Digital Doughnut

MAY 6, 2022

Automotive (micro) chips and (sales) dips: How the latest trends in marketing automation can help the automotive industry bounce back.

Automotive 52

Automotive Marketing Customer Experience Technology 52

Retail TouchPoints

NOVEMBER 2, 2022

When Discount Tire unveiled its Atlanta Pit Pass concept store in early October 2022, it officially completed its transformation from a traditional tire retailer into a strong omnichannel leader in the automotive category. Putting Technology at the Center of the Experience. Transforming the Automotive Retail Experience.

Automotive 276

Automotive Customer Mobile Recommendation 276

Pivotree Blog

OCTOBER 18, 2023

Fresh from the 2023 MEMA Technology Conference , I feel re-energized and even more passionate about my love for this industry, if that is even possible! Marylou Homung Marylou brought a unique perspective to the discussion by focusing on technology adoption, industry standards, and customer satisfaction.

eCommerce 69

eCommerce Technology eCommerce Platforms EDI 69

Pivotree Blog

MARCH 6, 2024

“Pivotree is proud to have played a key role for the last five years in supporting TruckPro’s digital transformation leadership within the heavy-duty automotive sector,” said Sam Russo , Practice Director of Automotive and Heavy Duty at Pivotree. They get the products to customers the way they want them and when they want them.

Automotive 52

Automotive Beauty and Health Drop Ship Customer Experience 52

Whisbi

JANUARY 19, 2016

Automotive retailers now actively embrace new innovative technologies. The IT and automotive industries, in spite of all their differences, still have one thing in common. Together they are creating exciting customer experiences, presenting the industry’s latest cutting edge designs and truly innovating automotive retail.

Automotive 49

Automotive Retail Magazine Presentation 49

Retail TouchPoints

MAY 5, 2021

Propelled by new technologies and heightened consumer demand, some segments that had been slower to gain traction online finally moved into the digital fast lane — cars , adult beverages and even trees , to name just a few. The numbers speak for themselves: Online sales of alcohol in the U.S. were up 80% last year, approaching $5.6

Automotive 279

Automotive Food and Beverages eCommerce Consumer 279

Pivotree Blog

MAY 2, 2024

The Company will showcase its latest innovations and expertise at both events where visitors can engage with Pivotree experts to discuss market trends, receive specialized guidance on digital transformation, and explore cutting-edge product data management technologies firsthand. said Derek Corrick, General Manager at Pivotree.

Presentation 52

Presentation B2B Automotive Events 52

Retail TouchPoints

APRIL 20, 2022

The byproduct, of course, is hoping that the consumer connects and experiences the cars while in a NIO House. A recently published automotive study by Deloitte states that most consumers would still prefer an in-person experience to purchase their next vehicle over going through a virtual process.

Retail 279

Retail Automotive Mobile Consumer 279

Dynamic Action

OCTOBER 10, 2023

The Importance of Predictive Analytics in Retail The primary goal of predictive retail analytics is to leverage historical and current data to make informed decisions about various aspects of retail operations, such as inventory management, pricing strategies, customer behavior, and sales forecasting.

Retail 62

Retail Automotive Omnichannel Demo 62

Forrester eCommerce

AUGUST 16, 2021

I speak often with clients about the role of technology in insurance. But evolving consumer preferences and increasing competition from digital-first startups require forward-thinking insurers to harness emerging technology and invest in CI […]. Connected insurance (CI) is nascent across most insurance lines.

Technology 318

Technology Consumer Automotive Customer Experience 318

GetElastic

MAY 18, 2022

Post-pandemic, brands have a surmounting pressure to re-evaluate their channel and sales strategies as direct-to-consumer (D2C) channel adoption increases, and the need for a nurturing customer experience is in demand. However, D2C can be implemented across industries, from healthcare and medical devices to automotive and more.

Multi-channel 78

Multi-channel Subscription Automotive Customer Loyalty 78

Retail TouchPoints

AUGUST 18, 2020

Using Technology To Build More Breathable Supply Chains. Fortunately, there are a variety of underutilized technology solutions that can give organizations an edge. AI and digitization can play a tremendous role in speeding up the procurement process for supply chain management teams.

Supplies 264

Supplies Automotive Operations Management 264

Whisbi

DECEMBER 12, 2018

Launched in 2014 by CEO Alex Bisbe and CTO Jose Luis Cantero, Whisbi is at the forefront of changing the way brands connect with customers online through conversational sales & marketing – the customer relationship management (CRM) software market is expected to reach a whopping $40 billion in revenue by the end of 2018.

Automotive 75

Automotive Multi-channel Telecommunications PPC 75

Whisbi

AUGUST 2, 2018

Marketing technology has advanced — and as ever more specialized capabilities have emerged — we’re putting more flesh on our digital customers and striving to serve them in more human ways”. We have unparalleled experience working closely with global enterprises in telecommunications, automotive, travel, and insurance & banking.

Telecommunications 61

Telecommunications Automotive Marketing B2C 61

Whisbi

OCTOBER 14, 2019

The key to its success is the continuous enterprise-level workflow customization and the great customer experience of its platform. The company has unparalleled experience working with global enterprises in telecommunications, automotive, travel, insurance, and banking.

Telecommunications 40

Telecommunications Automotive Multi-channel Social Media 40

Retail TouchPoints

JULY 23, 2020

In the automotive arena, Tesla is probably the best example, as is Apple. in technology. And for some of the home improvement players like The Home Depot , there’s a sense that they are your right arm, that they know you so well. Brands are 140%.

Hobbies 167

Hobbies Automotive Consumer Customer 167

Korona

JULY 2, 2021

Customer experience was often assessed based on a few physical elements of contact between the customer and the establishment: Are the employees helpful? Is the store able to offer the product the customer is specifically looking for? Is this the “Retail Apocalypse” or an opportunity to build another retail channel?

Online Retail 52

Online Retail Social Media eCommerce Payment Services 52

Whisbi

FEBRUARY 19, 2019

Conversational sales is based on the principle of only selling to those customers who are ready to buy and simply facilitate the questions or doubts of those who are not yet ready to make a purchase decision. This method has been proven to increase online conversion rates, improve customer experience and shorten the sales cycle.

Banking 85

Banking Travel Automotive Books 85

Retalon

JULY 23, 2018

They embrace, and sometimes demand, new solutions driven by emerging technology. 45% of Spendsetters want to believe in your brand’s value proposition, and will pay more for premium experiences. In short, your retail business needs to embrace technology just like they do, but how?

Consumer 32

Consumer Automotive Payment Services Channel 32

ecomdash

OCTOBER 24, 2018

Also, let your customers set a reminder to use the gift finder next year. Moonpig customers can opt-in to receiving notifications as reminder to purchase gifts again next year. Gift Finders Improve Customer Experience. Image source: Moonpig.

Gifts 70

Gifts Live Chat eCommerce Toys 70

GetElastic

MARCH 6, 2019

Are you wasting valuable resources trying to improve customer experience? They see customer experience as isolated touchpoints: physical stores, mobile apps, web store, social media. Traditional commerce solutions are not structured for new customer experiences.

Customer Experience 130

Customer Experience Improvements Customer Social Media 130

Retail TouchPoints

OCTOBER 3, 2023

But competition in both arenas also has increased exponentially, and when it comes to technological innovation and general user experience, there’s no denying that Ebay has fallen a bit behind some of its competitors. These include automotive parts and accessories , handbags , sneakers , watches and trading cards.

Merchant Services 279

Merchant Services Automotive Accessories Small Business Retail 279

Retail TouchPoints

MAY 26, 2023

Let’s see how classifieds can bring product images to the next level with immersive technologies, enhance both sellers and buyers’ customer experience and increase sales. The first one is to fully integrate 3D capturing technology into a classified’s mobile app. For this purpose, classifieds can use Mertsy SDK technology.

Mobile 278

Mobile Automotive Technology Download 278

ChannelAdvisor

MAY 30, 2019

Join two of our in-house e-commerce experts for a webinar exclusively about how brands, manufacturers and retailers can harness the power of Where to Buy technology to identify, reach and engage their consumers while also building and maintaining healthy distribution channels. Watch a quick preview here. ). Register Now. Seller Spotlight.

eCommerce 45

eCommerce Webinar White Paper Automotive 45

ChannelAdvisor

APRIL 26, 2018

Whether sending automotive parts, a children’s backpack, or assorted kitchenware, this feature helps with accurate sizing and real-time shipping cost calculations. This is just another demonstration on how we are innovating on behalf of our customers, to help save time and remove barriers. We’re Excited About the Future.

eCommerce 40

eCommerce Blog Shipping Costs Payment Services 40

Whisbi

JULY 10, 2019

Not only do those companies who implement these techniques stand to establish themselves as innovators in their industry, but they also stand to raise the bar for customer experience. Companies can not only improve this by offering a better experience, but also by implementing conversational tech that gathers feedback.

Marketing 68

Marketing Travel Social Media Books 68

Korona

NOVEMBER 10, 2021

And if you are thinking of opening one, chances are you will succeed if you follow the best practices, get the right technology, and follow the proper legal procedures. Step 5: Invest in sound technology and security systems. Do your customers spend enough time in your store or are they in a hurry to get out?

POS 52

POS Point of Sale Operations Banking 52

Korona

DECEMBER 14, 2021

And if you are thinking of opening one, chances are you will succeed if you follow the best practices, get the right technology, and follow the proper legal procedures. Step 5: Invest in sound technology and security systems. Do your customers spend enough time in your store or are they in a hurry to get out?

POS 52

POS Point of Sale Operations Banking 52

Retail TouchPoints

JULY 13, 2022

At Westland’s Color Science and Technology Lab at University of Leeds , they can calculate the wavelength of light and luminance, or brightness, of a color. Using Technology to Capture Color Preferences. While advances in neuroscience play a significant role in helping us understand the impact of color, so does technology.

Retail 290

Retail Presentation Automotive Technology 290

Korona

NOVEMBER 10, 2021

And if you are thinking of opening one, chances are you will succeed if you follow the best practices, get the right technology, and follow the proper legal procedures. Step 5: Invest in sound technology and security systems. Do your customers spend enough time in your store or are they in a hurry to get out?

POS 52

POS Point of Sale Operations Banking 52

Retail TouchPoints

AUGUST 13, 2021

And then on the other side you have ecommerce technology advancing enough to be able to power headless capabilities, like a headless checkout within someone else’s app. It’s very different than if you’re an automotive retailer. Then you probably need to be on eBay Auto and other more automotive fitment-style marketplaces.

Omnichannel 299

Omnichannel Payment Services Payments Multi-channel 299

BigCommerce

MARCH 31, 2017

With 24/7 chat technology that can turn an online chat on your store into a text on your phone, the new generation can communicate efficiently and effectively in their preferred communication channel: text, Facebook messenger or a variety of other options. The belief an online store negates custom ordering.

B2B 402

B2B eCommerce B2C Merchant Services 402

BigCommerce

NOVEMBER 13, 2017

What we got back were hundreds of submissions from online brands building visionary developments that drive growth opportunities, solve business challenges, and deliver outstanding customer experiences above and beyond traditional online retail. Automotive. Removing gender barriers from the online shopping experience.

eCommerce 411

eCommerce Jewelry EDI Shipping Costs 411

Whisbi

JUNE 13, 2018

“As pioneers in the field of conversational sales & marketing, our mission is to change the way brands connect with customers online and put human interactions at the center of the online customer experience. under the same online network, through technologies like the Whisbi Lead Distribution System (LDS).”.

Multi-channel 40

Multi-channel Automotive Channel Multichannel 40

Whisbi

SEPTEMBER 3, 2018

The winning factor as stated by the judges is that: “Whisbi provides an engaging online experience more akin to a brick and mortar business, with real-time personalized services and a more streamlined purchasing process.”. – Capterra Top vendor list for Customer engagement , Customer experience , and Live chat.

Live Chat 40

Live Chat Telecommunications eCommerce Automotive 40

Ecommerce Platforms

AUGUST 17, 2021

A customer experience program for making your customers feel special every step of the way. For instance, you can create custom boxes and send them out through ShipBob, or even consider placing distinctive labels or notes inside your packaging. But again, we only recommend it for current or future Shopify users.

Shipping Costs 104

Shipping Costs Fulfillment Merchant Services Payment Services 104

Ecommerce Platforms

APRIL 5, 2023

Grandview Research ) By 2025, 100 million people will be working in AI By 2025, the World Economic Forum predicts countless people will be working directly with artificial intelligence technology. One survey by Strategy Analytics found that 41% of respondents believe emerging technologies will help to create a better life for them.

Improvements 104

Improvements Technology Customer Experience Marketing 104