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Predictions 2019: Employee Experience Moves To Center Stage

Forrester eCommerce

Employees are quitting their jobs at the fastest rate since 2001.[i] Chief among them is the historically low unemployment rate, which gives employees options that they are taking advantage of. i] What’s more, companies that care about […].

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Barnes & Noble Revamps Loyalty Program, Adding Free Option

Retail TouchPoints

Barnes & Noble has reconfigured its loyalty offerings for the first time since the program began in 2001, launching its first free program and enhancing the benefits of its paid Membership program.

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Former L’Oréal Exec Named CEO of LVMH Beauty

Retail TouchPoints

Rinderknech began his career with the Travel Retail America Division of L’Oréal in 2001. Rinderknech will now also take global responsibility for the company’s beauty roster, with brands including Parfums Christian Dior , Guerlain , LVMH Fragrance Brands ( Parfums Givenchy and Kenzo ) and Kendo now reporting directly to him.

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Bed Bath & Beyond Promotes Two Executives to Top Finance Positions

Retail TouchPoints

Crossen, who has been with the retailer since 2001, will lead the team responsible for executing global accounting operations, financial reporting and tax functions, and will continue to report to EVP and CFO Gustavo Arnal. Both appointments are effective immediately.

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Former postmasters cleared in Horizon IT case


The cases from 2001 and 2006, which were referred to the court by the Criminal Cases Review Commission in January 2021, relate to convictions in magistrates’ courts in which Post Office acted. Two former postmasters have been formally acquitted at Southwark Crown Court today (14 May 2021) in uncontested appeals in the Horizon IT case.

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Patagonia Promotes Three Executives, Fills Parent Company CEO Slot

Retail TouchPoints

Williams, who joined the Patagonia Product Team in 2001, will lead the company’s developments in materials, carbon-capturing business models and design. Prior to his time at Patagonia, he was President of Black Diamond and volunteered as a legal intern with the ACLU of Utah.

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Drug distributors cleared in opioid case


District Court for the Southern District of West Virginia has ruled that AmerisourceBergen, McKesson and Cardinal Health are not legally liable for the fatal opioid overdose rate in the city of Huntington and Cabell Country between 2001 and 2017.

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