Retail TouchPoints

MARCH 24, 2021

With this validation and the transformation of the store into a point of pickup, 2021 is destined to be a year of refining and enhancing in-store environments, bringing to life experiences that deliver points of gratification at these otherwise mundane transactional moments.

Payment Services 259

Payment Services Fulfillment Consumer Demo 259

Omnisend

FEBRUARY 16, 2021

Big brands like Nike and McDonald’s can spend thousands on developing new games, viral videos, or apps, but small business managers can rarely spend that much on these kinds of programs. Omnisend, 2021. Gamification increases customer engagement and sales. Gamification elements help to maintain customer relationships.

Marketing 179

Marketing Gifts eCommerce Games 179

Retail TouchPoints

APRIL 26, 2022

Brands are facing a customer data conundrum. states introduced more than 160 consumer privacy-related bills in 2021 — retailers would be remiss to not use zero-party data to engage their customers. It’s clear that consumers want to feel heard and are looking to get value from brand interactions. Zero-Party vs. First-Party Data.

Customer 195

Customer Retail Information Consumer 195

GetElastic

SEPTEMBER 15, 2021

B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features.

B2B 146

B2B eCommerce Customer SEO 146

Smile.io

DECEMBER 14, 2021

2021 is coming to a close and it’s time to look back at what made this year one to remember. It’s time to celebrate the brands that made shopping with them a top-notch experience. It’s time to announce the top customer loyalty programs of the year! Whatare the top customer loyalty programs of the year?

Customer Loyalty 70

Customer Loyalty Customer Outdoor Shipping Costs 70

Retail TouchPoints

NOVEMBER 9, 2023

Right before we launched, I had a panic attack when I did the math of how many customers we would need to survive,” recounted Andy Hunter, Founder and CEO of Bookshop.org in an interview with Retail TouchPoints. “It But for many in the book industry, the platform’s very existence is a victory.

Small Business Retail 296

Small Business Retail Books Shipping Costs eCommerce 296

iVend

JULY 8, 2021

What I am hearing, and is supported by expert 3 rd party research, is a consistent pattern of four key priorities: in-store customer experience, knowledgeable staff, personalised loyalty programs and social media marketing. The in-store customer experience is that differentiation.

Customer Experience 98

Customer Experience Customer Social Media Retail 98

Retail TouchPoints

MARCH 10, 2021

The ability to provide consumers with a legitimate same-day option across their entire fleet and for the majority of their products was demonstrated to be a distinct competitive advantage, and this will continue into 2021 and beyond.”. “The Fulfillment was a key driver during the ecommerce-driven final quarter of 2020.

Fulfillment 256

Fulfillment Omnichannel Apparel Order Fulfillment 256

GetElastic

SEPTEMBER 30, 2021

Editor's Note: This post was originally published April 4th, 2018 and has been updated to reflect the current state of GDPR and other data privacy regulations impacting eCommerce in 2021. GDPR Enforcement Tracker has been tracking these fines and so far through September 2021, there have been 778 fines levied totaling €1,277,329,802.

Consumer 144

Consumer Information Fulfillment Social Media 144

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

Consumer 138

Consumer Payment Services Fulfillment Multi-channel 138

Ecommerce Platforms

MARCH 25, 2022

The perfect solution for smaller companies hoping to make the most of their online store and offline customers, Shopify can help business leaders set up a thriving food truck company in no time. Go to the top. Let’s get started. Shopify POS. Ease of use. Try Shopify POS. Shopify POS Review. Popular choice. Square POS. Ease of use.

POS 104

POS Payment Services Payments Shopify 104

iVend

JANUARY 13, 2022

Check out our flexible POS, loyalty program and inventory visibility systems. That’s a quarter of all returns squeezed into around 10% of the shopping year. . That’s a quarter of all returns squeezed into around 10% of the shopping year. . But managing refunds can be costly and time-consuming.

Customer Experience 95

Customer Experience Management Customer POS 95

Retail TouchPoints

NOVEMBER 4, 2021

online holiday sales anticipated to increase 10% YoY, hitting $207 billion in the period from Nov. 31, 2021. “We’re toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions.

Shipping Costs 262

Shipping Costs Consumer Supplies Merchant Services 262

iVend

MARCH 9, 2022

Clothing and shoes are the top two categories of returned online purchases ( 88% and 44% respectively ) and shoppers are tired of the ‘buy it, try it, send it back’ cycle. In the UK, when non-essential retail stores re-opened in 2021, sales volumes rose 9.2% month over month, and foot traffic to stores went up by 218%.

Fashion 95

Fashion Clothing Point of Sale Customer Experience 95

Smile.io

OCTOBER 22, 2021

With extremely high purchase frequency and an ever-broadening line of products, customers have more options than ever before. With rewards, these brands have been able to encourage customers to join, engage with, and share their community with others, helping them retain more customers and increase customer lifetime value.

Social Media 78

Social Media Customer Loyalty Subscription Blog 78

Smile.io

FEBRUARY 1, 2023

According to an article from US News , the number of Black small-business owners was 28% higher in the third quarter of 2021 than it was pre-pandemic.This is a step in the right direction and it’s time to keep the growth going. According to the 2021 Annual Business Survey from the U.S. billion in annual receipts, 1.3

Food and Beverages 128

Food and Beverages Beauty and Health Gifts Accessories 128

ESW

JUNE 27, 2023

Here are five things clothing brands with consumer DTC ecommerce channels should know about the circular economy, including how it can increase brand loyalty, improve the customer experience and reduce the environmental impact. To combat these effects, some brands are embracing circular economy strategies. billion by 2026.

Apparel 78

Apparel Payment Services Clothing Fashion 78

Smile.io

FEBRUARY 11, 2021

It’s that time of year again – time to take a look at the brands that made being a customer in 2020 not just a tolerable experience, but a rewarding one. What are the top customer loyalty programs of the year? The more points their customers have earned, the bigger and better the rewards they can get.

Customer Loyalty 46

Customer Loyalty Customer Accessories Banking 46

Omnisend

DECEMBER 5, 2022

In our BFCM report, Omnisend looked at sales and the performance of email, SMS, and web push marketing channels in November, paying special attention to Black Friday, Cyber Monday, BFCM weekend, and the Cyber 10 (the Sunday before Black Friday through Giving Tuesday). Automated sends increased 45% in November and 73% during the Cyber 10.

Channel 78

Channel Merchant Services Consumer eCommerce 78

GetElastic

AUGUST 16, 2019

trillion by 2021. Now is the time to integrate new sales strategies to save your customers from running to the competition and gain new ones. Here are 10 actionable tactics to increase sales, regardless of competition. Customers feel like they got a better deal at a cheaper rate with bulk quantity. Source: Statista.

eCommerce Marketing 149

eCommerce Marketing Live Chat eCommerce Marketing 149

Korona

NOVEMBER 30, 2022

The competition to attract customers during the holidays will be stronger than ever, and this is your chance to get creative with your holiday marketing ideas. A well-thought-out holiday marketing strategy can help to boost sales significantly and build customer loyalty by strengthening relationships with them. Table of content.

Shipping Costs 52

Shipping Costs Marketing PPC Gifts 52

ROI Revolution

JUNE 30, 2021

Published June 30, 2021. Ecommerce vs. in-person: Pandemic impacts in 2021. Ecommerce sales are expected to see slightly higher growth in 2022 compared to 2021, with a 15% total increase in ecommerce sales expected next year. Amazon Prime Day 2021 & the COVID-19 pandemic. Total retail sales will reach a record $5.86

eCommerce 78

eCommerce Payments X-cart Small Business Retail 78

Liveintent

JULY 6, 2021

” While many D2C brands acquired new customers with digital-first approaches in 2020, they’re now under pressure to retain those audiences and ensure they don’t lose more shoppers to big retailers. Do you think advertising costs will increase in 2021? How has the pandemic affected D2C and eCommerce?

eCommerce 71

eCommerce Travel Channel Consumer 71

Inflow Insights

AUGUST 25, 2021

For online retailers, it presents an opportunity to conquer the market, skyrocket sales, and cultivate brand loyalty through streamlined marketing. We’ve compiled a list of 10 insider tips to help you create a solid marketing strategy that will boost your eCommerce sales this holiday season. Create a customer service plan.

eCommerce 109

eCommerce Marketing Shipping Costs Social Media 109

ROI Revolution

AUGUST 5, 2021

Published August 5, 2021. The 2021 holiday season is set up to be yet another challenge for brands looking to grow profitably. As the most efficient, scalable way to buy digital ads, programmatic should be a strategy every marketer considers in 2021. Ensure your brand is top of mind during the purchase decision process.

eCommerce Marketing 78

eCommerce Marketing Marketing eCommerce Gifts 78

Ecommerce Platforms

AUGUST 13, 2021

Their QuickBooks accounting software possesses the highest number of customers at approximately 12 million as far back as 2019. Windows 10 all versions. In this article, we will determine if the QuickBooks Point of Sale system is the best choice for your business. Is it the right choice for your business? Let's get started.

POS 104

POS Merchant Services Payment Services Point of Sale 104

SellBrite

APRIL 15, 2019

Of all the reasons why customers buy something, saving money is near the top of the list. Studies show that customers spend 25% more money with a coupon than without one. Coupons are valuable to ecommerce because they inspire customers to take action. Add Discounts to Lead Forms. Scroll down the page they’re on.

Improvements 105

Improvements Marketing Social Media Shipping Costs 105

Omnisend

APRIL 24, 2020

trillion in 2021. In this blog, we share our top ten tips on how to scale your digital business. Product sales help to tell the story of what customers are looking for, while items that historically do not sell well can possibly be discontinued. Social is a great way to expand your reach and connect with new potential customers.

Drop Ship 78

Drop Ship Shipping Costs Shipping Fulfillment 78

Ecommerce Platforms

MARCH 8, 2023

Still, objectively, Shopify is a feature-rich, comprehensive, and powerful tool for today’s store owners, and today, I’m going to cover why I think it’s among the top solutions out there. However, it also gives you the freedom to expand and customize your store with code as your company grows. What is Shopify? What is Shopify?

Shopify 104

Shopify eCommerce Platforms Payment Services Merchant Services 104

ROI Revolution

NOVEMBER 9, 2022

Uncertainty is clouding the strategy that brands and retailers rely on to acquire new customers and grow profitably. After high CPC levels in 2021 and 2022, forward-thinking advertisers will look to diversify their paid media investment portfolio across channels in 2023. A potential recession. Rising inflation rates.

Shipping Costs 78

Shipping Costs eCommerce Marketing Merchant Services 78

Omnisend

JANUARY 26, 2023

Reading Time: 10 minutes Looking for examples of push notifications? According to a 2021 benchmark report, push notifications have a high opt-in rate across sectors ranging from 45% to 85%. Abandoned cart reminders, loyalty program updates, and reminders of upcoming events are some push notification examples in this category.

Payment Services 88

Payment Services Payments Article Financial Services 88

Smile.io

APRIL 23, 2024

Customers can find a full range of products to suit all their travel needs, from carry-on and full-sized suitcases to accessories like packing cubes, jewelry cases, and more.     for 10% Dragon’s Offer: 1.6M We’re highlighting 25 DTC brands powered by Shopify and Smile.io

Shopify 73

Shopify Food and Beverages Beauty and Health Accessories 73

Email Audience

JANUARY 24, 2022

A study by Cisco predicted the growth of video traffic to 82% of all traffic by 2021. attract new customers, keep in touch with existing ones, boost your sales, gain the trust of your audience, Increase brand awareness and more. Focus on what value the customer gets by using your product. Let’s start! Explainer Videos.

Demo 59

Demo Information Article PayPal 59

Korona

FEBRUARY 17, 2022

A glitchy or otherwise cumbersome website will turn away prospective customers and significantly impact your bottom line. And with online sales continuing to reach record levels (and with it, competition), it’s more important than ever to create a customer-friendly eCommerce website. Elevate the customer experience.

eCommerce 52

eCommerce Customer POS Mobile 52

Kissmetrics

MARCH 30, 2018

trillion in 2021. But ultimately from a business perspective, you want to provide seamless and consistent customer experience across all sales channels and reach that omnichannel zen. Google defines it as: “ensuring retailer marketing strategies are geared toward enabling customers to convert on any channel.”.

eCommerce 210

eCommerce eCommerce Marketing Marketing Shipping Costs 210

Smile.io

JANUARY 17, 2023

million shoppers placing orders from brands using Smile loyalty programs. We clearly have some really great ecommerce brands trusting Smile with their loyalty programs so we thought it’s time to shout out a few that really stuck out this year–the top 10 best loyalty programs of 2022.

Customer Loyalty 62

Customer Loyalty Customer Subscription Omnichannel 62

Ecommerce Platforms

OCTOBER 29, 2018

And going by its current growth, it’s projected to hit 56% by 2021. 49% of US-based small business owners already agree that new payment solutions have been necessitated by increased customer demands. 49% of US-based small business owners already agree that new payment solutions have been necessitated by increased customer demands.

Payment Services 91

Payment Services Merchant Services Payments POS 91