RTP blog

DECEMBER 16, 2019

Brands are facing more complexity than ever with the growing needs of customers and the multiplying number of sales channels. trillion in 2018. Clearly, online channels are no longer just a nice-to-have — they’re a necessity in our always-on world. By Agnes Law, Schawk! Each consumer has a unique preference.

Customer Experience 195

Customer Experience Customer eCommerce Retail 195

GetElastic

NOVEMBER 11, 2019

the world’s biggest retail event, three times larger than Cyber Monday 2018, which at $7.9 billion was a new US record for online sales in a single day. [2]. Customers from around the world can shop on Alibaba Group websites and retailers worldwide are jumping on the 11.11 million) in sales during the 2018 event.

Online Retail 100

Online Retail Merchant Services Payment Services Retail 100

Groove

DECEMBER 31, 2018

In late 2018, Cutter & Buck approached us with two separate challenges. Our team built a custom Heruko application that shares data between HubSpot and BigCommerce using their respective APIs. This application allows Cutter & Buck employees to deliver personalized coupon codes to prospects using a custom form.

BigCommerce 260

BigCommerce Customer B2C Events 260

Optimizely

JULY 31, 2018

Where to start: Using Customer Lifetime Value to Grow Your Business — Andrew looks at how to calculate one of our favorite metrics, then gives tips for putting it to good use. Come for the thought-provoking journalism that highlights customer experiences, stay for the clever British humor… or should we say, humour? Shopify Masters.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

Forrester eCommerce

JANUARY 18, 2019

Back in the summer of 2017, we warned that luxury brands were out of time when it came to improving their digital customer experiences and internal operations. Luxury brands have gone from relative inertia over digital strategies to a flurry of activity, including technology upgrades, partnerships, and even acquisitions.

Customer Experience 285

Customer Experience Retail Operations Technology 285

Optimizely

JANUARY 9, 2018

If you’re reading this article, you’ve survived the grueling holiday season as an online retailer. When in doubt, start with how you can drive new sales and increase revenue from repeat customers. This post features 4 key post-holiday marketing tactics that will help you increase sales from your current leads and customers!

Customer Retention 207

Customer Retention Customer Marketing Shipping Costs 207

Forrester eCommerce

APRIL 30, 2018

Consumers can choose between a variety of touchpoints; but when it comes to mobile, loyal customers will download your app, but everyone else will be left with the mobile browser. Mobile is becoming a dominant digital touchpoint for retail, influencing online sales and purchase decisions in-store.

Mobile 230

Mobile Retail Download Consumer 230

Retail TouchPoints

JANUARY 2, 2024

The real opportunity lies in using your digital product strategy as a way of improving the customer experience (CX) and finding new growth opportunities. But if you already have a digital product in market, you’re already collecting the first-party data that will tell you what your customers are searching for.

Improvements 282

Improvements Retail Mobile Customer Experience 282

Retail TouchPoints

JUNE 4, 2021

A Capgemini report , COVID-19 and the Age of the Contactless Customer Experience , noted that “the trend towards touchless interactions is reflected strongly in retail spending patterns over the course of the pandemic.” in April 2020, but online retailers saw an 8.4% The report cited data from the U.S.

Payment Services 179

Payment Services Payments Small Business Retail Technology 179

Groove

MARCH 29, 2019

How do you introduce a new product upgrade to legacy customers, trial users and new prospects? Our team tackled this challenge head on and developed an integrated eCommerce inbound marketing campaign in Q3 of 2018. Final Draft launched the latest iteration of its product, Final Draft 11, in September 2018. A/B Email Testing.

Marketing 284

Marketing eCommerce Online Retail Customer 284

Retail TouchPoints

DECEMBER 18, 2023

Coupang will acquire the business and assets of the online luxury marketplace in return for access to $500 million of capital that will allow Farfetch to continue operations. The deal will take Farfetch private; the company has been trading on the NYSE since its IPO in September 2018.

eCommerce 264

eCommerce Customer Experience Operations Customer 264

Retail TouchPoints

MARCH 28, 2023

Amid rising costs and fears of a looming recession, however, online retailers are finding they can no longer afford the level of generosity that customers have come to expect. I term this strategy customer self-selection. For many years, permissive returns policies have been the norm in ecommerce.

Home Furnishings 278

Home Furnishings Clothing Operations Online Retail 278

ecomdash

APRIL 2, 2019

billion for Mother’s Day in 2018. Online shoppers love giveaways! It’s also an easy way for you to obtain more customers to add to your database for future email marketing. Customers want to engage with a brand when shopping online. Some of the content you post should focus on customer engagement, not selling.

Online Retail 74

Online Retail Marketing Gifts Shipping Costs 74

BigCommerce

FEBRUARY 1, 2018

Make sure you have a life cycle written out of how you will market/source/sell and get your product to the customer. Also when your sales ramp up, invest in an online shipping tool to automate shipping. Make sure that you have a blueprint for your business, even if you do not have a full business plan. A Business License At Any Age.

Merchant Services 362

Merchant Services Payment Services Shipping Costs BigCommerce 362

ecomdash

NOVEMBER 12, 2018

Not only will our customers have more places to sell their products, but overall better visibility this holiday season. With this program, online retailers can list their products across multiple platforms such as Google Assistant, Google Express, and Google Express Shopping ads. Google Shopping Actions Integration.

Accessories 60

Accessories Online Retail Shipping eCommerce 60

Forrester eCommerce

MAY 30, 2018

In today’s increasingly crowded digital commerce market and with increasingly tighter budgets, retailers have to make smart choices about which technologies to invest in and which they should forego for now. To help retailers sift through the options, we conduct an annual top trends study.

Retail 276

Retail Technology Marketing Online Retail 276

OrderDynamics

DECEMBER 31, 2018

Did You Know This Happened in Retail 2018? And as always there has been plenty of ups and downs when it comes to retail. But what were the major shifts that happened in Retail 2018? But customers no longer just want to spend, they want retail experience. More Retail, More Tech.

Retail 50

Retail eCommerce Platforms eCommerce Shopping Carts 50

ecomdash

SEPTEMBER 12, 2018

With the holidays around the corner, our team is working hard to release as much functionality as we can for online retailers. Bonanza launched in 2008 as a B2C marketplace and has over 50k online retailers. We’ll continue to prioritize our customers’ requests when planning the road map. * Bonanza Integration.

Shipping Labels 60

Shipping Labels Merchant Services Outdoor B2C 60

Jumpshot

JANUARY 29, 2018

So we wanted to make some predictions about what will have the biggest impact in 2018 and how digital marketers can take advantage of them. This one may be obvious as far as predictions go, but Amazon shows no signs of stopping inn 2018. 2018 is set up to be a big year of change for digital marketers and e-commerce.

eCommerce 60

eCommerce Marketing Specialty Retailers Outdoor 60

ecomdash

OCTOBER 1, 2018

Ecommerce companies are all the rage this year, with online retail traffic reaching an all-time high. Stripe is Following its Customers into Brick-and-Mortar Retail. Stripe, an online payment processing software, is hoping to branch out into brick-and-mortar retail with the reveal of their newest product: Stripe Terminal.

eCommerce 60

eCommerce Payment Services Small Business Retail B2B 60

ecomdash

NOVEMBER 1, 2018

These new functions will allow ebusinesses to acquire an influx of new customers, which is every start-ups dream. In case you missed it, eBay sent Amazon a letter accusing them of reading their customers messages to gain client insight, also referred to as seller poaching. For more ways to capitalize on social commerce, click here.

eCommerce 61

eCommerce Merchant Services Shipping Costs Toys 61

Dynamic Action

JANUARY 30, 2018

Prescriptive analytics for retail will overtake predictive analytics as one of several 2018 retail trends, according to new research from Forrester. Internet Retailing covered the new findings. US retailers will prioritise customers to boost revenue. Make customer needs priority No.

Retail 48

Retail Internet Retail Apparel Recommendation 48

UpSellIt

MARCH 5, 2018

As you may already know, the new General Data Protection Regulation (GDPR) will become enforceable on May 25th, 2018. This means there’s some major changes happening in the world of online retail. Consent within the scope of GDPR is important because it directly impacts how online retailers advertise to consumers within the EU.

Online Retail 60

Online Retail Small Business Retail Retail Information 60

Retail TouchPoints

AUGUST 31, 2021

Decades ago, a cashierless store would be a ridiculous idea, but artificial intelligence (AI) has made it a reasonable reality for any brick-and-mortar retail outlet that relies on in-store customers and sales. Customer buying habits change based on store location, the product’s target audience (e.g. Improve customer service.

Improvements 259

Improvements Online Retail Operations Technology 259

Retail TouchPoints

JULY 22, 2021

Cybersecurity should be a top priority for any retail business looking to get onto the e-commerce wagon. Key takeaway: Right from the start, your online retail presence should be secure and protect your brand, your company, and your client from cyber threats. billion back in 2018. Product boycotts.

eCommerce 306

eCommerce Retail Payment Services Social Media 306

AcquireConvert

JULY 24, 2018

drop shipping is a business model that allows a company to run an online retail business without actually owning, stocking, or shipping the products it sells to its customers. The post [What Is Drop Shipping] Free Guide To Start Dropshipping in 2018 appeared first on AcquireConvert.

Drop Ship 40

Drop Ship Shipping Online Retail Other 40

Lemonstand

OCTOBER 18, 2018

We’re excited to announce that LemonStand has been again named a double G2 Crowd eCommerce High Performer for Fall 2018! We were very happy to see that our customers scored us very high on some of the things that we think should matter most to them, and definitely matter most to us. Every month, over 1.5 Want to read some reviews?

eCommerce Platforms 50

eCommerce Platforms eCommerce Small Business Retail Definition 50

ChannelAdvisor

JULY 26, 2018

Here’s what you need to know to make the most of the 2018 back-to-school season as an online seller. Editor’s note: The following takeaways are based on several recently-released industry reports: Deloitte’s 2018 Back-to-School Survey. Deloitte’s 2018 Back-to-College Survey. The National Retail Federation’s annual survey.

eCommerce 40

eCommerce Home Furnishings Department Stores Webinar 40

BigCommerce

MAY 4, 2018

From workshops and boot camps to hearing from industry leaders you often read about in the news, these are the IRCE 2018 moments that aren’t to be missed. IRCE – the Internet Retailer Conference & Exhibition – is an annual event held in June in Chicago, Illinois. IRCE 2018 is June 5-8, in Chicago at McCormick Place West.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

BigCommerce

MARCH 13, 2018

Adii Pienaar, Founder of Conversio and WooThemes (later acquired by WooCommerce), sums this up best: Customers worldwide are using their mobile devices for online shopping more often. Depending on who you want to believe, it’s estimated that since late-2014 more than 50% of all online purchases are made from mobile devices.

Payment Services 420

Payment Services Mobile BigCommerce Mobile Payments 420

365 Retail

JULY 5, 2022

Under Lionel’s stewardship, Seiyu accelerated its move into digital through a joint venture with online retailer Rakuten, secured record-breaking colleague engagement, grew customer satisfaction and increased market share. He led Walmart’s subsequent partial exit from Seiyu to investor KKR and Rakuten.

Payment Services 122

Payment Services Payments Operations Omnichannel 122

ROI Revolution

JANUARY 22, 2020

2019 saw over 29 online retail acquisitions among Top 1000 and Next 1000 retailers. Fourteen retailers disclosed sale prices for these acquisitions, totaling $19.80 billion in 2018 to $746.24 from 2018 sales. YoY increase we saw in 2018. Published January 22, 2020. Top Ecommerce Acquisitions of 2019.

Shipping Costs 78

Shipping Costs PayPal Shipping Online Retail 78

Retail TouchPoints

SEPTEMBER 10, 2020

WestPoint Home , a home textiles wholesaler and direct-to-consumer online retailer, is such a company, and CMO Regan Iglesia was eager to take up that challenge when he joined the company less than two years ago. Iglesia joined WestPoint Home as CMO in December 2018, where he was reunited with President and CEO Jonathan Witmer.

eCommerce 255

eCommerce Fashion Consumer Retail 255

Wiser

SEPTEMBER 6, 2022

For example, many in-store retailers won’t price match online retailers. Retroactive Price Matching – Price matching a product that a customer has already purchased and refunding them the difference in price. In today’s hyper-competitive retail market, a price match policy may seem like a good idea.

Shipping Costs 144

Shipping Costs Online Retail Presentation Consumer 144

ecomdash

NOVEMBER 27, 2018

Charlotte, NC – November 2018: Ecomdash, a multichannel inventory management software, announced today their integration with Google Shopping Actions. Launched in March 2018, Google Shopping Actions provides retailers the ability to sell their merchandise on Google Express, Google Assistant, and Search.

Multichannel 60

Multichannel Merchant Services Magento eCommerce Platforms 60

SellBrite

DECEMBER 20, 2019

But as businesses experiment and try to give consumers what they want, the online retail space is changing rapidly. If you’re looking for ideas to improve and expand your own online retail business, check out what to expect in ecommerce trends in 2020. billion on sustainable consumer goods in 2018 alone.

eCommerce 184

eCommerce Social Media Merchant Services Payment Services 184

Retail TouchPoints

JUNE 8, 2020

To protect customers and employees, more stores are adding contactless payment capacity and promoting that option to customers. Many countries are now allowing higher NFC transaction limits without requiring that the customer enter a PIN in order to encourage more contactless payments. Can fraudsters exploit NFC technology?

Payment Services 226

Payment Services Consumer Vend Point of Sale 226