ChannelAdvisor

JUNE 1, 2018

Welcome back to another episode of Channel Advice, our video series aimed at answering some of your most pressing e-commerce questions by some of the industry’s foremost experts. Singles Day in 2017 saw Alibaba process $25 billion in one day, which translates to 120,000 orders per second and 6.5 million parcels delivered.

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Channel eCommerce Consumer Retail 78

BigCommerce

MAY 15, 2017

But who could have predicted back then that an online bookstore would, in two decades time, become one of the world’s most dominant online stores –– offering everything from the books they started with to the high-end fashion that resisted for so long? In 2017, more than 287 million people in the U.S. The Converging of Retail.

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eCommerce BigCommerce Shipping Costs Merchant Services 355

ChannelAdvisor

MARCH 10, 2017

Another year, another Catalyst in the books. We’d like to send a huge thank you to all of the attendees, sponsors, partners and speakers who helped make Catalyst 2017 a success. “In A few of the highlights: Autocommerce 2017. The State of E-Commerce: 2017. ICYMI: Catalyst Day 2 – The Story of a Red Dress.

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eCommerce Automotive Shipping Labels Fulfillment 45

BigCommerce

FEBRUARY 13, 2018

When you factor in the expanded ecommerce selling opportunities through omni-channel retail (like adding Amazon and eBay storefronts to your sales approach, for example), it’s easy to see that now is the best possible time to grow an ecommerce business. 1992 Book Stacks Unlimited launches as one of the first online marketplaces for books.

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eCommerce Payment Services Small Business Retail Shipping Costs 417

BigCommerce

APRIL 26, 2018

On May 18th, Amazon released its Annual Report for the past fiscal year (2017). Get the book Inc. Channel expansion and high-growth pains. Data shows that as of 2017, Amazon’s global retail revenue continued to climb, as seen below (note the reporting change in Q1 of 2017). Let’s take a look at those next.

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Payment Services eCommerce Shipping Costs Payments 417

ChannelAdvisor

MARCH 10, 2017

Another year, another Catalyst in the books. We’d like to send a huge thank you to all of the attendees, sponsors, partners and speakers who helped make Catalyst 2017 a success. “In A few of the highlights: Autocommerce 2017. The State of E-Commerce: 2017. ICYMI: Catalyst Day 2 – The Story of a Red Dress.

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eCommerce Automotive Shipping Labels Fulfillment 40

OrderDynamics

MAY 29, 2018

What is Omni-channel Brand Intimacy? Mario Natarelli and Rina Plapler wrote the book on ‘Brand Intimacy’. Also, in a retail context, their four forms model inspires the question of whether omni-channel brand intimacy exists. In all four, there are examples of omni-channel brand intimacy. Experiential. Brand Intimacy.

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Channel Social Media eCommerce Outdoor 50

Dynamic Action

NOVEMBER 13, 2017

Below are excerpts from his interview with Experian for their article Expert insights on the state of retail in 2017 and beyond. Book a demo , or download our comparison brochure. Book a demo , or download our comparison brochure. What is retail’s reality? Read the full article here. Ready for details?

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Retail Demo Article Books 48

Optimizely

JUNE 21, 2018

In the retail industry, 2017 was a record year — but unfortunately not for a reason we should celebrate. Customer experience is more important than channels. While you may think about your business in terms of online or in-store, customers don’t think in channels. This could be online, in-store, or a combination of both.

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Workshop Travel Channel Customer Experience 312

ChannelAdvisor

MARCH 10, 2017

Another year, another Catalyst in the books. We’d like to send a huge thank you to all of the attendees, sponsors, partners and speakers who helped make Catalyst 2017 a success. “In A few of the highlights: Autocommerce 2017. The State of E-Commerce: 2017. ICYMI: Catalyst Day 2 – The Story of a Red Dress.

eCommerce 40

eCommerce Automotive Shipping Labels Fulfillment 40

ChannelAdvisor

MAY 26, 2017

One-on-one digital marketing strategy sessions (advance booking required). What ChannelAdvisor can do to make 2017 your best year yet on marketplaces such as Amazon, eBay, Jet and Walmart.com. IRCE 2017 takes place June 6-9 in Chicago, Illinois. Expert advice at a special Amazon workshop.

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Workshop eCommerce Shipping Labels Drop Ship 49

eCommerce Training Academy

MAY 20, 2017

In case you want to attend upcoming eCommerce events, make sure to check out my list of eCommerce Conferences in 2017. Understand the Influence of Each Digital Marketing Channel. Every year, we add new digital marketing channels to our online strategy. Book Recommendation at eTail Canada. Turn Vendors Into Partners.

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Events Books Social Media Accessories 48

ChannelAdvisor

APRIL 21, 2017

Join us in congratulating Zee Khan , director of account services and global support, for being a recipient of the 2017 Women in Business Award. Sheryl Sandberg’s book “Lean In” has been around for a while, but it is required reading for any woman aspiring to a professional career. And, naturally, this year is no different!

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Outdoor Travel Books Reference 72

GetElastic

APRIL 6, 2022

If you’ve cut the cord on cable and subscribed to a handful of streaming services (as Ben Thompson predicted in 2017), you know how pervasive unbundling has become. When changes or integrations can take weeks or months, forget about quickly standing up a brand store in a new geography or selling into a new channel.

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Retail TouchPoints

NOVEMBER 8, 2021

“This interface — a grid of thumbnails on a white background — was created by Amazon 25 years ago to sell books, and from there it got used somehow for every category and every brand,” she said in an interview with Retail TouchPoints. “As In 2017, she founded Obsess , where she serves as CEO, to do just that. Her solution?

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Jewelry eCommerce Books Definition 294

Retail TouchPoints

SEPTEMBER 8, 2020

Olivela , a digitally native, mission-based retail platform, is emphasizing its key differentiators as a way to forge stronger relationships with customers and reach new audiences across channels. Shoppers who felt uncomfortable shopping during general hours could book one-to-one consultations with an associate.

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Consumer Beauty and Health Social Media eCommerce 130

Retail TouchPoints

SEPTEMBER 8, 2020

Olivela , a digitally native, mission-based retail platform, is emphasizing its key differentiators as a way to forge stronger relationships with customers and reach new audiences across channels. Shoppers who felt uncomfortable shopping during general hours could book one-to-one consultations with an associate.

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Consumer Beauty and Health Social Media eCommerce 130

Steve Dennis

APRIL 3, 2020

The following is excerpted from my forthcoming book Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption , which will be published by LifeTree Media on April 14th. Significant investments were made in channel integration, deployment of mobile technology, localization of product assortments, and so forth.

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Multi-channel eCommerce Department Stores Gifts 160

Blue Acorn

MARCH 20, 2017

62% of companies are planning to increase their mobile marketing budget in 2017, but only 8% place the highest emphasis on making their experience as consistent as possible across channels; 79% of companies said understanding how mobile users research/buy products is very important, more than any other option. Yes, that’s right.

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Payments Presentation eCommerce Mobile 63

RTP blog

AUGUST 5, 2019

According to a 2019 Market Research Future report, the global Smart Wellness market may reach $520 billion by 2023, at an impressive CAGR of 24.46% from 2017 to 2023. And anger rooms , like Beijing’s Smash and Manhattan’s Rage Cage, are opening as an alternative means to help people channel stress or emotions in safe, open settings.

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Beauty and Health Travel Electronics Consumer Electronics 150

Steve Dennis

SEPTEMBER 14, 2020

As manufacturer brands lose volume with their traditional wholesale partners, they are pushed to make up for it through other channels. Nike is a great example of a company that has doubled down on going direct to consumer. Nike is a great example of a company that has doubled down on going direct to consumer.

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eCommerce Multi-channel Consumer Books 211

Optimizely

DECEMBER 21, 2017

Consumers want to shop anytime, anywhere, on any device, through multiple channels — and not necessarily in a linear fashion. If your customers notice any friction as they switch between channels while engaging with your brand, then you’re in trouble. That’s why contextual commerce is so important in B2C marketing.

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Customer Loyalty Improvements Customer Merchant Services 191

GetElastic

APRIL 27, 2022

First software ate the world, then a16z’s Martin Casada highlighted in 2017 that world is now available through an API. Situational pricing , such as rules for a specific channel, customer or other rule-based pricing. It’s why I invested in Moltin years ago and why I joined Elastic Path in 2020 to run the product team.

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Demo Books Information Presentation 148

ChannelAdvisor

APRIL 21, 2017

Join us in congratulating Zee Khan , director of account services and global support, for being a recipient of the 2017 Women in Business Award. Sheryl Sandberg’s book “Lean In” has been around for a while, but it is required reading for any woman aspiring to a professional career. And, naturally, this year is no different!

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Outdoor Travel Books Reference 40

Kissmetrics

DECEMBER 12, 2017

In fact, 84% of marketers planned on running at least one influencer marketing campaign in 2017. A post shared by Stitch Fix (@stitchfix) on Feb 6, 2017 at 7:30am PST. For example, Expedia uses Facebook retargeting to capture users who viewed hotels without booking: Content creation and PR also helps with brand building efforts.

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Improvements Marketing Social Media Blog 491

BigCommerce

MAY 25, 2017

Little did we know, we were following Google’s “best marketing practices for 2017” book back in 2010. What would the librarian want to see to recommend the best book to the person asking for it? Little did we know, we were following Google’s “best marketing practices for 2017” book back in 2010. Adding value.

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B2B Books BigCommerce Article 419

Retail TouchPoints

MARCH 4, 2021

By creating remote selling capabilities, retailers can empower store associates to interact with their clients — anytime, anywhere — through touch points such as digital look books personalized for each shopper’s unique style and taste. The Basic Bargain Hunter. Tom Litchford is Head of Worldwide Retail at AWS.

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Customer Retail Technology Arts 235

OrderDynamics

JANUARY 4, 2018

Whether that’s a good ride, or a bad ride, depends on how much retailers learned from the rocky road that was 2017. From trends like voice control to virtual reality, to rumors of the so called retail apocalypse, 2017 retail was one for the books. Omni-channel Expansion. But let’s not dwell on the past. Reserve In-Store.

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Retail Channel Magazine Technology 83

Kissmetrics

JUNE 12, 2018

You’ve read the books. Whether it’s social monitoring tools, voice search, or multi-channel marketing automation, technology regularly changes the way we reach our audiences. Signing up gives you access to exclusive e-books that help you develop your written communication and marketing skills. In a 2017 survey, 64.5%

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Marketing Blog Books Multi-channel 226

BigCommerce

SEPTEMBER 6, 2018

After looking at data from 100 medium sized online commerce businesses that use Re:amaze to help customers via email, social media, and live chat in 2017, we found that on average, there was over a 75% increase in average daily customer service volume between the months of October – December compared to the months of January – September.

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Payment Services Merchant Services Live Chat Customer 288

Kissmetrics

JUNE 12, 2018

You’ve read the books. Whether it’s social monitoring tools, voice search, or multi-channel marketing automation, technology regularly changes the way we reach our audiences. Signing up gives you access to exclusive e-books that help you develop your written communication and marketing skills. In a 2017 survey, 64.5%

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Marketing Blog Books Multi-channel 216

Retalon

JULY 4, 2018

We’ll focus on how Retalon predictive analytics can convert data to tangible actions, building a consistent experience for your customers, and stay agile and flexible enough for such a dynamic reality in multi-channel retailing. Lack of organizational alignment and business rules for compensation/incentives by channel.

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Channel Shipping Costs Customer Multi-channel 32

Kissmetrics

JUNE 27, 2017

Facebook again leads the charge, earning $7.857 billion in the first quarter of 2017 from advertising revenue. Email marketing alone drives as much revenue as all other digital channels combined according to a survey of US marketing execs. Make it a core strategy on your email channel. So, goodbye email. Hello all things social.

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Social Media eCommerce Article Marketing 269

SellBrite

SEPTEMBER 24, 2019

Also, there are countless YouTube channels that feature toy videos. For example, in the 2017 report , the highest-selling products were all electronics: Fire TV Stick and Voice Remote Control. It’s a one-stop option for customers to access games, apps, music, and thousands of channels. AmazonBasics Cables.

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Toys Games Electronics Books 103

SellBrite

APRIL 13, 2021

Her tweets are valuable for learning about what and what not to do when communicating to customers through those channels. Moiz Ali is the founder of Native , a personal care CPG company that was acquired by P&G in 2017. Val Geisler is a Customer Evangelist at Klaviyo , an email and SMS marketing platform. Ju Rhyu – @jurhyu.

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eCommerce Shopify Merchant Services Social Media 156

Kissmetrics

APRIL 2, 2018

While we can’t all be Musk, we can take a page out of his book. For proof of how being social pays, look no further than Shareaholic’s 2017 Traffic Report. Up from 14% in 2010, a 2017 survey by the Pew Research Center reveals that 67% of respondents in the 65+ age group use the Internet on a regular basis. More Than Personality.

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Social Media Definition Games Other 241

Kissmetrics

APRIL 24, 2018

By April 2017, it had 700,000,000 users. By September 2017, it had 800,000,000 users. At the end of 2017, Instagram released a new update allowing users to follow hashtags. Now, you have great content to repurpose for other social media channels as well. By the end of 2017, Snapchat had 187 million daily active users.

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Marketing Social Media Clothing Article 223