

LaFleur began with the September 2022 opening of a 550-square-foot store on the Upper East Side of Manhattan. Katie Twidwell, VP of Operations at M.M. LaFleur’s inspiration for expanding from a showroom model into a traditional retail space? RTP: How did you choose a physical space that aligns with the M.M.

Customer 260

Customer Shipping Events Clothing 260

Retail TouchPoints

FEBRUARY 9, 2022

Many luxury brands communicate their heritage and the promise of an elevated shopping experience via store design: traditional colors, subtle lighting and deep carpets that create a high-end hush. It can be a unique, engaging shopping experience that they can’t do in their main stores.

Food and Beverages 258

Food and Beverages Social Media Operations Automotive 258

Retail TouchPoints

APRIL 18, 2024

And if they fall in love with the lotion we’re using or with the pour-over coffee system that we have, it’s really cool to see them take that part of the experience home with them.” ‘The But at Mint House the shopping happens in the real world — just not in a store. It’s the ultimate try-before-you-buy experience.

Travel 244

Travel Banking Retail B2B 244

Ecommerce Platforms

APRIL 4, 2022

The best POS system for small business is a simple, affordable, and reliable tool for managing sales and in-person transactions. A point-of-sale system empowers businesses to take payments from consumers in-store and track the movement of inventory. Access to a built-in CRM system for tracking important customer information.

Small Business Retail 104

Small Business Retail POS Payment Services lightspeed 104

Retail TouchPoints

JULY 9, 2021

For owners and franchisees of multi store chain retail outlets, the news is increasingly real and positive. Chain retailers face fierce competition today on many fronts, not least of which is just getting the customer into the store. Walmart has announced plans to emit zero carbon in its stores by 2040. Take grocery stores.

Management 264

Management Retail Customer Experience Operations 264

Retail TouchPoints

AUGUST 10, 2022

Disaster avoidance software : Many stores that are part of larger retail chains operate without on-site IT support staff. Remote monitoring and predictive analytics : Advancements in connectivity have increased expectations for secure, real-time access to retail system data. Protect the Bottom Line.

Small Business Retail 270

Small Business Retail Retail Telecommunications Events 270

Retail TouchPoints

APRIL 6, 2022

Shopping center owners and operators have faced rapid shifts in the retail landscape over the last few years due, in part, to an increase in online shopping and the buy online, pick up in-store response to the COVID-19 pandemic. Leveraging Data for Stronger Lease Negotiations.

Omnichannel 270

Omnichannel Events Operations Technology 270

Retail TouchPoints

MAY 3, 2023

As sustainability has become increasingly urgent in higher-level executive discussions, store design teams have had to face a new creative reality: that they need to integrate sustainability into every facet of their work, from the raw materials that go into the products they choose to the use of greenery and natural light in the finished designs.

Beauty and Health 300

Beauty and Health Document Consumer Operations 300

Retail TouchPoints

APRIL 26, 2023

This mismatch of the item’s size and the box it comes in might seem like a minor problem, but it makes the already expensive last mile even more costly, with higher corrugate cardboard costs and wasted space in delivery trucks (not to mention being a sustainability nightmare). How about a picture of a dog because you bought dog biscuits?

Shipping Costs 206

Shipping Costs Shipping eCommerce Improvements 206

Kibo

MARCH 17, 2023

Flexible fulfillment enables retailers, manufacturers, and distributors to quickly pivot fulfillment strategies based on consumer trends and efficiently fulfill customer orders through a variety of channels, such as in-store, online, and marketplaces.

Fulfillment 62

Fulfillment Operations Shipping Costs Merchant Services 62

Retail TouchPoints

JULY 26, 2021

It’s one thing to attend trade shows and compete for buyers’ attention to get retail shelf space; it’s another to convince 230 million online shoppers in the U.S. Unlike natively digital brands that start as complete unknowns, wholesale brands often already have some brand awareness thanks to their in-store presence.

Payment Services 276

Payment Services Fulfillment Web Design B2B 276

Retail TouchPoints

APRIL 18, 2024

Gopuff has partnered with Misfits Market , an online grocer dedicated to reducing food waste that delivers to Gopuff’s microfulfillment centers nearly every day, while Grubhub will work with Mercato , an online marketplace for independent grocery stores with more than 950 retailers across the country.

Small Business Retail 242

Small Business Retail Banking Fulfillment Supplies 242

Retail TouchPoints

OCTOBER 18, 2022

Rethinking how they move and flow will improve all qualities of a store experience without intruding on anyone’s privacy. What are they doing in-store? The experience boasted the highest engagement rate of any store element, with 50% of all customers who entered its footprint demonstrating product engagement.

Customer Experience 286

Customer Experience Customer Apparel Technology 286