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The Best Ecommerce Customer Loyalty Programs by Industry

Smile.io

From a branded explainer page, clever VIP tier names, and on-theme language such as “Rewards Designed For You”, customers know the loyalty program is closely aligned with the brand values. Customers not only get to show off their artwork to a like-minded community and inspire others—they get rewarded for doing so!

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Measuring Customer Loyalty Is the Key To Success

FastSpring

Yes, kids love watching the same movie, playing with the same toys, and eating the same kinds of foods repeatedly. Interestingly, these loyal fans of whatever they love so much as children grow up one day to become adult customers one day. What we’re trying to say here is, loyal Thomas the Tank Engine fans become loyal customers.

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Preparing for a Very Generative AI Holiday Shopping Season

Retail TouchPoints

Preserving customer trust and privacy should be top-of-mind for retailers looking to make generative AI a bigger part of their holiday shopping strategy. Brands seeking to use this technology have an opportunity to engage customers, communicating the presence of generative AI in the consumer experience and where and when it is used.

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The 8 Tools and Strategies Proven to Acquire New Customers & Increase Customer Engagement

BigCommerce

You can’t – so you better do everything in your power to keep the customers coming. As we approach crunch time in the world of online shopping, now seems like as good a time as any to review the best tools and techniques for acquiring new customers, increasing repeat business, and minimizing loss. What is cost of customer acquisition?

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How The Minifig Co. Uses Embedded Loyalty to Drive Sales

Smile.io

LEGO© is so much more than a toy brand.   One notable addition was the LEGO© Minifigure—small posable figures that brought the toys to life.   One notable addition was the LEGO© Minifigure—small posable figures that brought the toys to life. ’s loyalty program comes in handy. 

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8 Tips for a Brand Awareness Campaign

Kissmetrics

You’re trying to ensure your ideal customers have the right impression of your brand. Brand awareness campaigns help you build successful relationships with customers based on trust. Finally, trust builds customer loyalty. On the other hand, over time, your customer acquisition costs will decrease.

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Building Loyalty via Meaningful Online CX: Advice from Clarks, Frederic Fekkai and Hanna Andersson

Retail TouchPoints

Alex Richardson, Chief Technology and Digital Officer at haircare retailer Frederic Fekkai Brands , noted during the presentation that “Even though we only have about 20 SKUs, we found a lot of customers didn’t know quite which product to use, since you can just walk into Target or Ulta Beauty and look at the shelves of products.