BigCommerce

OCTOBER 26, 2017

Ecommerce in China accounts for 13.5 TMall Global was launched back in 2013. Thanks to TMall, international, brands without a physical presence in China can sell directly to Chinese consumers. Social Commerce. Japan’s ecommerce sales are projected to increase almost 40% by 2018, a market total of over $122 billion.

eCommerce 256

eCommerce Payments Payment Services Mobile 256

Retail TouchPoints

DECEMBER 12, 2022

Amazon and Staples are piloting a new program that will see the office supply chain join a growing roster of brick-and-mortar retailers that accept returns on behalf of the ecommerce giant. “We Far from capitulation, partnerships like the one Staples is now exploring reflect a more nuanced approach to today’s consumer and retail landscape.

eCommerce 151

eCommerce Supplies Retail Consumer 151

Retail TouchPoints

DECEMBER 7, 2021

Alibaba Group has reorganized its consumer and wholesale commerce divisions and named current Deputy CFO Toby Xu to succeed Maggie Wu as CFO in April 2022. Separating International and Domestic Commerce. Since January 2017 she has served as President of Alibaba’s Industrial Ecommerce group, which includes Alibaba.com, 1688.com

Operations 224

Operations Consumer Presentation eCommerce 224

Retail TouchPoints

MARCH 12, 2021

With a focus on serving consumer and tech companies, Clerisy has made its first investment in Dormify , the dorm room and home décor ecommerce brand. Dormify, which launched in 2013, has become a destination home décor and lifestyle brand for Gen Z consumers who are living in dorms and small spaces.

Accessories 242

Accessories Apparel Supplies Technology 242

Retail TouchPoints

APRIL 5, 2022

“As an independent company, we see a tremendous opportunity for PayPal to expand our role as a champion for consumers and partner to merchants , and to help shape the industry as money becomes digital at an increasingly rapid pace.”. Consumers are now more digital, and they’ve gotten into these habits. Source: CivicScience.

PayPal 340

PayPal Merchant Services Payment Services Cryptocurrencies 340

Fabric

APRIL 11, 2023

At the same time, consumer behavior is changing. When a customer buys an item from the retailer’s online store, the supplier ships the product directly to the consumer on the retailer’s behalf. One who understands their power as consumers and the impact their choices have on the planet.”

Clothing 130

Clothing Fashion eCommerce Shipping Costs 130

Retail TouchPoints

JANUARY 3, 2022

As early as February 2021, industry analysts predicted the year’s holiday ecommerce sales would climb to $206.88 increase over last year’s ecommerce earnings. These numbers fall right in line with the overall surge in ecommerce spending we’ve witnessed over the last 18 months. billion, accounting for a record 18.9%

Merchant Services 264

Merchant Services Customer Retail Customer Experience 264

Retail TouchPoints

NOVEMBER 8, 2022

This year the powerful combination of the special sale dates in Q4 (like Target, Amazon and Walmart holding October Black Friday events) and an increase in ecommerce holiday shopping means that this upward trend for returns will continue. Lenient return policies make it easier for the consumer to waver with a commitment to the merchandise.

Online Retail 275

Online Retail Retail Technology Arts 275

Retail TouchPoints

JUNE 13, 2022

Back in 2013, Jeff Bezos proclaimed his plans to begin delivering packages by drone on a 60 Minutes interview. In the nine years since Bezos first made what sounded like a fantastical (if somewhat terrifying) declaration — that drones were the future of ecommerce fulfillment — other retailers (and consumers) have come around to the concept.

Fulfillment 235

Fulfillment eCommerce Customer Other 235

Retail TouchPoints

APRIL 6, 2023

There are some products consumers will never feel entirely comfortable buying exclusively online. Many consumers prefer visiting a store to give their mattresses a bounce before making a purchase. Since the company’s launch in Frankfurt, Germany in 2013, Emma has reached customers in 30 countries.

Technology 190

Technology Management eCommerce eCommerce Platforms 190

Retail TouchPoints

JUNE 29, 2023

Back in 2013 , the office supply retailer removed all the Amazon lockers from its stores and offered a price-match guarantee to Amazon customers in a bid to stave off competition from the ecommerce behemoth. The move is particularly notable for Staples, which has a history of competing with Amazon.

Small Business Retail 230

Small Business Retail Fulfillment Omnichannel eCommerce 230

Retail TouchPoints

JUNE 7, 2023

Today, it is possible to stimulate all consumer senses online. Sensory Enabling Technologies (SETs) enable consumers to feel textures, smell and even perceive the taste of a product. Key takeaways: SETs enable brands to craft exemplary customer experiences online by appealing to consumers’ multisensory perception. 74% of U.S.

Technology 256

Technology Retail Customer Experience Presentation 256

GetElastic

DECEMBER 21, 2021

A headline recently caught my eye, which highlighted the rising cost of delivering an ecommerce experience and how the days of going online for better deals may be shifting as retailers and branded manufactures start to raise prices online to improve margins. Returns/Exchanges.

Shipping Costs 140

Shipping Costs eCommerce Customer Multi-channel 140

Retail TouchPoints

FEBRUARY 24, 2021

Best known for its line of serums named The Ordinary, Deciem was launched in 2013 and became a social media darling, garnering fans with its focus on transparency and accessible price points. Products are sold through a network of Deciem-owned and third-party ecommerce sites, as well as 33 freestanding stores primarily in the U.S.,

Social Media 162

Social Media eCommerce Consumer Retail 162

Retail TouchPoints

OCTOBER 13, 2022

As many direct-to-consumer brands are learning, there is no one-size-fits-all strategy for growth. As the concurrent shift toward consumer privacy and away from third-party cookies continues, brands are going to have to intelligently leverage data to better understand their consumers and forge more strategic (and unique) paths to growth.

Omnichannel 233

Omnichannel Consumer Outdoor Channel 233

Retail TouchPoints

OCTOBER 13, 2020

Today’s consumer is more educated than ever — and although they’re savvy about comparing prices and hunting down the best deal, that’s not the only reason they’re “window shopping.”. Whether they’re buying in-store or through an ecommerce platform, consumers will take the time to find brands that align with their personal values.

Small Business Retail 276

Small Business Retail Food and Beverages Beauty and Health Supplies 276

BigCommerce

APRIL 18, 2017

This is the time when you — unknown retailer — present risk to the consumer. 20+ years after the advent of ecommerce, consumers are still wary of providing sensitive information such as credit card details unless a retailer can prove that it is trustworthy, secure and worthy of the sale. What is a consumer-facing security brand?

Merchant Services 413

Merchant Services Payment Services Payments BigCommerce 413

Retail TouchPoints

FEBRUARY 26, 2021

Hair care brand Madison Reed has raised an additional $52 million in financing to fuel its omnichannel expansion after reporting 130% growth and doubling its consumer base in 2020. With many salons shuttered for much of last year, the brand was well-positioned to capture consumers looking for at-home hair coloring alternatives.

Social Media 147

Social Media Omnichannel Consumer Operations 147

Retail TouchPoints

NOVEMBER 7, 2022

Kara Trousdale was the woman to know during the pandemic — she managed the consumables supply chain business at Amazon at the height of COVID, meaning she had the keys to the kingdom when it came to paper towels, toilet paper, hand sanitizer and all those humble essentials that were in such short supply.

Beauty and Health 264

Beauty and Health Supplies Consumer Social Media 264

Retail TouchPoints

OCTOBER 21, 2022

taking place online, digital payment solutions like Venmo and PayPal (which has owned Venmo since 2013) are well positioned to capitalize on the opportunity. Leonhard: The interesting thing about PayPal and Venmo is that the overlap of our consumer bases is not one-to-one. And with 50% of global spending in the U.S.

Payments 294

Payments Merchant Services Payment Services PayPal 294

Ecommerce Platforms

JULY 31, 2020

I’ve been with them since 2013, and they’ve been such a huge support: I love how there are real people at the end of the line. What advice would you give to someone who’s just starting out in ecommerce? What do you think the future will look like: for ecommerce, and for Niche & Cult? Tell us about the tech you use.

eCommerce 118

eCommerce Shipping Costs Social Media Shopify 118

Retail TouchPoints

DECEMBER 1, 2021

Walmart , Amazon and Target launched their seasonal promotions as early as October, and shoppers responded: consumers had already spent a total of? It spread out ecommerce spending across the months of October and November, putting us on track for a season that still will break online shopping records.”.

Small Business Retail 272

Small Business Retail Retail Supplies Consumer 272

365 Retail

DECEMBER 12, 2023

Tools like Google Trends and social media platforms can provide valuable insights into what consumers are seeking. In the UK, for instance, the Cosmetic Products Enforcement Regulations 2013 governs the safety, labelling, and composition of cosmetic products. Different countries have varying regulations regarding cosmetic products.

Shipping Costs 52

Shipping Costs eCommerce Social Media Customer Loyalty 52

Retail TouchPoints

APRIL 27, 2022

Take an increasingly eco-conscious consumer set, combine it with decades-high inflation and supply chain snarls tying up new inventory and you have the perfect recipe for the rise of resale. You have to help consumers develop a level of confidence to do that, which is why our satisfaction guarantee is so important.”.

Consumer 202

Consumer eCommerce Retail Apparel 202

Steve Dennis

MAY 14, 2020

Let’s be blunt: When Ares and the Canadian Pension Plan Investment Board acquired the company in 2013, they paid a stupidly high price and saddled the company with a crazy amount of debt. An eventual bankruptcy filing was nearly a foregone conclusion, short of a miracle happening. Competition (on many fronts) was becoming ever more intense.

Department Stores 173

Department Stores eCommerce Multi-channel Books 173

Kissmetrics

NOVEMBER 9, 2020

While it’s a trend across sectors, it’s picking up steam in tech where companies are looking to deliver more complete solutions to consumers. You can buy or sell online businesses and products like: Blogs E-commerce stores Affiliate sites SaaS businesses Apps Shopify stores Amazon FBA stores Domains. Key Features.

Definition 323

Definition Payment Services eCommerce Payments 323

Ecommerce Platforms

OCTOBER 23, 2017

There are several trends influencing the ecommerce industry as a whole, but arguably the most visible of these is bitcoin. When it comes to payment processors in ecommerce sites, the talk used to be about credit cards, PayPal, COD (cash on delivery), et al. Digital currencies are the future of ecommerce. Not convinced?

Payment Services 171

Payment Services Merchant Services Payments Digital Currency 171

Kissmetrics

SEPTEMBER 13, 2021

Although most of us are aware that social media companies use our data, many consumers may not have realized that some companies use our data to tailor ads to try to manipulate outcomes. Protecting consumers’ data isn’t just about preventing hacks. The series also covers the Cambridge Analytica scandal and the Facebook data breach.

Social Media 287

Social Media Technology Marketing Arts 287

Ecommerce Platforms

SEPTEMBER 3, 2020

So, very, very timidly, at the end of 2013, we tested a very basic, free, Shopify site to see whether the logistics worked and whether people trusted us enough to buy from us. What advice would you give to someone who’s just starting out in ecommerce? Go direct to consumer.

eCommerce 104

eCommerce Workshop Shopify Social Media 104

Inflow Insights

JANUARY 7, 2020

We’ve continually tested various trust badges from several 3rd party brands for over a decade as part of our analysis of eCommerce websites. Which leads to the question: What Is the Best Trust Badge for eCommerce? Note: We’re experts at testing for small adjustments that can increase conversion rates on your eCommerce website.

eCommerce 104

eCommerce Payment Services Conversion Optimization Recommendation 104

Korona

JANUARY 6, 2023

The world of social media has allowed even the smallest businesses to proliferate in a highly-competitive eCommerce industry. An eCommerce business can generate thousands or more customers with just one viral post on any platform. eCommerce social media marketing has several advantages: Efficiently create more awareness of your brand.

Social Media 52

Social Media eCommerce Marketing POS 52

ESW

JANUARY 21, 2019

Subscription services make up a particular niche within the eCommerce world. McKinsey researchers Tony Chen, Ken Fenyo, Sylvia Yang and Jessica Zhang report that the subscription eCommerce market has grown by more than 100 percent annually since 2013. But the subscription model for eCommerce is not without its challenges.

Subscription 74

Subscription eCommerce Customer Experience Omnichannel 74

Wiser

DECEMBER 29, 2021

We launched our Commerce Execution Suite , welcomed new teammates in our Paris and Monterrey offices, added more in-store and online solutions, and rolled out a bunch of features and services to make your job easier. We covered pricing tips, in-store execution, eCommerce ideas, shopper behavior, and much more.

Blog 147

Blog Consumer eCommerce Retail 147

Retail TouchPoints

JUNE 23, 2021

In 2020, data security specialist Varonis calculated that close to 10 billion data records had been lost or stolen since 2013 — a third more records than there are people. Traditional fraud prevention mechanisms are no longer sufficient, particularly given the rapid increase in ecommerce over the past year. alone, 19 per inhabitant.

Merchant Services 149

Merchant Services Payment Services Banking POS 149

Retail TouchPoints

APRIL 7, 2021

“We hadn’t used a huge amount of ‘deep learning’ prior to this deployment, although we did use a bit of machine learning on the next purchase preference,” said Paul Allen, Head of Ecommerce at MandM Direct in an interview with Retail TouchPoints. “We The recommendations are constantly updating based on browser and visitor behaviors. ”.

Recommendation 151

Recommendation Apparel eCommerce Improvements 151

Ecommerce Platforms

MAY 30, 2022

One lucrative market opportunity in the digital e-commerce world is that of online course sales. In fact, by 2025, the e-learning market is predicted to reach as much as $300 billion. If Shopify is your e-commerce platform of choice, several online course platforms are available to you. It’s a booming market.

Shopify 104

Shopify Download eCommerce eCommerce Platforms 104

ChannelAdvisor

SEPTEMBER 8, 2017

In this post, we outline some of these recent developments from the perspective of an e-commerce brand or retailer. First, Google and Walmart announced that Walmart will be integrated with Google Express through Google Assistant, giving consumers the ability to more easily order from Walmart. Holy Alliances, Batman!

eCommerce 80

eCommerce Shipping Subscription Games 80