article thumbnail

Reaching Gen Z and Millennials: What Brands Need to Know About Creator Guided Shopping

Retail TouchPoints

In fact, 92% of Gen Z — a group that will make up the largest consumer segment by 2030 [1] — rely on creators to inform their purchases across virtually every category. And we’ll continue to see a sizable and growing number of consumers shop in-store from creator recommendations.

article thumbnail

Top Customer-Driven B2B eCommerce Trends

GetElastic

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Additionally, 82% of B2B marketers prioritize lead generation, while 43% focus on customer retention.

B2B 146
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Steve Madden and Dolce Vita Integrate Shoe Resale Programs into Their Websites

Retail TouchPoints

Steve Madden’s “Re-Booted” and Dolce Vita’s “Re:Vita” programs will let customers sell their preowned shoes directly on each retailer’s respective site.

article thumbnail

With Growth Top-of-Mind, Luxury Brands Focus on Digital Goods and Virtual Experiences

Retail TouchPoints

As a result, the luxury market’s base expanded to approximately 400 million consumers in 2022 and is expected to reach 500 million by 2030, Bain & Company revealed — and the expansion goes far beyond the aspirational promise. For example, Tiffany sold out its 250 NFTiffs, with each NFT selling for approximately $50,000.

Payments 285
article thumbnail

Final Bezos Shareholder Letter: 200M Amazon Prime Members, Failed Unionization Vote

Retail TouchPoints

million small- and medium-sized businesses sell on Amazon, making up close to 60% of the company’s retail sales; and Customers complete 28% of purchases on Amazon in three minutes or less , and half of all purchases are finished in less than 15 minutes. “In million customer accounts.”. That’s 50 million more than in 2019 ; More than 1.9

article thumbnail

The Step-Up in Ecommerce Sneaker Fraud

Retail TouchPoints

is estimated to be around $2 billion and by 2030 is expected to increase to $30 billion. Fraud Afoot When it comes to sneaker fraud, it was found that “new customers” are consistently riskier than “returning customers.” In addition, new customers are more likely to be fraudsters.

eCommerce 247
article thumbnail

The Retailers Creating ‘The Offer you Can’t Refuse’ for Customers

Retail TouchPoints

It is cutthroat, competitive and fast-moving, and that means it is also often a great showcase for other industries to see how the latest trends in technology are transforming customer expectations. Over the last decade, the relationships between customers and brands changed dramatically. Transactional convenience.

Customer 130