iVend

JANUARY 13, 2022

iVend Retail Management Suite iVend’s retail technology helps retailers in returns management. Check out our flexible POS, loyalty program and inventory visibility systems. In-store vs DC – the pros and cons. DC returns carry the risk of slowing down outbound operations and therefore customer experience and future sales.

Customer Experience 98

Customer Experience Management Customer POS 98

Retail TouchPoints

FEBRUARY 21, 2023

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can increase shopper repurchase intent by nearly 60% by delivering a great experience.

Sporting Goods 254

Sporting Goods Payment Services Retail Supplies 254

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Retail TouchPoints asked experts across the store design, experience and technology realms to share the trends they believe will drive brick-and-mortar innovation.

Sporting Goods 295

Sporting Goods Technology Omnichannel Operations 295

Retail TouchPoints

MAY 23, 2022

The next step for the 112-year-old floral and gift brand is offering its partner florists updated features within its new MercuryOnline (MOL) platform, powered by Shopify , which FTD CTO Matt Powell describes as “ how digital commerce interfaces with store operations.”. Applying New-School Technology to Old-School Customer Service.

Payment Services 267

Payment Services Small Business Retail Shopify Gifts 267

Retail TouchPoints

MAY 27, 2022

H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in the U.S., The first store to pilot the new suite of solutions is the Beverly Hills, Calif., On the store floor, other types of smart mirrors are available for virtual try-on and styling. “We

Payment Services 294

Payment Services Fashion Recommendation Customer Experience 294

Retail TouchPoints

JANUARY 26, 2022

For those not familiar, it’s an enormous structure, and like most auto-centric suburban shopping centers, it’s surrounded by acres of parking spaces. It’s also an outgrowth of the fact that many malls already had large spaces sitting empty because the traditional anchor stores had left.

Outdoor 319

Outdoor Events Technology Customer Experience 319

Retail TouchPoints

APRIL 16, 2024

supermarket with cashier-free checkout technology powered by computer vision. ALDIgo, using technology from Grabango , tracks which items shoppers put in their carts; customers can then pay with a credit or debit card or the Grabango app at cashierless pay stations or they can use traditional manned lanes.

Technology 130

Technology Consumer Retail Point of Sale 130

Retail TouchPoints

JUNE 28, 2023

As a result, store design teams are thinking more critically, and intentionally, about their new physical experiences — especially if technology plays a supporting role. Do retailers have interest in technologies that garner a lot of attention and PR?

Technology 271

Technology Consumer Mobile Operations 271

Retail TouchPoints

NOVEMBER 3, 2021

As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications — and enthusiasm for these solutions will continue even after the pandemic has waned, according to Greg Buzek, Founder and President of IHL Group.

Payment Services 356

Payment Services Shipping Costs Electronics Fulfillment 356

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems. Food Menus.

POS 52

POS Payment Services Point of Sale Events 52

RTP blog

JANUARY 26, 2018

By Luis Artiz, Epson America Most retailers understand that their success depends heavily on their ability to provide a positive customer experience (CX). By taking a closer look at the loyalty program lessons learned by Starbucks and Woolworths, retailers can learn a few lessons about winning repeat customers in today’s environment.

Customer Experience 150

Customer Experience Customer Mobile Article 150

Retail TouchPoints

JUNE 15, 2022

The chatter of the store “being dead” is evolving from belief that the physical store is fading amid the shift to digital, to seeing that it’s the role of the store that is changing — and a vital one at that. Still, many retailers are opening fewer and often smaller stores with increasing expectations for top-notch experiences.

Payment Services 263

Payment Services Books Live Chat Fashion 263

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. Increasingly, consumers want to browse and buy with the ease of click, or find products faster using in-store location technologies.

Payment Services 184

Payment Services Payments Retail Social Media 184

Retail TouchPoints

NOVEMBER 2, 2020

The convenience store experience just got more convenient at Chartw ells , a division of Compass Group that operates thousands of stores on college and corporate campuses. The retailer recently debuted its first store to be retrofitted with checkout-free technology at the University of Houston campus.

Payment Services 264

Payment Services Mobile Operations Technology 264

Retail TouchPoints

DECEMBER 25, 2023

Comparable store sales increased 9%, and the company’s gross margin increased to 58.8%. Consumers today expect a better in-store shopping experience from brick-and-mortar retailers, and retailers that can give it to them will continue to thrive even in the face of ever-increasing convenience from online competitors.

Customer Experience 250

Customer Experience Customer Retail Point of Sale 250

Retail TouchPoints

NOVEMBER 11, 2021

Want the latest thinking on how brick-and-mortar stores can be reconfigured for a post-pandemic environment? From tiny boutiques to nationwide giants, retailers are using livestreaming and live shopping to reach customers in new and compelling ways. Reimagining and reconfiguring the physical store. 16 from 12:45 to 1:15 p.m.

Merchant Services 318

Merchant Services Cryptocurrencies Payments Payment Services 318

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. As if this workhorse of retail didn’t have enough to manage, today’s increasingly complex landscape has added other “responsibilities” to the POS.

Point of Sale 242

Point of Sale POS Payment Services Merchant Services 242

iVend

MAY 11, 2022

Used by retailers across all segments, there are multiple promotion types, which deliver a range of benefits in sales, customer experience, loyalty and market share. Here we look at the benefits of promotions, the range of promotion types, and the retail technology that powers effective promotions.

Retail 52

Retail POS Technology Customer Data 52

Retail TouchPoints

JULY 27, 2020

Social distancing” had already become a fact of life for many in our technology-infused societies long before it became an obligation under the effects of COVID-19. Nowadays, the experience of browsing virtual re-creations of physical stores couldn’t be more important for consumers. Personalization—This Time It’s Personable.

Payment Services 195

Payment Services eCommerce Small Business Retail Retail 195

Retail TouchPoints

JUNE 12, 2020

It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. But as with so many other things, the definition of what constitutes a clean store has been intensified by the COVID-19 pandemic.

Management 167

Management Definition Technology Customer Experience 167

Korona

FEBRUARY 27, 2023

Finally, we’ll examine why using a POS system, which can automate parts of their job, can be a great way to maximize employee efficiency and ensure everything runs smoothly in the shop. Coffee shops employees and POS system How to motivate your coffee shop team?

Payment Services 52

Payment Services POS Point of Sale Operations 52

Retail TouchPoints

AUGUST 17, 2020

In today’s rapidly changing world driven by technology innovation and customer behaviour change, the competition is tougher, margins are tighter and every penny counts. It’s essential if you’re going to deliver a consistently good customer experience and is the springboard to exploit opportunities. Small changes matter.

Retail 184

Retail Operations Travel Leisure 184

365 Retail

SEPTEMBER 17, 2023

Embrace Digital Transformation Retail managers are finding that digitalisation offers a range of benefits that streamline operations and enhance customer experience. Moreover, leveraging analytics can offer deep insights into customer behaviour and preferences, allowing you to tailor your strategies more effectively.

Operations 52

Operations Management Retail Channel 52

retailnext

FEBRUARY 28, 2020

In today’s retail world, the in-store experience is more responsive and adaptable than it’s ever been before. A combination of advancing technology, the need to compete with online shopping, and modernized strategies has led to fundamental changes in stores of all kinds. Prioritizing Experience Over Inventory.

Payment Services 52

Payment Services Retail POS Supplies 52

Korona

NOVEMBER 10, 2021

If you’re considering becoming a convenience store owner, you’ve come to the right spot. According to a 2020 study by Statista , there were more than 150,000 convenience stores in the United States. The majority of them were independent stores and the overall convenience store sector in the United States had sales of 532.9

POS 52

POS Point of Sale Operations Banking 52

Korona

DECEMBER 14, 2021

If you’re considering becoming a convenience store owner, you’ve come to the right spot. According to a 2020 study by Statista , there were more than 150,000 convenience stores in the United States. The majority of them were independent stores and the overall convenience store sector in the United States had sales of 532.9

POS 52

POS Point of Sale Operations Banking 52

Korona

NOVEMBER 10, 2021

If you’re considering becoming a convenience store owner, you’ve come to the right spot. According to a 2020 study by Statista , there were more than 150,000 convenience stores in the United States. The majority of them were independent stores and the overall convenience store sector in the United States had sales of 532.9

POS 52

POS Point of Sale Operations Banking 52

Korona

FEBRUARY 16, 2021

Studies reveal that by 2023, money spent on technologies and digital-transformation-enabled services worldwide will reach $2.3 And what’s in store for modernized businesses? This may be through innovative technology, software upgrades, or modern-day trends such as social media marketing. Let’s dive in below.

Small Business Retail 52

Small Business Retail Payment Services Payments POS 52

Retail TouchPoints

JULY 14, 2020

Conor Riley: Several years ago, our products were promoted primarily through subscription boxes geared toward a younger consumer base at $10 per month , but then our brand was picked up by stores like Nordstrom. where it is being sold at higher price points. There is not enough floor space to tell your story in the store.

Shipping Costs 192

Shipping Costs Fulfillment Subscription Events 192

RetailMinded

OCTOBER 4, 2022

A specialist bicycle wheel store has emerged as the fastest-growing ecommerce brand in the US, with a staggering 13x (1,357%) growth in revenue over the past twelve months, according to a new league table. That is the foundation for the type of outstanding customer experiences which keep consumers coming back to your store.”.

eCommerce 52

eCommerce Arts Beauty and Health Apparel 52

iVend

APRIL 6, 2023

A point of sale (POS) system is the nerve centre of any retail operation. It performs the core functions in the store – managing the customer transactions that enable you to trade and taking the payments that make up your revenue. iVend Point of Sale (POS) iVend are leading experts in retail point of sale.

POS 97

POS Payment Services Point of Sale Payments 97

iVend

SEPTEMBER 10, 2023

A retail point of sale system is an essential in retail. A retail point of sale system is about enabling and recording sales transactions – but it’s also so much more than that. Chosen well, a retail point of sale system can be the enabler that drives business growth and retail success.

POS 111

POS Retail Point of Sale Multi-channel 111

Retail TouchPoints

FEBRUARY 6, 2023

A full 50% of respondents said they plan to spend more on digitally transforming their stores this year, while 39% said they plan to maintain digital transformation budgets. In fact, just 11% of the executives surveyed said they are actually delivering a frictionless omnichannel experience today.

Payment Services 274

Payment Services POS Omnichannel Retail 274

iVend

APRIL 5, 2023

iVend Point of Sale (POS) iVend are leading experts in retail point of sale. Retailers worldwide benefit from our POS retail software. Read more A point of sale (POS) system is the nerve centre of any retail operation. The global mobile POS market is forecast to grow at a CAGR of 11.1%

Customer Experience 52

Customer Experience Payment Services POS Improvements 52

iVend

APRIL 22, 2024

For retailers, thrift stores have become part of the ‘mainstream’, managed with many of the key disciplines of ‘regular’ retail. But thrift retail also has its own unique characteristics and store performance indicators. iVend offers specialist POS software designed for thrift stores.

POS 52

POS Electronics Consumer Electronics Mobile 52

Retail TouchPoints

AUGUST 18, 2022

Also known as pay-over-time or pay-in-4 installment plans, BNPL offers consumers the chance to split up the cost of major purchases directly at the point of sale. Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. White Spaces Still Exist for BNPL.

Merchant Services 272

Merchant Services Payment Services POS Consumer 272

Ecommerce Platforms

FEBRUARY 13, 2020

Setting up an online business requires a full-length approach to all primary store building attributes. If you’re, however, looking to operate an online store, you might want to look elsewhere. And this brings us back to the main point of discussion. After all, you get to mark up the prices in your store.

Shopify 156

Shopify Merchant Services Payment Services eCommerce 156