Retail TouchPoints

OCTOBER 12, 2023

As a matter of fact, as accessibility becomes a more prevalent concern in the retail sector, the interplay between new technology and AI represents some good news. Features that improve accessibility have the power to help legitimize AI-powered tools and services and lead to more trust around the new technology.

Technology 272

Technology Other Consumer Fashion 272

Retail TouchPoints

JUNE 16, 2022

Internet of Things (IoT) technology and devices have been changing the nature of user experience for some time, as consumers gradually adopt mobile app-controlled technology like smart lighting, connected thermostats, home security systems and doorbell alerts. 5G technology has been in the news recently because the U.S.

Mobile 296

Mobile Vend Customer Experience Technology 296

Retail TouchPoints

AUGUST 19, 2022

Retail TouchPoints (RTP): How have shifts in consumer behaviors and expectations impacted the way retailers invest in technology? In fact, 36% of retailers still tell us they’re planning to spend more [on technology] in 2022 than they did in 2021. RTP: The recession isn’t impacting retail budgets for technology, which is great.

Technology 262

Technology Shipping Costs Omnichannel Mobile 262

Forrester eCommerce

APRIL 27, 2023

To assess the digital experience, we reviewed the functionality and user experience of 12 North American mobile investing apps that target self-directed investors, and we provide an Excel-based tool that allows digital business leaders to evaluate their customers’ digital journeys.

Mobile 195

Mobile Customer Financial Services Customer Experience 195

Retail TouchPoints

MARCH 24, 2023

“Shopify integrating Google Cloud’s Discovery AI technology into its enterprise retail solution puts the power of AI directly into the hands of merchants and brands to solve everyday problems,” said Thomas Kurian, CEO of Google Cloud in a statement.

Shopify 301

Shopify Merchant Services Recommendation eCommerce 301

Kissmetrics

NOVEMBER 2, 2021

With so much technology making web, app, and software designing more accessible to the masses, you have the opportunity to create new websites and apps for your brand. Why Should You Use UX Research Tools? UX research tools provide insights into issues users may have. What Do UX Tools Do? UX stands for user experience.

Books 225

Books Mobile Download Information 225

Kissmetrics

JULY 12, 2021

But marketing automation tools make your job a little more painless, so you and your team can focus your time and attention on other efforts that drive revenue. Luckily for you, I’ve compiled a list of the best marketing automation tools with countless features and automated workflows that will make marketing less of a headache.

Marketing 362

Marketing Payment Services Payments Events 362

Retail TouchPoints

APRIL 5, 2023

Each store will continue to operate in its traditional retail capacity but also will empower associates to enhance the digital experience through the introduction of a new selling tool and mobile POS system. From there, the entire transaction can be completed virtually.

Omnichannel 256

Omnichannel POS Mobile Operations 256

Retail TouchPoints

NOVEMBER 2, 2021

Enter: mobile marketing. Comprehensive mobile marketing for today’s world involves a digital, omnichannel marketing strategy that reaches consumers on their smartphones, smart watches, tablets and other mobile devices. Map Customer Journeys for Data-Driven Mobile Marketing. Key Takeaways.

Point of Sale 295

Point of Sale Mobile Customer Marketing 295

Kissmetrics

JUNE 8, 2021

A few years ago, Google launched its mobile-friendliness update and made page load speed one of its mobile search engine ranking factors. Accelerated Mobile Pages, or AMP. What Are Accelerated Mobile Pages (AMP)? In simple terms, Accelerated Mobile Pages is an open-source project designed to optimize faster mobile pages.

Mobile 324

Mobile Definition Marketing SEO 324

RTP blog

JANUARY 17, 2018

More and more retailers are creating new kinds of shopping experiences — mostly by converging the physical space with digital tools and technologies — to win over customers. The advent of mobile and e-Commerce have fostered high expectations and retailers need to evolve to deliver on their brand promise.

Mobile 300

Mobile Retail eCommerce Shipping Costs 300

Retail TouchPoints

JANUARY 16, 2024

Build-A-Bear Workshop has deployed a new cloud-native, mobile-first POS and customer engagement solution in 450 stores across the U.S., Canada and the UK, with plans to roll out the technology in additional geographies over the next year.

Customer Data 271

Customer Data Workshop Customer POS 271

Retail TouchPoints

JUNE 3, 2020

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini.

Mobile 243

Mobile Payment Services Technology POS 243

Retail TouchPoints

APRIL 9, 2024

Best Buy is expanding its partnership with Google Cloud to leverage generative AI technology for new customer service tools. The retailer also is working with Google Cloud and Accenture to develop new AI-powered tools for its frontline associates. As early as late summer, Best Buy customers in the U.S.

Customer 278

Customer Subscription Customer Experience Technology 278

Retail TouchPoints

MAY 23, 2022

Over the next six months, FTD plans to add capabilities such as automated customer email follow-up, social media integration, digital zoom-in tools and payment integration with Apple Pay , Google Pay and PayPal. Applying New-School Technology to Old-School Customer Service. they see everything, cross channel.”.

Payment Services 259

Payment Services Small Business Retail Shopify Gifts 259

Retail TouchPoints

JULY 20, 2023

The new app aims to make the Walmart Business product assortment — which includes everything from office furniture and supplies to breakroom provisions to technology and classroom essentials — easier for small business owners to access.

Small Business Retail 198

Small Business Retail Supplies Blog Customer 198

Kissmetrics

OCTOBER 25, 2021

In this post, I’m going to examine some of the top sales tools for boosting results, improving efficiency and organization and helping you generate more revenue. When it comes to sales and marketing tools, HubSpot is considered the cream of the crop. This tool helps in many ways, including: Receive custom lead recommendations.

Demo 278

Demo Social Media Marketing Management 278

Algopix

SEPTEMBER 12, 2023

Millions of sellers compete for attention on this vast platform, making it essential to have the right tools in your arsenal. That’s why we’ve gathered, what we believe are the Top 10 Amazon Listing Tools for 2023, for you to review and take advantage of. Linnworks is available as either a Standard or an Advanced version.

Multi-channel 95

Multi-channel eCommerce Shipping Costs eCommerce Software 95

365 Retail

JANUARY 4, 2024

Online casinos today stand at the forefront of merging sophisticated technology with interactive entertainment. This approach is evident when using vibrant visuals and streamlined navigation – facilitating straightforward access to games, bonuses, and financial management tools.

Payment Services 52

Payment Services Technology Games Cryptocurrencies 52

iVend

OCTOBER 10, 2023

Read how our technology gives retailers the gift of growth. We take a look at the RIS predictions and how you can use retail technology to implement actions based on them – positioning yourself to receive the gift of business growth and increased profits this holiday season.

Technology 98

Technology POS Retail Gifts 98

Kissmetrics

JUNE 11, 2021

You can choose to use the web-based version or the mobile app as BrickSeek supports Android and iOS. Whether you’re a consumer or merchant, these two reasons are strong enough to make BrickSeek part of your tool kit. What Effect Do Tools Like BrickSeek Have on E-Commerce? That’s where tools like BrickSeek come in.

eCommerce 335

eCommerce Consumer Merchant Services Small Business Retail 335

RTP blog

JUNE 6, 2018

But it’s time we all stopped thinking of mobile as a set of apps that support a mobile strategy, and instead focused on adopting an Enterprise Mobile Lifestyle Strategy. What do we mean by a Mobile Lifestyle Strategy? The nature of the customer’s mobile lifestyle is premised upon a mobile-first approach.

Mobile 150

Mobile Merchant Services Technology Fulfillment 150

Retail TouchPoints

FEBRUARY 2, 2024

Both announcements highlighted the transformative potential of gen AI, with Amazon planning to lean heavily into the technology in the coming year. Rufus is currently in beta, so the tool is only available to a small subset of U.S. customers in the Amazon mobile app. customers over the coming weeks.

Mobile 248

Mobile Recommendation Technology Customer Experience 248

365 Retail

APRIL 20, 2024

Join them at the Retail Technology Show at London’s Olympia on April 24 & 25, 2024, where they will demonstrate pioneering solutions designed to transform customer engagement. The post Revolutionising Retail: refive Showcases Innovative In-Store Touchpoints at London’s Retail Technology Show appeared first on Retail News and Events.

Technology 59

Technology Retail Customer Retention Customer Data 59

Groove

APRIL 16, 2024

A few of these key features include things like a drag-and-drop online store builder, automated inventory management tools, multi-channel selling, and an advanced suite of marketing and SEO tools. However, while Shopify is a versatile and widely used solution, the platform does have a few drawbacks.

BigCommerce 364

BigCommerce Magento Multi-channel Shopify 364

Retail TouchPoints

NOVEMBER 8, 2021

No more wrestling with metal tape measures that bend and snap back into DIYers’ hands: Lowe’s will launch a beta test of a room scanning and measurement tool, available in the Lowe’s iOS app, by the end of Q1 2022. (An An embedded video demonstrates how the solution works.).

Technology 255

Technology Information Customer Consumer 255

Kissmetrics

MAY 4, 2021

New advancements in cloud computing technology have made remote, cloud-based data storage and management easier to use and more accessible. Below, we’ll outline the benefits, solutions, and tools you can use to improve your data management strategies. What Are the Benefits of Using Data as a Service Tools?

Marketing 186

Marketing Improvements Social Media Management 186

Retail TouchPoints

APRIL 26, 2023

Major retailers are increasingly rolling out the red carpet to draw in small business customers: Ikea has launched a new loyalty program for SMBs called the Ikea Business Network, and Lowe’s is enhancing its business loyalty program with a suite of new mobile tools for business owners. “We know that for pros, time is money.

Customer 295

Customer Small Business Retail Electronics Travel 295

Retail TouchPoints

SEPTEMBER 30, 2020

To ensure realogram-to-planogram (R/P) alignment, retailers need to invest in advanced technology solutions that help them identify any missteps. In order to effectively implement R/P alignment technology, companies first need to have a strong grasp of their needs. Handheld mobile computers. The Importance of P/R Alignment.

Technology 164

Technology Retail Mobile Arts 164

Retail TouchPoints

MARCH 28, 2024

To overcome the challenges that congestion presents, last mile logistics companies are exploring a variety of operational innovations, many of which involve leveraging the latest advances in technology. Anar Mammadov is the CEO of Senpex Technology. AI platforms also can be used to determine windows for delivery times.

Technology 274

Technology Presentation Travel Operations 274

RTP blog

JULY 12, 2017

In his new book: Makeover: How Mobile Flipped The Shopping Cart (And What To Do About It!) , NewStore Founder and CEO Stephan Schambach shares how the proliferation of mobile is changing retail as we know it — and how retailers must build a road map for mobile success via technology, data, loyalty programs and the brand itself.

Mobile 150

Mobile Retail Shopping Carts Technology 150

Retail TouchPoints

OCTOBER 19, 2022

Key takeaways include: Lean on mobile tools, but don’t forget associates: In-store technology is both expensive and necessary, but tapping into the technology shoppers carry in their pockets can defray some of the cost. Invest in Mobile Tools for Shoppers and Associates Alike.

Shipping Costs 269

Shipping Costs Omnichannel Webinar Operations 269

RTP blog

OCTOBER 12, 2018

By Geetanjali Sarna and Amit Prabhakar Gaitonde , Wipro Despite the growing use of technology in all facets of life, fashion retail has continued to play it safe when it comes to utilizing technology to further innovation and the customer experience. Retailers have started using AI to power their e-Commerce experience.

Fashion 150

Fashion Technology Payment Services eCommerce 150

Retail TouchPoints

FEBRUARY 22, 2021

The tool also will include QR codes at select retailers to allow consumers to “try on” nail polish before buying in-store. AR try-on tools are increasingly becoming a customer experience differentiator for brands online, particularly those in the beauty and fashion space.

Download 182

Download Fashion Customer Experience Consumer 182

Retail TouchPoints

SEPTEMBER 14, 2022

Ahead of the holiday season, Walmart is adding new tools to support its mobile and online shopping with enhancements including: New styling features; Expanded Spanish-language search; An updated registry platform; and Inclusive functions for shoppers using SNAP and EBT.

Gifts 253

Gifts Mobile Customer Experience eCommerce 253

Retail TouchPoints

JUNE 28, 2023

As a result, store design teams are thinking more critically, and intentionally, about their new physical experiences — especially if technology plays a supporting role. Do retailers have interest in technologies that garner a lot of attention and PR?

Technology 262

Technology Consumer Mobile Operations 262

Retail TouchPoints

OCTOBER 10, 2023

At the same time, retailers are acutely aware that ecommerce sales are continuing to grow as a percentage of overall holiday spending and, within that percentage, mobile sales in particular are skyrocketing. eMarketer expects retail mobile commerce sales to account for 43.4% In 2024, mobile commerce sales are expected to hit $534.18

Mobile 246

Mobile Retail Social Media Payment Services 246