Retail TouchPoints

DECEMBER 18, 2023

Just about everybody on the internet loves animal videos, particularly those that are funny, touching or maybe both. Co-founder Christopher Weber shared how the fast growth of the site’s community has smoothed its path toward becoming an online retailer. Retail TouchPoints (RTP): How did Animals Around the Globe start?

Consumer 223

Consumer Social Media Article Apparel 223

Retail TouchPoints

JANUARY 9, 2024

community was the first to tell us about widespread e.l.f.-pinching This insight from our community sparked an incredible idea we had to act on.” Additionally, the 15-minute spot will play ahead of Paramount Pictures’ new Mean Girls movie at select AMC theater locations nationwide on Jan. Beauty in a statement.

Books 247

Books Retail Social Media Customer Experience 247

Retail TouchPoints

MARCH 5, 2024

However, True Religion CMO Kristen D’Arcy is looking beyond superficial engagement and is instead focused on connecting with its community in context, whether it’s in Las Vegas during the Super Bowl or on a high school basketball court. RTP: What can you tell us about Team True?

Fashion 247

Fashion Travel Multi-channel Games 247

Retail TouchPoints

APRIL 26, 2024

McDonnell shared more details on the evolution of the Bark brand and how it is embracing its community of pup parents to drive business growth. The more we can learn about the dogs we serve, the better we can make their experience with us. RTP: And what about from a customer acquisition and retention perspective?

Toys 250

Toys Social Media Subscription Consumer 250

Groove

APRIL 16, 2024

To help you choose a platform that will set your business up for success, we've compiled a list of BigCommerce competitors that includes the key features, benefits, and drawbacks you need to know about each one.

BigCommerce 364

BigCommerce Magento Multi-channel Shopify 364

Retail TouchPoints

MARCH 8, 2024

As one might expect given her brand and background, Bodnar is incredibly passionate and thoughtful about every aspect of her business, all the way down to Thrive’s signature turquoise branding, chosen because it’s a color that’s “scientifically proven to evoke a feeling of joy,” she said. Do you have an adult with you?”

Beauty and Health 256

Beauty and Health Games Consumer Travel 256

Retail TouchPoints

APRIL 28, 2023

That’s why he and his team are making vigorous efforts to discover some of the fashion industry’s most cutting-edge young designers and artists and to bring them into a growing community of collaborators. It’s about being part of a conversation in a really authentic way,” Zihaad said in an interview with Retail TouchPoints.

Social Media 270

Social Media Fashion Mobile Consumer 270

Retail TouchPoints

APRIL 18, 2023

To help brands more effectively and efficiently connect with their target audiences, we took a closer look at the trends most impacting retail in 2023 and arrived at three critical ways for brands to win this year: content, community and confidence. One way to do this is by leaning into consumers’ digital and real-life communities.

Merchant Services 268

Merchant Services Payment Services Social Media Retail 268

Retail TouchPoints

JANUARY 4, 2023

This year, DTC has a new meaning, or at least an alternate one — “ direct to community.”. This new form of DTC is built on and grows alongside a strong, vocal community of consumer advocates that engage in regular, reciprocal conversations with the brands they buy from. We communicate with our community,” Chan said. “

Social Media 286

Social Media Omnichannel Channel Information 286

Retail TouchPoints

JUNE 12, 2023

From there, it’s about a true assessment of where you are.” Are we able to count on them for the resources that are needed to move us along in this journey? Specifically, retailers need to think specifically about how they can raise the voices of those groups and bring them into the greater conversation.

Customer 256

Customer Retail Operations Other 256

Retail TouchPoints

APRIL 5, 2023

Stephen Yalof: The shopping center is becoming far more experiential and it’s becoming far more important to the community that it serves. Yalof: We had an advantage because we have open-air shopping malls, which became gathering places and community centers. But for us, there’s an opportunity because they draw in younger consumers.

Food and Beverages 305

Food and Beverages Operations Consumer Omnichannel 305

Retail TouchPoints

AUGUST 8, 2023

Kleinman and other business leaders also think consumers are hungry for authentic connection, community and humorous (yet productive) discourse. Nadya Okamoto, Co-founder of period care brand August : “We want to eradicate period stigma by making it more gender inclusive and also bringing conversations about periods out into the open.

Social Media 226

Social Media Customer Beauty and Health Consumer 226

Retail TouchPoints

MARCH 27, 2023

. “Visit Local will provide Half Price Books with the information we need to help us learn more about our customer base,” said Becky Gomez, Marketing and Ecommerce Director for Half Price Books in a statement. ” The partnership with Reveal Mobile is similar to Half Price Books’ approach to growth. .”

Books 275

Books Customer Retention Social Media Mobile 275

Retail TouchPoints

APRIL 22, 2024

But his daughter, Somia Farid Silber, who’s now the company’s President, isn’t coasting on the company’s past success — she’s too busy thinking about the next 25 years. I would go on the road with my dad to visit stores and help open new ones, so I learned a lot at a really young age about customer experience and service. times a year.

Food and Beverages 225

Food and Beverages Gifts eCommerce Fulfillment 225

Retail TouchPoints

SEPTEMBER 1, 2023

That is driving the customer to come and shop, and now, we’re investing to make sure that when the customer comes to shop with us, either online or in store, that they don’t have to make the tradeoffs.” Now, the company is using the $1 billion to invest in improving: Digital capabilities.

POS 231

POS Merchant Services Supplies Improvements 231

Retail TouchPoints

MAY 23, 2023

Our founders, Holger Graf and Daniel Lantz, wanted to feel good about what they were doing and putting out into the world — that is a driving part of our vision,” Gopinath said in an interview with Retail TouchPoints. These are products we want people to use for years,” said Gopinath.

Specialty Retailers 245

Specialty Retailers Consumer Social Media Accessories 245

Retail TouchPoints

SEPTEMBER 15, 2023

Diving into the individual stories of those brand owners provides a view of Amazon that is somewhat contrary to media headlines about FTC lawsuits, union fights and congressional hearings. Stories of underserved communities being seen and served. They are stories of opportunity sought and found.

Gifts 264

Gifts Small Business Retail Fulfillment Sporting Goods 264

Groove

MARCH 7, 2024

Using these analytics, online store owners can review in-depth statistics about email open rates, clicks, and more. Klaviyo Email Marketing: Community and Support Klaviyo has a robust library of learning resources , including courses and educational guides to get started or grow your business.

Marketing 370

Marketing eCommerce Platforms Shopify Shopping Carts 370

FastSpring

MARCH 15, 2024

In this episode of Growth Stage, host and CMO of FastSpring David Vogelpohl interviews Todd about his thoughts on: Why marketplaces can be a difficult way to attract new players. The first phase is focusing on your own community,” Todd explains, citing Discord as a great platform on which to do so.

Games 179

Games Marketing Events Merchant Services 179

Retail TouchPoints

JULY 3, 2023

Snipes’ heavily urban footprint has made community involvement a natural fit for the brand, from sponsoring haircuts during back-to-school season to opening community computer centers. Generative AI Lets Copywriters Focus on the Human Element Technology has played a role in helping Snipes get its community-driven message across.

Management 273

Management Payment Services Payments Operations 273

Retail TouchPoints

APRIL 17, 2024

Like the fulfillment of seeing a great movie, going to an engaging place can give us a sense of escapism and therapeutic benefits that help us face the world with renewed energy. Social Facilitation Humans derive value, strength and confidence by being part of a community.

Consumer 130

Consumer Leisure Customer Books 130

Retail TouchPoints

JANUARY 10, 2024

That means he studies culture and how we as humans live, interact and respond emotionally and physically to the world around us in order to help brands shape their physical experiences. When you do that kind of study, it frees you to think about who the end user is.” It was all about the experience of the five senses.

Retail 261

Retail Consumer Arts Information 261

Retail TouchPoints

FEBRUARY 8, 2023

Following a pandemic-induced pause in its brick-and-mortar retailing, women’s workwear retailer Argent has opened a store in NYC’s SoHo neighborhood that brings community and commerce together with a combination of appointments, networking events and free-flow spaces for consumers to work and gather. We’ve never seen demand like this.

Events 218

Events Fashion Consumer Retail 218

Retail TouchPoints

NOVEMBER 9, 2023

In the early days of trying to fundraise for Bookshop, I heard from investors over and over again that the American consumer only cares about speed and price, and ‘if you can’t beat Amazon on speed and price, you’re doomed,’” said Hunter. trade association for booksellers, about a digital strategy to combat Amazon.

Small Business Retail 298

Small Business Retail Books Shipping Costs eCommerce 298

BigCommerce

OCTOBER 31, 2017

Thinking about launching an ecommerce business, but don’t know where to start? And, some even argue, the ultimate success of your business is also all about your product. So, while some of us are lucky enough to have ecommerce business ideas find us, others of us –– well, we have to search. Sell something cool.

eCommerce 839

eCommerce Shipping Costs Beauty and Health B2B 839

Retail TouchPoints

DECEMBER 5, 2022

The BelliWelli wellness brand of wholesome snack bars was founded within a community of people who suffer from digestive issues, a group cultivated by the brand’s Co-founder, CEO and IBS sufferer Katie Wilson. The community decided what our packaging ultimately looked like. As soon as I sent that photo to our community they hated it.

Channel 256

Channel Consumer Presentation Retail 256

Forrester eCommerce

JULY 15, 2019

What’s interesting about this is by creating what is essentially a vertical front of communities against ransomware. It may well disincentivize attackers from targeting US towns and cities. Last week, the United States Conference of Mayors adopted a resolution against paying ransoms.

Customer 375

Customer 375

Retail TouchPoints

FEBRUARY 15, 2024

With this declaration, the CDC issued a clarion call for “individuals, governments, workplaces, health systems and community organizations” to confront this growing crisis by developing ways to increase personal connection. It sounds counterintuitive, but generative AI can actually make our virtual communication more human and personable.

Live Chat 242

Live Chat Social Media eCommerce Consumer 242

Retail TouchPoints

APRIL 12, 2023

We know the community will have questions about why we are closing these locations,” said the announcement. The remaining four Chicago stores continue to face the same business difficulties, but we think this decision gives us the best chance to help keep them open and serving the community.

Improvements 212

Improvements Other Marketing Retail 212

Kissmetrics

FEBRUARY 23, 2021

When you log onto Facebook, Instagram, or TikTok , ready to enjoy some content, you’re bombarded with ads and thousands of posts about all sorts of things—much of which you might not care about. It’s overwhelming at best, and at worst, it makes us feel lonely. What Are Niche Communities?

Social Media 266

Social Media Books Hobbies Other 266

Retail TouchPoints

AUGUST 22, 2023

Sephora operates with a customer-first mindset, and our goal is to provide an elevated shopping experience in all of the ways that our beauty community chooses to shop with us,” said Stefan Jensen, VP, Treasurer at Sephora in a statement. Morgan Payments in a statement.

Merchant Services 240

Merchant Services Payment Services Point of Sale Mobile 240

Retail TouchPoints

APRIL 4, 2022

With most brands the product comes first, but we started with the community first,” said actress Brooke Shields, Founder and CEO of the digital wellness platform Beginning is Now , which is aimed at women over 40. We have a commitment to taking more of their feedback and using it to make us grow.”. The Art of Listening.

Social Media 257

Social Media Recommendation Consumer Document 257

Retail TouchPoints

FEBRUARY 2, 2022

Fishbrain has harnessed that passion through its vertical social platform, bringing together more than 14 million anglers from around the world through its community-focused app and website. It’s a prime example of the growing arena of community commerce — ecommerce ecosystems that cater to groups of like-minded individuals.

Hobbies 251

Hobbies eCommerce B2C Operations 251

Retail TouchPoints

JUNE 14, 2023

Shopping Centers are Community Spaces Too While retail shops are arguably the defining aspect of a shopping center, experiences are essential to making these centers destinations in their own right. As we continue to evolve, we know our guests are looking to us for experiences beyond retail offerings,” said Tanger’s Wingrove.

Events 253

Events Technology Outdoor Retail 253

Retail TouchPoints

SEPTEMBER 16, 2022

The most important thing for us at Aerie is finding people who understand the importance of building confidence in young people,” said Stacey McCormick, SVP of Aerie Marketing. Bubble uses its community of 10,000 Gen Z consumers to guide its entire brand direction. Access to Community.

Social Media 326

Social Media Retail Games Consumer 326

Retail TouchPoints

MARCH 19, 2021

As America’s community pharmacy, Walgreens is continuously looking for ways to highlight and connect with the communities we serve in a deeper and bolder way,” said Kirk Hanselman, Interim Chief Merchandising Officer at Walgreens in a statement. Vendors can find additional information about the virtual event and apply to join here.

Events 309

Events Apparel Information Other 309

BigCommerce

AUGUST 16, 2017

It’s a question I’m asked at every single in-person meetup I do: “What is your advice about using social influencers to grow sales?”. That was back when it was just about connecting good people with good product. As told to Tracey Wallace by Shelley Baugh, Social Media and Community Manager at Spellbinders. That’s right.

Social Media 419

Social Media Shipping Costs Management Blog 419