Retail TouchPoints

MAY 16, 2024

Lemonis also shared that the company has entered a “wide-scoping” relationship with Salesforce that centers on cleaning and better leveraging all the customer data Beyond now has from its combined brands. million in June 2023. million , recovering nearly half of what it paid for the BB&B IP.

Apparel 249

Apparel Fashion Supplies Toys 249

365 Retail

FEBRUARY 21, 2024

However, while discount-driven consumers are flocking to sign-up to access member-only offers, there remains shopper concern around the use of their data and the fairness of a dual-pricing system. With many cost-of-living shoppers trying to make squeezed household budgets work harder, the prospect of immediate discounts is a tangible benefit.”

Technology 73

Technology Retail Events Magazine 73

RetailMinded

DECEMBER 21, 2022

As we look ahead into 2023, there are many opportunities, challenges and experiences to anticipate in the New Year. Keeping these key points in mind, let’s look into 2023 with some predictions of what we can expect. Factoring in omni-channel to the best practices of agility and customer care should not be overlooked, either.

Retail 52

Retail Merchant Services Marketing Supplies 52

Digital Doughnut

FEBRUARY 21, 2023

Email marketing has seen several technological advancements in the past couple of years. In 2022, we saw Dark Mode compatible emails, interactivity, and increased focus on customer data security. This year, we are geared up for some new entrants to attract customers.

Marketing 111

Marketing Customer Data Technology Customer 111

Retail TouchPoints

AUGUST 17, 2023

They strive to create seamless, personalized customer experiences to continue to attract discerning consumers and build efficient supply chains, yet they often encounter barriers presented by fragmented technology infrastructure, which hinders scalability without disruption.

Consumer 231

Consumer Payment Services Food and Beverages Supplies 231

Retail TouchPoints

FEBRUARY 26, 2024

A Pew Research study reveals a concerning trend: 67% of consumers have little understanding of what companies do with their data, a sentiment echoed by an IAPP study which found that only 29% feel informed about how their data is protected. For many companies, it is not a matter of “if” there is a data breach, but when.

Improvements 311

Improvements Payment Services Consumer Banking 311

Retail TouchPoints

JANUARY 5, 2024

Those efforts have been complicated by the fact that while some consumers find it “creepy” that brands seem to know a lot about them, many consumers also want contextual, relevant communications and offerings from brands — and brands’ ability to collect, analyze and use customer data is essential to providing those offerings.

Recommendation 296

Recommendation Consumer Information Customer 296

Algopix

JULY 13, 2023

Key Features to Look for in eCommerce CRM Systems Customer Data Management A robust eCommerce CRM system should provide comprehensive customer data management capabilities. This includes storing customer profiles, contact information, purchase history, and communication logs.

Payment Services 78

Payment Services eCommerce Management Customer 78

Retail TouchPoints

JULY 13, 2023

Rapid consumer adoption of new payment technologies and ecommerce, accelerated by the pandemic, led to demand for seamless and secure payment flows through every channel. At the same time, businesses across many sectors pivoted toward offering their own payment solutions for employees and customers alike.

Merchant Services 233

Merchant Services Payment Services Payments Banking 233

Retail TouchPoints

MAY 3, 2023

The essence and approach of this model and technology can be extrapolated and applied to different industries and technologies. In this case, we used ID-POS data, which bypasses all the challenges of third-party data as an abundant and rich first-party data source. trillion in value.

POS 246

POS Customer Experience Customer Technology 246

Ecommerce Platforms

MARCH 8, 2023

Pros: In-depth reporting and analytics on most plans Full widget customization and branding options Integrated ticketing and segmentation features Built-in data security on every plan Staffing prediction and work scheduling tools Cons: Limited chat history on some plans Slight learning curve for some integrations Further reading ?

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

Ecommerce Platforms

MARCH 4, 2023

Pros: In-depth reporting and analytics on most plans Full widget customization and branding options Integrated ticketing and segmentation features Built-in data security on every plan Staffing prediction and work scheduling tools Cons: Limited chat history on some plans Slight learning curve for some integrations Further reading ?

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

365 Retail

MARCH 10, 2024

According to Statista, the international revenue hit $6 trillion by the end of 2023 and is projected to reach $6.9 The innovative technology will play a significant role in enhancing the overall shopping experience. With emerging technologies like blockchain, customers can have peace of mind knowing that their transactions are secure.

eCommerce 103

eCommerce Payment Services Payments eCommerce Marketing 103

Retail TouchPoints

AUGUST 1, 2023

In fact, 49% of retail executives said that they would be spending more on ecommerce investment and less in-store for 2023. The costs tied to ecommerce – from technology and app development to fast, free shipping and returns – can be daunting and may be exacerbating profitability challenges.

Retail 245

Retail Shipping Costs eCommerce Consumer 245

Retail TouchPoints

FEBRUARY 1, 2024

The survey of 100 retail CFOs, representing companies with revenues ranging from $250 million to $3 billion or more , was conducted in October 2023 by Rabin Roberts Research , an independent market research firm, for BDO. I think that’s probably what we’re getting at [with this data point].”

Games 217

Games Retail Definition Management 217

MagentoBrain

MARCH 30, 2023

Technology has been advancing at a rapid pace, and software development is one of the most lucrative fields in the tech industry. With the increasing reliance on technology in our daily lives, software businesses have become a viable and lucrative option for entrepreneurs.

Payments 59

Payments eCommerce Platforms eCommerce Subscription 59

Retail TouchPoints

JULY 28, 2022

Other technology providers offer solutions that design some or all of a virtual try?on Virtual try-on technology introduces important privacy obligations. In particular, where virtual try-ons collect data about consumers’ hands or faces, state biometric laws may come into play. Keep customer data safe.

Retail 253

Retail Customer Data Information Consumer 253

Forrester eCommerce

AUGUST 4, 2023

Despite huge progress in data, analytics, and AI platforms and tools, our data challenges keep stacking up! Data management – which includes data ingestion, […]

Management 195

Management Customer Data Technology Customer 195

MagentoBrain

FEBRUARY 21, 2023

The following will describe the seven major marketing trends in 2023 for readers, as well as six tool applications that marketers cannot ignore! This blog will take you to discuss the latest digital and online marketing trends in 2023, and how marketers can prepare and respond to these market trends.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

Retail TouchPoints

NOVEMBER 10, 2023

10, 2023 What is retail media? alone in 2023, Insider Intelligence projects that retail media spending will reach $45 billion. In 2023, Amazon Advertising will be roughly 12X larger in share than its nearest competitor, Walmart Connect, according to Insider Intelligence. In the U.S.

Retail 283

Retail Social Media Multi-channel Channel 283

iVend

OCTOBER 16, 2023

There’s one approach that is proven to work to engage customers, enhance their experience and increase spend – and that’s personalization. iVend helps retailers iVend helps retailers to capture and analyse customer data. Hiring staff is a real issue, especially in the holiday season – can POS technology help?

POS 105

POS Payment Services Payments Omnichannel 105

Retail TouchPoints

NOVEMBER 30, 2022

We also know that some customers may not be able to commit to signing up for an hour-long appointment with a stylist, or they may want to pop in to try on a style they’ve seen online to determine their fit. RTP: Which in-store technologies are you using to strengthen the customer omnichannel experience?

Customer 268

Customer Shipping Events Clothing 268

365 Retail

MARCH 10, 2024

According to Statista, the international revenue hit $6 trillion by the end of 2023 and is projected to reach $6.9 The innovative technology will play a significant role in enhancing the overall shopping experience. With emerging technologies like blockchain, customers can have peace of mind knowing that their transactions are secure.

eCommerce 52

eCommerce Payment Services Payments eCommerce Marketing 52

UpSellIt

JULY 13, 2023

Data and Insights: Omnichannel retailing leverages customer data and insights to deliver personalized experiences, whereas multichannel retailing tends to analyze separately. This data can then be used to optimize marketing campaigns, improve inventory management, and enhance overall business operations.

Omnichannel 103

Omnichannel Multichannel Payment Services Retail 103

Retail TouchPoints

SEPTEMBER 28, 2021

But in spring 2021, Google announced that it would remove third-party cookies in an attempt to enhance privacy on its Chrome browser (the company eventually delayed implementation of this move until 2023). In 2023, Virginia and Colorado also consumer privacy laws will go into effect. With the iOS 14.5

Consumer 269

Consumer Customer Experience eCommerce Technology 269

RTP blog

OCTOBER 18, 2019

By Ally Azzarelli, GSP Retail As the retail landscape continues to evolve, finding innovative ways to enhance the customer experience is key. Frictionless or cashierless shopping helps customers save time while allowing retailers to gather detailed customer data and boost revenue.

Retail 150

Retail Payment Services Payments Mobile 150

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Stand Out Beyond Free Shipping .

Customer Loyalty 213

Customer Loyalty Customer Retail Shipping Costs 213

RETAIL MANAGEMENT SOFTWARE

AUGUST 18, 2023

The NRF report states back-to-school shopping is expected to reach record levels in 2023. Back to School 2023 Trends and Predictions What can retailers expect this back-to-school 2023 season? Use your customer data to tailor your back-to-school promotions and recommendations.

Retail 67

Retail Social Media Consumer Electronics Payments 67

Retail TouchPoints

FEBRUARY 28, 2023

Fortunately, there have been advances in both digital technology and customer analytics that dramatically enhance a retailer’s ability to personalize promotions and deliver them through the loyalty program framework. This has created a pool of consumers primed to be motivated by loyalty program initiatives.

Retail 270

Retail Books Consumer Social Media 270

365 Retail

MARCH 13, 2023

Sensitive data includes intellectual property, confidential business information, and customer data that can easily fall into the wrong hands if not adequately protected. In 2023, new challenges will arise for businesses operating in the digital landscape.

Management 52

Management Banking Technology Customer Data 52

GetElastic

JUNE 14, 2023

Next, let’s look at some real-world applications of this technology. That’s why we recently acquired Unstack to bring commerce, content, and customer data together for business users with a merchandiser-friendly, low-code visual editor. Let’s make 2023 the year of marketing and merchandising the moment!

Shopify 78

Shopify Order Fulfillment Fulfillment Social Media 78

Retail TouchPoints

FEBRUARY 27, 2023

Faced with inflation that remains uncomfortably high despite a series of interest rate hikes, just over half ( 51% ) of retailers are planning to raise product prices — at least slightly — this year, according to the 2023 BDO Retail CFO Outlook Survey. It’s the data we don’t understand that will hurt us ,” said Brown.

Supplies 232

Supplies Retail Customer Data Technology 232

Retail TouchPoints

SEPTEMBER 8, 2023

Two types of technological change are causing the proverbial sleepless nights for business-to-consumer (B2C) marketers: updating data strategies to adapt to data deprecation, and introducing or enhancing their organization’s AI capabilities.

B2C 240

B2C Marketing Technology Customer Data 240

Retail TouchPoints

APRIL 4, 2024

Retail media experienced massive growth in 2023 and shows no sign of slowing in 2024. Retailers are now demanding large media company dollars, but they are operating almost as a startup in terms of their technological capabilities. The culprit? A lack of standardization across the retail media ecosystem.

Retail 265

Retail X-cart Banking Definition 265

365 Retail

JUNE 8, 2023

Adobe ’s latest findings are based on two studies conducted across 14 countries from February to May 2023, capturing the perceptions of over 4,000 marketing and customer experience professionals and more than 13,000 consumers in each study.

Customer Experience 52

Customer Experience Consumer Technology Improvements 52

365 Retail

APRIL 12, 2022

Creative technology agency Rehab today highlights research of over 2,000 Brits, conducted with YouGov, showcasing concerns of businesses respecting their personal data, and the general ineffectiveness of current advertising. To do this, they will need to provide customers with more value and more reasons to trust in their relationship.

Shopify 62

Shopify Technology Customer Data Information 62

ROI Revolution

JUNE 6, 2022

Out of all of the D2C brands that answered our survey, the most popular industry was apparel & accessories, followed by electronics & technology and home goods. In 2023, that number will reach $44.65 Estimates range from late 2022 to well into 2023 before any semblance of normalcy will return. of all D2C sales.

eCommerce 78

eCommerce Consumer Marketing Shipping Costs 78