Retail TouchPoints

NOVEMBER 3, 2023

seen from 2010 to 2019. “It Overall household finances remain in good shape and will continue to support the consumer’s ability to spend.” consumers spent online during holiday 2022. It is not surprising to see holiday sales growth returning to pre-pandemic levels,” said Matthew Shay, President and CEO of the NRF in a statement.

Consumer 264

Consumer Events eCommerce Retail 264

Retail TouchPoints

SEPTEMBER 1, 2023

. “She furthered our consumer facing capabilities while supporting the culture of community and team-member engagement in difficult times.” Graham has been enmeshed in the healthcare industry for nearly three decades and has served on the Walgreens Boots Alliance board since 2010.

Consumer 263

Consumer Management Fulfillment Supplies 263

Retail TouchPoints

MAY 5, 2022

Muñoz has served in a number of roles at Torrid and Hot Topic since 2010. From 1997 to 2010, She worked at Lucky Brand from 1997 to 2010 in a number of roles including President and SVP of Design and Merchandising. Incoming CEO Harper has previously served as CEO of the plus-size retailer, from March 2011 until July 2016.

Retail 263

Retail Apparel Operations Management 263

Retail TouchPoints

DECEMBER 20, 2023

The Federal Trade Commission (FTC) has prohibited Rite Aid from using facial recognition technology in its stores, claiming the retailer failed to implement reasonable security procedures and prevent harm to consumers.

Technology 264

Technology Information Consumer Other 264

Retail TouchPoints

APRIL 9, 2024

But now consumers want intangible benefits, including tailored experiences. Up-and-coming Generation Z (born in the mid- to late-’90s through 2010) consumers are increasingly interested in personalized offers and non-monetary benefits. Some things to think through: What are the customers’ needs?

Merchant Services 264

Merchant Services Travel Management Consumer 264

Retail TouchPoints

AUGUST 17, 2022

While many brands and retailers are focusing on engaging Gen Z, Gen Alpha is slowly creeping into the picture. Gen Alpha — consumers born after 2010 — have grown up immersed in technology. That’s why retailers like Kids Foot Locker are embracing the convergence of community and technology to effectively reach Gen Alpha consumers.

Social Media 279

Social Media Omnichannel Apparel Consumer 279

Retail TouchPoints

JULY 27, 2022

During her career, Sullivan also worked with The Stride Rite Corporation as COO and held consumer brand management and sales roles at companies including M&M/Mars and The Mennen Company. Schmidt joined Caleres in 2009 as the company’s SVP and General Manager of Image Brands, becoming President of Contemporary Fashion in 2010.

Fashion 277

Fashion Management Consumer Retail 277

Retail TouchPoints

OCTOBER 5, 2021

Rent the Runway experienced steep drops in its subscriber base as consumers opted not to refresh their wardrobes. “We However, in its filing Rent the Runway pointed to surging ecommerce activity and increased consumer awareness of sustainability as indicators of its future potential. In that same time frame, the company has lost $84.7

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Subscription Accessories Fashion Apparel 320

Retail TouchPoints

FEBRUARY 13, 2024

“By combining our operating expertise and Wish’s technology and data science capabilities , we expect to drive greater success for merchants while providing an even greater marketplace for consumers globally.” followed by former #1 Shein. The very next month Temu debuted in the U.S.

eCommerce Platforms 249

eCommerce Platforms eCommerce Merchant Services Operations 249

Retail TouchPoints

NOVEMBER 30, 2022

Since the merger was first announced in October it has faced steady pushback from consumer groups and legal entities, with opponents claiming that combining the two largest supermarket chains in the U.S. would be detrimental to both consumers and the companies’ employees. supermarkets that compete directly with each other.

Supplies 246

Supplies Consumer Online Retail Customer Experience 246

GetElastic

SEPTEMBER 30, 2021

Loss of consumer trust and loyalty can be even more devastating even for companies that do not need to be GDPR compliant. Think of the GDPR as a kind of consumer bill of rights governing data use. Consumers “own” their information. Data accumulated on a consumer cannot be sold to third parties. Image Credit: Forbes.

Consumer 144

Consumer Information Fulfillment Social Media 144

RetailWire

MARCH 13, 2023

Black consumers’ spending power has increased to $1.8 trillion, up from $971 billion in 2010. The population of White Americans is expected to decline by 27 percent by 2060. The Black population, by contrast, is expected to grow 22 percent during that time.

Consumer 40

Consumer Marketing Article 40

RetailWire

FEBRUARY 28, 2023

Supreme Court agreed to hear a case that could hobble, if not outright end, the Consumer Financial Protection Bureau, created as part of the 2010 Dodd-Frank Act to protect American consumers in the wake of the financial crisis. An earlier case decided by the U.S. ”

Consumer 40

Consumer Article 40

Retail TouchPoints

AUGUST 25, 2023

Every few decades, retail brands discover a new way to connect with consumers. The early 2000s saw the beginning of an online media push that brought standardized content from one brand to many consumers. Having a direct line with consumers via D2R provides brands with first-party retail data in a whole new way.

Retail 246

Retail Social Media Consumer Channel 246

Retail TouchPoints

MAY 18, 2023

To continue on a positive trajectory, the retail sector must focus on the growth being driven by consumers’ continued adoption of online shopping. Pay-per-click advertising (PPC) is among the most cost-effective ways to boost sales online, by allowing brands to efficiently reach the right consumers at the right time.

Improvements 277

Improvements PPC Retail Financial Services 277

Retail TouchPoints

JUNE 16, 2022

Internet of Things (IoT) technology and devices have been changing the nature of user experience for some time, as consumers gradually adopt mobile app-controlled technology like smart lighting, connected thermostats, home security systems and doorbell alerts. More Customers Will Embrace Connected Experiences.

Mobile 312

Mobile Vend Customer Experience Technology 312

Retail TouchPoints

FEBRUARY 28, 2023

There’s no question that rising prices have altered consumer behaviors. Our recent survey of North American, UK and APAC consumers — which is the basis of an upcoming Eagle Eye report — found similar trends globally: 61% of shoppers worldwide are using money-saving tactics like seeking out on-sale items and coupons more often.

Retail 289

Retail Books Consumer Social Media 289

RTP blog

DECEMBER 19, 2017

Here’s another great example: The Retail TouchPoints annual Outlook Guide special report launched in 2010, featuring insights from leading retail industry analysts and experts — many of whom continue to work in the industry today. I’ve highlighted some “then” and “now” quotes from a few who have contributed to our Guide throughout the years.

Multi-channel 150

Multi-channel Customer Retail Omnichannel 150

Retail TouchPoints

SEPTEMBER 17, 2021

The company said its new plan is based on competitive benchmarking and anticipated regulatory changes as well as “extensive consumer insight” showing increasing demand for more choice in sustainable shopping. and Germany.

Fashion 255

Fashion Supplies Online Retail Consumer 255

RetailDive

JUNE 23, 2021

The eyewear company, which launched in 2010, was among the first class of direct-to-consumer brands to enter the scene, popularizing the DTC model.

Consumer 85

Consumer 85

FastSpring

JANUARY 22, 2024

Warn consumers using a “scare screen” if they click a link pointing them to an alternate payment system, stating that Apple is not responsible for those purchases regarding privacy or security. Related reading about Epic vs. Apple and Epic vs. Google: Is What Epic Wants for App Stores What Other Game Developers Actually Want?

Merchant Services 88

Merchant Services Payment Services Games Document 88

BigCommerce

APRIL 3, 2018

Mobile has become the primary shopping method for many online consumers, and ecommerce brands are increasingly realizing that their mobile sites need greater prioritization,” said Brian Dhatt, chief technology officer for BigCommerce. This will affect all sites by July 2018. Test Drive a Powerful Mobile Commerce Experience.

BigCommerce 368

BigCommerce eCommerce Mobile eCommerce Design 368

Retail TouchPoints

AUGUST 7, 2023

When it debuted back in 2010, Wish was the only game in town as far as manufacturer-direct discount shopping apps went. Temu also operates as a manufacturer-to-consumer marketplace and offers a wide range of merchandise, from homewares to apparel. followed by former #1 Shein , now bumped down to the #2 position. (It

Shipping Costs 245

Shipping Costs Merchant Services Payment Services Shipping 245

Funnel.io

MAY 30, 2023

The amount of data created, captured, copied, and consumed globally increased dramatically from 2010-2020 , with data creation expected to grow to 181 zettabytes by 2025.

Consumer 36

Consumer 36

ESW

JULY 16, 2018

Consumers are demanding a better customer experience, and companies — big and small, old and new — are scrambling to deliver experiences in a way that meet customer expectations. Today’s brands are building their own stores and creating direct channels to get closer to the consumer. Illuminating the Shift to Direct-to-Consumer.

Consumer 84

Consumer eCommerce Social Media Channel 84

RTP blog

MARCH 28, 2017

Since 2010, Sears Holdings has lost $10.4 Without these exclusive brands to purchase, the small group of loyal consumers who remain will have no reason to shop at Sears and Kmart stores. Where Are The Shoppers? As a whole, Sears Holdings, to put it lightly, is hemorrhaging money. Let that sink in.

eCommerce 150

eCommerce POS Electronics Mobile 150

Retail TouchPoints

OCTOBER 4, 2021

Consumers always say they’ll move up, but often their behaviors don’t follow exactly what they’re going to say ,” said Hilding Anderson, Head of Retail Strategy at Publicis Sapient in an interview with Retail TouchPoints. We’ll also see an influx of and a redefinition of loyalty programs.”. 2 (Super Saturday, Dec.

Merchant Services 321

Merchant Services Payment Services X-cart Supplies 321

BigCommerce

JANUARY 30, 2018

This means that faster loading sites will benefit from improved visibility (Google started using site speed in desktop web search rankings in 2010). consumers also say they expect compelling product images when shopping online. Improving Page Performance Without Compromising Customer Experience. 78% of U.S.

BigCommerce 279

BigCommerce Management Mobile Conversion Optimization 279

Retail TouchPoints

JULY 5, 2021

With banks and credit card companies warming up to the idea of Bitcoin trading and crypto rewards on card transactions, are they really extending the benefits of crypto to merchants, or is this just a play to get consumers to buy into a shiny new card that looks different but acts very much the same?

Merchant Services 250

Merchant Services Cryptocurrencies Payment Services Banking 250

Retail TouchPoints

JUNE 30, 2020

Now, coronavirus has opened the floodgates and forced businesses and consumers alike to consider domestic suppliers out of sheer necessity, despite higher costs in many cases. Between 2010 and 2018, 749,000 jobs were brought back to the U.S. Businesses are taking notice. across 2,900-plus companies as a result of reshoring.

Supplies 243

Supplies Shipping Costs Operations Travel 243

365 Retail

AUGUST 31, 2021

David Postings, chief executive of trade body UK Finance, said: “Contactless payment has proved very popular with consumers and an increasing number of transactions are being made using contactless technology. This rose to £15 in 2010, £20 in 2012, £30 in 2015 and £45 in April last year in the early days of the pandemic.

Banking 105

Banking Consumer Technology Retail 105

RetailWire

SEPTEMBER 14, 2022

The retailers claim that so-called swipe fees drive up prices for American consumers. Opponents of the proposed legislation argue that merchants who claim that savings would be passed on to consumers failed to do so when the Durbin amendment was passed as part of the Dodd-Frank Act in 2010. according to the Nilson Report.

Merchant Services 40

Merchant Services Retail Consumer Other 40

Retail TouchPoints

AUGUST 22, 2022

Ever-shifting consumer tastes, the speed of omnichannel, environmental and social concerns and ongoing supply chain and other systemic shocks are spurring retail management to move faster than ever before. From 1999 to 2006, he was Co-founder and CEO of figleaves.com , which was sold to N.Brown in 2010. The New Speed of Retail.

Retail 245

Retail Omnichannel Multichannel Operations 245

Retail TouchPoints

OCTOBER 23, 2020

Several years ago, a handful of direct-to-consumer (DTC) brands expanded into the physical retail space. Today’s consumers are digital experts and gravitate toward online platforms where they can shop 24/7. DTC brands are vying for shoppers to become engaged consumers and ultimately brand advocates. An Emerging Retail Trend.

Retail 276

Retail Online Retail Consumer Fulfillment 276

Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

Omnichannel 317

Omnichannel eCommerce POS Operations 317

365 Retail

MAY 25, 2021

Lastminute.com entrepreneur Brent Hoberman co-founded Made.com in 2010 (lastminute.com/PA). DFS’s online revenues surged 66% in the first half in a sign that consumers are now more willing to buy so-called big ticket items, such as sofas, over the internet. million, up from £15.9

Home Furnishings 75

Home Furnishings Travel Online Retail Marketing 75

BigCommerce

AUGUST 10, 2018

Download this guide to learn how top brands tackle: Direct-to-Consumer & B2C Implementations. Before 2010, ecommerce in WordPress wasn’t really viable. 2010: ACCT (After Custom Content Types). in 2010, it was fairly common for plugins to make custom database tables in MySQL. Headless Commerce (API-First) Initiatives.

eCommerce 365

eCommerce WooCommerce BigCommerce Download 365