Smile.io

JANUARY 2, 2020

Check out some other amazing loyalty programs in our Top 10 Customer Loyalty Programs of 2018 post. Think of your favorite brand—what type of incentive do they offer you for your loyalty? We researched tons of loyalty programs and a few brands stood out to us! Dynamite: Dynamite Studio App.

Customer Loyalty 67

Customer Loyalty Customer Travel Customer Retention 67

Smile.io

FEBRUARY 22, 2024

True customer loyalty is a brand for every ecommerce brand. And it’s earned through the experiences a customer has with your business over time. What makes it more valuable than short-term revenue is that a loyal customer will be your brand advocate, bring in customers, and always choose you over a competitor. 

Customer Loyalty 95

Customer Loyalty Shipping Costs Customer eCommerce 95

UpSellIt

JULY 13, 2023

By seamlessly integrating multiple channels, retailers can provide a cohesive and personalized shopping experience for their customers. An omnichannel retail strategy connects numerous channels and touchpoints to provide customers with a seamless shopping experience. What is Omnichannel Retailing?

Omnichannel 101

Omnichannel Multichannel Payment Services Retail 101

Kissmetrics

SEPTEMBER 30, 2020

Whether it’s targeting employee collaboration and performance or better delivery to customers and clients – everything counts. As a result, you can build long-lasting relationships by giving customers higher value for their investment. If there’s one thing that companies want, it’s consistent improvement in efficiency.

Social Media 265

Social Media SEO Technology Marketing 265

Smile.io

FEBRUARY 16, 2024

  Since then, the brand has grown into a holy grail staple for acne-prone customers worldwide. With a purposefully limited range of products that target specific issues, customers feel confident instead of overwhelmed when shopping on Dr. Sam’s website.   Deactivating their former loyalty program.

Customer Loyalty 76

Customer Loyalty Shipping Costs Social Media Customer 76

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 76

Customer Loyalty Customer Jewelry Social Media 76

BigCommerce

FEBRUARY 1, 2018

Let’s say that you are a solopreneur that has to handle emails from customers, packaging and shipping products, and marketing via your social media networks. Check social media network notifications and post a new update to your social media networks twice a day. Schedule social media.

Social Media 374

Social Media BigCommerce Blog Shipping Costs 374

ChannelSale

DECEMBER 1, 2023

By comprehending and utilizing each phase, businesses can sell their products more successfully, increasing sales and customer retention. Awareness The Awareness stage of the consumer experience is when potential customers first become aware of their needs, problems, or both. They learn about your value and how it meets their needs.

Consumer 52

Consumer Management Demo SEO 52

Smile.io

APRIL 30, 2024

a DTC brand that sells premier custom-printed LEGO© minifigs, minifig accessories, and building kits.          View this post on Instagram A post shared by The Minifig Co - Custom LEGO Minifigs (@theminifigco) The Minifig Co. With a loyalty program powered by Smile.io , The Minifig Co.

Toys 62

Toys Customer Retention Information Social Media 62

Smile.io

MARCH 20, 2024

Customers no longer simply appreciate being rewarded for their business—they expect it. In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.

Shipping Costs 77

Shipping Costs Shopify Customer Loyalty Merchant Services 77

Smile.io

JANUARY 23, 2023

The food and beverage industry is extremely competitive, but once you can lock in a customer to pledge loyalty to your products, you can start building brand loyalty. The food and beverage industry within DTC sees about 1/3 of customers shop for the same brand repeatedly. “Customers are stoked, to say the least.

Food and Beverages 85

Food and Beverages Social Media Customer Loyalty Reference 85

eCommerceFuel

MAY 24, 2021

Customer Connectedness. The face of content is changing, thanks in large part to social media — and that’s where a bit of the tried and true advanced thinking expected by our members comes in. Businesses use it to inform and engage prospective customers. Taking It on the Road: Strategies for Local and Offline Advertising.

eCommerce 58

eCommerce Social Media Small Business Retail Customer Loyalty 58

Smile.io

SEPTEMBER 10, 2020

We can all agree that the payoff of gaining a new customer is worth it in the end, but moving shoppers through the buyer’s journey can take a lot of time, money and resources. Value-add marketing focuses on exceeding customer expectations by delivering more than they asked for with every interaction.

Consumer 46

Consumer Social Media SEO Webinar 46

FastSpring

DECEMBER 18, 2020

For these companies, the change to a B2B sales model means moving their customers to make their purchases online. This was the exact problem that BizNet hit when they realized their manual B2B sales strategy was no longer working for them—or their customers. It wasn’t ideal for the business or its customers. “It

B2B 148

B2B eCommerce Payment Services SEO 148

Smile.io

OCTOBER 22, 2021

With extremely high purchase frequency and an ever-broadening line of products, customers have more options than ever before. With rewards, these brands have been able to encourage customers to join, engage with, and share their community with others, helping them retain more customers and increase customer lifetime value.

Social Media 77

Social Media Customer Loyalty Subscription Blog 77

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. Why is customer retention so important?

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Optimizely

JULY 31, 2018

Where to start: Using Customer Lifetime Value to Grow Your Business — Andrew looks at how to calculate one of our favorite metrics, then gives tips for putting it to good use. Come for the thought-provoking journalism that highlights customer experiences, stay for the clever British humor… or should we say, humour? Shopify Masters.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

Smile.io

JANUARY 17, 2023

Top 10 Customer Loyalty Programs of 2021 The wait is over - find out what the top 10 best customer loyalty programs of 2021 are. Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022. For beauty and skincare brands, having a loyalty program is always a good idea.

Customer Loyalty 61

Customer Loyalty Customer Subscription Omnichannel 61

Smile.io

AUGUST 2, 2023

Have you ever thought about the best way to reward your customers for their loyalty? The difference between transactional and experiential rewards Understanding the difference between transactional and experiential rewards is the key to deciding which type is most valuable to your customers.

Shipping Costs 48

Shipping Costs Events Social Media Fashion 48

Smile.io

DECEMBER 5, 2019

The answer lies in the trend that has been taking over the ecommerce world: social commerce. Brands are realizing that customers are looking to more and more channels for the opportunity to shop. Related Topic: What is Social Commerce, and Why is it Important? How social commerce can enhance your brand loyalty.

Social Media 48

Social Media Customer Loyalty Apparel Clothing 48

Smile.io

DECEMBER 14, 2021

It’s time to announce the top customer loyalty programs of the year! Top 10 Customer Loyalty Programs of 2020 It’s that time of year again – time to take a look at the brands that made beinga customer in 2020 not just a tolerable experience, but a rewarding one.

Customer Loyalty 70

Customer Loyalty Customer Shipping Costs Outdoor 70

Retalon

FEBRUARY 14, 2024

This pivot focuses on optimizing key areas such as inventory management, refining customer experiences, and predicting sales trends, all leading to an enhanced overall business performance. This approach helps businesses optimize their operations and create better experiences for customers.

Retail 41

Retail Operations Management Improvements 41

Smile.io

APRIL 13, 2022

That’s because a rewards program is an extension of your brand, one that transforms your relationship with customers into something that isn’t purely transactional. Old Navy complicates their program Customers love Old Navy for their fashionable staples at low prices. Seems like a great idea at first, right?

Shipping Costs 83

Shipping Costs Department Stores Payment Services Customer 83

ChannelAdvisor

AUGUST 18, 2019

Turning loyalty into experiences. When it comes to customer loyalty, REI sets the bar. These consumers celebrate the brand with millions of #optoutside social media posts every November, and come back year after year for outdoor gear, equipment and apparel — much of it REI’s own private-label lines. .

eCommerce Platforms 55

eCommerce Platforms eCommerce Outdoor Drop Ship 55

Smile.io

JUNE 16, 2020

For the nutrition brand, Jimmy Joy, they saw this as an opportunity to introduce a loyalty program as a way to increase their customer acquisition and retention through the proven value of word-of-mouth marketing. This strategy led them to bring in over 23,000 customers from referrals alone.

Travel 47

Travel Merchant Services Social Media Customer Loyalty 47

Smile.io

SEPTEMBER 2, 2021

Tiered programs are becoming an increasingly effective tool for encouraging customer engagement and participation. This is because they drive both acquisition and retention results by making their best customers feel special. Sephora’s brand community makes VIB both a lifestyle aid and loyalty solution.

Fashion 58

Fashion Recommendation Customer Customer Retention 58

Kissmetrics

JULY 28, 2021

In other words, getting your business’s website optimized for local search is one of the best ways to get more customers without any aggressive marketing campaigns. If you want proof of Yelp’s success with local businesses, look no further than the laundry list of Case Studies on their website. Businesses screw up.

Customer 321

Customer Consumer Social Media Customer Loyalty 321

Kissmetrics

MARCH 10, 2021

Entrepreneurs make decisions for themselves, realize their creative visions, and develop lasting relationships with other entrepreneurs, customers, and vendors. Who’s Your Customer? One of the most common reasons that entrepreneurial businesses fail is that there isn’t a customer. Without a customer, you don’t have a business.

Books 364

Books Social Media Recommendation Information 364

Shopping Signals

APRIL 17, 2023

Nowadays, having a great website is essential if you want to make sure customers can find you online. And when it comes to ecommerce websites like BigCommerce, effective search engine optimization (SEO) practices are key to ensuring that potential customers can find your products and services easily.

BigCommerce 52

BigCommerce SEO Payments Payment Services 52

Smile.io

FEBRUARY 16, 2023

In the past few years, customers are changing their habits from only shopping in-store to purchasing online with 76% of Americans shopping online for clothing. As the cost of acquiring new customers continues to climb, many online fashion retailers are turning to loyalty programs and customer retention.

Fashion 60

Fashion Social Media Events Small Business Retail 60

Kissmetrics

AUGUST 5, 2021

Depop allocates 50 percent of their total social media spend to Snapchat after achieving a 77 percent lower cost per acquisition compared with other channels. You can use social media trends like Selena Gomez versus. A study by Stackla reveals 79 percent of users said UGC impacts their purchasing decisions and find UGC 9.8

Social Media 348

Social Media eCommerce Download White Paper 348

Smile.io

FEBRUARY 28, 2024

Why should customers care? 5+ years later, the brand has transformed into a dazzling brand community with hundreds of contributing artists, over 175K social media followers, and 200,000+ 5-star reviews.  We sat down with the DAC team to learn exactly how loyalty adds value to its business.  

Arts 76

Arts Social Media Customer Loyalty Hobbies 76

Smile.io

MAY 2, 2023

Follow our 7 simple steps and you’ll be getting more repeat customers than ever with your own brand new points program. Step 1: Set the goals for your loyalty program A ship with no compass will end up going in circles. This is because repeat customers are more profitable in the long run. Celebrating a birthday.

Social Media 67

Social Media Shipping Costs Events Blog 67

Ecommerce Platforms

NOVEMBER 11, 2019

You can hardly get enough of it– feels like a rare commodity mostly where customers have wild options to consider. Even with a loyalty program in place, the competition is boundlessly growing. Superficially, boosting your sales roughly equates to widening the customer base. It's getting fiercer each day.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

SellBrite

FEBRUARY 26, 2017

You can even go so far as to build a test to see how interested prospective customers are in your business and products. “To There are hundreds of case studies, blog posts, and podcasts you can subscribe to that will provide you with the stories, tips, and motivation you need to get moving on your own business idea.

eCommerce 141

eCommerce Multi-channel Payments Channel 141

Smile.io

JANUARY 27, 2021

There’s no underestimating the power of strong brand loyalty. 59% of consumers buy products from trusted brands, and customer loyalty is 10x more valuable than a single purchase. Done well, brand loyalty can see your business thrive. Build out customer and user personas and audience segments. Who are your people?

Social Media 46

Social Media Customer Loyalty Travel Management 46

Ecommerce Platforms

OCTOBER 14, 2019

B2C ecommerce websites and businesses evolved quickly, leaving B2B portals far behind, and today, they provide a richer customer experience than most B2B ecommerce portals. So the first step is to reach out to people- not just any people- people who fit your niche buyer/customer persona and ask them about their problems. The problem?

B2B 132

B2B eCommerce Payment Services Multi-channel 132