Retail TouchPoints

SEPTEMBER 16, 2021

For consumers, creators and retailers alike, sifting through the ever-changing array of functionalities across platforms is still fraught with misfires, miscommunications and mistrust. There’s no time to waste, because consumers are already there. That consumer] was not shopping, but then they decided to shop.”. earning $26.97

Consumer 312

Consumer Social Media Retail Multi-channel 312

Ecommerce Platforms

JUNE 14, 2021

If you've thought of buying or selling an online course at some point, Udemy has most likely come across your radar. It's by far the most popular place to purchase online courses, and the quality is usually pretty respectable. What's more is that as a consumer, you can check ratings and reviews to filter out the junk.

Merchant Services 104

Merchant Services Payments Payment Services Other 104

Retail TouchPoints

AUGUST 28, 2023

Impulse purchases are an important part of a consumer brand’s revenue growth management (RGM) strategy. These are tried and true tactics that get consumers to buy on impulse. Of course, this doesn’t mean impulse buying goes away altogether, but brands need to switch up how they target and message consumers to spur impulse buys.

Mobile 228

Mobile Consumer Management Marketing 228

Retail TouchPoints

DECEMBER 31, 2020

Such a time of upheaval has led to a permanent, irreversible change in consumer behavior as shoppers embrace the convenience and security of ecommerce more readily. Consumer Behavior has Changed for Good. On the ecommerce side, this means having a website or mobile app that doesn’t just “do the job” — it has to be exceptional.

Consumer 342

Consumer Omnichannel Customer Experience Technology 342

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. Data will fuel the shift to digital, according to expert contributors to the recent Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide.

Webinar 287

Webinar Consumer Payments Marketing 287

iVend

MARCH 20, 2024

Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling payment, inventory management and loyalty anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle.

POS 52

POS Mobile Payment Services Point of Sale 52

Ecommerce Platforms

MARCH 21, 2018

If you've thought of buying or selling an online course at some point, Udemy has most likely come across your radar. It's by far the most popular place to purchase online courses, and the quality is usually pretty respectable. What's more is that as a consumer, you can check ratings and reviews to filter out the junk.

Download 120

Download Mobile Merchant Services Web Design 120

Retail TouchPoints

APRIL 28, 2023

Creative Director Zihaad Wells attributes the brand’s heightened relevance among Gen Zers to its strong heritage and distinct design elements: the arch logo, buddha design and, of course, its signature rope stitch. Wells knows True Religion needs to be intentional about the channels it uses to connect with consumers.

Social Media 278

Social Media Fashion Mobile Consumer 278

Retail TouchPoints

FEBRUARY 6, 2024

Of course, to any ecommerce veteran the inevitable deflation was visible from a mile away. The problem is, consumers don’t seem to want them. The problem is, consumers don’t seem to want them. And this problem will only become more intractable if consumers can’t shake their skepticism about AI.

Recommendation 296

Recommendation Customer Hobbies Technology 296

Retail TouchPoints

JUNE 10, 2024

The simplest way to activate the data you already own is to build out segments of users in your digital analytics platform, such as GA4, and then push those segmented audiences to ad platforms – of course, with proper consent. Do you have a mobile app and are you using push notifications effectively?

Marketing 286

Marketing Customer Social Media POS 286

BigCommerce

SEPTEMBER 14, 2018

Thinking of dipping your toes into the direct to consumer waters? In fact, according to IAB’s popular new study, The Rise of the 21st Century Brand Economy, the future of retail growth comes from direct consumer relationships. Today we’ll explore five essential elements your brand needs to know for going direct to consumer.

Consumer 305

Consumer Shipping Costs Merchant Services Games 305

Retail TouchPoints

SEPTEMBER 27, 2023

It started with COVID, and it hasn’t stopped — consumer shopping behaviors continue to rapidly shift even as the pandemic moves into the realm of memory. For brands and marketers, it’s hard, nigh impossible, to keep up with how and where consumers are shopping today, but media planning and buying platform Infillion tried.

Social Media 299

Social Media Multi-channel Consumer Comparison Shopping 299

Retail TouchPoints

MARCH 11, 2024

New research from the Kearney Consumer Institute (KCI) indicates that there are clear distinctions between loyal customers and brand superfans, which creates even more opportunity for brands to build and nurture shopper relationships — and influence buying behaviors. Brands need to be more honest about what loyalty really means.

Social Media 263

Social Media Consumer Reference Definition 263

Groove

MAY 20, 2020

There are a multitude of factors that contribute to a consumer's online purchase decision. Whether you fall below or above this average, increase your CVR by implementing the following tips: Make it mobile responsive. Make It Mobile Responsive! By 2021, 54% of all eCommerce sales are expected to be made on mobile devices.

eCommerce 370

eCommerce Payment Services BigCommerce Mobile 370

Retail TouchPoints

JUNE 8, 2020

Virtually all recent smartphones come with NFC built in, so you can use a mobile wallet to pay with your phone without ever touching a terminal. How can consumers stay safe while using contactless payments? banks now offer NFC-enabled credit cards, although you may have to request one specifically.

Payment Services 212

Payment Services Consumer Vend Point of Sale 212

Steve Dennis

NOVEMBER 9, 2017

It’s no secret that mobile is becoming increasingly important in consumers’ shopping journeys. And of course when we say “digital,” often we mean mobile. In fact, for many retailers, mobile is becoming the front door to the store. For the first time ever, more U.S.

Mobile 96

Mobile Gifts Download Presentation 96

Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. The ease of online shopping also gives consumers the ability to comparison shop more quickly, showing them more options in less time.

Shipping Costs 263

Shipping Costs Shipping eCommerce Small Business Retail 263

RTP blog

SEPTEMBER 18, 2017

So you go to the retailer’s app or mobile site, scan the barcode and find the sweater in your size. Of course, checkout is simple because the retailer set up tools that enable one-touch checkout, so that checkout is as easy as tapping a button — without requiring a customer to enter in all their payment, shipping and billing information.

Merchant Services 300

Merchant Services Multi-channel PayPal Mobile 300

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. They also need to support a more mobile-enabled workforce that might need smaller, roller-cart type stations, rather than so much emphasis on fixed till cash wraps.

Sporting Goods 312

Sporting Goods Technology Omnichannel Operations 312

Retail TouchPoints

AUGUST 16, 2023

In the same way that other nations leapfrogged desktop computing and went directly to mobile, I think the media consumption habits of audiences in those [primarily Asian] countries have leapfrogged premium content and gone straight into social content and livestreaming. That’s not a problem that exists as much in the United States.

Games 246

Games Social Media Merchant Services Shopify 246

Sailthru

MAY 29, 2018

Every retail marketer has also probably heard a ton about the importance of being mobile-first. What many marketers don’t realize — at least not yet — is that omnichannel and mobile-first actually amount to the same thing. To deliver that, mobile devices are absolutely crucial. Bringing It All Together.

Mobile 105

Mobile Omnichannel Channel Customer Experience 105

Retail TouchPoints

FEBRUARY 23, 2022

To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy. No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere.

Payment Services 353

Payment Services Cryptocurrencies Social Media Telecommunications 353

Retail TouchPoints

AUGUST 19, 2022

Faced with an endless number of brands, product options and channels to shop through, consumers are looking for the perfect combination of “value” and “values.” But consumers aren’t just buying items online and having them shipped to the house. That can be avoided with a mobile device or an earpiece that supports two-way communication.

Technology 276

Technology Shipping Costs Omnichannel Mobile 276

Retail TouchPoints

MAY 27, 2022

As consumer appliances grow ever more sophisticated, it can be a challenge for retail salespeople to stay up to speed on every high-tech element blinking, beeping and buzzing in the latest washing machine or dryer — but it’s essential. The 10 stores where associates received the mobile-delivered training saw a 26.2%

Electronics 287

Electronics Consumer Electronics Games Point of Sale 287

Retail TouchPoints

JANUARY 26, 2023

Predicting where the next phase of consumer buying behavior is headed has proven notoriously tricky. After sweeping up millions of square feet in warehouse space to meet the pandemic-driven surge in ecommerce demand, Amazon has now reversed course, closing or canceling dozens of facilities across the country.

Retail 330

Retail Sporting Goods Fulfillment Customer Experience 330

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. How to Take Consumer Engagement and LTV to New Levels. Listen to the session on demand. Listen to the session on demand.

Consumer 152

Consumer Payment Services Fulfillment Multi-channel 152

FastSpring

DECEMBER 20, 2023

As mobile game and app developers gasp for air under a player-gouging 30% duopoly-tax on nearly all mobile game revenue worldwide, Epic Games has emerged as the de facto leader of the gaming community in the fight for open computing on mobile. What Do Game Developers Who Aren’t Epic Want?

Games 158

Games Payments Merchant Services Payment Services 158

Sailthru

OCTOBER 11, 2018

Website Scores Were Much Higher Than Mobile. Mobile devices are a huge part of the shopping experience and are increasingly accounting for conversions. Still, plenty of retailers aren’t giving their mobile experience the same TLC. of the brands we evaluated scored zero mobile points. bump in mcommerce. A whopping 39.2%

Mobile 89

Mobile Retail Channel Recommendation 89

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Of course, there’s abundant uncharted territory to delve into. To stay competitive, understanding consumer behavior and making the proper changes is vital.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Of course, there’s abundant uncharted territory to delve into. To stay competitive, understanding consumer behavior and making the proper changes is vital.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Retail TouchPoints

MAY 14, 2024

Today’s consumers, especially Gen Z ( 73% ) and millennials ( 62% ), prefer to buy from a brand that offers interactive experiences that go beyond the standard ecommerce grid. Image courtesy Amazon The HSN-style FAST channel will give consumers expanded access to the content and creators of Amazon Live.

Social Media 321

Social Media eCommerce Channel Events 321

Retail TouchPoints

APRIL 20, 2022

Understanding the buyer, their needs and why a consumer would choose owning an EV over a regular vehicle is the first step to engaging the customer. Consumer interest in EVs centers on the perception of lower fuel costs, environmental consciousness, and a better driving experience.

Retail 279

Retail Automotive Mobile Consumer 279

Algopix

MARCH 25, 2024

In the bustling world of e-commerce, where countless brands compete for consumer attention, establishing a distinctive identity is paramount. Let’s delve deeper into the essential elements that comprise Amazon EBC and explore how they contribute to shaping an immersive and impactful shopping experience for consumers.

eCommerce 117

eCommerce eCommerce Platforms Mobile Consumer 117

Retail TouchPoints

FEBRUARY 7, 2023

Major opportunities include content production — especially for marketplaces — and product descriptions, product recommendations and of course customer service. Leading retailers are seeing a double-digit ROI on every dollar spent on sales associates, outperforming consumer-facing mobile apps.

Retail 276

Retail POS Apparel Department Stores 276

Kissmetrics

NOVEMBER 30, 2021

Google recently made a change to mobile search results. However, if you’ve performed any mobile Google searches in the U.S. This is currently limited to mobile searches in the U.S. Particularly on mobile, this isn’t ideal for user experience. Some websites, apps, and, of course, Google are turning to continuous scrolling.

SEO 235

SEO Social Media Mobile Information 235

Sailthru

SEPTEMBER 26, 2018

Of course, that’s far easier said than done. According to our survey of 1,000 British consumers, email has influenced 30% of millennials to visit a store. Mobile: The Centerpiece of In-Store Personalization. Mobile apps are how beacons transmit messages to us in real time, such as Sephora’s push notification strategy.

Mobile 94

Mobile Recommendation Channel Shopping Carts 94

Retail TouchPoints

JANUARY 8, 2021

Fernish , the furniture company that Fast Company called “Rent-the-Runway, but for sofas,” is capitalizing on this expanded flexibility and mobility by giving consumers the power to design their work-from-home spaces with high-quality desks, office chairs and more. Consumers have the option of buying out products at any time.

Mobile 279

Mobile Consumer Games Customer 279