Remove products experiment web-experimentation
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Experimentation: The Holy Grail for Personalization, but Challenges Lie Ahead

Retail TouchPoints

By delivering relevant, targeted content and experiences — commonly known as personalization — ecommerce companies can increase engagement, conversion, average order value and ultimately, revenue. We believe the answer is simple: rapid and robust experimentation.

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Citing Rise of Generative AI, Snap Nixes ARES White-Label AR Offering

Retail TouchPoints

Launched this past March , ARES was intended to take Snap’s prowess with augmented reality, developed over years for its Snapchat social media platform, and share that tech with the world through white-label enterprise-level solutions for virtual product fitting and try-on.

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How eCommerce Operations Unlocked Cutter & Buck’s Custom Apparel Business with Dave Santiago - EP 002

Groove

Santiago, with a rich background in consumer goods and digital sectors, dives into Cutter & Buck's transition from a golf-centric brand to a premium lifestyle label with long-lasting, consumer-favorite products.

eCommerce 195
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Four Real-Life Examples Of How Agility Unlocks CX Innovation In E-Commerce

Retail TouchPoints

The bar for what makes a standout customer experience (CX) is rising every year. Shopper expectations are always evolving and your customer experience should evolve with it. This leverages new browser capabilities around web real-time communications (WebRTC). Consumers are getting harder and harder to impress.

eCommerce 279
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Retail Intelligence: How Hard-Fought Lessons From The Shop Floor Can Give E-Commerce Businesses An Edge

Retail TouchPoints

Every retail journey — whether it’s a browse through a neighborhood store or a series of clicks through a web site — involves two simple things: First, a customer intention; and Second, an outcome, which, ideally for both retailer and customer, is a sale. Space To Experience.

eCommerce 180
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Let’s Move from Fast Promising to Smart Promising

Retail TouchPoints

In addition to a host of other factors, the ability to offer fast delivery when customers search for a product or see it in a social ad has driven many retailers to prioritize promising as a key capability of their tech stacks. As we know, in this day and age, most retail sales are influenced by the digital experience or executed online.

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How (and Why) Amazon is Sharing its Tech with Retailers Around the World

Retail TouchPoints

We’re talking specifically about Amazon’s cloud computing division, Amazon Web Services (AWS), which has been in the headlines recently because the group’s top exec, Andy Jassy, will become the future CEO of Amazon when Founder Jeff Bezos steps down later this year. Real-time, personalized product recommendations on StockX ?

Retail 331