Seen and Heard at #NRF2024: 5 Trends from the Big Show
Retail TouchPoints
JANUARY 23, 2024
It was the growth of what we first called multi-channel, which then became omnichannel, and then we saw the growth of the brands born on the internet.” Is the digitization of in-store experiences driving a context collapse for consumers? The top five themes include: 1. Michelle Gass, President of Levi Strauss & Co.,
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