Retail TouchPoints

NOVEMBER 16, 2022

The retail industry has experienced a great deal of change over the last 2½ years with the accelerated growth of online sales, the introduction of new safety protocols, the expansion of experiential retail concepts and the integration of new technologies. Implementing Food and Beverage Design.

Food and Beverages 290

Food and Beverages Small Business Retail Retail Arts 290

Retail TouchPoints

JULY 15, 2022

From leisure and sportswear to gifts and jewelry, the chances are you’ve bought a product from a small business over the last couple of years — whether it be a digitally native startup, a one-person band working from their kitchen table or a small independent store selling online around the world.

Small Business Retail 276

Small Business Retail Social Media Retail Leisure 276

365 Retail

APRIL 20, 2022

The UK Government has today announced new rules “to protect consumers’ hard-earned cash” and the hospitality sector by releasing plans to make illegal hosting a fake review and paying someone to write a fake review. New measures requiring legal changes, such as tackling fake reviews, will come into effect following parliamentary approval.

Consumer 65

Consumer Leisure Small Business Retail Subscription 65

Retail TouchPoints

DECEMBER 10, 2021

As the new year approaches, retailers need to think about what their expansion plans will look like and how their stores can best serve customers. “I “We’ve created spaces where the retailer can get a text and the customer can pick it up,” said Kampf. “ What’s going to normalize?

Shipping Costs 328

Shipping Costs Travel Omnichannel Leisure 328

Retail TouchPoints

FEBRUARY 15, 2021

Even the best business plans expect some bumps along the road: financial insecurity among consumers, supply chain complications, a shortage of labor or reduced in-store traffic. Emerging Consumer Trends. As consumer spending comes back online, changes in spending behavior are expected to continue. A Look at the Market.

Retail 279

Retail Leisure Fulfillment Operations 279

Kibo

OCTOBER 27, 2022

During the recent pandemic, the retail landscape has witnessed a significant paradigm shift in consumer behavior like decreased foot traffic in stores, increased eCommerce purchases, etc. Any discrepancies could cause delay in shipping times – increasing the likelihood of cancelled orders due to a bad customer experience.

Customer Experience 90

Customer Experience Improvements Customer Shipping Costs 90

Retail TouchPoints

DECEMBER 5, 2022

Japanese consumers are extremely savvy, with purchases based on quality, value, packaging, style, reviews and of course, pricing. Ads are everywhere and Japanese consumers are very receptive to advertising. Japanese shoppers do tend to be skeptical of trusting businesses; therefore, businesses must show their value to the customer.

Shipping Costs 173

Shipping Costs Leisure Electronics PPC 173

Retail TouchPoints

JUNE 3, 2021

Research from Stackla showed that 79% of consumers say UGC highly impacts their purchasing decisions, and customers are 6X more likely to purchase a product if the page includes pictures from social media. Stackla’s current portfolio of clients includes Canon , Lush Cosmetics , Trek Bicycle , Kathmandu and Nintendo.

Food and Beverages 167

Food and Beverages Marketing Automotive Leisure 167

Kissmetrics

SEPTEMBER 3, 2021

Marketing technology, or MarTech, as it is more commonly known, refers to software and platforms that help individuals or organizations achieve marketing goals. To achieve successful personalization, use data to assess customer habits and preferences for each audience segment and then craft corresponding templates. What Is MarTech?

Marketing 278

Marketing Leisure Reference Consumer 278

365 Retail

OCTOBER 11, 2022

New research from American Express reveals British shoppers are increasingly seeking better value for money, quality, and convenience during the current economic climate, offering retailers new opportunities to engage customers and drive loyalty. . Additional findings include: .

Leisure 98

Leisure Merchant Services Customer Experience Consumer 98

RTP blog

APRIL 12, 2019

Bridge The Gap Using technology to manage customers across various channels, enabling them to switch seamlessly between online and offline mediums, is one method being used to address this. Think about a customer who purchases a Prada bag online. How can you decipher whether they are an existing customer that also shops online?

Retail 150

Retail Leisure Technology Recommendation 150

RTP blog

MAY 24, 2017

Every year, the retail industry generates hype about the next great technology that’s going to change the customer experience forever. And while many of these technologies eventually do enhance the shopping experience in a variety of ways, it’s rare that the practical reality equals the initial promise.

Retail 150

Retail eCommerce Technology Leisure 150

365 Retail

MAY 15, 2023

The move is a strategic upsize from its existing location in the retail park, providing customers with a more spacious and immersive shopping experience. Braehead, located in Renfrewshire, just outside of Glasgow, is a bustling retail and leisure hub spanning 1.1 Situated on the upper level of the main centre, the new 20,000 sq.

Leisure 52

Leisure Games Accessories Consumer 52

365 Retail

JUNE 12, 2023

A new chapter in property growth and technological innovation unfolds as Dyson unveils its fourth UK Demo store in the heart of Bluewater Shopping Centre, Kent. Designed to propel Dyson’s vision of direct-to-consumer retail expansion, the store showcases a full range of innovative technologies, including the latest Dyson Zone headphones.

Demo 53

Demo Leisure Technology Consumer 53

Retail TouchPoints

JUNE 24, 2021

This shift has naturally led to conversations among retailers, real estate developers and property landlords about where brick-and-mortar retail fits this “next normal” of consumer purchasing habits. Retailers must assess their brand story and find ways to use technology creatively and thoughtfully to form new ways of engaging customers.

Retail 158

Retail Social Media Leisure Multichannel 158

Retail TouchPoints

SEPTEMBER 23, 2021

Decades of surveys have shown that a core motivation for brick-and-mortar shopping has been customers wanting to experience products in person before buying them. While the web may have become synonymous with “browsing,” the COVID-19 pandemic created a serious barrier between shoppers and leisurely real-world perusal of inventory.

SEO 264

SEO Gifts Shipping Costs Beauty and Health 264

Retail TouchPoints

OCTOBER 21, 2020

Sporting Goods & Fitness: As consumers strive to prioritize personal health and wellness, retailers such as DICK’S Sporting Goods are seeing growth opportunities. Athleisure: Brands offering workout and leisure apparel have seen a surge in sales as many households continue to work and learn from home.

Sporting Goods 194

Sporting Goods Retail Omnichannel Consumer 194

iVend

AUGUST 27, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Learn More >> The New Customer Journey.

Omnichannel 105

Omnichannel Leisure Technology Channel 105

365 Retail

APRIL 12, 2021

The 2,000sq ft state of the art showroom has been designed to showcase Ribble’s complete award-winning and critically acclaimed bicycle range and provides a brand new bicycle retail proposition blending digital with the physical to create a unique, totally immersive and all-sensory consumer experience. .

Omnichannel 112

Omnichannel Leisure Retail Arts 112

RTP blog

AUGUST 24, 2018

By Mike Putman, Customer Travel Solutions If co-brand credit cards and frequent flyer programs have taught us anything, it’s that consumers love to travel and will go out of their way for exclusive travel benefits. It may seem small or silly, but that attention really matters to them — and those small moments create lasting loyalty.

Travel 150

Travel Retail Leisure Subscription 150

365 Retail

JUNE 7, 2022

Overall consumer card spending grew 9.3 Another possible reason for these declines is that over two fifths (41 per cent) of consumers now say they are looking for ways to reduce the cost of their weekly shop, to adjust for rising living costs. Rising energy prices meant average spending on utilities per customer surged 34.5

Subscription 52

Subscription Consumer Outdoor Travel 52

365 Retail

OCTOBER 21, 2021

Gymshark’s chief technology officer John Douglas told attendees of Retail Week Live that it is preparing to roll out avatar technology on its mobile apps. John Lewis’s executive director Pippa Wicks has said it will introduce more livestream shopping for online customers following the success of trials over the last year.

Retail 115

Retail Supplies Events Leisure 115

365 Retail

AUGUST 11, 2023

This is expected to mark a significant tipping point, with consumer confidence and the resilience seen in Q2, starting to crumble, as retailers and consumers face a ‘third wave’ of disruption as a result of higher interest rates, spiralling mortgage costs and their impact on customers’ spending power.

Retail 52

Retail Leisure Banking Download 52

365 Retail

JULY 5, 2022

Recently GFK ’s closely-watched consumer confidence index hit -40, its lowest score since records began in 1974. With the cost of living on the rise, many consumers will be driven by price points and could start shopping around for the best deal rather than buying from or visiting their typical favourite brands.

Leisure 73

Leisure Customer Loyalty Customer Experience Gifts 73

iVend

SEPTEMBER 10, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. As a result, retail digitalisation has quickly become a must.

Omnichannel 58

Omnichannel Leisure Technology Channel 58

365 Retail

JULY 11, 2022

The Creative Retail Awards is a dynamic and exciting annual event that recognises and rewards innovation and excellence in retail, leisure, and hospitality design, display and experience. The Awards span a number of disciplines including store design, surfaces, omni-channel, technology, sustainability, lighting, and more.

Retail 52

Retail Leisure Events Technology 52

iVend

AUGUST 17, 2022

Supermarket shopping is, for the vast majority of consumers, an essential. Whilst other forms of retail may be seen as leisure and pleasure, the weekly food shop is more likely to be considered a must-do chore. Consumers want live information about product availability. So what supermarket shoppers want above all is convenience.

POS 52

POS Payment Services Point of Sale Leisure 52

iVend

AUGUST 27, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Learn More >> The New Customer Journey.

Omnichannel 52

Omnichannel Leisure Technology Channel 52

365 Retail

NOVEMBER 23, 2021

Ahead of Black Friday on the 26th November, the payment experts analysed Google search data for over 1,000 of the world’s best known companies to discover which brands consumers are searching for the most in relation to Black Friday in the UK and across the world. Technology. Asda Black Friday. Electronics. Apple Black Friday.

Beauty and Health 65

Beauty and Health Electronics Department Stores Clothing 65

Ecommerce Platforms

MAY 5, 2023

The question is, what makes this technology so valuable to modern brands? The service has been commended by some of the leading publications in the technology world, including NBC and INC. Instant sessions are ideal if you want to run sessions right now for your customers or teams. What is WebinarJam?

Webinar 104

Webinar Live Chat Payment Services Presentation 104

365 Retail

MAY 30, 2023

SADA , a leading business and technology consultancy and award-winning Google Cloud partner, today announced a new services engagement with Frasers Group. We’re excited to support Frasers Group and the growing number of customers who are looking for our support in the region. “We

Retail 69

Retail Games Technology Fulfillment 69

UpSellIt

JANUARY 15, 2020

However, the dynamic nature of ecommerce means that brands have to continuously strive to meet the changing demands of consumers. This reached new heights in the second half of the 2010s, as technological advances took mobile shopping from an idea in its infancy to a part of everyday life.

Shipping Costs 80

Shipping Costs Improvements eCommerce Payment Services 80

Steve Dennis

MARCH 24, 2021

What many industry observers have deemed “the great acceleration” has jump-started innovation for many retailers and effectively forced consumer adoption of nascent technologies. But the Covid-19 crisis injected steroids into just about all of them. Most obvious is the dramatic increase in online shopping. Power Consolidation.

eCommerce 109

eCommerce Retail Travel Department Stores 109

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

Moreover, retailers have improved their customer journey experience with personalization, visualization, and agile checkout capabilities as well as the ability to capitalize on any ecommerce activities which the customer may have started on various media platforms. What is cross-channel retailing?

Channel 61

Channel Games Payment Services Shipping Costs 61

Liveintent

MAY 23, 2018

Is there any consumer-facing industry that’s been more disrupted by the internet than travel? Travelzoo, Expedia, and virtually every portal offer ever-increasing options for customizing emails to match their users’ needs. Pair great content with remarketing technology. But all of them receive email.

Travel 67

Travel Marketing Leisure Books 67

365 Retail

DECEMBER 21, 2022

Consumers can now step into JD’s virtual arcade themselves, as the Christmas campaign setting has been meticulously reconstructed by a grassroots community of creators via Meta’s new collaborative game platform.

Games 52

Games Technology Other Consumer 52

Retail TouchPoints

DECEMBER 22, 2023

This opens up a world of possibilities for both businesses and consumers. While this shift is poised to transform the retail industry all the way from the stockroom to the cereal aisle, retailers should start tapping into the power of QR codes today to build trust, loyalty and stronger relationships with consumers.

Retail 298

Retail Leisure Consumer Information 298