Groove

DECEMBER 18, 2023

Heroku is a powerful yet user-friendly cloud-based PaaS (Platform as a Service) that streamlines the app development process for businesses of all sizes. It helps developers complete the journey from concept to live application, eliminating server management and infrastructure complexities.

Toys 195

Toys Shipping Costs eCommerce BigCommerce 195

Retail TouchPoints

JANUARY 11, 2024

Just as with the acceleration of digital in the dawn of ecommerce, and again during the early days of COVID when companies that took a “wait and see approach” were left far behind, we’re again at a pivotal moment. Support and scale customer service. As some retailers know all too well, a brand is only as good as its customer service.

Retail 239

Retail eCommerce Technology Social Media 239

Retail TouchPoints

MARCH 15, 2024

Digital shelf optimization (DSO) means constantly making changes to your product display on ecommerce platforms in an attempt to keep it as optimal as possible. Many companies can track their own digital shelf data, allowing them to align products across platforms, perform A/B testing and improve inventory management.

Telecommunications 240

Telecommunications eCommerce Platforms Games eCommerce 240

Retail TouchPoints

DECEMBER 28, 2023

Lindy Rawlinson, formerly EVP of Ecommerce and Digital Marketing has been promoted to Chief Digital Officer; and Jennifer Pape formerly of VP of Stores has been elevated to SVP of Stores. Over the past two years, she and her team have worked to enhance the company’s digital customer experience and drive its ecommerce business.

Social Media 258

Social Media Customer Experience eCommerce Management 258

Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. and managed by the U.S. Digital Service (USDS). reads the company announcement.

Merchant Services 251

Merchant Services Payment Services Multi-channel Shopify 251

Groove

FEBRUARY 20, 2024

On its own, Shopify is one of the most robust eCommerce platforms. However, to effectively scale an e-Commerce business, it's important to integrate a customer relationship management (CRM) tool into your Shopify store. With Zendesk, business owners can manage sales, customer service, and online customer interaction from one location.

Shopify 195

Shopify eCommerce B2B Live Chat 195

Groove

AUGUST 10, 2021

Attain a higher conversion rate by hiring web developers to make sure your website is easily navigable, has an attractive design and is accessible on all devices. In this blog, we outline the benefits of investing in a web development team to help you bring your creative visions to life. Front End Website Developers.

Improvements 370

Improvements eCommerce Web Design BigCommerce 370

Retail TouchPoints

SEPTEMBER 6, 2023

So-called “negative option” services are a controversial yet time-tested method of doing business. Under this model, a customer signs up for a subscription service, typically as part of a free trial offer. The customer is then charged on an ongoing basis unless they explicitly cancel the service in question.

Merchant Services 238

Merchant Services Payment Services Subscription Consumer 238

Groove

JANUARY 13, 2021

Looking for an eCommerce conversion rate optimization agency that's available to help build and design your website pre-launch and market and grow your website post-launch? Conversion Rate Optimization Agency: Our Services. businesses are relying on eCommerce revenue to make ends meet. eCommerce design and development.

eCommerce 329

eCommerce PPC SEO eCommerce Design 329

Retail TouchPoints

APRIL 27, 2023

However, one sustainable investment management firm’s data indicates that ecommerce can generate 17% less greenhouse gas emissions than brick and mortar retail shopping, and other studies report similar ecommerce advantages. Smarter Shipping Options Transport is a large component of the ecommerce footprint.

Shipping Costs 268

Shipping Costs eCommerce Customer Shipping 268

Groove

OCTOBER 4, 2023

HubSpot - All-In-One Sales & Marketing Platform (Pricing Varies) HubSpot , a comprehensive platform for customer relationship management (CRM), marketing, sales, and customer service, offers a plethora of AI-driven tools to enhance marketing outcomes and streamline processes. The suite includes innovative tools such as ChatSpot.ai

Merchant Services 367

Merchant Services eCommerce Marketing Recommendation 367

Groove

APRIL 28, 2021

If you're ready to partner with a digital eCommerce agency or are simply looking to learn more about website support, then you're in the right place! In this blog, we're sharing some insights into our website support services so that you know what to expect when working with an agency like Groove Commerce. Website Support Services.

BigCommerce 284

BigCommerce eCommerce Design Recommendation eCommerce 284

Retail TouchPoints

AUGUST 7, 2023

Digital marketplaces help you provide the personalization customers have come to expect, and in today’s crowded ecommerce space, the customer experience has never been more important. Global ecommerce sales are projected to exceed $7 trillion by 2025. A catalog needs to be carefully curated, focusing on your customers’ needs.

Subscription 228

Subscription B2B Mobile Customer Experience 228

Retail TouchPoints

JUNE 12, 2023

They can also turn to cloud-based AI services that do not require any upfront investment and they can start small by using AI for simple tasks, such as customer service or marketing. AI can help retailers improve their performance, efficiency and customer satisfaction if developed appropriately.

Retail 258

Retail Technology Games Recommendation 258

Retail TouchPoints

APRIL 3, 2023

billion on pet food and treats, supplies, medicine, vet care and other services in 2022, and are predicted to spend $143.6 Myos Fetch is a full-service SMS “concierge” for all things related to the brand and its focused, yet growing, product line. The result is an average order value that’s 23% higher than the brand’s ecommerce site.

Payment Services 220

Payment Services Social Media Subscription Channel 220

Retail TouchPoints

AUGUST 9, 2023

Downtown retail is facing a significant decline, grappling with the lasting effects of the pandemic, the unstoppable rise of ecommerce and the mounting pressure of surging interest rates. However, amidst the decline that shrouds downtown districts, a powerful opportunity for resurgence emerges.

Retail 230

Retail Arts Events Technology 230

Omnisend

JANUARY 10, 2024

Reading Time: 10 minutes Run a simple search and you’ll find hundreds of WordPress development companies and agencies offering professional help. In this article, we’re sharing the criteria to find the right WordPress development company and the 15 best WordPress agencies for your upcoming website. Let’s take a look at them: 1.

Web Design 78

Web Design Shipping Costs SEO Beauty and Health 78

Retail TouchPoints

OCTOBER 18, 2021

Walmart ’s Store Nº8 and Global Tech team are rolling out a text-to-shop beta test in select areas to develop the retail giant’s next conversational commerce offering. The post also noted that the service will be personalized to each user. Text shopping is just getting warmed up,” said Essig.

Blog 247

Blog Other eCommerce Management 247

Retail TouchPoints

JUNE 2, 2021

The pandemic put pressure on every retailer’s website, but GNC faced a unique obstacle: the company had rolled out a revamped ecommerce site in January 2020, just in time for social distancing and lockdowns to cause a massive shift toward online ordering. The triage team wasn’t available solely for technical problems.

Fulfillment 292

Fulfillment Customer Experience Improvements Operations 292

Groove

APRIL 11, 2022

Tips For Developing An eCommerce Website. Developing an eCommerce website takes A LOT of work, so let’s cut to the chase. If your in-house team needs additional help with building a site or you’re interested in learning more about what it takes to develop an eCommerce website, then read on.

Merchant Services 195

Merchant Services eCommerce Live Chat BigCommerce 195

Retail TouchPoints

APRIL 17, 2024

How Gen AI Can Solve for User Intent as Third-Party Cookies Phase Out Solutions engineers and developers are at the forefront, crafting proof of concepts that blend gen AI with existing systems. Consider the application in ecommerce where gen AI-powered chatbots redefine customer interactions.

Social Media 280

Social Media B2C B2B Customer Data 280

Retail TouchPoints

MAY 13, 2022

Representing the entire retail realm — from store design to CX strategy, ecommerce and retail operations — the 40 Under 40 Awards spotlight up-and-coming leaders who have done innovative and remarkable work and contributed significantly to the progress of the retail industry as a whole.

Retail 280

Retail Management Operations Games 280

Retail TouchPoints

NOVEMBER 13, 2020

To support its operations and manage continued growth across its ecommerce platforms, Backcountry has partnered with software developer 3Pillar Global (3Pillar). Backcountry “Gearheads” further amplify the online experience by guiding customers and offering personalized service.

Outdoor 298

Outdoor Management Apparel eCommerce Platforms 298

Retail TouchPoints

OCTOBER 22, 2021

Building an ecommerce website can be very profitable and fun. Now that there are so many functional and beautiful ecommerce sites out there, you just can’t help but offer something of the same top-notch quality. 6-Step Process to Build an Ecommerce Website from Scratch. Follow 3 key design principles.

Payment Services 245

Payment Services eCommerce Customer Web Design 245

Retail TouchPoints

APRIL 18, 2024

Image courtesy Mint House) In addition to full-size kitchens with grocery service, dedicated workspaces and in-unit laundry, several Mint House locations also offer “ Shop Your Stay ” — a QR-code enabled experience that lets travelers purchase products they fall in love with after having the chance to test them out during their stay.

Travel 247

Travel Banking Retail B2B 247

Retail TouchPoints

FEBRUARY 22, 2022

To do so, you can go at it alone, or partner with everything from self-service SaaS solutions to full e-managed service providers (often called “ecommerce accelerators”). The latter form partnerships with your brand and offer a full range of services, from marketing automation all the way through direct-to-consumer sales.

Supplies 335

Supplies Games Management Events 335

Retail TouchPoints

DECEMBER 19, 2023

AI’s speed and efficiency can manage multi-stop optimization even while deliveries are en route, alerting drivers to updates required to pick up new orders. By integrating AI with transportation management systems, last-mile logistics companies can benefit from dynamic route optimization. Anar Mammadov is the CEO of Senpex Technology.

Technology 260

Technology Travel Management Customer 260

Algopix

SEPTEMBER 26, 2023

In the fast-paced world of eCommerce, staying ahead of the competition and identifying new growth opportunities is crucial for success. By thoroughly examining your industry and identifying unmet needs, you can uncover untapped eCommerce opportunities that can lead to increased sales and profitability.

eCommerce 129

eCommerce Marketing Social Media Supplies 129

Retail TouchPoints

JUNE 15, 2022

Enter omnichannel commerce — and an extra layer of service and complexity over your existing supply chain operation. Unlike with Netflix phasing out DVD delivery and focusing on streaming, with ecommerce you can’t just forget about your other channel (the stores). You need to do both. And at the same time.

Supplies 252

Supplies Customer Omnichannel Shipping 252

Retail TouchPoints

JANUARY 27, 2023

Standard ecommerce platforms have limitations that cause challenges in the buyer’s process. If you’re hearing the word “headless,” your customer’s online experience has room for improvement and could be limited by your current ecommerce platform’s capabilities. People visit websites to learn about products and efficiently buy them.

eCommerce Platforms 249

eCommerce Platforms eCommerce Technology Improvements 249

Retail TouchPoints

SEPTEMBER 4, 2023

Many brands struggle with the cost and complexity of building, hosting, managing and monitoring the integrations that power a composable approach. Naturally, these low- and no-code integrations must remain robust and secure, capable of handling your brand’s customary ecommerce traffic while accommodating future growth.

Payment Services 235

Payment Services Payments eCommerce Customer Experience 235

Retail TouchPoints

MARCH 31, 2021

This article examines how application programming interfaces (APIs) and customer identity and access management (CIAM) technologies are assisting retailers in building a more engaging, efficient and profitable future with their online presence. Global ecommerce sales are expected to top more than $6.5 trillion by 2023, up from $4.2

Customer 316

Customer Reference Fashion Article 316

Retail TouchPoints

MARCH 21, 2023

“Omnichannel” has been an aspiration for brands for many years now, but while it used to refer to the merging of a retailer’s brick-and-mortar and ecommerce operations, it now means something very different. This was evident at Prosper Show in Las Vegas, March 13-15, 2023, an event originally developed for Amazon sellers.

eCommerce 282

eCommerce Fulfillment Shopify Omnichannel 282

Retail TouchPoints

APRIL 12, 2023

For instance, many restaurants might try and compete with traditional grocery shopping by adopting delivery services in order to appeal to consumers who lack the time, space or inclination to cook. Use, but don’t depend on, ecommerce. Transform shopping in-store. Hyper-personalization is also on the rise.

Retail 246

Retail Shipping Costs Supplies Customer Retention 246

Retail TouchPoints

JUNE 14, 2022

And just as the metaverse will change the way that we shop, communicate and socialize, it will also change how customer service is delivered. Like the physical world, goods and services sold and consumed in the metaverse are not immune to issues that require customer service to solve. Here’s how….

Merchant Services 239

Merchant Services Customer Retail Presentation 239

Retail TouchPoints

SEPTEMBER 12, 2023

Sick of drawn-out development cycles and high costs, retailers want to transition to a composable commerce strategy. From business and management transformation to cultural and personnel change, retailers must plan accordingly for the unavoidable re-training and restructuring.

Webinar 258

Webinar Technology Operations Mobile 258

Retail TouchPoints

JULY 14, 2021

The service — which is known internally as Apple Pay Later — will use Goldman as the lender for the loans, according to people familiar with the matter. Apple plans to make Apple Pay Later available both in-store and online, a nod to the growing cross-channel popularity of BNPL services.

Payment Services 299

Payment Services PayPal Banking Channel 299