article thumbnail

The Post-Pandemic Fashion Industry Makeover

Retail TouchPoints

It has been a year since the pandemic rocked a fashion industry that was already feeling the pressure of trying to keep pace with consumer shifts toward digital, ethical sourcing and eco-friendly products. 2021 will continue to be an uncertain year, with business growth slow to pick up for the industry. Fashion Resale.

Fashion 288
article thumbnail

Avatar Fashions Inspire New F21 Collection

Retail TouchPoints

Forever 21 is celebrating its one year “meta-versary” with the launch of a metaverse-inspired, real-world fashion collection. Forever 21’s partnership with Roblox launched in December 2021 with the retailer intending to use the gaming platform as a testing ground for future metaverse activations. 5 through Dec.

Fashion 244
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Four Customer Experience and Commerce Trends That Will Define 2021

Retail TouchPoints

Another, a fashion brand with product stuck in closed retail locations, had to shift distribution models to meet a surge in online demand. So what are the customer experience and commerce trends that will continue, or become more fully realized, in 2021? Omnichannel shopping. These are four with staying power: 1.

article thumbnail

The Top 7 Fashion Ecommerce Trends (and How to Enable Them)

Omnisend

If ever any industry fully embraced ecommerce, it’s fashion. According to Shopify’s Fashion Industry Report , the fashion industry will reach a whopping $713 billion by next year. That number is largely influenced by the industry’s domineering growth, as indicated by ecommerce fashion industry statistics from Statista.

Fashion 148
article thumbnail

Ferragamo Partners With Farfetch as Part of Millennial/Gen Z Strategy

Retail TouchPoints

Seeking to step up its appeal to younger shoppers, luxury Italian fashion house Salvatore Ferragamo has partnered with digital platform Farfetch. In addition to bolstering Ferragamo’s digital capabilities, Gobbetti appointed Maximilian Davis as Creative Director of Ferragamo in March 2022 to refresh the brand on the design side.

article thumbnail

Intermix Taps Former NMG Head for Interim CEO Role

Retail TouchPoints

She will leverage her experience to help advance the omnichannel fashion retailer’s plans for growth and developing a best-in-class customer experience. Intermix is owned by private equity firm Altamont Capital Partners, which acquired the retailer from Gap in 2021.

article thumbnail

Harnessing the Potential of Returnless Refunds to Improve Profitability and Customer Experience

Retail TouchPoints

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Returns are a major cost of doing retail business of any kind, but especially online.