Smile.io
NOVEMBER 15, 2023
Every brand aims for a loyal customer base that will support them no matter what. Loyal customers are the ones who eagerly await every product release you announce and shout your brand from the rooftops. But what exactly is customer loyalty? We’re going back to basics in this post to learn what customer loyalty is.
Retail TouchPoints
DECEMBER 8, 2023
This versatility is a key tool in appealing to your target customers and creating items they actually want, so it’s important to find a company that offers an extensive product line. While you may not be shipping products worldwide, the benefit of an international company is its extensive network of suppliers, sourcing and tools.
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Retail TouchPoints
AUGUST 10, 2020
Walmart, however, is not taking in-store returns for apparel, cleaning supplies, health and beauty or pharmacy purchases, although customers can ship products back using the Walmart app or web site. This policy prompted customer complaints that a local ABC TV affiliate in Chicago reported on. Its competition clearly is.
Retail TouchPoints
SEPTEMBER 3, 2020
During the busy holiday season, digital return rates can spike to 30% ; and Return policies and experiences have a significant impact on customer loyalty. In a survey of consumers conducted by Doddle , 84% said a positive returns experience encourages them to shop with a retailer again. Returns is just one example.” .
Retail TouchPoints
MAY 22, 2023
Every retailer strives to understand its customers, but few are as deeply in tune with their audiences as Curacao. He quickly found that his customers were primarily of Latino descent and that there were large needs within this community — particularly with buying on credit.
Retail TouchPoints
AUGUST 8, 2022
For retail tech teams, the ultimate sign of success is, ironically, when their work goes unnoticed — there’s nothing worse than a site crashing after an upgrade or a buggy new feature that causes customer uproar. It All Comes Back to Customer Experience. There are technologies we want to leverage that are managed within Google.
RetailMinded
APRIL 26, 2024
The growing ecommerce landscape represents an incredible opportunity for SMBs, allowing them to expand their reach into new geographies and connect with customers worldwide. One of the most significant issues of all is figuring out how you’re going to manage the complexities of shipping, both domestically and internationally.
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