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How Retailers can use Digital Product Strategy to Improve CX and Fuel Growth

Retail TouchPoints

Over the last decade, retail brands like H&M, Zara and Urban Outfitters have anticipated this trend and launched apps to keep up with the ecommerce boom — a smart move considering it’s predicted that m-commerce (or mobile commerce) will account for 40.4% of ecommerce sales in 2024. Skin Rocks took a similar approach.

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Data Shows Customers Might be Resistant to AI Shopping Recommendations — Here’s what C-Suite Executives Should Know

Retail TouchPoints

The technology, it turns out, largely functions as promised: AI is in fact quite good at making personalized recommendations. Meanwhile, 60% said they would be unaffected by AI recommendations. The problem is, consumers don’t seem to want them. But branding may also play a significant role here.

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Mobile eCommerce Trends & Strategies for 2021

Groove

To help, we've outlined four mobile eCommerce trends to watch and included considerations for a successful mobile strategy. Mobile eCommerce Trends To Look Out For. As you create and implement your mobile strategy, we recommend keeping an eye out for these trends: Anticipate Omni-Channel Shoppers.

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Maximizing Profitability: How to Improve 4 Key Areas of the CPG Product Lifecycle

Retail TouchPoints

Better and more meaningful data can often be gathered on the backend to respond directly to consumer behavior and help improve the product’s performance. But for those promotions to accurately target the right consumers at the right time, CPG companies need data and analytics to better understand shifting consumer trends.

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Alibaba Supply Chain Exec Recommends Futureproofing with AI, Blockchain and Crowdsourcing

Retail TouchPoints

Shao: One major trend will be supply chain pressures shifting from the supply side to the demand side. Crowdsourcing delivery can help retailers to increase their efficiency, manage expenses and improve their customer satisfaction levels. and how can they prepare themselves? Is this a viable alternative retailers should be considering?

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5 Mobile eCommerce Design Tips To Improve UX

Groove

Ensure your mobile eCommerce design evolves as consumers' shopping preferences change by staying up to date with the latest mobile eCommerce trends and strategies. Follow these 5 mobile eCommerce design tips to enhance your site's layout, improve the user experience and increase conversion rate : Use smart search. Use Sticky CTAs.

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5 Trends from NRF 2023 That Retailers Can’t Ignore

Retail TouchPoints

Here are five key trends for retailers to pay attention to as they strategize for the months and years ahead: Retail Media Networks (RMNs): One of the most important topics of the past 18 months, RMNs offer the opportunity for many grocers to expand their revenue by monetizing their data and scaling their on-site and off-site audience activation.

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