Retail TouchPoints

JANUARY 27, 2022

Hear from more of the top leaders in retail at the Retail Innovation Conference & Expo May 10-12 in Chicago. Our view is that style is ubiquitous; style should be a part of every experience ,” Bob Kupbens, EVP and Chief Product and Technology Officer of the Neiman Marcus Group in a session at the 2021 Retail Innovation Conference.

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Recommendation Technology Mobile Customer Experience 287

GetElastic

DECEMBER 12, 2017

It sounds like a scene from Star Trek, but voice recognition is already being used by some brands to transform the customer experience. The Spanish bank Santanders mobile app lets you log in and give a short voice command: “Pay Paulo $100 tomorrow.” The impact on customer experience: Your voice is now your password.

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Retail TouchPoints

MARCH 1, 2024

The retailer “will be removing physical media and updating our mobile, digital imaging, computing, tablets and smart home departments,” said Barry. “We Barry noted that Best Buy’s wealth of first-party customer data gives it an advantage in its personalization efforts, particularly with its mobile app. “We

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Retail TouchPoints

JUNE 15, 2023

Retail TouchPoints has unveiled the winners of the third annual Brand Experience Awards. The winners were announced during an awards ceremony during the Retail Innovation Conference & Expo at McCormick Place in Chicago, bring executives across the retail realm together to celebrate their successes.

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Retail TouchPoints

MARCH 13, 2024

Consumers, especially younger ones, have moved on to places like Netflix , YouTube and TikTok. Enter Sune , a shopping app founded by Beitler under the Qurate banner that is the company’s answer to the demands of the “Gen Zennial” consumer (as Beitler calls them). He has his own built-in focus group right at home. “

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Home Shopping Consumer Toys Social Media 260

365 Retail

MARCH 15, 2024

The Retail Technology Show has announced that Dr Nick Beighton, CEO of MATCHESFASHION and Chairman of Secret Sales, will join its headline speakers as part of its 2024 conference programme. Register for free to attend the industry’s flagship event which brings the magic of retail to life, here.

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Technology Fashion eCommerce Retail 57

Retail TouchPoints

MAY 17, 2022

At Coach, Zaccariello is responsible for visual merchandising through the company’s 3D creative studio, including store windows, showrooms and pop-ups, design and production of events and the digital experience team. We worked with the local team to understand what is going to work for this young customer in Shanghai.

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Retail TouchPoints

FEBRUARY 16, 2022

billion annually, and retailers looking to earn their business need to make their shopping experience as pleasant as it is for any other customer. “ According to Freed, making a website accessible to people with disabilities should be a similar process to improving the user interface for all consumers.

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Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. He noted that retailers offering a pickup locker option have 25% more satisfied customers. Retailers had wanted to do this before as a way to save on labor costs.”.

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Payment Services Shipping Costs Electronics Fulfillment 335

Retail TouchPoints

APRIL 20, 2022

Owning an electric vehicle (EV) is a matter of lifestyle, a smarter kind of lifestyle, more so than just simply owning a vehicle; therefore, the user experience should be at a premium level, as well as high-tech from the beginning. The byproduct, of course, is hoping that the consumer connects and experiences the cars while in a NIO House.

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Retail TouchPoints

AUGUST 9, 2022

Marketplaces, social media and branded ecommerce experiences offer a multitude of opportunities for brands to build customized plans for global growth, but often that “local” piece gets lost in translation (pun intended). You want to also offer consumers something that hasn’t been fulfilled by their current options.”

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Retail TouchPoints

SEPTEMBER 8, 2020

He will be digging deeper into these initiatives, and specifically how the Olivela team has had to change the way they work and collaborate, during the upcoming Retail Innovation Conference. Olivela IRL successfully meets consumers’ content cravings. Customers love content,” Alland said.

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Retail TouchPoints

SEPTEMBER 8, 2020

He will be digging deeper into these initiatives, and specifically how the Olivela team has had to change the way they work and collaborate, during the upcoming Retail Innovation Conference. Olivela IRL successfully meets consumers’ content cravings. Customers love content,” Alland said.

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Consumer Beauty and Health Social Media eCommerce 130

Sailthru

JUNE 13, 2018

But more than that, they illustrate the opportunity brands have to leverage their scale and modernize the customer experience. Those who are not only surviving, but thriving, in today’s complicated retail landscape understand that consumers don’t look at shopping as “I’ll buy this online and that in a store.”

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Optimizely

MAY 15, 2018

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. This may include visual, image-based messaging and mobile video that take advantage of always-on shoppers’ short attention spans and get to the point quickly.

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Internet Retail Magazine Customer Retention Online Retail 321

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

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Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Retail TouchPoints

NOVEMBER 3, 2020

During the hustle of the 2020 Retail Innovation Conference (#RIC20) , there may have been more sessions than you could take part in. Consumers have taken shopping into their own hands — literally — with the use of ecommerce on mobile up 80%.

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Technology Mobile Consumer Customer 190

Optimizely

AUGUST 21, 2017

The conference brought together an audience of retailers large and small, alongside expert speakers who shared a number of cutting-edge ecommerce and omnichannel strategies. Whether you couldn’t make it to the conference this year or you skipped a few key sessions, you may have missed out on some of the best insights of the event.

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RTP blog

MAY 9, 2018

The 2018 Retail Innovation Conference has come and gone, but not without showcasing its fair share of content and insights from some of today’s greatest industry minds. With AI and machine learning, one-to-one marketing at scale in possible, and consumers are coming to expect it. Take personalization.

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Fashion eCommerce Mobile Definition 150

365 Retail

MARCH 7, 2023

Having already announced Queen of Shops, Mary Portas , Dragon’s Den star, Steven Bartlett and former JD Sports CEO, Peter Cowgill , as headline speakers for its conference programme, Humphrey is the latest luminary confirmed to join over 100+ retail thought leaders taking to the stage at the flagship retail event.

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Technology Retail Payment Services Events 70

Retail TouchPoints

MARCH 15, 2022

Originally developed by Google in 2015, accelerated mobile pages (AMP) is open source technology designed specifically to boost how fast pages load on smartphones and tablets. Three years later, Google introduced AMP for email, which enables senders to include AMP components to create interactive email experiences for recipients.

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Retail TouchPoints

OCTOBER 24, 2023

That’s exactly what attendees at Advertising Week NY did last week as thousands of marketing and brand executives descended on the former Manhattan Mall in midtown for the annual conference and trade show. Instead of just pushing out messaging or a campaign tagline, successful brands are listening and reacting to what consumers say.

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Retail TouchPoints

JUNE 27, 2023

“We’re seeing retailers link up directly with publishers and media companies, and so we’ve seen an increasing number of streaming TV partnerships,” said Andrew Lipsman, Principal Analyst for Retail and Ecommerce at Insider Intelligence during a recent session at the Retail Innovation Conference and Expo (RICE).

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Retail White Paper Customer Experience Marketing 240

Retail TouchPoints

JULY 7, 2022

billion mobile augmented reality (AR) users by 2024 Players on Roblox, a well-known gaming metaverse, posted nearly 10 billion hours in playing time in Q1 2021, with players averaging 156 minutes per day . If you need to send your team to an emerging conference, it might be worth the investment right now.

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Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference.

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Supplies Shipping Costs Travel Multi-channel 248

RTP blog

MAY 24, 2017

Every year, the retail industry generates hype about the next great technology that’s going to change the customer experience forever. And while many of these technologies eventually do enhance the shopping experience in a variety of ways, it’s rare that the practical reality equals the initial promise.

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Pivotree Blog

AUGUST 19, 2022

Untraceable’s Blockchain Futurist Conference was held in Toronto, Canada on August 9-10, 2022. Most of the technology showcased at the conference were essential tools and solutions – cryptocurrency wallets, exchanges, and bridges. Why should Google and Facebook make a living buying, analyzing, and selling consumer data?

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lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. In short, CX helps you build and maintain a loyal customer base. That’s not all!

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Retail TouchPoints

AUGUST 23, 2022

During a deep-dive presentation during the Retail Innovation Conference & Expo , Dalton shared some metrics that reaffirm just how crucial segmentation is as retailers strive to acquire and retain customers. If I can cement that behavior and my brand with them, then I would get that better value out of that customer.”

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Optimizely

AUGUST 9, 2018

Whether you couldn’t attend the conference yourself, or you couldn’t see every session you wanted while you were there, we’ve got you covered. Some traditional retailers and CPG brands have begun to adopt new technologies and realize the full potential of ecommerce and direct-to-consumer. The Customer Is the Center of Everything. “We

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Shipping Costs Omnichannel B2C eCommerce Marketing 150

365 Retail

NOVEMBER 1, 2021

It will feature an exhibition area, high-level conference sessions live-streamed on the MAPIC digital platform and numerous networking opportunities. This year Etam will transform its stand into a real omnichannel pop-up store where participants will be able to enjoy a conventional shopping experience. Pay using a mobile checkout.

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GetElastic

JULY 20, 2017

This post is based on a keynote by Brad Rencher , Executive Vice President and General Manager of Adobe at the Summit 2017 conference. Companies that consistently provide positive customer experiences enjoy higher sales and customer loyalty. We are riding an “experience business” wave. How do you tread that line?

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Customer Experience Technology Social Media Demo 140

RTP blog

MAY 31, 2017

Once all your competitors have implemented and are succeeding with mobile POS, RFID, AI or IoT, then your lame attempt at jumping in too late may just be that — too late. I remember when I first started covering retail nearly four years ago, I was astounded by how many technologies appeared at conferences such as NRF.

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Retail Technology eCommerce Games 150

365 Retail

FEBRUARY 23, 2022

Amazon, Farfetch, Very Group, Marks & Spencer and Morrisons are announced as just some of the retail industry’s leading visionaries speaking at the Retail Technology Show , as the event, which brings together Europe’s most forward-thinking retailers and leading tech innovators, announces its conference programme.

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Technology Payment Services Retail Events 52

GetElastic

FEBRUARY 8, 2019

An added benefit of these meetings is that they don’t overlap with the conference agenda sessions. . Shoptalk prides itself on being the destination for brands and retailers coming together with technology partners to create the future of retail based on the latest industry trends, emerging technologies and shifts in consumer expectations.

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GetElastic

AUGUST 2, 2017

Different from virtual reality in which the real world is replaced by the view inside virtual reality headsets, augmented reality blends online, mobile and real-world experiences. According to the Walker Sands Future of Retail 2017 Report, consumers still enjoy the ability to touch and try a product.

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