Remove data-processing-agreement
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What to Consider When Incorporating AI into Your Retail Business

Retail TouchPoints

Artificial intelligence has revolutionized the way businesses and individuals operate by using data to power tools that can analyze, respond, predict and create in a manner similar to the human brain. AI’s value lies in the wealth of data that powers its insights. The potential utility of biometric data to retailers is wide-ranging.

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Traceability is the Foundation of Supply Chain Due Diligence

Retail TouchPoints

In December 2023, the European Parliament and the European Council reached a provisional agreement on the Corporate Sustainability Due Diligence Directive (CSDDD), a sweeping law that mandates companies to actively monitor and rectify any human rights and environmental risks within their global supply chains.

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Sephora to Pay $1.2M for California Data Privacy Violations

Retail TouchPoints

million for selling consumers’ personal information without informing them first and not processing customer requests to opt out of sale of their data, in violation of the California Consumer Privacy Act (CCPA). Follow the law, do right by consumers, and process opt-out requests made via user-enabled global privacy controls.”.

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To Cloud Out or to Edge In? That is the Question.

Retail TouchPoints

The growth of edge computing in retail is undeniable, as more devices are connected in stores and more applications depend on the data they create. This creates both a major challenge and an opportunity for the retailer: how to optimize edge systems and the data they create, and how to use that as a competitive advantage.

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Best Practices for a Marketing Database Cleanse

Multiple industry studies confirm that regardless of industry, revenue, or company size, poor data quality is an epidemic for marketing teams. As frustrating as contact and account data management is, this is still your database – a massive asset to your organization, even if it is rife with holes and inaccurate information.

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Circle K Welcomes Cannabis Seller as Next-Door Neighbor Via Green Thumb Partnership

Retail TouchPoints

The agreement allows Green Thumb to lease space from Circle K in Florida, where the c-store retailer operates approximately 600 locations, to offer patients a selection of branded cannabis products. and $27 billion in 2021, according to data from the MJBiz Factbook.

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Inmar Intelligence and Convey Partner to Improve Returns CX

Retail TouchPoints

With returns of online purchases rising 148% in 2020 based on year-over-year comparisons, according to the National Retail Federation , retailers are seeking to improve the shopper’s experience while also streamlining the many elements involved in processing returns.